Bangalore Electricity Supply Company Limited [BESCOM]

Bangalore Electricity Supply Company Limited [BESCOM] — I paid my bill twice

ashokkbhuyan

from Chennai, Tamil Nadu

Address:	Bangalore Urban, Karnataka, 562125
Website:	bescom

Hi,

My account id is - cbms1002, i paid my bill online through net banking from hdfc bank during the payment the page showed that the transaction failed, so i did a second-time attempt where i paid again the same amount 291.75, second time the transaction was successful.

Below are the transaction details ;

Txn ref no bescomrl transaction reference no bescomrl account id sub division code bill amount transaction date
Ihdf[protected] [protected] cbms1002 5130204 291.00 15/05/2017

Txn ref no bescomrl transaction reference no bescomrl account id sub division code bill amount transaction date
Ihdf[protected] [protected] cbms1002 5130204 291.00 15/05/2017

So i paid the same bill amount twice.
So please refund one transaction amount back to my hdfc bank account.

You can contact me on - [protected].

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Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Dear Customer,

I request you to share your account/customer Id, transaction and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

ashokkbhuyan's [Complaint's author] reply, May 17, 2017

Yesterday someone suddenly called me when I posted the complaint and asked me my customer id, then that guy suddenly logged into hdfc net banking and tried to change my pin/password when i received the message he asked tme to tell the otp, then suddenly I realized someone is trying cheat me.

How I can I share my customer id and account no.

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