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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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1.3
Updated: Mar 20, 2025
Complaints 757
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185
Unresolved
572
So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 15

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S
Shakeel Alam
Apr 18, 2021
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Consumer ID: [protected]
The electricity bill for the month of April 2021 is extremely and unreasonably high. I am pretty sure there is a fault in the meter, or while the reading is taken. It is not possible for us to consume so much electricity in a month. Also, we don’t have appliances like AC. I don’t know how come the bill is so much. Normally my bills range from[protected], buts its Rs.1901 this time
Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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    S
    SanjayKSH
    Apr 18, 2021
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    Address: Bangalore

    There is a huge tree at 1st Cross, SMR Layout, near site number 24,
    Keregudaddahalli Bengaluru-90.
    The branches of the tree is touching live wires. Covered wires are damaged and touching to tree branches. During raining and heavy wind, spark noticed from the wires. It may incur loss to lives.

    It is not possible to trim the big branches of this tree since BESCOM wire is under these big branches !
    The growing branches have covered BESCOM wire for a length of 20 feet.

    Will the BESCOM authorities take action immediately to cut such trees ?
    +1 photos
    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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      R
      rj100189
      Apr 17, 2021
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      Address: F0831, Brigade Northridge, Sy No 108/2, Kogilu Main Road, Village Thirumenahalli, Venkatala II Division, Yelahanka

      Hi,
      My name in the electricity bill is miss-spelled as RAMAKRISHNA JANA.

      The correct name should be: RAMKRISHNA JANA

      Please help to correct the same.
      +1 photos
      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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        S
        shankar237
        Apr 16, 2021
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        Tree touching to live wire

        Address: 237 , 3RD MAIN, BRINDAWAN EXTN. AREKERE MICO LAYOUT , BANGALORE , 560076

        Dear Sir,
        Branches of the Tree from opposite side of the building is touching the live wire .

        Pls note that it is very close to the Balcony, where children move around.

        Please organise to Prune the branch .

        Thanks and Regards.
        Shankar Narayan
        [protected]...
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        K
        kambhalur1
        Apr 16, 2021
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        Dear Sir/Madam
        In front of Santosh Apartments in 2nd Main Road, Amara Jyothi Layout, Sanjay Nagar, Bangalore, the branches growing are touching High Tension wires quite often causing arcing.
        Further, the branches have come down touching even the pedestrians as well as the balcony railing of apartments. During wind/rain there is every chance of human beings getting fatal shocks.
        Request prune these branches ASAP.
        thanks,
        Wg Cdr KS Rao(retd)
        [protected].
        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
        View replies
        Dear Sir / Madam,

        Awaiting action/response from BESCOM as no action is taken so far.
        With monsoon setting in we see arcing between 11 KV lines & tree branches.
        Photos of tree branches too close to the 11 KV lines are uploaded.

        Request expedite.
        regards,
        Wg Cdr KS Rao(retd),
        [protected].

        Growth of Jamun Tree touching High Tension wires - Comment #3827015 - Image #0
        Growth of Jamun Tree touching High Tension wires - Comment #3827015 - Image #1
        Growth of Jamun Tree touching High Tension wires - Comment #3827015 - Image #2
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          S
          srinivasan v r 1958
          Apr 14, 2021
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          Address: BANGALORE

          RR NO. MS7EEH35926
          ACC ID: [protected]
          MR CODE 14011447
          Consume Name.: V R SRINIVASAN

          While Name is correct, address is partially mistake.
          ADDRESS IS TO CORRECTED AS FOLLOWS:

          DEEPICA'S RESIDENCY, BLOCK C109,
          NAGAVARAPALAYA MAIN ROAD,
          CV RAMANNAGAR
          BANGALORE 560093

          MOB NO [protected]
          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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            N
            Namratha Mohank
            from Bengaluru, Karnataka
            Apr 13, 2021
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            I paid my April Electricity bill for bill number [protected] via Google pay, transaction UPI ID is[protected] and google Transaction ID CICAgODY8MrFRQ.

            It still shows as bill due and the status hasn't updated although my account was debited for the amount.
            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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              D
              Devina Neogi
              Apr 11, 2021
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              Address: 39, Kariyappa Layout, RMV 2nd Stage, Behind CPRI Compound, Bangalore 560094

              The electricity bill for the month of March is extremely and unreasonably high. I am pretty sure there is a fault in the meter. On 10th April, 2021 the meter reading showed 17010 and on the 11th April, 2021 the meter reading showed 17015. It is not possible for a 1BHK to consume so much electricity in less than 24 hours. Also, we don’t have appliances like geyser and Ac. I don’t know how come the bill is so much.

              Kindly help. It’s urgent.
              +1 photos
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                D
                [email protected]
                Apr 9, 2021
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                Resolved

                Bringing my name back in my Bill

                Address: Kabini Residency, Suryacity, Chandhapura

                Dear BESCOM,

                Request to bring back my Name & address in my Electricity bill
                which was goofed up by your person in charge while assigning name to the other flat owner of my apartment.
                It's since almost an year with more than 15-20 reminders & follow ups with your person but still I am getting other flat owners Name in my bill.
                Pls. do the needful & ensure it will be corrected in the next billing.
                br...
                +1 photos
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                K
                KHB suryanagar
                Apr 5, 2021
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                Address: K H B Colony, Suryanagar Phase I,Suryanagar, Banalore-560099

                Hello Team,
                We are staying in KHB colony, Suryanagar everyday there is a half current or no proper power supply from 5-6yrs. Already our colony people have given petition to Bescom but till now no use. No one have come to see what's the issue. The connection to the transformer is not proper & all our electric appliance are getting repaired due to this half current & fluctuations. could you please take this matter seriously there are 1000's of people living in that colony so please look into this soon.
                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                  S
                  Srivali Misra
                  Apr 5, 2021
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                  I have made a payment of ₹2000 and the amount has been de tired from my HDFC account but the BESCOM site shows a failure. I have used the billdesk services
                  +1 photos
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                    S
                    safi naz
                    Mar 23, 2021
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                    Resolved

                    Address: 1st main ,Banda road ,kogilu layout, yelahanka, Bengaluru 560064

                    Good afternoon sir
                    My name is D.Saleem
                    I'm a resident of Banda road kogilu layout, yelahanka there is an electric pole which has bent on my house and there are too many wires connected to it and also there is overhead tank which is near to it and excess water flow causes water to fall on those wires on the pole
                    It's a risky scene
                    Please look into it at earliest
                    Thank you
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                    View replies
                    Dear Consumer,

                    In reference to your E-mail, kindly send mail to [protected]@bescom.co.in or [protected]@gmail.com to assist you further.

                    With Regards,
                    Helpline Bescom
                    (1912)
                    Reply
                    Dear Consumer,

                    In reference to your post, Kindly send a mail to [protected]@bescom.co.in or [protected]@gmail.com for further assistance.

                    Regards,
                    BESCOM Helpline,
                    1912
                    Reply
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                      L
                      Lyju Thomas
                      from Tumkur, Karnataka
                      Mar 22, 2021
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                      Resolved

                      Dear Sir,

                      Account number : [protected]
                      Bill No: [protected]
                      RR No: S11DEH48647
                      MR Code: 14001957

                      Dear Sir,

                      Today, BESCOM staff have come and removed the fuse in my electricity post, I did not know it the person has not informed me. The power was not there for the whole day. I raised a complaint and had to call the JE ([protected]) multiple time to get the power back. Finally the BESCOM fault rectification staff came at 9 PM and restored power by putting the fuse back.

                      When I asked them who did it, they gave me the number of Basavaraj ( [protected]-Meter reading guy).

                      I would like you to investigate the matter and compensate me for the LOSS. I could not access internet and could not work today because of this.

                      Please let me know the name of the individual who is responsible for this, as I need to raise a complaint against them in the consumer court.

                      Regards,
                      Lyju Thomas
                      [protected]
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                      View replies
                      Dear Consumer,

                      In reference to your email, Kindly send mail to [protected]@gmail.com for further assistance.

                      Regards,
                      BESCOM Helpline,
                      1912
                      Reply
                      Dear Consumer,

                      In reference to your post, kindly send a mail to [protected]@gmail.com for further assistance.

                      Regards,
                      BESCOM Helpline,
                      1912
                      Reply
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                        N
                        Navjyoth Dacha
                        Mar 22, 2021
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                        Hello,
                        My account ID is [protected]
                        The address mentioned in my electricity bill is:
                        B-213 Saisprings, Avalahalli, Yelahanka, Bangalore, KAR-560064

                        I want the address to be corrected as following:
                        No. 49/2B2, SaiSprings B-213, Doddaballapur Road, Avalahalli, Yelahanka, Bangalore, Karnataka - 560064.

                        For any questions you can reach me on my e-mail: [protected]@gmail.com
                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                        Dear Consumer,

                        In reference to your post, Kindly send a mail to [protected]@gmail.com for further assitance.

                        Regards,
                        BESCOM Helpline,
                        1912
                        Reply
                        Dear Consumer,

                        In reference to your post, kindly send a mail to [protected]@gmail.com for further assistance.

                        Regards,
                        BESCOM Helpline,
                        1912
                        Reply
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                          L
                          Lalith Achoth
                          Mar 17, 2021
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                          Shifting of existing Electricity Connection from Lavelle Road to Garden Apartments

                          Address: 'Lavanya', 25, Lavelle Road, Bangalore - 560001 (Opposite Harley Davidson Showroom)

                          Ref: AEH 32 in the Name of Dr. K.M. Anantan at 'Lavanya' 25, Lavelle Road, Bangalore - 560 001.

                          Smart City Work is undertaken on Lavelle Road since June 2020. We were informed by the engineers that a provision for under-ground connection is made adjacent to our Compound Wall on Lavelle Road which I have also seen. Now I am told that I should take an overhead connection from Garden Apartments. This cannot be a permanent arranged...
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                          Anazmd
                          Mar 16, 2021
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                          Resolved

                          Address: No. 203, CTR Royal Park, Jigani
                          Website: www.billdesk.com/pgidsk/ProcessPayment?

                          I have done my electricity payment for the account no. 3829034 on today through BESCOM bill desk with UPI and amount deducted from my account (Transaction ID.[protected]. But payment failure error snowing in bill desk. So that please do the needful to get the update on the same.
                          +1 photos
                          Mar 18, 2021
                          Complaint marked as Resolved 
                          Got immediate support and issue got resolved. Thanks to the team.
                          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                            A
                            Animesh Poddar
                            from Bengaluru, Karnataka
                            Mar 15, 2021
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                            Address: Prestige Tranquility

                            I am a resident of Prestige Tranquility apartment having 2400 flats in budigere cross (Avalahalli sub-division). The electricity disconnection and power fluctuation is so frequent that my 2 appliance are already damaged in 3 months. Please fix the power supply issue to the society as it has become impossible to work from home this way.
                            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                              R
                              Ranjini_Anand
                              Mar 14, 2021
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                              Hi,

                              I got my electricity bill for my newly constructed house and my name is mispelled as A V Rajini instead of A V Ranjini.

                              RR No. N9EH11648
                              Acc ID: [protected]

                              Attached the
                              +1 photos
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                                A
                                ARaghavendrabhat
                                Mar 12, 2021
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                                Respected BESCOM Officials,

                                There is minor correction required in my electricity bill. My name should be "A RAGHAVENDRA BHAT", but by mistake it has been mentioned as "A RAMACHANDRA BHAT".

                                Please do the needful to correct the error as soon as possible.

                                My electricity bill details are

                                RR No : S12EH4016
                                Mtr. Rdr. Code : 14002077

                                Regards,
                                A Raghavendra Bhat
                                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                  A
                                  aamena mulla
                                  Mar 11, 2021
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                                  Address: East of ngef layout dooravani nagar

                                  Midnights for 2 hrs power cut
                                  Day time 4 hours minimum power cut. What are you digging? Gold? For putting cables underground is this how much we should suffer day n night both? Don't you have schedules? Its 4am n no current since 2am this is how u bescom are torchering consumers.
                                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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