Bangalore Electricity Supply Company Limited [BESCOM]
Bangalore Electricity Supply Company Ltd.
Customer satisfaction rating: 24%
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534
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Bangalore Electricity Supply Company Limited [BESCOM] Customer Care

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BESCOM Corporate Office, K.R.Circle
Bangalore
Bangalore District
Karnataka
India

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Phone:
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Fax:
+91 80 2234 2484  

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Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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24%
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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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Hello Team,
We are staying in KHB colony, Suryanagar everyday there is a half current or no proper power supply from 5-6yrs. Already our colony people have given petition to Bescom but till now no use. No one have come to see what's the issue. The connection to the transformer is not proper & all our electric appliance are getting repaired due to this half current & fluctuations. could you please take this matter seriously there are 1000's of people living in that colony so please look into this soon.
Apr 05, 2021

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    I have made a payment of ₹2000 and the amount has been de tired from my HDFC account but the BESCOM site shows a failure. I have used the billdesk services
    Billdesk electricity bescom payment failed but account debited
    Apr 05, 2021

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    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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      Good afternoon sir
      My name is D.Saleem
      I'm a resident of Banda road kogilu layout, yelahanka there is an electric pole which has bent on my house and there are too many wires connected to it and also there is overhead tank which is near to it and excess water flow causes water to fall on those wires on the pole
      It's a risky scene
      Please look into it at earliest
      Thank you
      Mar 23, 2021

      Complaint Status

      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
      Dear Consumer,

      In reference to your E-mail, kindly send mail to [protected]@bescom.co.in or [protected]@gmail.com to assist you further.

      With Regards,
      Helpline Bescom
      (1912)
      Dear Consumer,

      In reference to your post, Kindly send a mail to [protected]@bescom.co.in or [protected]@gmail.com for further assistance.

      Regards,
      BESCOM Helpline,
      1912
      2 Comments
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        Dear Sir,

        Account number : [protected]
        Bill No: [protected]
        RR No: S11DEH48647
        MR Code: 14001957

        Dear Sir,

        Today, BESCOM staff have come and removed the fuse in my electricity post, I did not know it the person has not informed me. The power was not there for the whole day. I raised a complaint and had to call the JE ([protected]) multiple time to get the power back. Finally the BESCOM fault rectification staff came at 9 PM and restored power by putting the fuse back.

        When I asked them who did it, they gave me the number of Basavaraj ( [protected]-Meter reading guy).

        I would like you to investigate the matter and compensate me for the LOSS. I could not access internet and could not work today because of this.

        Please let me know the name of the individual who is responsible for this, as I need to raise a complaint against them in the consumer court.

        Regards,
        Lyju Thomas
        [protected]
        Mar 22, 2021

        Complaint Status

        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
        Dear Consumer,

        In reference to your email, Kindly send mail to [protected]@gmail.com for further assistance.

        Regards,
        BESCOM Helpline,
        1912
        Dear Consumer,

        In reference to your post, kindly send a mail to [protected]@gmail.com for further assistance.

        Regards,
        BESCOM Helpline,
        1912
        2 Comments
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          Hello,
          My account ID is [protected]
          The address mentioned in my electricity bill is:
          B-213 Saisprings, Avalahalli, Yelahanka, Bangalore, KAR-560064

          I want the address to be corrected as following:
          No. 49/2B2, SaiSprings B-213, Doddaballapur Road, Avalahalli, Yelahanka, Bangalore, Karnataka - 560064.

          For any questions you can reach me on my e-mail: [protected]@gmail.com
          Mar 22, 2021

          Complaint Status

          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
          Dear Consumer,

          In reference to your post, Kindly send a mail to [protected]@gmail.com for further assitance.

          Regards,
          BESCOM Helpline,
          1912
          Dear Consumer,

          In reference to your post, kindly send a mail to [protected]@gmail.com for further assistance.

          Regards,
          BESCOM Helpline,
          1912
          2 Comments
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            Ref: AEH 32 in the Name of Dr. K.M. Anantan at 'Lavanya' 25, Lavelle Road, Bangalore - 560 001.

            Smart City...
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            [Resolved]

            I have done my electricity payment for the account no. 3829034 on today through BESCOM bill desk with UPI and amount deducted from my account (Transaction ID.[protected]. But payment failure error snowing in bill desk. So that please do the needful to get the update on the same.
            Electricity bill payment done, amount debited but showing failure in bill desk.
            Mar 18, 2021
            Complaint marked as Resolved 
            Got immediate support and issue got resolved. Thanks to the team.
            Mar 16, 2021

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            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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              I am a resident of Prestige Tranquility apartment having 2400 flats in budigere cross (Avalahalli sub-division). The electricity disconnection and power fluctuation is so frequent that my 2 appliance are already damaged in 3 months. Please fix the power supply issue to the society as it has become impossible to work from home this way.
              Mar 15, 2021

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              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                Hi,

                I got my electricity bill for my newly constructed house and my name is mispelled as A V Rajini instead of A V Ranjini.

                RR No. N9EH11648
                Acc ID: [protected]

                Attached the
                Spelling correction in electricity bill
                Mar 15, 2021

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                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                  Respected BESCOM Officials,

                  There is minor correction required in my electricity bill. My name should be "A RAGHAVENDRA BHAT", but by mistake it has been mentioned as "A RAMACHANDRA BHAT".

                  Please do the needful to correct the error as soon as possible.

                  My electricity bill details are

                  RR No : S12EH4016
                  Mtr. Rdr. Code : 14002077

                  Regards,
                  A Raghavendra Bhat
                  Mar 12, 2021

                  Complaint Status

                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                    Midnights for 2 hrs power cut
                    Day time 4 hours minimum power cut. What are you digging? Gold? For putting cables underground is this how much we should suffer day n night both? Don't you have schedules? Its 4am n no current since 2am this is how u bescom are torchering consumers.
                    Mar 11, 2021

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                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                      This is for the bill payment of RR No. W6EH1135 of Rs 1040. Transaction done on 4th March 2021 with transaction reference...
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                      Sir,
                      I own a house at VBHC, Anekkal, House No. 34/306, coming under BESCOm, Anekal Subdivision, Anekkal. Connection RR no. is MSBHYL 18405. Kindly provide Account no. for monthly bill further payment online
                      Mar 07, 2021

                      Complaint Status

                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                      Dear Consumer,

                      In reference to your Post, for rural consumer only 7 digit consumer id to make payment. You can use below link and pay the amount quick payment option only.

                      Link: - https://bescomrural.nsoft.in/ or

                      https://onlineservices.bescom.org/(S(wbcauqbttgp2kocfxffd3osy))/Index.aspx

                      With Regards,
                      Helpline Bescom
                      (1912)
                      1 Comment
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                        There was a neutral failure yesterday 03.03.2021 evening at Hosakerehalli area in the transformer placed near Government School...
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                        A service request was raised by me for the name change (Req ID:[protected] and I paid Rs.618 on 22nd Feb 2021. The request has been closed without resolving it. Please look into this and let me know why this is not solved or refund me the amount paid by me
                        Mar 02, 2021

                        Complaint Status

                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                        Dear Consumer,

                        In reference to your post, kindly send mail to [protected]@gmail.com to assist you further.

                        With Regards,
                        Helpline Bescom
                        (1912)
                        Dear Consumer,

                        In reference to your E-mail, kindly send mail to [protected]@co.in to assist you further.

                        With Regards,
                        Helpline Bescom
                        (1912)
                        2 Comments
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                          We stay in Triveni Road, Yeshwantpur area . We have been facing very frequent powercuts almost everyday since past 2 months....
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                          The due date of the electricity bill payment was 16th Feb. I missed that. They removed the fuse. I have paid the bill now. How long do you think before they put the fuse back? Also, it was a new fuse that I had to buy last month because of a short circuit. Can you please make sure you return that fuse. The electricity guy said that the earlier fuse was of bad quality, hence the short circuit.
                          Feb 23, 2021

                          Complaint Status

                          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                          Dear Consumer,

                          In reference to your post, kindly send mail to [protected]@gmail.com to assist you further.

                          With Regards,
                          Helpline Bescom
                          (1912)
                          Dear Consumer,

                          In reference to your E-mail, kindly send mail to [protected]@gmail.com address to assist you further.

                          With Regards,
                          Helpline Bescom
                          (1912)
                          2 Comments
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                            Hi,

                            I have received bill amount of 185 IN bill. But in online the bill was showing 2895 IN paytm and Phonepay.br...
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                            Post uploading all the documents, when it comes to pay option, its going blank . i
                            Feb 13, 2021

                            Complaint Status

                            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
                            Dear Consumer,

                            Kindly send a email to [protected]@gmail.com to assist you further.

                            With Regards,
                            BESCOM Helpline
                            (1912)
                            Dear Consumer,

                            In reference to your post, kindly send mail to [protected]@gmail.com to assist you further.

                            With Regards,
                            Helpline Bescom
                            (1912)
                            2 Comments
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