[Resolved]  Bajaj Finserv — vas service miscommunication

Address:	713205
Website:	Reliance Digital

Dear bajaj finserv,
First of all i thank you for making my wish come true. I purchased a sony 32' led tv from reliance digital also i availed an extended warranty (Bajaj finserv emi).
A few of my emi bounced due to the delay in my salary credit and were paid manually to the agent. I closed my loan after a tenure of nine months. I was relaxed until a few months back i received a legal notice from bajaj finserv to pay an amount of 20, 000 rupees. Thinking that as a mistake, i tried to contact the undersigned person, he said that we have not collected the vas amount from you, please visit the nearest bajaj finserv office and pay the amount nearly 1200 rupees and the issue will be resolved.
I also wrote to [protected]@bajajfinserv but their reply was that due to the bouncing charges you will have to pay the penal amount which is now around 28, 000 rupees. My principal pending is 528 rupees which i am unable to pay due to lack of payment options.

It's not my fault that you haven't collected the vas amount by your agent at the time my emi's were bounced.

My loan number is 4980vs07911504. Please look into the matter and resolve it as early as possible.

Regards,
Tuhin baidya
[protected]