Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

Hi team,

I have already paid for last month bill as before due date (16/11/2019) which is 349 rupees.in this month bill i am seeing the same amount is showing as arrears and my total bill is 553 rupees.

(Bill amt-203.61 and arrears-349) and i need to pay before (16/12/2019).

I am not understanding if am paying the bill regularly before due date why the arrears are being added to my current month bill. I am not sure how many times these arrears were repeated in my earlier bills. Please help me with correcting the bill amount.

We have installed and commissioned a solar roof top power generation system at our residence in
R r nagar, b, lore.in spite of it being commissioned and synchronised to the grid by bescom officials on 06. Sept. 2019. We have not received the net meter billing yet.

This is not any encouragement to others to install the solar power unit even when there is so much talk about advantages of solar energy and reduction of environmental impact.

Please do persuade bescom to speed up the process and hassle free billing.

Greetings to bescom

I have been residing at the following residential address from dec 2018 till nov 2019

Property owner mr. Was charging me the electricity bill of rs.300 everymonth without even submitting the actual power bill. I have noticed that it was a illegal power supply to the house which i was rented in during the above specified time. Is there a way to take a action on the property owner with this reason.

Regards,
Kalai selvi r

I have paid the power supply bill due for 16th november, 2019 month as per the following details.
1. Reference no: [[protected]], transaction id:[txhc76381519], transaction date - 7th november, 2019, amount paid rs. 313
2. Reference no: [[protected]], transaction id:[txhc76381519], transaction date - 7th november, 2019, amount paid rs. 313

Please refund the second payment (First payment bring done by owner of the house).

Place of residence has changed. The biller was not deleted from smartpay option and bill amount was deducted due to smartpay activation in hdfc online banking. However, now the residence has changed and i am already paying electricity bill for different residence.

Account number - [protected]
Customer id[protected]

Phn no [[protected]]

I paid my electricity bill 2 times. Please refund the amount. Below are details
Of the 2 transactions

Account no : [protected]

Date of payment : 09/11/2019

Bill date : 01/11/2019

Paytm cash transaction no[protected] : 946

Paytm cash transaction no[protected] : 946

I did not find any other place where i could sent my request. I would like to know if the amount will be adjusted in next bill and if so, then i am fine.

Yesterday evening 6pm the power was gone.. Today now the time is 4pm.. No water.. Nothing.. We called many times no response.. One of my flatmate went to current ofz they told him that they wil come around 1pm.. Till now no one came.. This is rediculous..in our andhra apart from regular powercuts if power goes means they will come and resolve in 1hr..

We have unusual and very frequent power cuts in our locality. Locality is shridi sai rathan layout/ mcechs layout hedgenagar/ dr shivram karanth nagar -560077. From past 2-3 months we are facing this frequent and long hours of power cuts, sometimes entire day we have no power at all, and we requested on several occasions to customer care to escalate as this is now everyday problem. We need higher authority to really address this issue as soon as possible. Everytime we call customer care gives us some lame excuses but nothing is done to resolve these issues.

Sir / madam
Iam complaint in nelamangala tulluk, mallarabanavadi village.
Sondekoppa line agriculture land used transformer is not working last 1 week. This transformer used 10 borewells. All borewell is not working till today. Please action this complaint. I am complaint engineer mr. Dasappa and line man basavaraju he has no responding till today please action this member.

From
Arunkumar mn
Bangalore rural, nelamamgala talluk, mallarabanavadi village.

Fed up with bescom service, I don't know whether they are playing with peoples or what. Ramamurthy Nagar the place name where I stay if rain comes within a second they will cut off the electricity for almost a day. Almost every time I face this problem and I think it shouldn't be in place like bangalore. These people's never forget to get the amount then why we should suffer for them.

I suddenly received a very high bescom bill of 15, 000 rupees last month especially when i was the only person at home most of the days. On informing at least 2 weeks ago the bescom guys take their time and say it is some issue of mine, later saying it is a meter issue etc. They now say the bill is coming as high as 70, 000 rupees and cranking on per their records. Normal bill will be around 6, 000 rupees. The bescom guys say the meter is wrong but seem to suggest i need to pay the 15, 000 bill and dispute other etc. But taking time to fix issue. Please advice.

Money has been deducted from my account but payment status is still in pending state in bescom.. This is my account statement 27 sep '19
Bil/onl/[protected]/bangalore /bescom_r of amount 1561 inr.. Kindly do the needful.. Below are the details of my bescom account.. Thanks..
Account id:- [protected]
Transaction id:- yl65435385
Bill no:[protected]

Dear officials,

I live in very small 1bhk apartment with 3 cfl bulbs and 2 fans. For month of may and june i have got bill of amount rs.450 and rs 488. But recently for past 2 months i have getting bills of rs. 988 and rs.1040 for the months of july and august.
It is not possible for above stated electric equipments to consume such watts of electric.
I think this might have been caused due to faulty meter boards or cross connection.
Please help me with this issue.

There are regular voltage fluctuations in four houses on dr. Raj road,
Chikkabommasandra, yelahanka new town from the past 15 days. Numerous
Complaints lodged on the helpline 192 and all complaints are closed
Without attending the complaint. Who is responsible to do this???
When i asked the helpline yesterday 11/09/2019 at 6.15pm that why our
Complaints are closed without attending he is simply arguing on the
Subject and rude in answering. Why do you have helplines to make our
Lives miserable.

All electrical equipments are damaged / not working due to the above.
Yesterday there was a spark in the electric pole opposite to house
No. 5 & 6 on raj road chikkabommasandra, yelahanka new town and no
Power since yesterday morning. There were several children playing
Near that area. Is bescom responsible for the lives. Shocked to see
The way bescom and thier helplines work. Such a shame on bescom.
Do attend the complaint immediately.

The bescom helpline is not at all useful as there is no monitoring
Of complaints???

Hello all,

Name of my spelling in the electricity bill is divyanhsu raghav which is incorrect. It should be divyanshu raghav. The document provided at the time of bill transfer from builder to myself has the correct spelling.
I would request you to please look into it and correct the same. Connection is for flat 1405 dasta concerto yamare, sarjapura road.

In j. P. Nagar i phase, near j. P nagar health center, bengaluru-560078 is one park maintained by bbmp. The whole park will be in darkness during night times. However, by 4-30 a. M the lights glow and until 9.00 a. M there will be glowing lights. How ridiculous it is.
People who go for walk in the evening and up to 8 p. M have to walk in complete darkness. What a critical situation for them!!! Those who walk in 8 a. M will have full glowing lights. Do they need it at that time???
Pl look into the matter and it would be better if solar lights are fixed in the park and save electricity and provide lights to walking people at night.

Please provide street lights as our half of the road is dark without lights. Road is full of kids and children. Safety concerns. Please do the needful. Address. We are facing this from more than 4 years. Road is too small also
2nd cross. Exactly two roads behind sallapuradamma temple. D group layout. Also known as timmappanapalya.
Thanks
Prashanth.
[protected]

Mutthappa block, ganganagar has been having continuous power issue. Even after mutiple complains no results. Power outages happen every single day. And some days power is not there for 5-6 hours a day. Its hampering normal life. Illegal power usage and mall practice are done by bescom. No one to look into it and rectify it. It its not addressed at high priority. Complain will be made to ministry level with written complain from the local people

Hi

I have no electricity in my house since over 8 hrs now, bescom line man by the name of narayan swamy in whitefield eo4 subdivision, just took the fuse away without even letting me know and cross checking if i have any dues. I have no dues whatsoever and paid my bills on time. Stil i am made to run between one bescom office to another. Very pathetic and no one to help. The line man responsible is not even reachable now.

Shahir

Dear sir/mam,
Ref our customer id [protected]

Got an excess bill of rs 3291 for last month

The bill appears to be inflated as i know for certain that our consumption of electricity is not so high as to warrant such a high bill. Our all previous bills were in between rs 700 to 800

I request you to please look in this matter seriously and send your person to check whether somebody is doing theft of electricity from our meter or the meter is faulty. Please inform us the reason why i got so much excess bill and when are you going to send your person to check our meter.

The same complaint has been raised but no action taken till now:
Docket number: de10937038

I appreciate if this matter excess billing is resolved at the earliest.

Waiting for your immediate action.

Thanking you,

Your faithfully,
Rajeshwari

I created fast track name change request on june 27 2019 from bescom online portal and the request number is [protected]. Even after calling helpline there is no update on resolution of the request till july-09 and still waiting. The request was closed but there was no communication and also any update on what change was made or what action i have to take or anything missing from my end. There was no updates and helpine team is not at all useful as they have just forwarded my request to other ids like m. Suresh - aeec4. [protected]@gmail.com, [protected]@bescom.co.in and aaoc4. [protected]@gmail.com where no one from that has responded. Nearly 3 to 4 emails sent but still no response.

There is no meaning of having fast track when the process is not working. I have paid the amount of 618/- so i would request for refund.

Please improve the process of communication the requestor for smooth operation.in this era of technology and internet we still don't have good online process then its really sad.