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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

bescom.org

1.3

Updated: Apr 7, 2026

Complaints 764

Resolved

186

Unresolved

578

So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 14

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Address: #1010-LIG, Sector C, Suryacity phase II, Chandapura, Bangalore 562106

[27/07, 12:46 PM] Shiva Kumar: There is no power in my house surrounding area since three months. In this regard I have raised the several requests with BESCOM however the issue not resolved.(letter copy attached)

And therefore request to resolve the electricity connectivity issue on priority basis.

Thank you

Regards
Shiva Kumar
Mob# [protected]
[27/07, 12:51 PM] Shiva Kumar: Consumer ID is 5078778 And R R # CSTP15104.

Jul 30, 2021

Complaint marked as Resolved

Power supply issue resolved now. Thank you for your support and help. Regards Shiva Kumar

Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.

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Jul 29, 2021

Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response Dear Consumer,

In reference to your E-mail, kindly send mail to [protected]@gmail.com with details to assist you further.

With Regards,
Helpline Bescom
(1912)

Verified Support

Jul 30, 2021

Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response Dear Consumer,

In reference to your post, kindly send mail to [protected]@bescom.co.in with details to assist you further.

With Regards,
Helpline Bescom
(1912)

Jul 30, 2021

Updated by Shiva Kumar for justice The power Connectivity issue resolved now.

Thank you for your support.

Regards
Shiva Kumar

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Hi there is intermittent Power, power comes for few minutes and goes for hours, we are facing lots of issue, raised the concert got the complainant docket number AN07210087 for your reference

Do the needful.

Regards
Sachin

Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.

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Bangalore Electricity Supply Company Limited [BESCOM] Customer Care

from Bengaluru, Karnataka

Jul 26, 2021

Verified Support

Dear Consumer,

In reference to your post, kindly provide your contact number to and mail to [protected]@bescom.co.in for further assistance.

With Regards,
Helpline Bescom
(1912)

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My house electric meter installed by BESCOM is not working, we have given the written letter to "AE" of BESCOM Banaswadi. I requested for Acknowledgement, he denied to give the acknowledgment.
After 10 days again i went and spoke for replacement of electric meter, he told to speak to "JE". I spoke to "JE" he told there is no stock of new meter and asked me to purchase a new Electric Meter. I told him the electric meter is BESCOM asset and why would a customer buy a electric meter when it is not working.
He got angry and tore the request letter into pieces, asked me to go and wait until they get any old meter if available.
I am still waiting for the electric meter to be fixed.
I feel like, we are still in british era or some other country, why is this BESCOM employees behaving like they run the BESCOM
Can govt please privatise this and make sure they are accountable for every customer service

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Dear BESCOM Official,
I have recently transferred the electricity meter from the developer to my name,
RR NO-[protected].,
The address mentioned is of the property survey number.
Kindly change it to the below mentioned, which is the same as the above mentioned address which can be verified by the BBMP office.
FLAT NO 703, TOWER 9, RAINTREE BOULEVARD, OFF BALLARY ROAD, BYATARAYANAPURA, BENGALURU-560092.

Thanks and regards,

Nishanth Nair

Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.

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Bangalore Electricity Supply Company Limited [BESCOM] Customer Care

from Bengaluru, Karnataka

Jul 26, 2021

Verified Support

Dear Consumer,

In reference to your post, kindly provide your contact number, BESCOM account id, elaborate the issue and mail to [protected]@bescom.co.in for further assistance.

With Regards,
Helpline Bescom
(1912)

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Hey

We have received an additional amount of 3500 change as Manual Audit short Claim. We would like to know the reason for the above amount.

Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.

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Bangalore Electricity Supply Company Limited [BESCOM] Customer Care

from Bengaluru, Karnataka

Jul 26, 2021

Verified Support

Dear Consumer,

In reference to your post, kindly provide your contact number, account id and mail to [protected]@bescom.co.in for further assistance.

With Regards,
Helpline Bescom
(1912)

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Address: No402 shivalalya 2nd cross 4th main vrushabahavathi nagara kamakshipalya bangloare 560079

Sir,
Incident Number: 20013324
I applied online Transfer of ownership (Name Change/Transfer ) at Namma Bangalore portal Dated : 06.07.2021 . with all documents
Complaint ID 20013324. till today it shows in Progress, please clear the incident as early as possible.
Thank you
Veeranna RS

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Address: Shirdi Sai Nagar, Kundalahalli gate,Bangalore

Dear Sir,

I stay in Shirdi Sai Nagar, Kundalahalli gate, Bangalore We always have power cuts, low voltage.So many time given complaint to BESCOM but they dont solve this.Please help and necessary action at the earliest.

Thanks & Regards,
S K J

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Sir,
Incident Number: 20013324
I applied online Transfer of ownership (Name Change/Transfer ) at Namma Bangalore portal Dated : 06.07.2021 . with all documents
Complaint ID 20013324. till today it shows in Progress, please clear the incident as early as possible.
Thank you
Veeranna RS
[protected]

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Bangalore Electricity Supply Company Limited [BESCOM] Customer Care

from Bengaluru, Karnataka

Jul 13, 2021

Verified Support

Dear Consumer,

Kindly contact us at [protected]@gmail.com to assist you further.

With Regards,
Helpline Bescom
(1912)

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Address: 152 Ricky Nilaya 2nd phase Nisarga layout abbigere Bangalore 560013

Hello I’m Ricky Satish from Nisarga layout abbigere Bangalore. I had this issue from a long time where the person who comes to provide with the bill walks into the house premises without any permission and leaves with the gate wide open which has been causing Nuisance from quite a long time now since we have our vehicles parked inside the gate our dogs inside the gate our vehicles are not safe when he leaves them open and even the dogs run out and we have to go looking for them leaving our job. So today when I confronted about it to him he started being all rude and told me to put the whole meter outside the house and started telling me that he will cut the power supply to my home and then I’ll have to go looking for him and beg him to come fix it. This was very rude at his part to talk to one of the customer like this. I hope this gets resolved thank you.

Aug 14, 2021

Complaint marked as Resolved

Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2021

Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response Dear Consumer,

Kindly send a mail to [protected]@gmail.com for further assistance.

With Regards,
BESCOM Helpline
(1912)

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Address: kondavadi ,puravara (h),madhugiri(T)tumakur (D) 572175

We are getting power issue since 15 days back but no one has not rectified the problem, and nirantara jothy line connection was removed from bescom person, now he telling i[censored] want power i will connect 3phase supply only otherwise i can't connect nirantara jothy line .. we have bescom meter and we are paying monthly bill then why he is telling like that ?????

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Address: House no 408, Fourth Floor, Tirumala Deluxe Appartment, Visvesvaraya Road, Arekere Village, BTM 6th Stage, Bangalore

Hi, this is Amlan Kumar from Bangalore.
Trying to pay the electricity bill for ac no, [protected]. Via bescom but the failed has failed twice.
Amount got debited but payment didn't process at all.
Need to know when the amount will be credited back since it's not only a blocker for my bill payment but also a severe frustration when you lose money to bureaucrat ###*s with complete inconvenience for the following few days when the money doesn't come back to you in time. Not everybody is born with a silver spoon up their arses so could you kindly check and confirm when the money would be credited to my acc. Since I've paid twice the amount already. And the status still shows that the bill is not paid.

Jul 12, 2021

Complaint marked as Resolved

Bill has been paid and processed successfully now. Amount debited has been refunded. Thanks

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Address: #1070 floor-1 phase-1,stage-1,16th cross chandralayout bangalore-72

Today[protected] sunday around 11am power supply to my house went off
during that time all electrical house hold appliances namely 1.led bulb in the kitchen busted 2, from mixer smoke was observed 3.fridge went off.

power supply came after half an hour.
after power supply was resumed i observed that the MCP trip, MCP was made on and electrical appliances, which were during the power supply failure were not in the working condition.
fridge was connected to a stablizer

we have to repair and bring back to working condition all the appliances, which will cost money and time.the sheer negliance of BESCOM cost unwnted expenditures.This type of situation should not reoccur.Kindly i request you to give us explaination and as a customer you should advice me to avoid this type of situation. Mobile-[protected]

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Address: opp Reliance Digital, Near Indus Ind Bank/Sahitya Sadan Book Store

Too many tree branches are hanging precariously around 8th Cross, 20th Main, Sahakar Nagar, Bangalore 560092 which can cause big electrical short circuit or damage to transformer & residents as well.
The trees and hanging cable & other wires need to be properly pruned and arranged at the earliest.

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Address: No 62,5TH CROSS, Amar layout DJ HALLI

Please correct the name to J SULTHANA to J SULTANA just to remove H

Account I'd: (1)[protected]

(2)[protected]

(3)[protected] (4)[protected]

Next bill it will change sir/madam??

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Address: TC Palya Bengaluru 560036

Its been 2 years still I have not received the Electricity bill, whenever I goto the EB Division there say it will come next month but it never came, JE had also visited the house but still no use, worst experience

Aug 7, 2021

Complaint marked as Resolved

Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.

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Bangalore Electricity Supply Company Limited [BESCOM] Customer Care

from Bengaluru, Karnataka

Jul 7, 2021

Verified Support

Kindly send a mail to [protected]@gmail.com along with the contact number.

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My Electricity bills are very random.. i stay in a rented room as i am student of an engineering college.. i am staying alone for the last 2 months and my previous electricity bill was only rs.71 which is acceptable as i dont use high electricity demand appliances even if i do thats for 5-6 min to make a cup of tea thats it.. Now this months bill came and its a whooping rs.1400 on my face where i was using in the same way like i used last month..1 LED bulb, 1 Fan and 5-6 minutes of induction! If i had a bill amount of rs 200-300 thats acceptable but rs.1400??? Is it a joke ? PLease take a look i ll send u the payment of last month to verify the amount i said and to clear no due was there in that bill so if thats added here with my current months bill. IT IS NOT ACCEPTABLE

Aug 8, 2021

Complaint marked as Resolved

Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.

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Bangalore Electricity Supply Company Limited [BESCOM] Customer Care

from Bengaluru, Karnataka

Jul 5, 2021

Verified Support

Dear Consumer,

In reference to your post, kindly mention your contact number, postal address and send the Email to [protected]@bescom.co.in to assist you further.

With Regards,
Helpline Bescom
(1912)

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Address: No 204, MRS Residency, Flat 408, Puttappa Layout, 1st Cross, Mahadevpura, Outer Ring Road, Bangalore-560048

Website: bescom.karnataka.gov.in/info-3/Online+Bill+Payment/en

Nowadays in 2021 June, July, August.. power cut happening regularly for more than half the day everyday without any reason. It rained a little bit and power is not there for whole 2 days. It is as if I am staying in a village, even village condition is better. Even Kolkata supplies 24*7 power supply even during super cyclonic storms. Pathetic and criminal organization BESCOM!!!

Aug 6, 2021

Complaint marked as Resolved

Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.

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Bangalore Electricity Supply Company Limited [BESCOM] Customer Care

from Bengaluru, Karnataka

Jul 5, 2021

Verified Support

Dear Consumer,

In reference to your post, kindly mention your contact number, postal address and send the Email to [protected]@bescom.co.in to assist you further.

With Regards,
Helpline Bescom
(1912)

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Address: 763, 15th Main, 19th Cross, A Block, Sahakarnagar, Bangalore - 560092

Since 28th June 2021, there have been severe voltage fluctuations leading to loss of electronic equipment and also, emergency care at the clinic has been affected. Please ensure the voltage errors are addressed immediately,

Aug 7, 2021

Complaint marked as Resolved

Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2021

Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response Dear Consumer,

Kindly Email us at [protected]@gmail.com to assist you further.

With Regards,
Helpline Bescom
(1912)

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Address: CV Raman Nagar, Near Harsha Pride

Dear Sir,

Meter reading guy have taken out fuse without intimating. UPS and other house equipment will be on. In case if we are going out of station then we would have only switched off main DP switch reason is that we have ups battery which needs charging and Refrigerator to be on. Who is responsible for damages??? Battery is total dead can't be charged all food items and expensive groceries ane dry fruits refrigerator was messy and full of odour.

Is Bescom is going to pay this charges???

Bill payment made on te and before due date.

Kindly look into and reply.

Regards,
Praveen

Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.

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G

GMCR BESCOM

Jun 30, 2021

Dear consumer,

Kindly provide your contact number to assist you further.

With Regards,
BESCOM Helpline
(1912)

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Address: Office of the AEE ( ele.) W2- Chamrajpet

Our electricity bill payment has been redirected to others bill. The account number as well as the bill number changes to someone else's numbers even after entering the right number. Due to this are not able to pay the bill online. This has 2 times in a even after carefully entering the the right account as well as bill number. Please help.

Aug 6, 2021

Complaint marked as Resolved

Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.

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Bangalore Electricity Supply Company Limited [BESCOM] Customer Care

from Bengaluru, Karnataka

Jun 28, 2021

Verified Support

Dear Consumer,

Kindly provide your contact number to assist you further.

With Regards,
BESCOM Helpline
(1912)

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