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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

bescom.org
1.3
Updated: Mar 20, 2025
Complaints 757
Resolved
185
Unresolved
572
So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 17

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S
Shraddha Singri Roy
from Bengaluru, Karnataka
Dec 29, 2020
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Website: Bescom

This is the most unprofessional behavior that have seen from BESCOM workers. Today is the 2nd consecutive day where there is no power since morning 7 am. In this situation, how much work is hampered.. can you please think on this? We have work from home option but there is no power at home. I have called BESCOM for more than 6 times since today morning and they don't have any updates. Is this how BESCOM works? You need citizen votes, you need Income tax from the citizen but you can't provide basic facility. This is shameful. How many days would it require to fix this issue?
Aug 8, 2021
Complaint marked as Resolved 
Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2020
Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response Dear Consumer,

In reference to your E-mail, kindly send mail to [protected]@gmail.com along with your contact number and postal (Complete) address to assist you further.

With Regards,
Helpline Bescom
(1912)
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    K
    K N Rajagopal
    from Delhi, Delhi
    Dec 22, 2020
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    Dear Sir, A/c. ID [protected], AEE (Ele.) S-15 Kathriguope, RR no S5EH562. By mustake payment made online twice for period[protected]. to[protected] on[protected]. Could you pl ease arrange to refund extra amiunt paid.
    Aug 7, 2021
    Complaint marked as Resolved 
    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
    View replies
    Dear Consumer,

    In reference to your post received as on "[protected]" regarding "Payment updated", BESCOM received your twice payment of Rs. 1, 197 dated[protected] successfully. Remaining amount will be adjusted in next bill cycle.

    With Regards,
    Helpline Bescom
    (1912)
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      V
      Vijayadev S Aloor
      from Delhi, Delhi
      Dec 20, 2020
      Resolved
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      Resolved

      Hi Sir,
      I live in #49, 11th Main Banashankari 2nd stage, Bangalore-560070 and the street lights in front of my house is not working and this is causing a lot of inconvenience to me as i come at night and the visibility is very poor because the street light is not working.So i humbly request you to get the street lights fixed so that it is more convenient for people who come during night.Please do the needful and oblige.
      Aug 7, 2021
      Complaint marked as Resolved 
      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
      View replies
      Dear Consumer,

      In reference to post, regarding “Street lights", street light issues pertain to BBMP please contact the BBMP customer care number[protected]/22221188 for further assistance.

      Regards,
      Helpline Bescom
      (1912)
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        H
        hueinfraas
        Dec 14, 2020
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        Address: 46, 1st floor, 4th Cross, Doddna Industrial Estate, Peenya , Bangalore560091

        Due amount paid on24/11/2020 and today is 14/12/2020
        services disconnected by giving threat that entire building connection will be disconnected, due to corona unable to pay, still i paid even without using a single UNIT
        BESCOM people are least bother after received payment whether service is reconnected or not ?
        I am a INTERNATIONAL HUMAN RIGHTS EXECUTIVE MEMBER and if i get this type of response from GOVT. agency that horrified about normal consumers condition and i pity on them, GOD knows when These BESCOM people get brain to give proper service
        Aug 8, 2021
        Complaint marked as Resolved 
        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
        View replies
        Dear Consumer,

        In reference to your post, kindly send the mail to [protected]@gmail.com to assist you further.

        With Regards,
        Helpline Bescom
        (1912)
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          N
          Nisha Xavier
          from Powai, Maharashtra
          Dec 14, 2020
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          Resolved

          I tried paying my bill using gpay (Googlepay), money got deducted from my account but payment failed
          +1 photos
          Aug 8, 2021
          Complaint marked as Resolved 
          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
          View replies
          Dear Consumer,

          In reference to your post, kindly send the mail to [protected]@gmail.com with your Account ID/RR No. to assist you further.

          With Regards,
          Helpline Bescom
          (1912)
          Reply
          Dear Consumer,

          In reference to your post, kindly provide your Account ID/RR No. to assist you further.

          With Regards,
          BESCOM Helpline
          (1912)
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            A
            akhilpittu
            Dec 11, 2020
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            Dear Sir/Madam,

            I have raised the following requests for Name Change online using Fast Track Services on 30-Nov-20. I have submitted all the documents online and have made all the necessary payments. I find all of my requests have been CLOSED.

            Please find attached all the documents again.

            Can you please check and let me know why the following requests have been CLOSED?
            Please suggest what would be the next steps?

            # RR# ACCOUNT ID Request ID Payment Receipt Id Payment Transaction Id Payment Date
            1 C4EH43350 [protected] [protected] 22651392 VHMP[protected] 30-Nov-20
            2 C4LG61094 [protected] [protected] 22651865 VHMP[protected] 30-Nov-20
            3 C4LG61095 [protected] [protected] 22652057 VHMP[protected] 30-Nov-20

            Thanks,
            Akhilesh
            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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              P
              Pandi Joseph
              from Powai, Maharashtra
              Dec 9, 2020
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              Address: New City Residential , 4th Cross , Hallehalli village , Hobli , Bidrahalli , Near Samuel public school , Bangalore 5600049.

              Respected Sir/Madam,

              This is regarding the street light request in my area, residence are finding difficult during the night. To avoid any incident, request to install the Street light as soon as possible.

              Address : New City Residential, 4th Cross, Hallehalli village, Hobli, Bidrahalli, Near Samuel public school, Bangalore 5600049.

              Regards
              Nelson
              Aug 8, 2021
              Complaint marked as Resolved 
              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
              View replies
              Dear Consumer,

              In reference to your post, kindly send the mail to [protected]@gmail.com to assist you further.

              With Regards,
              Helpline Bescom
              (1912)
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                M
                Manojyr
                Dec 8, 2020
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                Address: Tumkur

                Pending transaction, amount is debited to Bescom mitra .
                +1 photos
                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                  S
                  santycp
                  from Powai, Maharashtra
                  Dec 7, 2020
                  Resolved
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                  Resolved

                  Meter Reading too high

                  Address: D318, R3 APARTMENT, VAKIL WHISPERING WOODS, MADIVALA VILLAGA, MARSUR P.O ANEKAL TALUK, BANGALORE 562106

                  This is to request to check my Electricity consumption meter. The reading is exceptionally high compared my usage

                  CONNECTION ID: 3979146

                  RRNO: NLMS3374...
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                  K
                  keertikavk
                  from Powai, Maharashtra
                  Nov 27, 2020
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                  I need correction in my BESCOM Account.

                  RR Number - MSC8EH14214

                  Below is the correct address

                  FLAT NO 011, GROUND FLOOR, AVANI GARDENS
                  #12/1 JAKKUR MAIN ROAD, YELAHANKA
                  BANGALORE--560064
                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                    T
                    Tejas Koshatwar
                    from Perambalur, Tamil Nadu
                    Nov 25, 2020
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                    Resolved

                    Got previous bill added in the latest bill even after the previous bill is already paid.
                    I have attached the latest bill copy and previous bill paid receipt of google pay.
                    Please help to resovolve this.
                    +2 photos
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                    Nov 25, 2020
                    Updated by Tejas Koshatwar                     -
                    View replies
                    Dear Consumer,

                    Kindly send your contact details and payment details to [protected]@gmail.com for further assistance.

                    With Regards,
                    Helpline Bescom
                    (1912)
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                      A
                      arpitha. p
                      Nov 24, 2020
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                      Address: Konankunte

                      Do not have power at my house since 11 Am. raised a complaint and bescom is not addressing the issue.
                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                        V
                        Veena Kambari
                        Nov 22, 2020
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                        Address: #8A, 3rd Cross, 5th Main, NRI Layout, Varanasi Road,, T.C.Palya Main Road, Ramamurthy Nagar

                        To whom so ever it may concern

                        From yesterday I being harassed by Bescom electrician number :[protected] /[protected] and Raju Bescom AE -[protected] and Kishore Bescom section officer AE - [protected]. More than 24hrs dont have power at home. called Bescom helpline 1912 every one hour to check the status and requesting to send someone. No cared to attended. After 15hrs bescom person came and did not do anything. He spoke with ladies esp with me disrespectfully using filthy language. I have been totally harassed by Bescom people from yesterday 21-Nov-2020. I would like to escalate to higher officials, no one care to talk and take the complaint.
                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                          D
                          Deblina
                          from Bengaluru, Karnataka
                          Nov 21, 2020
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                          Address: Nishant43/6,Promenade road,1st crossBangalore-560005

                          My house is on 1st cross Promenade road, Bangalore-560005 (Frazer Town Area).
                          The 30 feet lane for the last two months is without street light.Please take note of this and make sure it is rectify quickly.
                          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                            S
                            Shams Stallone
                            Nov 21, 2020
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                            Address: 14 main 9th cross Hosa Road Parappana Agrahar, Bangalore

                            There is constant low power voltage at my place, We run a borewell for water and it's getting difficult to draw water, on the other hand the appliances in the house too dont have enough power, and are getting bad. Request the relevant authorities to ease look in to this.
                            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                              M
                              Mkanna123
                              Nov 18, 2020
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                              The street light in front of our house is functioning irregularly from the past 2 months. The light is constantly blinking. It is scary to come out on the roads during night times.

                              Address: Street light in front of #536, 10th E main, 6th block, Rajajinagar, Bangalore-560010

                              Please repair the light as early as possible.
                              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                S
                                suchi123
                                Nov 16, 2020
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                                By mistake, I paid electricity bill twice for Acct id: [protected] of amount Rs. 654 each time. So, request you to refund Rs. 654.
                                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                  T
                                  Tabassam M Rafiq
                                  Nov 12, 2020
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                                  Account ID: [protected]

                                  Couple of month back your electrician changed the wire in my meter and since then I have noticed that I am facing fire spark issue on regular basis. my mother is a senior citizen around 75 years and stays alone and she is facing this issue every now and then. I request you to please attend her complaint and fix the issue permanently.
                                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                    P
                                    pksmsrit
                                    Nov 8, 2020
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                                    Resolved

                                    Hi,

                                    The meter reading employee from BESCOM has taking meter reading wrong two months September 2020 and October 2020.

                                    Meter reading for September : 11480 but reading taken as 11521
                                    Meter reading for October : 11595 but reading taken as 11549.

                                    Consumer ID : [protected]
                                    Division : C1

                                    Attached the snapshot of current meter reading is11595 whereas the reading mentioned in bill is 11549.

                                    I have already raised a complaint and still they havent taken any action.

                                    Please take appropriate action on this.
                                    +2 photos
                                    Nov 9, 2020
                                    Complaint marked as Resolved 
                                    Went to the BESCOM office nearby and the reading was made corrected.
                                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                                      J
                                      jeevini.j
                                      Nov 6, 2020
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                                      Address: no46, BELAKU, 2nd cross, havanur layout, hesarghtta main road, 560073, bangalore

                                      Hi Sir,

                                      We are having trouble since the electric pole is in front of the house which is touching the house entering gate.
                                      We are seeing a high risk due to the electric pole touching the gate and the streetlight attached to it which can be easily touched from the house premises, since we have a kid in house we need to avoid certain circumstances and also we see the pole being short circuited during heavy rain and thunderstorm. So it may be a life threatening risk for us. Kindly help to move the electric pole that is creating a big problem for us.
                                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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