Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

I paid BESCOM Bill through HDFC BANK/PAYTM and since the first transaction failed I paid it again. Hence it has been paid twice.
Bank has informed that the first transaction was actually successful hence request BESCOM to refund the amount
Here are details.

1) Transaction 1- From HDFC Bank

17 Dec 2016 [protected]-PAYTM Bank Ref[protected] 17 Dec 2016 682.00

2) Transaction 2 from HDFC Bank

17 Dec 2016 [protected]-PAYTM [protected] 17 Dec 2016 682.00

Hi
I'd made online payment of rs 323 towards bescom through freecharge service on 15 dec 2016. The transaction was successful but fund transfer was delayed till date. A message showing your transaction to bescom will be delayed, regret inconvenience. Eve after 7days the payment is not made. And it is ridiculous that there is response from your side. Last day for bill payment is 22 dec 2016. I need immediate transfer of funds to bescom. Transaction details: order id:fcew[protected]. Bescom id: [protected]

Dear sir,

My previous months bill worth rs 880 were pending. I made online payment of rs 889 through bangalore one website. Payment receipt is attached with this email.

My this month bill came. I need to pay rs 202. But when i tried to make payment by account number [protected], still rs 880 is reflecting in place of rs202.

Please update the data asap so that i can make payment.

Account number [protected],

Meter no-s11eh8092

Consumer name - b lajeetha

Adress - a-1, house no-1502, 26a cross, 25 main sector-2 hsr layout, bangalore

Regards
Rohan bhandari
[protected]

Hi bescom,
Today (14th dec 2016) i tried paying my electricity bill through bescom website online. Money is deducted from my bank account in icici, but the transaction has failed.

Kindly look into the matter at the earliest and resolve it.

Please find the details below:

Rr no ms3eh20160
Name pradeep kumar
Amount rs 215/-
Transaction remark: iin/i - debit/bangalore [protected]

Thank you,
Best regards,
Pradeep kumar
91 [protected]
[protected]@gmail.com

Hi Bescom,

I have paid electricity bill of amount 1004.00 twice.

Please refund the 2nd transaction to my HDFC Bank account.

bil amount: 1004.00

paid : via hdfc bank billpayment 1004.00
paid: via freecharge account 1004.00

Please cancel any one transaction since I paid the bill twice and refund back to the corresponding bank account.

Its still the same.They close the comlaints without restoring electricity.Though complaint was logged for morning and weekend disconnections, now they started disconnecting in the midnight

Dear Consumer, Thank you for contacting BESCOM. Your Docket number is: A0S8BCRR94. Docket will be resolved within:[protected]:34:38. For details please visit www.bescom.org. To send details on theft/safety issues, use Whatsapp No. [protected]

Dear sir,
Bescom keeps disconnecting electricity everyday from morning 6am till 1pm.everyday I call and log complaint. They restore the electricity for 5mins and close the complaint and then again disconnect it for 2 to 3hours.Why are they treating rural area people as animals to save electricity. Why are they not disconnecting city areas every area for 30 to 40mins ?? Today the current has gone for 5hours. They automatically closed my complaint .please do the needful or let me know if there is anyway it can be highlighted to higher level .

Thanks,
Chinmayee
GS Palaya,
Electronic city phase2

I am living in b.Narayanapura area next to mahadevapura flyover since last 6 months. I am facing the unnecessary power cuts for hours ever since I shifted here. This is a daily drama. The power will be cut for 2 to 5 minimum and on calling their helpline number either they won't pick up or they'll give some nonsense excuse as to why power is not there. On top of it, even though power is not there at least 40% of the month my bill is coming very high. I am seriously fed up with these people and their PATHETIC service. I have been patient for a long time now. Daily I have to place at least 5 to 6 calls then only they take any action. For example - Take today only, on 22th Oct, 2016 the power has been out since 10AM in the morning and it's 2:30 PM now and still no power and their helpline is not working and other numbers they are not picking up. I mean what is the use of giving a 24X7 number if it is not working...idiots. Seriously PATHETIC Service. No respect for other people time and how their services are affecting us on a daily basis..heartless people.

I am staying at a rented house at following address. BESCOM person come and disconnected electricity Connection with out any notice. All money reflecting in bill are paid by online and no outstanding amount is pending even as per every moth bill. Still connection disconnected saying Rs110/- pending. That amount is mentioned on Pen on printed bill and also not reflecting in online payment.
Last date for Paying bill is 25Th of every month no outstanding payment.
What ever the amount mentioned in Pen are legally correct or not sure. That amount will not reflect in invoice. And forcing us go BESCOM office and making us pay money.

Connection Number YEH40979
Address:-
Manjunatha H B
468, 9th Main, 3Rd Block, HMT Layout,
VidyaranyaPura, Bangalore -97

Contact Number:- [protected]

Dear Sir, I am Smitha Nair Flat No B 311 Nishant Prime Himadihalli, White field Bangalore.since last March 2015 minimum ELECTRICITY BILL charge was 133/=and153/=per month respectively.Last month it shows 363/= and I deposited online in time till last month.This month it shows Rs 716/=instead of Rs 153/=as I am not living/locked my flats since took possession.may I know the reason.The builder provided my meter No.is 42397484 in 4th panel RR NO MSEEH109708 and I D No provided by Biulder is[protected].I always made the payment in advance to avoid the disconnection.

Kindly let me know why this increase taking place( not using a single unit since took possession in December 2014)

Thanking you,
With Regards,
Smitha Nair NRE

Hi team,

I made bill payment twice of rs 730/- for account id [protected].

Freecharge : order id: fcea[protected]

Hdfc credit card smart pay : transaction id: txhc31986055

I am staying in rent house the connection is on the name of landlord a p prasanna

Need refund for the hdfc payment

Addrress : #99, 202, 5th cross, opp roman tailor's, 24th main, hsr layout sec-1 bangalore-560102

Regards
Dhanesh mishra
[protected]

Hi,
I paid bill twice for september 2016 bill of 292 due to no acknowledgement of first payment and now i could see -292 in the account. Is it going to adjust in the october 2016 month? Please clarify.

Paid on 08/09/2016, ref#74164526253000313754330 towards bangalore electricity bangalore in rs 295.36

Paid on 12/09/2016, ref#74332746257625619711944 towards bescom billdesk mumbai in rs 295.35

There is a 24X7 service by bescom to resolve electricity issues. I waited in the office for an hour but could not find the incharged person nor could i reach them over phone. But next day after paying the due amount, i asked them to reconnect my electricity connection. The person incharge denied to do so saying it was a government holiday, asked me to come by 4 PM. I insisted that 24X7 is the service assured by bescom and the reply was rude. But again there was noone available in the office at 4 PM. Later after lodging a complaint via 1912, i got a call after 1 hr asking me to come to the office with the bills. When i reached the office as usual noone was available. After calling the same ph no, the person asked me to come back home. Then the reconnection was done after i visited the office 3 times in one day. The service assures that consumer need not go to the bescom office, the rude behaviour of the staff made my day horribly frustrating just making some random statements.

I found their number as authorised sony service centre from just dial and when i called them they confirmed that they were authorised sony service centre. Their numbers are[protected]/65113388/[protected]/[protected]. They charged me 13 k (Thirteen thousand) for spare parts repair and rs.375 as visiting charges on 19th july 2016. Repaired my sony tv however within 2 days my tv is spoilt and not working at all. I am following with them from last one week but they are not attending to my complaint. There are stupid people who attend the calls (Arti, brijesh etc etc) ask strange questions like which engineer had come to your home and attended my tv, then next day they ask me the complaint no which they had never provided after so many arguments. Their answers were they don’t have time to check their records by date/customer name/phone no. The company name written on the bill is "customer support center" address is bungalow no 95b, kamgar nagar, tilak nagar station road, kurla - east mumbai24, the owner is rajiv goshwami as it was mentioned in one of the site and confirm from arti, the staff on phone. My biggest complaint is that they misrepresented themselves as authorised service centre for sony. If i would know that they are not authorised then could have saved my tv by not contacting them. Pathetic people and horrible service…its responsibility of just dial and other details provider to check the authenticity of details provided. Pls do not give your any electronic items for repair to such fraud companies who loots public money and never turned up.

Paid 66 % amount for the allotment of a plot which was even allotted on paper receipts but in actual there was no such project approved. I am waiting since 2013 for final possession and registration but came to know that it is all fraud since there is no such project approved and land acquired. The plot was allotted from company M/S Paras Homes but company name and address was changed without any intimation. I have written so many letters and even mails but there is absolutely no response. So it is a clear fraud.

My average bill is around rs.200 every month as i don't posses or use any heavy electrical appliances. But for this month (July 10 to aug 10) i have received bill of rs600+. Which is clearly 3 times of my usual bill.

I raised a complain in bescom's site 7 days back, but whenever i call and enquire, an executive says next day i will get a call regarding this but none of the times i got a call from any bescom executive

Rr number: c4eh71839
Account id: [protected]

Dear sir, yesterday night 2am the current in electronic city phase2 went off. Now it's 10.30pm the next day till now no news.. No electricity. This place roads are muddy and are unplain. I fractured my leg bcz it's just too dark here. I again fell down in the stair case. No charge in phone to call anyone for help. Please consider this matter as a serious concern and ask them to fix the electricity as soon as they can. I had to walk far and charge my phone in a shop. People here have their small restaurants closed. No business for them tonight. I would request you to please take action against bescom

I have paid the power supply bill due for the july month as per the following details.
1. Account id: [protected], transaction id:[protected], amount paid rs. 339
2. Account id: [protected], transaction id: hdfc[protected], amount paid rs. 334.

Please refund the second payment on account id: [protected], transaction id: hdfc[protected], amount paid rs. 334 to my a/c [protected] hdfc bank and keep me informed.

Phn no [protected]

I paid Bill Payment for BESCOM Account/ Consumer Id [protected] :- Twice(Rs 470 +Rs 470)

Payment 1:- Ref no :- G[protected] :- on 11 Jun 2016
Payment 2 :- Ref No:- [protected] :- On Jun 05 2016

Question :- Will I get refund for extra payment(Rs 470), or It will adjust to nest billing circle?

Best,
Chinmay Banerje
[protected]
banerjee.[protected]@yahoo.in

Dear sir,

I made payment of rs-208.73/- on 23.05.16 against bescom a/c no-[protected]. But amount is deducted my account. But didn't get the receipt of the same.

My bank a/c no & transaction detail mentioned below. Kindly refund my amount of rs-208.73/-

Cyber receipt date:23/05/16 6:11:54 pm


_

Transaction details
_

Account number : [protected]
Transaction date : 23/05/16
Transaction amount : (Inr) 208.73
Transaction type : dr
Transaction description : ipay/eshp/bd/90668382/fidb[protected]_bes

Your faithfully,
Sachin
[protected]
Email id:[protected]@gmail.com