Bandhan Bank — Regarding Irresponsible Behavior

Address:

Khargone

Hello sir,

Good Afternoon,
Hope you are doing well!!

I am Ayushi Dashore. I submitted my all documents in Khargone branch to open my joint account. Mrs. Prachi Patidar handling my account and almost 1 month done. All the time when I call her she continuously ignore our calls and at the same time when I call her from a new number then she picked up our call and tell that my account opening is in process and because of some reason it shows some rejection. When I asked her about the reason of the rejection she told me just give us 5 min I share you all the details on whatsapp and again she just started ignoring our calls. She always showing the ir-responsible behaviour towards her work, and many times she is doing the same thing. We alll are just frustrated with her behavior and really now I just want that the Bandhan Bank can take a strict action against her. She is doing the same thing with other customer as well. Just because of her behavior the brand name of the Bandhan Bank is spoil. From the next time I never suggested anyone to go and open their account in Bandhan Bank and start working with them.

The place where I am living here the people are not too much educated so that the employee like Mrs. Prachi Patidar taking the advantages and just waste the time also fooling the common people. I really want an solution so that my other normal people not facing that problem

I really want a strict action against her so she remember always that the customer are not free all the time they also have some work and they just really need that account that's why they came at you and doing the process of account opening. I just want that Bank will take any of the action against her. I don't have any problem with the bank but yes I have the huge problem with the employee like Mrs. Prachi Patidar. They are not sincere about their work and are very irresponsible and the normal people suffer and also they spoil the brand name.

I request that my complaint will be resolved asap and the management will take the strict action against her so if someone else also doing the same thing they just rectify themselves and the normal people will not suffer anymore. I really want a positive response towards the management.

I am here just provide the details of the branch

Bank Name- Bandhan Bank
Branch - Khargone Branch
Address - Show Room No. C/16, C-Block, Ground Floor, Radha Vallabh Market, Near DHFL Khargone, Khargone, Madhya Pradesh 451001
Complaint against - Mrs. Prachi Patidar

Thankyou...
Ayushi Dashore