Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I have lost my purse in bus number 176. It had my bus pass and some money. I want my purse back along with the money and bus pass. It had cash worth 8, 500. What should I do? Please help me I really need that money to pay for my colg fees. I was traveling from Maruthi Mandir Vijayanagar to Navrang. I got down in Basaveshwara School/College stop. There is my photo on the bus pass. If you can help me in getting my purse it would be very helpful. Plz help me. It's my sincere request to the people of BMTC

Dear Sir / Madam,

This is Ravikumar. Our Village is Kempayanapalya. From last 4 days our village bus 213 DC Kempayanapalya to K R Market was not coming. We asked in depot they told canceled the bus. But here so many college students, employs, Village People got so much of problem. This bus route covered totally 6 villages but now these 6 village people got problem. Therefore please rearrange the bus as early.

Thank You

There are many people commute from yelahanka new town to airport road even students. but there are no direct buses to airport road. atleast some bus routes should be diverted from yelahanka new town to KIAL road in the morning 8.20 or 8.30 am. There are several companies, hotels have come up in airport road and there are no direct buses from Yelahanka New Town is really surprising.
Request the Higher Authorities to look into the grievance and divert some buses to airport road in the morning starting from Yelahanka new town at 8.20 or 8.30am to reach the offices in time.

please help

This is relating to bus no. KA01FA1384 (500CA)currently plying from Brookfield to banashankari. This is the second day where I pay Rs.85 and travel in an unhygienic bus i.e suffocation due to foul air. The conductor herself have to cover nose in order to reduce the smoky air from ac vents. Can you take action to stop such buses plying without fixing it.

Hi I lost my black wallet in 600F BMTC bus .I boarded in bus from bommanhali bus stop at around 6:20 pm and got down at BTM layout bus stop.The wallet is brown in color with my id (pan card), debit card, credit card & some cash in it. My number is [protected]. That wallet contains my all original documents(Pan Crad, ADhar Card, DL etc)Please let me know if you have any info. Any info is appreciated.
Thanks Renu

I travel from trinity circle to HAL in the morning around 8.30 am but i could see no buses coming through that way till 9.20 and its happening every morning and people waiting in the stop though they call the BMTC for inquiring about it authorities in BMTC spoke were badly not respecting the person.Please look into this as all are getting late for work though we travel early from far to reach the destination due to this we are getting late.It happened on 18/01/2017 & 19/01/2017.

Please leave the buses at regular intervals so that though we miss one bus we board the other hoping that yu will look into the issue.

I lost my bus pass, it may be at PES college busstop. The name was RAJESH(written on pass), place of changeover is BSK & pass route is from PES college to SAI BABA TEMPLE AREKERE,
Plzzz can u resolve the problem!!
I have to struggle hard without pass!!
I was unable to travel !
Please try to resolve this problem otherwise i should go to policestation and also i should pay 1800 rupees again !
So please please please resolve this problem!

Hi Concerned BMTC Team,
I hope this message will not be deleted or cornered, like other messages in this respected forum.

Regarding :G4 BMTC bus operations in Brigade road, one of the happening cities of Bangalore, Karnataka

Its been happening since August 2016, but today I thought I should write to you guys. Sidestepping the truth is not going to help anymore.
Today, from 11.23 am to 11.47 am,...

Respected sir /madam
I am a resident of K G colony, G M Palya, Bangalore 560075
I here by would like to request you to set up a bus stop between BEML MAIN GATE and G M PALYA bus stop. In the stretch between the above mentioned bus stops there are a lot of residents who find it difficult to get into the buses due to the longer distance between the two bus stops. So a bus stop in between the about two mentioned bus stops will be convenient to many residents . This is a humble request
Hoping for a positive response
Thanking you
Yours sincerely
Resident of K G Colony, G M Palya, Bangalore 75

Today i was travelling by bmtc bus from veerasandra to chandapura.
When i produced my aadhaar card for getting my concession eligible for senior citizens the conductor denied it. Moreover he behaved in a rude manner. The details of my bus ticket is furnished below

T. No 123. 600ca/1

[protected] time 17:06:54

Electronic city to chandapura ka01fa1600

Tknno 10147. Kindly give necessary directions to the concerned to give directions to bmtc bus conductors to accept aadhaar card for senior citizen concession. More over this particular conductor may be warned for his rude behaviour.

Yesterday (18/11/2016 time: around 8.30 pm) i was travelling from bommanahalli to silk board in bmtc and because of more rush i could not take the ticket and in next stop rupena agrahara i caught by ticket checker and i have paid rs.200/- as fine.

Now the thing is they started shouting at me in vulgar language which i can't mention those words here. Even though i was ready to pay the fine still why they shouted in such a vulgar language, who gave the rights to them to do that. They have collected my wallet and id card of my company till i pay the fine. And one more thing in fine receipt they have mentioned that i have got into bus in hebbagodi which is completely wrong. And the ticket checker given me the carbon copy and not the original copy.

Docket no - bmtcc10179486

On 24th December 2016, I was going with my Family towards silk board. On Marathalli signal while taking left (with proper traffic light signal and turn indicator on), Bus Number KA01F4733 overtook me from left side and started changing lane towards right. There was another vehicle to my right because of which I could not move my car towards my right and got a big scratch on my new car. I tried to get attention of driver by flashing the lights and pressing horn but to no use. I request

I was travelling from mahadeva pura to new horizon college. I had given rs 100/- to the conductor and the ticket was worth rs 48/-, and the conductor as usual did not return the change immediately. But i had not seen that he wrote only rs 2/- on the ticket back. When i was about to get down, when i asked for change, he returned only rs 2/- and he argued that i had given only rs 50/- and he did not give back the change at all.

Bus details -
Bmtc depot-25
V - 500d/38

Ticket no - 74

Day - tuesday (27/12/2016)
Time - 9:20 am to 10:00 am

Yesterday around 2pm or so, after availing treatment at Manipal hospital old airport road i boarded Volvo route 335 at Manipal Hospital Signal. The Conductor was seated in his designated place and I stated that i wanted to get off at Domlur bus stand, took a seat, searched for Rs.10/- in my wallet and held it in my hand to buy the ticket. Perhaps Conductor wanted to issue tickets when more passengers got in at Kodihalli. At Kodihalli 2 Ticket Checkers got in and i was not allowed to either buy my ticket or get off at my destination stop.

The lady ticket checker demanded a Fine for ticketless travel. I refused saying that i had the money in my hand and i was waiting for the Conductor to come to me. Else i would have purchased the ticket after disembarking. I told her i have never travelled ticketless. The male ticket checker intervened and said that i should have stood in front of the Conductor taken my ticket and then sat down. How am I supposed to search for money in my bag with a bandaged hand and balance myself in a moving Volvo or any bus for that matter.

When i refused to pay they have threatened to take me to the town hall police stn. I did not back down as it was in no way my fault.

A Co passenger seated next to me tried to explain to the TCs that the Conductor had yet to come up to me and that i had the money for the ticket in my hand. They have quarreled with her and threatened to take her to the police station. Whilst telling her that she should be able to read Kannada as this was Karnataka.

Another Co passenger tried to explain to them that i was yet to buy the ticket and the conductor had yet to come to me to complete the transaction. The male TC has quarreled with him and taken him for no apparent reason to the town hall police station. I was allowed to buy a ticket just before the TCs disembarked at town hall police station just a few minutes before 2.25 pm.

Tell me sir, passengers are allowed to sit in available seats or stand whilst holding on to support away from the Driver's bay or bus doors before searching for the money and buying tickets right. The conductor's duty is to come up to the passenger and ensure that the ticket is purchased.

I was not evading buying a ticket so how can the TC demand fine? And quarrel with me and other passengers?

their conduct and behaviour with me had become a prestige issue as I didnot pay the fine and 2 passengers came to my rescue.

BMTC is doing a great deal to continuously improve its services. Therefore you cannot allow TCs to bully passengers and misbehave with them. This will tarnish the Corporation's image.

More customer oriented training should be given to the staff.

Thanks and regards
Rekha Rau

Dear concerned,

This mail is with regards to a rude behavior & rash driving of a bmtc driver, the driver spoke very harshly and rudely driving &he hit my new car. Below are the details. Requesting higher authority to take necessary action and confirm.

Driver name : ravi
Driver mobile no.: [protected]
Vechile no.: ka-42-f-1703
Time: 09:00am

Rgds
Srikanth

Hi this is veena.
I travel everyday from hennur depot to channasandra to my office.
Today I got into the bus, I have attached a copy of my ticket here, and gave him ₹14/- to get the ticket, but he took only 10 RS and went to issue the ticket in the back, and he he did give a ticket for me. So I waited after he came handover him the change and asked for the ticket but he refused to take that amount and said that I have not given him any amount. I explained and even CO passengers Also informed that I have given and then he started arguing lke mad and scolding us all. He was using bad words on all. Is this the way a conductor behaves. If so how can a women passengers can commute. Is this kind of people that they r recruit. If bmtc doesn't take any action, all women passengers will be in trouble.

Atana hesaru murali bmtc bus driver. Avana no [protected]. Avanu kannada haadu hakolvante bekadare complain maadi antane. Avana bus depot no 29. Karnataka ali hutti beledu, illi dudidu tinnorge e rethi jamba irbardu, a lofer na alle ilise hodibeku annoast kopa barute. Nam karnataka ali nam bmtc ali kannada haadu hakade iddaga yaarige beku a tara bus.

I request higher authorities of bmtc to take serious action on this. Nimma mundina nade tumba mahatvaddu.

Bus no : ka01 fa 557
Route itpl to tin factory

Dhanyavaadagalu

After I got into the Volvo bus at 7:30 pm, I got a seat at marathahalli after a lady got off the bus. This was the first row Single seat. A while later the conductor started threatening that I should not sit there it is his seat and I must get off... Speaking I'll of my behavior education... I told him this is the first time I'm being told that passenger should not sit on the first seat.. He was Grumbling all through... Staring etc.. Once another seat got vacant I moved to the other seat on Humanitarian grounds.
I think the staff need to be trained properly additionally they cannot threaten a woman in the bus.

The conductor had not worn an identification batch too.

Ka01 1573 to Hebbal

Hi,

I commute from Nagwara to Ecospace every day in BMTC Volvo buses.
I boarded this same bus 3 times and the behavior of this conductor was rude. Every day they hold the change and will not give us back until we ask for it or there will be 5 Rs pending all the time (Airport Volvo, Vajra are too good as they ask back whoever wants the change back). Really sad to inform you that the guys in private bus are better than the Volvo conductors. When BMTC started Volvo service how good it was and the way they behave to customers. Now everything changed and they target especially people from IT organizations thinking they earn more. I gave 100 Rs and he wrote 25 back side of the ticket. I informed that I got change and can render, still he said he will give while getting down. I saw one passenger near to me giving him change or 20 Rs in 1 rupee coin. Still while getting down he said he do not have 25 rs to give back and he abused me giving 10 Rs asking back the change.

On 25 oct 2016, i boarded bus no. ka -01-f4908 from kalyan nagar, around 10.30 to manyata. i gave conductor (100 + 2rs coins) for tickect of 12 rupees. conductor returned me 2 rupees coin. i asked for ticket, he said its fine as it shorter distance. when i asked again for ticket, conductor asked me to get down from bus. i got down and walked to the nearest stop and catched another bus.

The behavior of conductor was rude, i request bmtc to take appropriate action against such ppl.