Bajaj Finserv — personal loan rejected because my brother is serving in delhi police
Laxmi Nagar, Delhi, Delhi, India
ReRenud on Jan 30, 2020
This is very disappointing that I had to write this to you to formally complaint against the Finance company- Bajaj Finserv Pvt. Ltd.
From past one month I was receiving text messages and call from Bajaj Finserv as they were offering me Personal Loan of Rs. 99, 000/- on basis of my good customer account history with them.
When I finally applied for the same, their executive visited my office to collect the documents and complete the process. I had completed all the formalities successfully.
For the final disbursement, i received a call from the executive. He asked me who all are working in my family and I told him that my mother is housewife and my younger brother is working in Delhi Police.
After 10 mins I received a call from the same person and told me that my loan has been rejected and when I asked them the reason he said basis their policy as they don't give loan to Police and lawyers. I said I am not in police, my brother is in police. He said sorry we cant give loan to relatives of delhi police.
I reconfirmed from him and the other person (Rahul) 3-4 times that are you sure that the rejection reason is my brother's Delhi police job??
They confirmed me the same many times for which I had recordings as well.
When I asked him to return my documents, he (Rahul) started abusing me. He had collected blank signed cheque from me. I asked him to return the same. H eabused me very badly.
Now, my question is that IS THIS THE PRICE OF BEING A SISTER OF DELHI POLICE'S EMPLOYEE THAT I HAD TO PAY??
IS THIS THE PRIZE AND VALUE A PERSON AND HIS FAMILY DESERVES FOR SERVING THE NATION??
SINCE YESTERDAY I HAD BEEN TRYING TO REACH BAJAJ FINSERV'S CUSTOMER CARE AS WELL BUT NO ONE IS HELPING ME.
I HAD ALSO TOLD THE EXECUTIVE THAT I WILL COMPLAINT AGAINST YOU GUYS. HE SAID " AAPKO JO UKHAADNA HAI, UKHAAD LO".
REALLY ASHAMED OF OUR COUNTRY'S RULES AND PROCEDURES THAT ALLOWS THOSE NONSENSE PEOLPE TO DISRESPECT A PERSON AND HIS FAMILY WHO IS SERVING THE NATION.
WOULD REQUEST YOU TO TAKE STRICT ACTION AGAINST THEM.
I DON'T THINK THERE WOULD BE ANY POLICY IN RBI TO REJECT LOAN BASIS BEING THE SISTER OF DELHI POLICE'S EMPLOYEE.
IF IT ISN'T SO, I WOULD REQUEST RBI TEAM ALSO TO TAKE STRICT ACTION AGAINST THEM.
[Jan 31, 2020] Bajaj Finserv customer support has been notified about the posted complaint.
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