[Resolved]  Bajaj Finserv — unwanted deduction of extra charge from my bank account

Address:Dehradun, Uttarakhand, 248001

I have financed a product from bajaj finserv for which i am paying all emi on time but after that an amount of rs. 295 has been deducted from my account every month. I have compliand earlier about this and got my money back but again this month same amount has been deducted from my account. I have sent the mail 1week ago to bajaj finserv regarding this but they didnt respond. This time they are saying that my bank has deducted this amount even if its clearly mentioned in my bank statement that the deduction is from bajaj finserv. I request you to help me to get my money back also i want assurance from the company that it'll not happen again in future. Attached is my bank statement ad mail from bajaj finserv

Product type : consumer durable loan
Loan account no:/application reference no. : 5450cd36613048
Mobile no./phone no. : [protected]
Email id : [protected]@gmail.com
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Dec 6, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Oct 26, 2017
Nadeem Sekh's response
My bajaj card unblock please
Oct 26, 2017
Nadeem Sekh's response
Customer iD 34301988
Please sir my card unblock please
Oct 26, 2017
Nadeem Sekh's response
My EMI card no lasy 4 digit number 6314
Oct 26, 2017
Nadeem Sekh's response
My email id . [protected]@gmail.com
My mobile no .[protected]
Verified Support
Oct 31, 2017
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! with reference to your post we request you to kindly send your bank statement at [protected]@bajajfinserv.in to resolve your query at the earliest.Thank you.
Verified Support
Oct 31, 2017
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! with reference to your post we request you to kindly send your bank statement at [protected]@bajajfinserv.in to resolve your query at the earliest.Thank you.
Verified Support
Oct 31, 2017
Bajaj Finserv Customer Care's response
Hi Nadeem, Greetings from Bajaj Finserv!As discussed your EMI card *****6314 has been permanent blocked due company inline policy.Thank you
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Please my card unblock please
Bajaj Finserv Customer Care's response, Oct 31, 2017
Verified Support
Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.

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