Bajaj Finserv — unauthorized credit charges

Address:

Bajaj Auto Ltd. Complex, Mumbai-Pune Road, Akurdi, Pune, 411035

It is to inform you that total of rs. 1770/- was debited from my sbi savings account from bajaj finserve. Total 6 times they have debited rs. 295/-

Charges leived on 13th july 2019. (Rs. 295/- * 3 times = rs. 885/-)
Charges leived on 14th july 2019. (Rs. 295/- * 3 times = rs. 885/-)

When checked my statement of my account it said ' transfer charge rcvd - mandate fail txn from bajaj finserve.'

When i contacted bajaj finserve they directly disagreed with the fact that they have debited the said amount from my bank. I even sent them the details of my bank statement, still they did not refund the amount to me. All my emi's are clear from my end with bajaj finserve. I have proof saying that the amount has been debited from bajaj finserve only. My sbi bank statement has been attached with the mail along with the response of bajaj finserve mail to my complain.

Request you to kindly refund me the above said amount.