Bajaj Finserv — unnecessary addition of fonesafe insurance

Address:

831004

I bought a mobile recently i.e on 18th March through Bajaj Finserv at a retail store which had an emi worth 3750/- on logging into my bajaj account to check my loan details, I found an added Digital Fone Safe product also added onto my account worth 2574/- with an emi of 354/- for 6 months. I want to cancel this add-on as I never opted for it nor I received any notification regarding my consent for adding this product in my Bajaj account.

Please cancel this fast as it's emi is about to start and upon calling the customer care they keep looping me on customer care phone numbers. This kind of negligency/scam is not expected from a company this big.

Please resolve my issue fast. My working email address is - [protected]@rediffmail.com