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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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1.3
Updated: Apr 7, 2026
Complaints 764
Resolved
186
Unresolved
578
So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 14

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S
Sameer Kumar Mandal
Jun 12, 2021
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Address: UNICCA EMPORIS APPARTMENT, FLAT 1601, AQUETTA BLOCK, MADHURA NAGAR, VARTHUR, BANGALORE, 560087

Hi Sir/Mam,

My address details in the electricity bill require a change in flat number and spelling of apartment name. Can you please update the address to below mentioned:

OWNER NAME: SAMEER KUMAR MANDAL & PRIYANKA SAMANTARAY
ADDRESS: UNICCA EMPORIS, FLAT NO. 1601, AQUETTA BLOCK, MADHURANAGAR, VARTHUR, BANGALORE-560087, KARNATAKA.

ELECTRICITY BILL DETAILS:

RR No: MS4EEH179814
Account ID: [protected]
MR Code: 14000150
Area Code: E4-WHITEFIELD

Have attached the required docs for reference and proof.

Thanks,
Sameer Mandal
[protected]
Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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    Satyadeep Behera
    Jun 11, 2021
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    Address correction in Electricity Bill

    Respected BESCOM Officials,

    There is a correction required in my electricity bill. The actual house address is:

    Satyadeep Behera,
    #7, Royal Palm Enclave, Srinivasapura, Near Sathnur Colony, Bagalur, Bangalore - 562149, Karnataka,

    but it has been mentioned as "Site No. 7, Byappana".

    Please do the needful to correct the errors ASAP.

    My electricity bill details...
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    S
    SavitriRoy
    Jun 8, 2021
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    There is no power since morning. Why there is power cut everyday in Arekere Samrat Layout? How we should do office work? Is a basic need and government is not able to fulfill the basic needs of the common people. This is shameful to say that the capital city has power shortage issue.
    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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      D
      Donnu
      Jun 6, 2021
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      Address: 2nd cross. Near venkateshwara school krpuram bangali

      Electric pole light not working
      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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        V
        Vikas Thawani
        Jun 4, 2021
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        Incorrect entry of meter reading by meter reading person for 4th May-4th June 2021 Bill

        Address: 104, Annapoorna Apartment, 3rd Cross, 2nd main, Church Street, New Thippasandra Bengaluru 560075

        Hi, Today in our apartment (in New Thippasandra) meter reading person came and by mistake he entered the final reading as 7704 in place of actual 7204 causing the electricity consumption to be 513 units in place of actual 13 units. From last 8 months no-one is there at our apartment (due to COVID), hence the consumption average per month is around 13 units. I am attaching the bill (4th June 2021 this month's bill and 4th May 2021 previous...
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        NavyaR
        Jun 3, 2021
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        Address: Kuvempunagar, Jalahalli east

        We hand over our home electric meter to a person called Kodandapani near my place. We paid him and gave him the meter. we really had a bad time with him, he never responds for call. He took money and meter and never came back. Now its been 3 months since he took it. Please help us with this fraud.
        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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          Sudeep2004
          May 27, 2021
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          Address: Avalahalli

          I have recharged my bescom prepaid meter through bescom Mithra app with upi id of paytm to bescom for billdesk for Rs 1200 but amount deducted from my hdfc bank but the recharge status shows pending and token code hasn't been received. Please refund money or correct it
          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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            V
            vivnair.87
            May 26, 2021
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            Address: vinayak nagar bangalore 560017
            Website: bescom

            I have been charged incorrect bill amount of 3738 ( Rs 1891 bill + 1847 arrears) . The arrears is incorrect as i have paid the bill for the last month .

            acc id : [protected]
            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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              Sadha618
              May 20, 2021
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              In month of May we have received the of electricity and we have paid 2 times in differnce dates.

              So kindly requesting you to refund the money (to this number by Google pay r phonepay [protected]
              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                Suhaja Tbn
                May 16, 2021
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                My consumer id is [protected]. This month I got a bill amount of 21290. I used to get a bill of 1500 to 2000 monthly. Nobody came for meter reading because of the lock-down. Please do the needful.
                Sep 26, 2021
                Complaint marked as Resolved 
                Resolved
                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                  Z
                  zanu
                  from Hyderabad, Telangana
                  May 15, 2021
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                  Bill amount is Not reflecting on Amazon,Payzapp atc apps

                  Hi Team,

                  For quite few months am noticing that my bill due amount is not being fetched on Amazon, payzapp etc app and more over on bescome online site.
                  I need to manually enter amount on bescom site and bear convenience (unnecessary) charges upto 120/-

                  Here is the account id:[protected]
                  Kindly check and fix why due amount is not reflecting as expected to make payments....
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                  Suryaks
                  May 14, 2021
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                  My flat is vacant for more than a year now due to pandemic and was paying avg ~240 per month but I have received exceptionally high electricity bill for April Month (May bill date) and Bill amount is 2496 which is crazily high. Definitely this is faulty bill and needs correction

                  Bill No:[protected]
                  Bill Period: 13th April - 13th May

                  Complained the same in Bescom as well
                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                    V
                    Venkataravanappa B
                    May 14, 2021
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                    Address: Bescom company chintamani
                    Website: Credit card

                    Dear sir /mam

                    My credit cards NOC letter request
                    I have already cleared amount closed but NOC letter not given by company
                    My pan Card- ARCPV7111Q
                    my email ID - [protected]@gmail.com please share NOC letter and kindly do the needful
                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                    May 14, 2021
                    Updated by Venkataravanappa B                     Dear sir /madam

                    I have payed both my credit card payments but still NOC letter not received please kindly do the needful

                    My pan No- ARCPV7111Q
                    mob num- [protected]

                    Please send me NOC
                    [protected]@gmail.com

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                      R
                      RichaSingh234
                      May 13, 2021
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                      Address: HSR layout sector1, Bangalore

                      I received electricity bill from BESCOM for the duration of april 3- may 3. The bill amount is around 750, which otherwise used to be around 250-280. There are no heavy electricity consumption appliances used in the house and I am sure the bill received is faulty
                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                        Sneha George
                        May 12, 2021
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                        Address: Defence colony indiranagar

                        No power in defence colony Indiranagar
                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                          PriyankaKon
                          May 12, 2021
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                          Address: Kalayan Nagar Bangalore

                          I try to pay electricity and water bills. Keeps showing up no pending dues. But i got the hard copies of the bills at home already
                          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                            raghuec09
                            May 3, 2021
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                            Address: Chandapura

                            I Took temporary connection during my house construction and now converted that to a permanent meter connection. the caution refundable deposit of Rs 30184 was paid initially . After i converted to my permanent connection i was suppose to get full amount refund back however i have received of Rs 14608 as a refund.

                            Request you to look into this matter and provide me the account breakup and refund the remaining amount to mu below account numbers

                            TP Number: CHTP 13447 7/12/18 8KW
                            Permanent connection account ID: 4899215
                            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                              ANIL_kb
                              May 1, 2021
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                              BESCOM Bill payment done thru online. Following transaction shown as failure but amount is debited in the account

                              Transaction details are attached
                              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                D
                                Dipankar2021
                                Apr 26, 2021
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                                Double payment of April 2021 BESCOM Bill, to be adjusted with May 2021 bill

                                Address: Corporate Office: BESCOM K.R.CircleBangalore-560001

                                Hi,

                                I'm Dipankar Chatterjee, BESCOM Account ID: [protected].

                                Because the Bill payment was not reflecting in the BESCOM Mithra App, I paid the April 2021 bill (amounting to Rs. 883) twice, on 26th April.

                                The Receipt ID/Transaction IDs of both these payments are:

                                1) Transaction ID: WA42071040, payment date: 26/04/2021 (This was paid through net banking in BESCOM Mithra app)
                                br...
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                                Dipankar2021
                                Apr 26, 2021
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                                Address: Bangalore

                                Hi,

                                I'm Dipankar Chatterjee, BESCOM Account ID: [protected].

                                Because the Bill payment was not reflecting in the BESCOM Mitra App, I paid the April 2021 bill (amounting to Rs. 883) twice, on 26th April.

                                The Receipt ID/Transaction IDs of both these payments are:

                                1) Transaction ID: WA42071040, payment date: 26/04/2021 (This was paid through net banking in BESCOM Mitra app)

                                2) Transaction ID: VHDF[protected], payment date: 26/04/2021 (This was paid through BESCOM online payment portal) .

                                Kindly request BESCOM to adjust the second payment of Rs.883 in next month - May 2021 - bill.

                                Rgds,
                                Dipankar
                                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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