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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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1.3
Updated: Mar 20, 2025
Complaints 757
Resolved
185
Unresolved
572
So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 6

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J
jinu11
Jul 9, 2022
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Bescom account id [protected]
Bengaluru, Karnataka
Jan 10, 2022
Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from our canara bank account, but bescom showed payment failure seeing we did another payment but the bank statement showing payment has been detected twice. Proof has been attached below
+1 photos
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    reddyjagadeesh
    Jul 8, 2022
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    Address: 191,kempegowndalayout,2nd cross,2nd main, peenya 2nd stage, bangalore-560058

    Dear sir,
    We are facing higher electricity bill from six months. We are using only 1 fan and light but getting bill more than 700 every month.

    Please check it is there any problem with meter. If possible, replace the meter.
    My electricity bill AC no:-[protected]
    +1 photos
    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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      P
      Prashanth Yadav - Dj Te2 Official
      Jul 7, 2022
      Resolved
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      Resolved

      Flickering in voltage and load

      Address: Freedom fighter layout, laggere bridge , near kadamba bar

      Dear bescom,
      The voltage and load constantly starts flickering every 5 minutes in our area, due to a near by workshop, when ever they start welding the voltage and current drops and starts flickering due to which my electronic items such as my computer restarts constantly for everytime when their is a voltage drop and it has been damaged, we are living in a residential area not in any industrial area. I request you to take this complaint...
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      C
      Christee
      Jul 6, 2022
      Resolved
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      Resolved

      Address: E9 SUB DIVISION, BESCOM, NAGAVARA, HBR Layout 5th Block, Service Road, Bengaluru, Karnataka 560045

      Hello Team,

      Please correct my address to:

      Flat no. 108, Survey No. 41, Bijith Classic, K Narayanapura Road, Kothanur, Bangalore- 560077.

      My details are:

      E9-Nagawara
      RR No. MS9EH708
      Account no. [protected]
      M.R. Code 14010942

      I have attached a recent copy of my electricity bill.
      +1 photos
      Aug 8, 2022
      Complaint marked as Resolved 
      BESCOM has corrected my address.
      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
      Jul 17, 2022
      Updated by Christee       Any update on my complaint?
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        S
        sreeus2013
        Jul 6, 2022
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        Address: Benagaluru

        My account ID is [protected]. I have scheduled my Bescom electricity bill to be paid through my bank account. I have registered Bescom as the biller through my account. However Bescom is not sending bills to me through the banking channel in alternate months. I have changed banks and so the problem lies with Bescom only. As a result of it, it remains unpaid and gets added to next month’s bill as arrears. Meanwhile Bescom disconnects my electricity connection. This has been going for some months now. Kindly resolve the same on high priority.
        +1 photos
        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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          J
          Jobi5
          Jul 3, 2022
          Resolved
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          Resolved

          Bill paid but status is showing as pending

          I paid my bill on 3 July 2022, i used Bescom Mithra app to pay, money has been deducted from my account but status is still showing as pending in Bescom...
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          Y
          Yadhav Vijay
          from Bengaluru, Karnataka
          Jul 1, 2022
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          Mis-behave of Bescom employee i m residing in Manjunath Nagar Kalkere every month persons comes and disconnects the connection if we question him he started to talk in rude manner today i.e[protected] has come to generate the bill he directly disconnected the connection when my parents questioned he started to tell bill not paid, but the bill was paid 3 days back. More over he has drunken what sort of employees we have as government servant, do govt. encourage employees to drink while on duty. Our Indian government names get spoiled only because of such people i know writing this feedback is of no use but as a Indian Citizen i do my responsibility on sharing my experience with Government staff.
          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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            S
            shivashiva
            from Bengaluru, Karnataka
            Jun 28, 2022
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            Address: No.267, 5th Main road, Viveknagar Bangalore 560047, Bangalore, Karnataka

            Kindly depute your people to catch the stary dogs in our area VIveknagar 5 th Main road as we are unable to walk in the roads as they are barking at us and also comming to bite us.
            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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              Q
              Queen diva
              from Bengaluru, Karnataka
              Jun 25, 2022
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              Double payment for the electricity bill

              Good day to you, I had made a double payment to the same beneficiary account regarding my electric bill which was paid by two separate accounts. This payments where done on the 9the of june 2022 and I would like to request you to look into this properly and make the necessary decisions needed. If it's possible I would like the money refunded back to the account that made the last payment for this bill this month. Thank you...
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              K
              kk belliappa
              from Bengaluru, Karnataka
              Jun 25, 2022
              Resolved
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              Resolved

              I made a bill payment of 8k on the bescom app and it's been more than 24 hours. The amount got debited immediately but there was no confirmation from bescom. It's really frustrating and bescom helpline is useless as they keep saying we should wait for 3 days. Atleast I used to get email confirmation once the payment is done. Since there was no confirmation and app is still showing as outstanding, it's really worrying. Pls help at the earliest.
              +1 photos
              Jun 26, 2022
              Complaint marked as Resolved 
              Payment got updated after 24 hours but the app needs big improvement and they need to update the interface and send payment confirmation once received.
              Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                P
                prmadyastha
                Jun 23, 2022
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                There is no power in my house since morning and I have complained twice to customer care. However. So far the issue is not solved.
                Pl expedite.
                P R Madyastha
                No.33, 2nd main road, NOBONAGAR
                Bengaluru 560076
                (M) [protected]
                Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                  P
                  Pranami kondadi
                  Jun 18, 2022
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                  Resolved

                  Address: M-305, 4th floor, Adithya Pristine KMC, Whitefield Railways station Road, Next to Sharadha Vidhya Mandir School, Kadugodi, Bangalore – 560067

                  Dear Sir,

                  I am writing on behalf of my owner whose flat I have rented. I have duly paid the electricity bill that was generated for the month of May 2022. The amount has been debited from my bank account and yet I have received a notification stating that the payment has been failed. Could you please help us resolve this issue at the earliest.

                  Below are the details of the BESCOM account :
                  Account number: [protected]
                  Owner name: Imran Ali
                  Mode of payment: Google Pay

                  I have also attached the screenshot of the failed Google Payment along with my Bank statement from where the amount was debited for your kind reference.

                  Yours Faithfully,
                  Pranami
                  +2 photos
                  Jun 19, 2022
                  Complaint marked as Resolved 
                  Thank you sir and BESCOM for resolving my failed payment issue promptly! honestly appreciate it for the quick resolve!
                  Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                    N
                    Nandkishor Rajak
                    from Tikamgarh, Madhya Pradesh
                    Jun 17, 2022
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                    Address: HOUSE NO.117, FIRST FLOOR, BLOCK-B, POCKET- 5, SECTOR-4, NEAR VISHRAM CHOWK, ROHINI NEW DELHI North West - 110085 Delhi - India

                    My name is nand kishore rajak i am a shopkeeper i need a pen id for pan card service for this i contacted jai steel company and i talked to megha madam there she assured me that you will get only 2 days I will get the ID of NSDL company, you will read 4720 to submit me, I told them yes.
                    date 06/06/2020 and 07/06/2022
                    Then I paid ₹4720 to Jai Steel Company in two transactions which were done on 6th and 7th but no service was provided to me till after the 17th date because I am a shopkeeper and I need PAN service There was a great need for ID, for this reason I got my ID made from another company and I do not need any service from this company, so my full payment should be refunded. Transaction ID:[protected].[protected]
                    Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                      S
                      Sivanandam Murali
                      Jun 10, 2022
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                      Meter removed and missing now

                      Address: Lakshmi Manor Apartment, 102, Balaji Gardens Layout, Gottigere, Doddakammanahalli, Karnataka 560076

                      Hi, please find the flat address below, due to not made the EB payment for 8 months, meter was removed and I forgot and no one informed me nor received any message.

                      Lakshmi Manor Apartment, 102,
                      Balaji Gardens Layout, Gottigere, Doddakammanahalli, Karnataka 560076.
                      P
                      When I got to know, paid immediately all the dues and it is my mistake as the house was empty for last 1 year and forgot to pay.
                      br...
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                      A
                      asuhawubcaoih
                      Jun 2, 2022
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                      Date of incident: 02/06/2022

                      I paid my electricity bill (Amount-3537) using BESCOM's online payment portal via QR scanner. Even though the transaction was successful (Amount debited from my account), the same did not get reflected in the portal and it still displayed an outstanding bill amount of 3537.

                      PFA photo of the transaction.

                      Desirable solution: Refund amount back to original account or process the same as bill payment.
                      +1 photos
                      Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                        R
                        rracbabu
                        from Davangere, Karnataka
                        May 29, 2022
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                        Receipt not received

                        I paid ASD for my account ID [protected] by logging into my account in Bescom portal. The transaction was successful but the acknowledgement that was displayed from BillDesk had different customer ID on it. It displayed the ID, [protected]. Also I did not get the receipt for this payment and in the Bescom portal, there is no receipt available for this transaction.
                        The date, transaction number, etc. are available in the the attachment....
                        +1 photos
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                        U
                        UK DUTTA
                        May 27, 2022
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                        Date- 19 May 2022
                        BESCOM electricians Kaggadaspura Bengaluru-560093
                        Incident- The BESCOM electricians said that the underground power cable needed to be replaced for my residence after their effortless inspection. This solution was very expensive and time consuming meanwhile, I didn't have any power at home. They took Rs1000 from me inorder to buy a wire for which they did not provide any receipt. I hired a private electrician who diagnosed that replacement of power cable was not necessary and fixed my issue.
                        Desirable resolution- Since the BESCOM electricians for Kaggadaspura (Bengaluru-560093, Phone No.- [protected]) are incompetent and untrained, they provided me with an expensive and wrong resolution.
                        1. Please hire competent/private/trained electricians.
                        2. Privatize BESCOM to reduce corruption and improve quality for Namma Bengaluru residents.
                        Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                          R
                          Rajarohan
                          from Ujjain, Madhya Pradesh
                          May 24, 2022
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                          Resolved

                          Address: micro leasing funding limited bhubaneswar odisha

                          Sir,

                          श्री मान मेने वर्ष 2010 मे इस कंपनी मे एजेंट के जरिये अपने पैसे डाले थे, एजेंट ने वर्ष 2016 मे मुझे कॉल करके बोला की इस कंपनी पर सीबीआई केस चल रहा है, पैसे कही नहीं जाएगे मिल जाएगे, ऐसे बोल कर एजेंट ने 4 साल निकल दिये है। पर पैसा नही मिला है। कृपा कर के micro leasing and funding limited से मेरे पैसे दिलवाने मे मदद करे।

                          मेरा नाम रोहण खंडवाल है
                          [protected]

                          Agent Name - Vasant mahavar
                          Surat Gujrat contact no.- [protected]
                          May 24, 2022
                          Complaint marked as Resolved 
                          Sir, श्री मान मेने वर्ष 2010 मे इस कंपनी मे एजेंट के जरिये अपने पैसे डाले थे, एजेंट ने वर्ष 2016 मे मुझे कॉल करके बोला की इस कंपनी पर सीबीआई केस चल रहा है, पैसे कही नहीं जाएगे मिल जाएगे, ऐसे बोल कर एजेंट ने 4 साल निकल दिये है। पर पैसा नही मिला है। कृपा कर के micro leasing and funding limited से मेरे पैसे दिलवाने मे मदद करे। मेरा नाम रोहण खंडवाल है 9039942003
                          Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                            S
                            satyansyadav
                            from Bengaluru, Karnataka
                            May 24, 2022
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                            Address: Thubarahalli extension road

                            Why the power cut is happening everytime here at Thubarahalli? Why the frequency of the power cut is nuch more compare to other areas ? What is the issue and when it will come back ?
                            Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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                              M
                              Manojkumarcr
                              May 18, 2022
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                              Amount paid and deducted but status is showing failed

                              Amount paid and deducted but status is showing failed through HDFC billpay account...
                              +1 photos
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