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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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1.3
Updated: Mar 20, 2025
Complaints 757
Resolved
185
Unresolved
572
So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 13

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S
sahitya sadan
Jul 11, 2021
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Address: opp Reliance Digital, Near Indus Ind Bank/Sahitya Sadan Book Store

Too many tree branches are hanging precariously around 8th Cross, 20th Main, Sahakar Nagar, Bangalore 560092 which can cause big electrical short circuit or damage to transformer & residents as well.
The trees and hanging cable & other wires need to be properly pruned and arranged at the earliest.
Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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    maazmohammed112
    Jul 9, 2021
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    Address: No 62,5TH CROSS, Amar layout DJ HALLI

    Please correct the name to J SULTHANA to J SULTANA just to remove H

    Account I'd: (1)[protected]

    (2)[protected]

    (3)[protected] (4)[protected]

    Next bill it will change sir/madam??
    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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      R
      Rajesha24
      Jul 7, 2021
      Resolved
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      Resolved

      Address: TC Palya Bengaluru 560036

      Its been 2 years still I have not received the Electricity bill, whenever I goto the EB Division there say it will come next month but it never came, JE had also visited the house but still no use, worst experience
      Aug 7, 2021
      Complaint marked as Resolved 
      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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      Kindly send a mail to [protected]@gmail.com along with the contact number.
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        R
        Riju1214
        Jul 3, 2021
        Resolved
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        Resolved

        My Electricity bills are very random.. i stay in a rented room as i am student of an engineering college.. i am staying alone for the last 2 months and my previous electricity bill was only rs.71 which is acceptable as i dont use high electricity demand appliances even if i do thats for 5-6 min to make a cup of tea thats it.. Now this months bill came and its a whooping rs.1400 on my face where i was using in the same way like i used last month..1 LED bulb, 1 Fan and 5-6 minutes of induction! If i had a bill amount of rs 200-300 thats acceptable but rs.1400??? Is it a joke ? PLease take a look i ll send u the payment of last month to verify the amount i said and to clear no due was there in that bill so if thats added here with my current months bill. IT IS NOT ACCEPTABLE
        +1 photos
        Aug 8, 2021
        Complaint marked as Resolved 
        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
        View replies
        Dear Consumer,

        In reference to your post, kindly mention your contact number, postal address and send the Email to [protected]@bescom.co.in to assist you further.

        With Regards,
        Helpline Bescom
        (1912)
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          S
          Susil Kumar Mondal
          Jul 1, 2021
          Resolved
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          Resolved

          No current for whole 2 days in mahadevpura, bangalore

          Address: No 204, MRS Residency, Flat 408, Puttappa Layout, 1st Cross, Mahadevpura, Outer Ring Road, Bangalore-560048
          Website: bescom.karnataka.gov.in/info-3/Online+Bill+Payment/en

          Nowadays in 2021 June, July, August.. power cut happening regularly for more than half the day everyday without any reason. It rained a little bit and power is not there for whole 2 days. It is as if I am staying in a village, even village condition is better. Even Kolkata supplies 24*7 power supply even during super cyclonic storms. Pathetic and criminal organization BESCOM!!!...
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          S
          Sanjay Sharma
          from Bengaluru, Karnataka
          Jun 30, 2021
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          Resolved

          Address: 763, 15th Main, 19th Cross, A Block, Sahakarnagar, Bangalore - 560092

          Since 28th June 2021, there have been severe voltage fluctuations leading to loss of electronic equipment and also, emergency care at the clinic has been affected. Please ensure the voltage errors are addressed immediately,
          Aug 7, 2021
          Complaint marked as Resolved 
          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
          Verified Support
          Jul 02, 2021
          Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response           Dear Consumer,

          Kindly Email us at [protected]@gmail.com to assist you further.

          With Regards,
          Helpline Bescom
          (1912)
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            J
            Jkpdwd
            Jun 29, 2021
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            Without intimation Fuse taken off

            Address: CV Raman Nagar, Near Harsha Pride

            Dear Sir,

            Meter reading guy have taken out fuse without intimating. UPS and other house equipment will be on. In case if we are going out of station then we would have only switched off main DP switch reason is that we have ups battery which needs charging and Refrigerator to be on. Who is responsible for damages??? Battery is total dead can't be charged all food items and expensive groceries ane dry fruits refrigerator was...
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            A
            Anusha H
            Jun 25, 2021
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            Resolved

            Address: Office of the AEE ( ele.) W2- Chamrajpet

            Our electricity bill payment has been redirected to others bill. The account number as well as the bill number changes to someone else's numbers even after entering the right number. Due to this are not able to pay the bill online. This has 2 times in a even after carefully entering the the right account as well as bill number. Please help.
            Aug 6, 2021
            Complaint marked as Resolved 
            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
            View replies
            Dear Consumer,

            Kindly provide your contact number to assist you further.

            With Regards,
            BESCOM Helpline
            (1912)
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              M
              Mohammed Ummer
              from Mumbai, Maharashtra
              Jun 25, 2021
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              Electric meter issue bills are fluctuating

              Address: BESCOM S7 service station HAL

              My residential meter number is 7SHEH70751 and customer id is [protected]. generally i consume about 150 to 200 units every month from past 2 months i had reiceved bill o[censored]nits about 39 units and 43 units and to my surprise i recieved May month bill of 3001 units my previous meter reading was 26091 & May month i recieved meter reading of 29092 just a digit number changed in thousand place. after getting the bill i had contacted BESCOM (S7...
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              C
              Christina Charles
              Jun 25, 2021
              Resolved
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              Resolved

              Power cut
              Aug 6, 2021
              Complaint marked as Resolved 
              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
              View replies
              Dear Consumer,

              In reference to your E-mail, kindly drop a mail to [protected]@gmail.com along with the contact number and postal (Complete) address to assist you further.

              With Regards,
              Helpline Bescom
              (1912)
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                R
                RatseeK
                Jun 25, 2021
                Resolved
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                Resolved

                Spelling mistake to be corrected in the BESCOM records

                Address: Huskur Gate, Bangalore

                Hi BESCOM team,

                Recently I requested for my name change in BESCOM from my Builder's name (Shivashankar) to Ratheesh K. I could see the changes reflected in the last month bill, however; it was showing as RATNEESH K instead of my actual name. So I kindly request you to make the changes accordingly. My account no.is 4651058....
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                V
                veeranathan59
                Jun 23, 2021
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                Resolved

                Address: 56, God's Gift Layout, Opposit to Govt School, Seegehalli, K.R.Puram, Bangalore 49.

                No power in house, no power input from pole.
                Jun 23, 2021
                Complaint marked as Resolved 
                Thanks for your immediate response in resolving this issue with your BESCOM Seegehalli team.
                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                  B
                  Bhai Gi
                  Jun 22, 2021
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                  Resolved

                  Address: 27 28 Baith Athar 3rd Main Kalathur Layout, Jalahalli East Bangalore

                  Load Sanctioned: 4
                  Connection: Domestic - LT2A
                  Type of supply: Single
                  Tariff Plan: 1LT2A1-N
                  Average Monthly Bills Rs.3000/-
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                  Kindly provide your contact number for further assistance.
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                    M
                    mike.pr
                    Jun 20, 2021
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                    Resolved

                    We have been paying all BESCOM bills using UPI since Dec 2020. The bill amount appears on the mobile and the same is being paid without fail every month. All these months, a physical bill was not issued to us, Now in Jun 21, all of a sudden, a hefty bill has been generated and the physical bill has also been given. Since we do not have details of previous bills, we are unable to verify the meter readings to confirm. Please issue previous bills for verification or please clarify why the hefty bill all of a sudden. The payment receipts and latest bill attached.

                    Account ID is [protected].
                    +4 photos
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 21, 2021
                    Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response                     Dear Consumer,

                    In reference to your complaint kindly send a mail to [protected]@gmail.com for further fallow up.

                    With Regards,
                    BESCOM Helpline
                    (1912)
                    View replies
                    BESCOM has asked me to write to a particular gmail ID, but this ID has been hidden in the response above as [Protected]. Can you please send the complete message to my email? or unhide this mail ID? I cannot progress without this information. Thanks.
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                      S
                      Santhosh_hksgowda
                      Jun 19, 2021
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                      Resolved

                      Address: kr puram neelamabara road

                      Dear Sir I asked line man, "when power will come" and i am doing work from home, due to sudden power cut i have to inform our company so i will take photo, but they told i cant say when will finish our tree cutting works until that you have to come with us and clean the cutted trees, I said this is not correct answer sir, I will complaint you should not tell like this, but they replied no no you can complaint to AE/ee/minister I don't care. and even more and more doing sound and threatening me, only because of just asked. also I raised complaint on Bascom complaint number is (HE[protected] Date 19.06.2021 BESCOM LINE MAN Mr.Rao(if i am not wrong) and Vehicle number is KA53 D 1664 you can check with [protected] I have WhatsApp all required documents.
                      Thanks Do the need full
                      - you can mail me bellow
                      -
                      yours
                      [protected]@gmail.com
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                      View replies
                      Dear Consumer,

                      In reference to your post, kindly send the contact number to register the docket mail to [protected]@bescom.co.in for further assistance.

                      With Regards,
                      BESCOM Helpline
                      (1912)
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                        P
                        prasanjitmitra
                        Jun 18, 2021
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                        Resolved

                        Address: T604, Ajmera Avenue, Neeladri Road, Electronic City -1

                        Hi,

                        I had change the Bescom connection from Builder to Owner and found the current owner name has a "N" in MINTRA. It should be "MITRA".

                        The Current owner name is "DEBLINA CHOWDHURY AND PRASANJIT MINTRA" whereas a "N" has been added in "MINTRA".

                        Account ID: [protected]

                        All required documents has already been submitted during name change process. Kindly review the documents and request to correct the name.

                        Thank you.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                        View replies
                        In reference to your complaint, kindly give a requisition letter to the concerned subdivision for name correction.
                        Reply
                        Dear Consumer,

                        In reference to your post, kindly send the account id, contact number to register the docket mail to [protected]@bescom.co.in for further assistance.

                        With Regards,
                        BESCOM Helpline
                        (1912)
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                          C
                          ChhaviSaini
                          Jun 17, 2021
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                          Resolved

                          I am living in 1 BHK, i use of electrical appliances on daily basis, which includes one fan and one tube light. I have stove at home for cooking ( no induction), one fridge which is 5 star rated. I use electric heater rod for 5 minutes in the morning.

                          I have received electricity bill of Rs 991 for a month on 15.06. 2021.

                          Account ID: [protected]
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                          View replies
                          Dear Consumer,

                          In reference to your post, please send us your Contact number, account id and postal address to register a docket to E-mail id '[protected]@bescom.co.in' to assist you further.

                          With Regards,
                          Helpline Bescom
                          (1912)
                          Reply
                          ChhaviSaini's [Complaint's author] reply, Jun 19, 2021
                          Sir/ Mam,

                          I am not able to view complete email ID. Please message me.

                          Thank you
                          Dear Consumer,

                          In reference to your post, please send the Email to [protected]@bescom.co.in or [protected]@gmail.com to assist you further.

                          With Regards,
                          Helpline Bescom
                          (1912)
                          Reply
                          ChhaviSaini's [Complaint's author] reply, Jul 1, 2021
                          Dear sir,

                          I have sent it.
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                            S
                            sujith bhat
                            Jun 17, 2021
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                            Resolved

                            I have a standing instruction in bank for bescom payments and I’ve also received message confirmation for the same. But bescom bill still showing the bill as outstanding
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                            View replies
                            Dear Consumer,

                            In reference to your post, please send us your Contact number, account id and postal address payment made screenshot to register a docket to E-mail id '[protected]@bescom.co.in' to assist you further.

                            With Regards,
                            Helpline Bescom
                            (1912)
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                              K
                              Kumaran VM
                              Jun 13, 2021
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                              Address: Thindlu, Icon Sanctuary,Villa 99

                              We are resident of Icon Sanctuary, we are facing heavy power fluctuations at the villa from 3-4 months. One microwave also got damaged. This is common in almost all the villas. Please rectify thia issue immediately.
                              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                S
                                Sameer Kumar Mandal
                                Jun 12, 2021
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                                Address: UNICCA EMPORIS APPARTMENT, FLAT 1601, AQUETTA BLOCK, MADHURA NAGAR, VARTHUR, BANGALORE, 560087

                                Hi Sir/Mam,

                                My address details in the electricity bill require a change in flat number and spelling of apartment name. Can you please update the address to below mentioned:

                                OWNER NAME: SAMEER KUMAR MANDAL & PRIYANKA SAMANTARAY
                                ADDRESS: UNICCA EMPORIS, FLAT NO. 1601, AQUETTA BLOCK, MADHURANAGAR, VARTHUR, BANGALORE-560087, KARNATAKA.

                                ELECTRICITY BILL DETAILS:

                                RR No: MS4EEH179814
                                Account ID: [protected]
                                MR Code: 14000150
                                Area Code: E4-WHITEFIELD

                                Have attached the required docs for reference and proof.

                                Thanks,
                                Sameer Mandal
                                [protected]
                                +1 photos
                                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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