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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

bescom.org
1.3
Updated: Mar 20, 2025
Complaints 757
Resolved
185
Unresolved
572
So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 14

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S
Satyadeep Behera
Jun 11, 2021
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Address correction in Electricity Bill

Respected BESCOM Officials,

There is a correction required in my electricity bill. The actual house address is:

Satyadeep Behera,
#7, Royal Palm Enclave, Srinivasapura, Near Sathnur Colony, Bagalur, Bangalore - 562149, Karnataka,

but it has been mentioned as "Site No. 7, Byappana".

Please do the needful to correct the errors ASAP.

My electricity bill details...
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SavitriRoy
Jun 8, 2021
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There is no power since morning. Why there is power cut everyday in Arekere Samrat Layout? How we should do office work? Is a basic need and government is not able to fulfill the basic needs of the common people. This is shameful to say that the capital city has power shortage issue.
Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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    Donnu
    Jun 6, 2021
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    Address: 2nd cross. Near venkateshwara school krpuram bangali

    Electric pole light not working
    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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      V
      Vikas Thawani
      Jun 4, 2021
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      Incorrect entry of meter reading by meter reading person for 4th May-4th June 2021 Bill

      Address: 104, Annapoorna Apartment, 3rd Cross, 2nd main, Church Street, New Thippasandra Bengaluru 560075

      Hi, Today in our apartment (in New Thippasandra) meter reading person came and by mistake he entered the final reading as 7704 in place of actual 7204 causing the electricity consumption to be 513 units in place of actual 13 units. From last 8 months no-one is there at our apartment (due to COVID), hence the consumption average per month is around 13 units. I am attaching the bill (4th June 2021 this month's bill and 4th May 2021 previous...
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      NavyaR
      Jun 3, 2021
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      Address: Kuvempunagar, Jalahalli east

      We hand over our home electric meter to a person called Kodandapani near my place. We paid him and gave him the meter. we really had a bad time with him, he never responds for call. He took money and meter and never came back. Now its been 3 months since he took it. Please help us with this fraud.
      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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        S
        Sudeep2004
        May 27, 2021
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        Address: Avalahalli

        I have recharged my bescom prepaid meter through bescom Mithra app with upi id of paytm to bescom for billdesk for Rs 1200 but amount deducted from my hdfc bank but the recharge status shows pending and token code hasn't been received. Please refund money or correct it
        +3 photos
        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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          vivnair.87
          May 26, 2021
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          Address: vinayak nagar bangalore 560017
          Website: bescom

          I have been charged incorrect bill amount of 3738 ( Rs 1891 bill + 1847 arrears) . The arrears is incorrect as i have paid the bill for the last month .

          acc id : [protected]
          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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            Sadha618
            May 20, 2021
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            In month of May we have received the of electricity and we have paid 2 times in differnce dates.

            So kindly requesting you to refund the money (to this number by Google pay r phonepay [protected]
            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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              S
              Suhaja Tbn
              May 16, 2021
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              My consumer id is [protected]. This month I got a bill amount of 21290. I used to get a bill of 1500 to 2000 monthly. Nobody came for meter reading because of the lock-down. Please do the needful.
              Sep 26, 2021
              Complaint marked as Resolved 
              Resolved
              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                Z
                zanu
                from Hyderabad, Telangana
                May 15, 2021
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                Bill amount is Not reflecting on Amazon,Payzapp atc apps

                Hi Team,

                For quite few months am noticing that my bill due amount is not being fetched on Amazon, payzapp etc app and more over on bescome online site.
                I need to manually enter amount on bescom site and bear convenience (unnecessary) charges upto 120/-

                Here is the account id:[protected]
                Kindly check and fix why due amount is not reflecting as expected to make payments....
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                Suryaks
                May 14, 2021
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                My flat is vacant for more than a year now due to pandemic and was paying avg ~240 per month but I have received exceptionally high electricity bill for April Month (May bill date) and Bill amount is 2496 which is crazily high. Definitely this is faulty bill and needs correction

                Bill No:[protected]
                Bill Period: 13th April - 13th May

                Complained the same in Bescom as well
                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                  Venkataravanappa B
                  May 14, 2021
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                  Address: Bescom company chintamani
                  Website: Credit card

                  Dear sir /mam

                  My credit cards NOC letter request
                  I have already cleared amount closed but NOC letter not given by company
                  My pan Card- ARCPV7111Q
                  my email ID - [protected]@gmail.com please share NOC letter and kindly do the needful
                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                  May 14, 2021
                  Updated by Venkataravanappa B                   Dear sir /madam

                  I have payed both my credit card payments but still NOC letter not received please kindly do the needful

                  My pan No- ARCPV7111Q
                  mob num- [protected]

                  Please send me NOC
                  [protected]@gmail.com

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                    R
                    RichaSingh234
                    May 13, 2021
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                    Address: HSR layout sector1, Bangalore

                    I received electricity bill from BESCOM for the duration of april 3- may 3. The bill amount is around 750, which otherwise used to be around 250-280. There are no heavy electricity consumption appliances used in the house and I am sure the bill received is faulty
                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                      S
                      Sneha George
                      May 12, 2021
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                      Address: Defence colony indiranagar

                      No power in defence colony Indiranagar
                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                        PriyankaKon
                        May 12, 2021
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                        Address: Kalayan Nagar Bangalore

                        I try to pay electricity and water bills. Keeps showing up no pending dues. But i got the hard copies of the bills at home already
                        +1 photos
                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                          raghuec09
                          May 3, 2021
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                          Address: Chandapura

                          I Took temporary connection during my house construction and now converted that to a permanent meter connection. the caution refundable deposit of Rs 30184 was paid initially . After i converted to my permanent connection i was suppose to get full amount refund back however i have received of Rs 14608 as a refund.

                          Request you to look into this matter and provide me the account breakup and refund the remaining amount to mu below account numbers

                          TP Number: CHTP 13447 7/12/18 8KW
                          Permanent connection account ID: 4899215
                          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                            ANIL_kb
                            May 1, 2021
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                            BESCOM Bill payment done thru online. Following transaction shown as failure but amount is debited in the account

                            Transaction details are attached
                            +1 photos
                            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                              D
                              Dipankar2021
                              Apr 26, 2021
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                              Double payment of April 2021 BESCOM Bill, to be adjusted with May 2021 bill

                              Address: Corporate Office: BESCOM K.R.CircleBangalore-560001

                              Hi,

                              I'm Dipankar Chatterjee, BESCOM Account ID: [protected].

                              Because the Bill payment was not reflecting in the BESCOM Mithra App, I paid the April 2021 bill (amounting to Rs. 883) twice, on 26th April.

                              The Receipt ID/Transaction IDs of both these payments are:

                              1) Transaction ID: WA42071040, payment date: 26/04/2021 (This was paid through net banking in BESCOM Mithra app)
                              br...
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                              Dipankar2021
                              Apr 26, 2021
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                              Address: Bangalore

                              Hi,

                              I'm Dipankar Chatterjee, BESCOM Account ID: [protected].

                              Because the Bill payment was not reflecting in the BESCOM Mitra App, I paid the April 2021 bill (amounting to Rs. 883) twice, on 26th April.

                              The Receipt ID/Transaction IDs of both these payments are:

                              1) Transaction ID: WA42071040, payment date: 26/04/2021 (This was paid through net banking in BESCOM Mitra app)

                              2) Transaction ID: VHDF[protected], payment date: 26/04/2021 (This was paid through BESCOM online payment portal) .

                              Kindly request BESCOM to adjust the second payment of Rs.883 in next month - May 2021 - bill.

                              Rgds,
                              Dipankar
                              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                Aejaz Syed
                                Apr 25, 2021
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                                Address: #24 K B sandra Aditya nagar

                                With due respect, I would like to draw your attention to the No#24 K B Sandra Aditya Nagar and I would like to state that the residents of above-said location are facing fluctuation in electricity which is affecting the electric appliances adversely. This is to state that most of the time voltage keeps on fluctuating and this is causing a problem to everyone. I request you to kindly look into the matter and

                                We have called the BESCOM number and technician visited once and did nothing to fix it . Further calls to BESCOM did not help. No one visited and or tried to fix the issue
                                I request you to kindly help us by resolving the issue as soon as possible
                                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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