Bajaj Finserv — Urgent Complaint Against Bajaj Finserv Bank Regarding Unauthorized Deductions and Loan Account Mismanagement

Dear Team,

I am writing to formally lodge a complaint against Bajaj Finserv Bank regarding repeated unauthorized deductions and mismanagement of my Flexi Loan accounts.

Loan Details:

Loan Account Numbers: LAN P6W4PGD7134446 and LAN P6W4PGD4777081
Despite making timely payments every month, I have faced multiple issues with unexplained and unauthorized debits from my bank account (Account No:[protected]. On 2nd November 2025, I ensured sufficient funds were available for EMI deduction, yet the amount was not debited due to an issue on the bank’s side. Subsequently, Bajaj Finserv imposed a charge of ₹1200.24, which I believe is unjustified.

Furthermore, Bajaj Finserv debited this amount from my Flexi Loan account without any prior notification or consent. My bank statement clearly shows this deduction. On the evening of the same day, an additional ₹592 was debited from my account without explanation.

This is not an isolated incident. Over the past 4 to 5 occasions, Bajaj Finserv has deducted amounts from my account without any intimation, notification, or proper justification. I have also received threatening calls and WhatsApp messages from Bajaj Finserv demanding payment, despite my compliance with repayment terms.

I am attaching all relevant screenshots and documents as evidence of these transactions and communications.

Request: I respectfully urge the RBI to investigate this matter and take strict action against Bajaj Finserv Bank for:

Unauthorized debits
Lack of transparency and communication
Harassment through calls and messages
I seek justice and a resolution to prevent further financial and mental distress.

Thank you for your attention and support.

Sincerely,

K Sai Krishna

[protected]
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