Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

Customer id [protected]
Rr no 8eeh4161
Area - e8 subdivision banaswadi.

Dear sir,
Inspired of my complaint dated 06/07/2020 send by registered post to see, e8 subdivision, banaswadi, send by registered post, your meter reader made the same mistake by adding extra 37 units by which exceed the next stage and higher amount.
Kindly advice your meter reader, not to commit the same mistake to avoid unnecessary complaints.
Please re transmit the bill duly corrected.
Yours faithfully
Rajesh.

My bill reading is 20321, but actual reading is 20284.

For the last two months, average power disconnection in a day is 5 times and some times it will be 8-10 times. Frequency of power disconnection is within 10 minutes 3-4 times. This kind of disruption is neither productive nor effective.

Dear sir,

Customer id: 2032379
Rr no: ngms322
Branch office: bescom veerasandra

This meter reading has been wrongly entered by the person. The meter is showing 12250.6 but wrongly/incorrectly entered as 12882.
Hence, the bill is incorrect, since june 2020.

The incorrect reading took place in june 2020 month. We have informed the bescom person in this regard, and was told that...

Dear sir,
Representing the residents of maple meadows in nadagowdagollahalli, kothanur post.
An electical contractor yellappa, fixed the electricity poles by himself after the layout was made and forced the people to pay 5 lakhs by coercion and additional amount payable to the bescom.

After a lot problems, the electricity has been connected by claiming this as an unauthorised layout. But he is now demanding more money to submit the temporary connection and issue rr number.

We visited the doddagubbi bescom office and informed them about the situation. They are not cooperating and supporting the contractor.

It has been informed that the office has to accept our temporary meters and issue rr number, irrespective of whether the original file is there or not.

When we visited the doddagubbi bescom office, the junior engineer threatened us saying that we should not come to the office without the file. He spoke rashly to us and said he will take action against us. I wondered how could a government official speak to customers like this? Instead of helping us, he is supporting such contractors who are looters and unethical people.

I hope this email reaches the right department and they look into this issue and also take action against the respective officials.

Dear sir/madam,

I have received bill for three months from 03.07.2020 till 03.09.2020 for an amount of rs.1849/-. Even though i have paid bill amount for earlier dues for which the electricity bills has been received earlier. The details are as under:
Rr. No - ms8eh49278
Acc id-[protected]
M. R. Code[protected]
Bill no.[protected]

I have not in teh home for more than 17 days during august, how can it come thrice the amount of normal bill which usually comes.

Please look into the matter and resolve the issue

Would like to draw your attention towards in my society commanders renaissance has not supplying well electricity during last 6 months. So our society people are facing many problems. So, i request you kindly take action about this situation and solve my problem. I hope you will not disappointed me.

All employee who are working from home get disturbed every 15 minutes of power flactuation in our society

My electricity consumption per month ranges from rs 800 to 1000 and summer bills vary from 1200 to 1700. However, the amount i have been charged for the may is rs 4524 which is exceptionally high.
I went to bescom and enquired about the same and also have made a complaint on the website (Ce 10582159 date 4th june 2020). Office team members asked me to check for building meter and household appliances for any dispute which later i did...

Our payment to bescom monthly bill was made through Google Pay using billdesk internet banking option, and successfully paid from our SBI account.

But we received a "failure" from billdesk as shown in attached picture, but our current a/c has been debited.

Kindly look into this as bescom a/c still shows bill amount pending.

Dear Sir/Madam,

We have received the Revised Service Tax notice for an amount of Rs.42530.00 on[protected] for the RR.nos. MS7EEHK9359 to MS7EEHK9431, for this we made the payment on[protected] without verifying the RR number mentioned in the notice.

Upon verifying the RR numbers, we came to know that none of the RR numbers mentioned in the notice belongs to us.

So I kindly request you to transfer the amount to the RR no.MS7EEHK8068, ID no.[protected], Address: P.S.Nandakumar BIN Subramanya shetty, M/s Renaissance Holdings & Developers Pvt. ltd.

All the supporting documents are atached for your referece.

Thanks & Regards

Srikant.T
[protected]

Bescom E7 RR NO MS7EEHK29576 Bill not coming regularly.

Please refer my BESCOM account id 3918275 and RR No AEH 21412 under which the name of owner is K KUMAr but the bill is receiving as MUMAR. The flat NO is AWHO sandeep vihar H26 block Flat No 0502. As I am the sole owner requesting to amend in your records as K KUMAR instead of K MUMAR

I created fast track name change request on aug 2 2020 from bescom online portal and the request number is [protected]. I had visited twice bescom office and officer was not there and said to come next day. I saw the request was closed but there was no communication and also any update on what change was made or what action i have to take or anything missing from my end. There was no updates and helpline team is not at all useful as they have just forwarded my request to other ids like [protected]@bescom.co.in and [protected]@kescom.org where no one from that has responded. Nearly 3 to 4 emails sent but still no response.

Even after visting bescom for asking why it is closed they say useless reasons and they say you should approach us via contractor and even after paying idemntity charges they tell you bring by your own and some contractor service agreement and all.

There is no meaning of having fast track when the process is not working. I have paid the amount of 618/- so i would request for refund.

Please improve the process of communication the requestor for smooth operation.in this era of technology and internet we still don't have good online process then its really sad.

I have already paid for this month electric bill on bescom app and the amount is also deducted but when i see the payment history it shows pending.

Street light opposite to
S v heights vyalikaval hbcs layout, nagavara, bengaluru, karnataka 560045, india
Is not glowing.

At first i paid rs.873 on1st july, 2020 for jun 2- jul 1, 2020 bill but that transaction was failed and money not refunded. Again i paid rs. 1577 for both june & july bill on 7th july, 2020. Today i got to know that mine 1st transaction amount already credited to the bescom. So i paid june's electricity bill twice. Now how i want my refund money back. Please check this problem and let me know. Thank you

I live in 178 4th main 2nd cross viveknagar further extension viveknagar post bangalore 560047, the street light in our road is broken and we are not able to complain in the main website of bescom. We kindly ask you to fix the street light because there is a park in front of the light and people will misuse it foe other purpose

I have paid the may 2020 bill amount 2677inr on may 25 2020 and the bank/transaction reference number for the same is bdoicg102477[bbps id - "bd01e1743885"]. So this amount is deposited to bescom towards may month bill on may 25 2020. But in the june 2020 bill, this amount is showing as arrears. After so many follow up bescom accepted that they have received the amount when npci team done investigation. Upon follow up officer with name "savitha priyadarshini g officer, bbps section," confirms that she has done the refund of that transaction but i have not received any refund amount on my credit card. Upon asking refund transaction details, she is unable to produce the details. So by looking this, i came to conclusion that bescom has done some fraud with this transaction otherwise my online bill payment would credited to my electricity account or amount should have refunded back to my credit card account. But nothing as happened. Bescom agm opc silent on this issue and not taking any action against this gross misconduct. This is mental harassment to me as i have to spend so much time to follow-up on this. So i am raising this complaint in order to take action against bescom.

I had made a payment of rs.1, 314.00 on 9 june 2020 after the online payment due displayed this amount. However, on 10 july 2020, i have received another bill for rs.2027.00 with arrears showing rs.1139.00. I contacted bescom and they reviewed their system and confirmed that i my payment reflects on their system but i need to discuss this issue further with the local subdivision office. I am not sure where this is office is and not comfortable going to the office during this time. All numbers provided online are not working. The bescom online website has been coming up as page not found.

This is for acct id - [protected]

Our account id: [protected]

My name has been updated as ruby jeyaram instead ruby jeyarani.

Please get this corrected.

Pls note that as against my Bescom consumer id 410864 vide bill amounting Rs 1209 I have made payment in cash on 18th June 2020 and thru Paytm on 24th June 2020.

Request you to arrange for refund of the excess amount