Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

Everyware will have power cut that's natural but in mahadevapura maheswaramma nagar there won't be any timings. Power won't be there for hours and even night time. Continuous power cut in a day they will give for 10 mins power cut will be 50mins it will be happen multiple times in a day. Its ridiculous thing. Its really shame on electricity department....

Since nov 18, 2017 we are not able to run our borewell motor as the voltage is only 350v and due to this a couple of houses are also facing the issue. When complained about this, they told they will look into it resolve asap. But the responsible person sampangi is least bothered and is not even responding to our calls. Is there any one to whom this issue can be escalated as the problem seems to very serious....

Hello sir,

My name was updated as nagaravikiran mariserla. There is a small correction required as below "naga ravikiran mariserla".
Also my apartment name was mentioned as 'pavani isnta apts'.

Can you please update my name and address as below
Naga ravikiran mariserla
B-103, pavani ishta apts, green garden layout, munnekolala, bangalore-560037

Regards, naga ravikiran m...

I sir/madam i paid the bescom bill amount online through debit card. I made the payment for three bills, but the problem is that i made the payment for same bill twice. The amount has been detected twice from my account.

Payments made for three bills
Account id:[protected]
Account id:[protected]
Account id:[protected]

Payment made twice for same account id
Account id:[protected]
Plz...

I paid bescom bill twice. My account id is [protected]. Name : t. Mohan kumar. I paid once on november 06, 2017 amounting ₹206 including gst. Then again on november 08 through hdfc smartpay amounting ₹204. Please advise and keep me informed when it is refunded. Refunding any amount either 204 or 206 is fine. Thanks in advance.
My email id is [protected]@gmail.com and mobile number [protected]....

Hello bescom management,

I need to bring your kind notice regarding how helpline 1912 customer care associates receive customer and register customer complaint

Today i have called helpline number 1912 4times
1) 4:19 am
2) 4:21 am
3) 4:22 am and
4) 4:23 am,

3 times call disconnected without taking my complaint and they will receive call and they will keep on hold,...

Hello,
Electric meter No : [protected]
i have got the bill for the year 2012, June, July & August an amount of Rs. 2, 315/- how can any company bill the consumer after 5 years. when do not make the payment for 1 month BESCOM sends there agents and disconnect the service with out any notification. how is possible for BSCOM to wait for 5 years and bill consumer for the arrears of past 5 years ago, This is such and disgrace. as...

Hi this is levin, residing in #2877, shanthi priya layout, dc halli road, behind begur high school, begur. There’s a lot of power cuts in my area and i can’t even sleep in nights. Right now there’s no electricity and my laptop also goes off. Every time it rains there’s a powercut and it never comes back until morning. I came to bangalore with higher expectations but this is just too worse.

Please check this problem...

I have paid the bill of augast month 683 rs to bescom on 12sep2017 for account id [protected] name of shivraj, munekolala, bangalore-560037.
First i have paid manually 683 rs on 12sep2017 and then again it was inadvertantly paid683 rs through my credit card smart pay facility on 14sep2017. So it was paid repeatadly.
Kindly refund my second paid amount....

Hi team,

We are getting electricity bill is high from last 3 months. Not sure, is it connected with another connection or some one uses our connection. Please let me know resolution, who is the contact person. I want to know the reason for more current bill what is the current office or any where i need to compliant. I went to bommmasandhra office, as they told we dont deal with this.

Thanks,
Ramu v...

I received a bill of 363 units extra than the actual reading,
Actually Previous reading 8526 and the present suppose to be 8768 = 242Units (Actual Usage) Instead Meter reader made a mistake of Previous 8526 and present 9131 = 605 Units(wrong and 363 Units Extra). Request you to visit the spot to check the mistake and issue a corrected bill to make the payment before due date....

Hi,

We are from Kattigenahalli, Yelahanka, Bangalore. Usually we are facing power shortage issue. Daily there will be one issue in the lane. Other than this lane all lane have continuous power supply. At times power won't be there for whole day. This is a regular concern and we need proper assistance on this.

Morning and Evening time voltage will be less each and every day.

Thanks...

We have received a bill of rs2737 for the bill period of[protected]-2017.
Upon inspection, found out an entry in the bill manual audit short claim 1458.00.

We are very poor people please dont make us pay so much in the name of electricity.
We have always paid bill on time. Despite that this extra charge is unforeseen and unethical. Please revert this change bescom....

Hi team,
Its almost been two months and no action is taken to repair the faulty light. All they have to do is change the tube light. Irritated with making n number of calls and there is responsible. They keep transferring the blame from one point of contact to another. Request to take immediate action and get fixed.
Location details:
1st main a cross kanakangar rt nagar post bangalore 560032

Contact number...

Hello Bescom Management,

There are frequent power cuts in my area of K Mallasandra, HOSKOTE BANGALORE every day and 13th Aug 2017 Whole night there is no power and
no one takes action and even responds to the customer care numbers Very poor service and very bad response

1) Many times they will cut the phones not responding to customer query
2) Customer care associate when they receive calls also...

I have paid the power supply bill due for the july month as per the following details.
1. Account id: [protected], transaction id: nx[protected], amount paid rs. 733 on 8 july 2017
2. Account id: [protected], transaction id: txhc4338, amount paid rs. 733 on 13 july 2017

Please refund the second payment on account id: [protected], transaction id: txhc4338, amount paid rs. 733 to my respective cc a/c hdfc bank...

Hello,

I am calling bescom help line daily 3 to 4 times to track why power cut and when i will be getting power again.

I complained to representative, managers and leads and given more than 100 complaints, till now there is no result about it.

My account no is [protected], D balaji is my owners name. Facing lot of power cuts problems. Daily 5-6 hours power cut is there.

help line...

Its with frustration that i have to hunt for a complaint site to post this message.
I have an aged grandma at home with critical health conditions.
-no electricity from 11am in the morning
-raised a complaint at 10:00pm
-reminded the (1912) team at 10:30pm
-even called up the engineer they said line issues getting it repaired.
-again called up at 12:30am no update
-at 2:30 my last resort...

The power was disconnected without notice and after the payment of the asd specified by the bescom it has been almost 12 hours since we dont have the power in out house. We have called multiple times but nobody has come to fix the power cut.
Please find the details:
Account id:[protected]
Name: onkar nath dixit
Cash amount paid:2170 rs.
Cash receipt number:[protected]...

Respected bescom officials,

There is a minor correction required to be made in my electricity bill. My name should be "sreeja sasindren", but by mistake it has been mentioned as "nt sreeja".

Current name: n. T. Sreeja
Correct name: sreeja sasindren

Address: #128, 3rd a cross, shirdi sai nagar, munnekolal

Sub. Dvn.: 140016
Rr numbers: 7skeh63459, 7skeh63460, 7skeh63461,...