[Resolved] Bajaj Finserv — Sudden rules change on foreclosure and prepayment charges on my existing loan | |||||
I got a call from Bajaj Finserv team stating that I can avail for a salaried loan with zero foreclosure and prepayment charges. This sounded good to me thus availed this loan in march 2016. I did receive the welcome letter that clearly states zero foreclosure and prepayment charges on my loan. However to my surprise now, I got an email from Bajaj finserv that I need to pay 4% plus tax as foreclosure/prepayment charges if I go for this option. I dont understand, if they are amending such rules, it should be applicable for new customers and not the existing customers since we were given this loan with zero foreclosure/prepayment option. Very bad move. I dont want to recommend anyone to such fraud company. Loan acct number : 405SOL20606825 Was this information helpful? | |||||
Oct 5, 2017 Complaint marked as Resolved No help received. Its a fraud company. There is no meaning to keep this complaint open for years without resolution. Thus marking it as resolved even though no action. Consumer only suffers. Bajaj Finserv customer support has been notified about the posted complaint. | |||||
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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Even I have also received similar communication from the company and I wrote to the customer complaint head of Bajaj Finserv. It looks like company is neither bothered about customers nor about their reputation.
If you are planning for filing a complaint with RBI / Consumer court please contact me. I am planning to first register complaint with RBI. I think there is more power if consumers are united.
I am available on [protected]@gmail.com