Bajaj Finserv — Personal loan unnecessary deduction during loan processing (Financial fitness report) | |||
My Loan application number:[protected]. Hello, This is Venkatesh from Chennai. I've applied for a personal Loan in Bajaj Finance ltd on 18/02/2016 for 1 lakh and i got the following amount "94071". While applying the loan have asked for the split up of my loan amount what i will be getting in my hand, Sales person explained me that there will be only 2% of processing fee will be taken from dispersal amount but when i get in hand nearly six thousand has been deducted from my loan amount. Even the customer care persons admitted that the amount is less and asked me to contact their grievance team or the concern sales team member . I found that amount of INR 1999 has been deducted in the name of "financial Fitness report". When i asked about it they sent me an email statement with the split up which i asked earlier before applying for the loan. This seems to be hidden charges without informing the customer. I really don't need such useless reports for my RS.1999. Therefore it seems Bajaj Finance is Looting customers money by these hidden charges. At least this should have been informed earlier, if it is informed i would have not taken loan from Bajaj Finance. I've sent several emails but no proper response. Its almost 1 week now. Now i've to cancel this loan because of their poor actions. If they charge some amount for closure then i've to go to consumer court as no choice left for me. They were trying to impose on me to take 5 lakh of smart account they are money looters the following amount is deducted from my principal amount Friends those who are planning to take personal loan, please take it from reputed banks instead of these financial looters...I'm expecting a reply or response from Bajaj finance. I'll update in this forum until my issue gets resolved. Thanks, Venkatesh B Was this information helpful? | |||
Bajaj Finserv customer support has been notified about the posted complaint. | |||
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