[Resolved]  Bajaj Finserv — SF16002312

Dear Sir/ Madam.

Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

Yeah! Please rectify this as this is irritating. I took a IPhone from Sangeetha Shop and i believe this loan is for that. However i had made a downpayment of 8000 rupees and the loan amount was for 23004 ruppes in 8 installments. I was told it would come up to 2850 rupees aprox a month. My First payment was due for the month of Aug 2014 which did not go through and i did multiple times contact Bajaj Finance and Sangeetha where i was not attended to properly. One fine day i recieved a call from Sangeetha saying they have misplaced my documents and wanted another set of the same to process. I did provide them with another Set of Documents. After that again i do not hear anything about the loan. My multiple attempts to talk to your customer care failed as i was not given a Loan number nor a CUST ID. I sent messages to the provided phone number to get my CUST ID and loan details however i always get a message saying this mobile number is not registered. All of a sudden i recieve a communication on the same SF number with the total loan amount being 31000 and with an EMI of 3800+ got me confused. I did visit the Sageetha showroom yesterday where your agent advised me that he will rectify this. Now i am totally pissed off with this as i haven't heard anything back.

Can someone contact me so that i can discuss this further. I will not be a happy person if the said EMI gets debited from my account next month as this is not the agreed EMI nor it is reflecting the advance paid by me.

I have the bill from sangeetha with me which has all these details if needed.

Hope i get a resolution soon.

Thanks

Dear Sir,

With reference to your post and our discussion we regret the inconvenience caused. We would request you to provide us an additional time for next 24-48 working hours for further investigation For further clarifications required please do write us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

Dear Sir,


With reference to your post and our discussion we would like to confirm that all loan details have been shared with you and the same are acknowledged by you and we have sent across the same on your registered email id. For details regarding your Experia user Id & password please type ""EXPERIA"" and send the same as an SMS from your registered mobile no to [protected].
For further clarifications required please do write us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

my sf id SF70492731. i applied for loan of 15, 400 but it shows 28, 500 . whats my loan status?