Bangalore Electricity Supply Company Limited [BESCOM] — Bill amount is Not reflecting on Amazon,Payzapp atc apps

Hi Team,

For quite few months am noticing that my bill due amount is not being fetched on Amazon, payzapp etc app and more over on bescome online site.
I need to manually enter amount on bescom site and bear convenience (unnecessary) charges upto 120/-

Here is the account id:[protected]
Kindly check and fix why due amount is not reflecting as expected to make payments.