Claimed

Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

2.5
Updated: Feb 23, 2026
Complaints 2871
Resolved
1396
Unresolved
1475
Contacts

File a complaint to Bangalore Metropolitan Transport Corporation [BMTC]

Having problems with Bangalore Metropolitan Transport Corporation [BMTC]?

File a complaint and get it resolved by Bangalore Metropolitan Transport Corporation [BMTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shivanand murthy
Feb 6, 2023
Report
Copy

I forgot my suitcase on airport trip and got off Then I got phone number of Ashoka depot 25 conductor of bus. He promptly located my suitcase made sure it is mine what’s up the image took my call promptly many times and called me on his return trip from electronic city and delivered to me at silk board station promptly. He also politely refused money when I offered as token of thanks. Appreciate Bangalore transport conductors of this honesty.
Thank you
Shivanand passenger.
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Veshnu
    from Bengaluru, Karnataka
    Feb 2, 2023
    Report
    Copy

    Address: Domlur-560041

    Hi Team,

    I took Bus from Isolation Hospital to Garudacharpalya on[protected] which costs 20/- Rs, but as I didn't have change I gave 100Rs but forgot to collect change from conductor. What to do to get back the change?

    Ticket details:
    Bus Number:KA01F8702
    Boarding point: Domlur Bridge
    Dropping point: Garudacharpalya
    Tkn number: 21
    Date:[protected]
    Depot-15
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Report
      Copy

      Hello sir,
      This is to inform you that from shivajinagar to banerghatta route (G4) Buses are not at all running on time due to shortages of buses, this is highly critical for daily passengers on this route, I'm requesting to you that please do survey on this and rectify the problem as soon as possible.

      Hope BMTC will understand the daily commuters problems.

      Thank you
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nandeesh Naik
        Jan 26, 2023
        Report
        Copy

        Address: Bengaluru

        Passengers waiting almost 2 hours in sujatha thakis 252f one bus is not came here this what Dagar Bmtc rules chuthya nan makla
        Bus bidro time ge namardha sule makla
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ritu Patra
          from Bengaluru, Karnataka
          Jan 23, 2023
          Report
          Copy

          I have lost my earphones- Mivi duopods charging case while travelling from HSR depot 25 to Kundalhalli gate today.
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vijaykaligona
            from Bengaluru, Karnataka
            Jan 21, 2023
            Report
            Copy

            Address: No 41 chikkasandra bangalore-560057

            BMTC BUS HIT MY MOTHER
            DATE -21/01/2023 TIME -6:50 PM
            Bone mill bus stop, Hesragatta main road bangalore-57, BMTC bus colour- Blue
            Bus passion towards Chikkabanavara
            I TRIED TO COMPLEMENT BMTC CUSTOMER CARE NO PROPER RESPONSE - THEY ASKING BUS NUMBER THAT TIME NO ONE NOT NOTICED, AND TELLING BUS TIMEING VICE NOT TRACTABLE.
            PLS FIND THE BUS DRIVER TAKE ACTION

            REGARDS
            VIJAY
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              The blessed seeker
              Jan 20, 2023
              Report
              Copy

              As i was traveling to kasturi nagar in bus number KA57F1915 500 -hennur depo arround 6:30 pm, just because 2 other ppl are getting off before the bus driver dint even ask if anyone else is getting off the bus stop n directly speeds up to the next Stop n when i asked him to stop at the Kasturi Nagar Bus Stop he was like what was i doing when he stoped so i gave him the reply bus Stop yeli irodhu for that he replied nim Mane munde yella nilsak aagala in a mocking way, and he became hyper. Nan Mane yenu main road madya na irodu ??? The conductor also instead of correcting the issue is supporting the driver, if this is the rule BMTC pls put up instructions inside bus saying "there will be no particular bus stop, get off where the driver n conductor's tell you to regardless o[censored]r payment done for travel " there are better and good drivers n conductor's in BMTC, just because of some misbehaving drivers n conductor's the whole BMTC gets blamed it was so insulting, request if drivers and conductors are getting appointed please do take their behaviour into account and then appoint them.
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Arun Nelamangala
                from Bengaluru Pete, Karnataka
                Jan 20, 2023
                Report
                Copy

                Dear sir, It was a uncomfortable situation faced in DOMLUR Bus station on 16TH JAN 2023 MORNING When i went to the Public Toilet in the DOMLUR Bus stand, The Toilet Maintenance Personnel sitting out side demanding 5 Rs for Urinal and Latrine, While it has been clearly mention that Urinals are Free.When asked they simply say we need to clean the Toilets so u must pay or get out, when i said that i will complain, he is threatening with orther guys and saying do what ever you can. I came From Nelamangala to Bangalore .The Toilet personnel that caused trouble is the Toilet that in the domlur bus depot . I kindly request to take action soon .
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Darshan_28
                  Jan 18, 2023
                  Report
                  Copy

                  The bus conductors are behaving very affending behaviour against the school and colleges student . he is literally scholding the girls to travelling in his bus even the I complined about this in office too they too didn't respond correctly
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Abbavaram Sai Reddy
                    Jan 17, 2023
                    Report
                    Copy

                    I have travelled from Marathahalli to ITPL (Big Bazaar).
                    The ticket price is Rs 25/-
                    I've given Rs 50 and they returned me Rs 20.
                    Due to unavailability of Rs 5 coins.
                    They didn't given me the remaining amount even at my last stop.
                    I've asked them phone pe option also ti get my amount.
                    They denied it and asking only coins.
                    I don't have any change with me.
                    Finally I've left the bus without getting my balance.
                    Please take appropriate action on this
                    Incident.
                    Such a recklessness will be very harmful for public.
                    Save Humanity - Prove accountability
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      Udipta Baruah
                      Jan 17, 2023
                      Report
                      Copy

                      Extra money paid through upi by mistake

                      I paid 150 rupees instead of 15 rupees by mistake today while boarding a bus from ITPL to Igate. The bus number was KA01F4604. Kindly help me get the refund for the same....
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy
                      U
                      Udipta Baruah
                      Jan 17, 2023
                      Report
                      Copy

                      Today I paid 150 rupees instead of 15 rupees by mistake while boarding a bus from itpl to igate. The bus number was KA01F4604. Kindly help me get my refund amount
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manu Kakkar
                        Jan 16, 2023
                        Report
                        Copy

                        I was coming back from school with my child sitting behind me on a two wheeler.This bus hit my vehicle and I fell down.The driver was driving very rashly.
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sparsha S
                          Jan 13, 2023
                          Report
                          Copy

                          Address: Jigani

                          KA57F3171 this bus conductor is very rude and always tells to get down and he won't issue ticket from Bommasandra to Bommasandra water tank
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sonika modi
                            Jan 11, 2023
                            Report
                            Copy

                            I am a regular commuter of BMTC buses From Kundanhalli gate to Shivaji Nagar route, buses are not stopping at stop we need to run till it spice garden. It’s Very difficult for office people were travelling in bus in the morning hardly there is only 1 to 2 very less buses available from Kundanhalli Gate to Shivajinagar & bus will be filled with people even people be standing in the door hanging. Very Less buses are available to shivaji nagra.

                            Kindly requesting to help us to provide more buses at the time between 8am to 10am.

                            And I got bus at 10.15am at HAL but bus driver after seeing people are waiting here he did not stop bus here I have to run 200 mtr . The bus no. is KA 57 – F 2660 and that reason I am sharing his photo and he was doing a very rash driving. kindly take the necessary action.
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sonika modi
                              Jan 11, 2023
                              Report
                              Copy

                              I am a regular commuter of BMTC buses From Kundanhalli gate to Shivaji Nagar route, buses are not stopping at stop we need to run till it spice garden. It’s Very difficult for office people were travelling in bus in the morning hardly there is only 1 to 2 very less buses available from Kundanhalli Gate to Shivajinagar & bus will be filled with people even people be standing in the door hanging. Very Less buses are available to shivaji nagra.

                              Kindly requesting to help us to provide more buses at the time between 8am to 10am.

                              And I got bus at 10.15am at HAL but bus driver after seeing people are waiting here he did not stop bus here I have to run 200 mtr . The bus no. is KA 57 – F 2660 and that reason I am sharing his photo and he was doing a very rash driving. kindly take the necessary action.

                              BMTC customer helpline number is also not connecting
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Harry23!
                                Jan 10, 2023
                                Report
                                Copy

                                Address: Outer Ring Road - Bengaluru, Bangalore, Karnataka

                                I take the AC bus and the ticket is ₹15. I can’t always have ₹5 change with me. I pay ₹20 and most of the times the conductors don’t return the change stating they don’t have coins either.
                                This happened so many times now.
                                Either enable online payments in all the buses or provide the conductors with sufficient change.
                                Conductors are very rude to the passengers if we ask for the ₹5 balance (which is our rightly our money)
                                I can provide the bus numbers from the tickets if needed.
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  japrar
                                  from Bengaluru, Karnataka
                                  Jan 10, 2023
                                  Report
                                  Copy

                                  I lost my bag in BMTC. I am traveling hebal to hunsmaranhalli i lost my bag. Kindly support to find my bag
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kaushalya Kannan
                                    Jan 6, 2023
                                    Report
                                    Copy

                                    Today, 1/6/23, boarded the 300E bus from Shivaji nagar busstand to come to Jai Bharat Nagar. The bus no. KA57F2899, the conductor didn't give ticket to any of the female travellers. Not sure if he gave to the male passengers so I won't comment upon it. Many female passengers kept asking him for the ticket but he kept saying wait, I will give. I told him that I am getting down the next stop, give me the ticket. He just went to the back of the bus and stayed there. After getting down the bus, he just motioned me to go eventhough he had enough time to give me the ticket. I got down the bus at 08:40pm at Jai BharatNagar bus stop.

                                    Please take action against the unfair bus conductor.
                                    Thank you
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Chris2023
                                      from Bengaluru, Karnataka
                                      Jan 3, 2023
                                      Report
                                      Copy

                                      Bus conductor not giving ticket after paying him amount

                                      Today 3/1/2023 while traveling from KG halli to Chikabanavara around 3pm bus no. 271R KA57F2400 conducter didnt return me ticket when i asked him, he was showing arrogance and was in a hustle to make some extra money, when i asked him for ticket boldly he handed me over 10ruppe ticket but my fare price was 20ruppe, when i pointed out he is corrupted when showed anger and made me get down the bus, This is not the first case of bmtc, if you...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy