[Resolved]  Bajaj Finserv — unwanted product naming fonesafe added in my loan a/c without my intimation

Address:Coimbatore, Tamil Nadu, 641001
Website:www.bajajfinserv.in

I purchased a samsung j7 max mobile worth rs. 17900 on july 2017 on emi (Lan id: 421dpf[protected]. My monthly emi was rs.2, 984. After a week i received a message stating that another product naming ("digital fone safe" lan id: 421dpf[protected] was tagged in my account and i have to pay additional emi of rs.330. This was tagged without any intimation or acknowledgement and also i don't need this. I request you to please raise the complaint to this company and resolve the matter so that i don't loose any money.
Was this information helpful?
No (0)
Yes (0)
Sep 22, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Aug 09, 2017
Updated by Ananda krishnan_888
The total amount for the product "Digital Fone safe" LAN ID: 421DPF47444402 is Rs. 1799 and have to pay in 5 months of EMI Rs.360.
Verified Support
Aug 09, 2017
Bajaj Finserv Customer Care's response
Hi, we have noted your details and will get back to you within 24 hrs
Verified Support
Aug 10, 2017
Bajaj Finserv Customer Care's response
Hi, your request is under process. We will get in touch with you within 24 hrs
Verified Support
Aug 20, 2017
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! With reference to your request and our conversation you may log on to our website www.bajajfinserv.in to update your email id.
Follow below steps to update Email id :
1. Log on to our website www.bajajfinserv.in and click on Customer Login option.
2. Log On using ID and password.
3. Click on "Update Your Contact Details"
4. Update your contact details. Updated contact details will be reflected post 48 hours.
Once your email id get registered please write to us at [protected]@bajajfinserv.in to process with your request for Insurance cancellation.
Complaint comments 

Comments

Sir, my custmor id is 42793337 and my acount no.is 562DFS36163428 and 562DPF36158266 My Mobile No.[protected] Sir My Emi Card Is Temprealy Block Ho Gya Hai .But Sir My Emi Complite Ho Gai Hai.Only 1 Emi is Pending Hai.Sir, Plese My Emi Card Unblock And Reissue Me My Emi Card Plese Sir. And Resend Me My Emi Card.
I have paid all the amount of loan but my card was block pls unblock my EMI card
Name-vinayak Vasant thorave
EMI no-[protected]
Id-5587471
Mobile no-[protected]
My card is block so unblock my card

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finserv
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    6835
    Pending
    0
    Resolved
    2026
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Bajaj Finserv contact information