[Resolved] Bajaj Finserv — RBL SuperCard Rshield Insurance auto detecting from my card

[Resolved] Bajaj Finserv — RBL SuperCard Rshield Insurance auto detecting from my card

D DeepikaMD from Chennai, Tamil Nadu

I have RBL super bajaj credit card, without my knowledge, your bank put the shield insurance:- health insurance Rs.15000/ card protection plan Rs. 600 /- on my name and that amount is converted to pay like EMI . I did not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not paying the insurance amount please cancel this insurance and refund my amount to my card .for further details call me. Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint.
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Comments

DeepikaMD

from Chennai, Tamil Nadu

This is absolutely ridiculous I need an explanation. And I am not going to pay for the amount. Rs.15000 debited without my and knowledge and cant even contact any person. Is this the way to scam people's money? I need a refund and even a cancellation of the bajaj finserv card. And please make the support person to talk in English properly or Tamil. I don't need a person talking in Hindi when they call. kindly resolve the issue asap.

CPP Group India Customer Care

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards
CPP Team