| Address: | Kolkata, West Bengal, 700026 |
Dear sir,
Today i call you salt branch no[protected] to check about ongoing fd rates for senior citizens. The call was attended by the receptionist. Extension no 9. She kept on suffling the call between different desks and i was made to hold on for long period. Ultimately it was transferred to another lady. Since it is not a toll free no, i was a little irritated and asked her why was i kept on hold for so long. To this she replied rudely do you know how many calls i have to attend in a day. I did not get any reply to my original query of senior citizens fd rates.
If this the sate of you service, i am afraid i will never have any dealing with your bank. Additionally i hold an fd with your rashbehari branch. I would withdraw the same immediately.
Next i called the same no, the phone was put down abruptly.
Tapamay lahiri Was this information helpful? | 
