[Resolved]  Bajaj Finserv — the careless attitude of your customer services

Website:

customer-login.bajajfinserv.in/Pages/home.aspx

Dear All, Good day

In have appliance load with bajaj finance from the month of january 2018, from that very day i have been facing trouble with you'll i'm mentally harrised by your agents and the way they talk is really disturbing, i have written more than 10 mails and every time someone calls me and says everything will be find and again they do the same thing, when i took the load in jan 2018 they made me fill some forms and then did not take any EMI till i called then in march because i was reciving SMS about some ECS manadate not received when i requested for a online payment i was then told i could pay online till then they kept making me run to they office to pay in cash, i paid 2 amts in march 2018 and still i ahve agents calling me and yelling at me in hindi saying pay your bill, cant you pay bill's on time??? then i again wrote a mail and agin i was assured that everything will be fine until now again in the month of april 2018 i made a advance payment for the month of May 2018 and they refunded Rs: 1250 back to my account without my knowledge and then again i had agents calling me to pay that bill when asked why was is refunded nor the agent nor the manager Rohan was able to answer and they hung up without calling again...now the website does not show a amt and no one wants to reply, im tired and i never suggest anyone to bajaj finance...very poor customer service and no goodwill for the company.. all are very frustrated while talking...i need all this to resolve and ill never take bajaj finance anytime.