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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Last updated Mar 22, 2024
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560027

Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 108

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M
Madhavi Biradar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issuing of ticket

Address:560066
Website:www.mybmtc.com

Bus no : KA01, FA615 date: 30th June 2016, time 10am
I got in from CMRIT college stop. The conductor was busy talking in phone. He came after 5 min. I handed over 6 Rs for ticket till Graphine India Stop. He handed over 1 Rs to me, he kept 5Rs with him, without issuing ticket, he went to next passengers.
When i asked him for ticket, he said its not required. When i insisted him to give a ticket, even then he kept neglecting...
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ashwini .N
from Robertsonpet, Karnataka
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Very rude behavior by bmtc bus driver and conductor

Address:560064
Website:RUDE BEHAVIOR OF DRIVER AND CONDUCTOR

I was travelling from nes bust stand (Yelahanka) to apparel park arch.
Bus no. 285m/16
Depot 11
Bus no. Ka57f0567
Time: 8.30 am (At nes)

To conductor i gave rs.50 and he gave back rs.20 and asked me to give him rs. 3 change. Since the bus was really full i told him i will give him after sometime bcoz of which he held my rs.10 with him without returning back.
On the way the conductor came...
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Address:Bangalore, Karnataka

Hi,
I boarded a 500 ca bus (No ka01f4530) from silk board stop to banshankari stop at bangalore at 7 p. M. On 28th june 2016. The bus was so crowded that i could barely stand. The conductor come and asks me for the pass and i told him to wait for some time till i get the pass from my bag. He started shouting at me with all abusive words and when i responded back he told me get down from the bus and come in my own car. When i told...
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S
sayesha
from Bengaluru, Karnataka
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Conductor rudeness/misbehave and no change due

Address:560047
Website:BMTC KA-01-8675

Rude behaviour of the conductor, change due and assaulting for ticket in front of public.

Bus Number : KA-01-8675, Route : Outer ring road near doddanekundi to Mahadevapura.

The conductor did'nt remember that i gave him the rupee, he gave me the ticket and later he is asking and querying for the ticket again. He started asking others and shouting on me in a louder voice. Has anyone seen this lady giving the ticket...
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Vishwa Puthillam
from Saundatti, Karnataka
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Extremely rude behaviour from bmtc official (electronic city)

Address:Bangalore, Karnataka, 560100

Today (17th june 2016) i had gone to apply for a concessional students pass for my son. The official verifying the pass behaved in a very demeaning manner with me as well as many others who had come today. He insisted on seeing aadhar card although it is mentioned that it is optional. He literally threw away applications if a person did not produce the aadhar card. He also never gave anyone chance to clarify doubts and kept ordering that...
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Deepali Agrawal
from Mumbai, Maharashtra
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Conductor's misbehave & drunk on duty

Address:Bangalore, Karnataka, 560068

Bus No. 9548,
Date of incident: 16/06/2016
Route from Banashankari to Silk Board(Last Stop)
Description: I am daily commuter in BMTC. I travel from BTM bus stop to Hosakerehalli cross. Yesterday I got into a bus (Bus No. 9548) at Mico Layout between "8:30 PM to 8:40 PM", which was coming from Banashankari towards Silk Board. When I asked conductor for ticket he said give me change, since the fare was 12 Rupees and I...
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surender2525
from Bengaluru, Karnataka
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Requesting to change the bus or repair the bus ka-01 f3821

Address:560097

I'm surender, i work as reporter in policevoice paper. I stay in singapura layout from past 8 years, i used to travel in 401-n (Ka-01 f 3821) route is from vijayanagar to yelanka. The issue we are facing is, when ever it rains in that particular route the bus number ka-01 f 3821 from depots 16 deepanjalinagar is leaking heavily and their is no window glass in that bus. The people travelling in that bus are suffering because of this issue....
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diipu
from Bengaluru, Karnataka
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Seviour misbehave on bmtc bus

Address:Bangalore, Karnataka

Hello, i'm r. N pradhan. Today (06/14/2016) i was coming from koramangala to agara on bus no. Ka-01 fa-1301. I had sat on a seat, keeping one leg on another, without disturbing any one. But suddenlly the bus conductor came and told me very aggressively to sit according to his wish. I told i am uncomfortabel to sit like that. Then he became very aggressive and raised his hand on me, scolding in some local language. I was hurt by this behaviour...
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Sai97
from Bengaluru, Karnataka
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Bud route frequency

Address:Bangalore, Karnataka

Respected sir/madam,

I commute daily from banashankari 3 rd stage (PES college) to Vijaya Nagar bus stop. The bus route I commute is the 410 series which is 410, 410A, 410C. There are lack of buses which ply in this route. Most of the other busses don't go to Vijaya Nagar. I have to wait for a very long time to get my bus route. I find it very inconvenient. Sometimes I am forced to take a bus to the nearest metro station....
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bhanwarvps
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus driver misbehavior

Address:560068
Website:www.mybmtc.com/customer/support-en

Today i was traveling from kadubisanahalli towards silk board through bus no ka-01 f 3469 today i asked conductor about last stoppage of the bus but driver stopped the bus somewhere in the road and said this is last stop and forced me to get down..
and he started shouting at me very badly he was about to slap me i think he was consumed alcohol thatswhy he started abusing me without any reason .. BMTC should take strong decision against...
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R
Robin.S.
from Guntur, Andhra Pradesh
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Non-cooperation to passengers and misbehaviour

After observation of several times, I want to bring two kinds of complaints to your kind notice and suitable action., please.

Route No.15-K only one trip in the morning from Ilias Nagar to Shivajinagar trip timings between 9 a.m. and 10 a.m.

Complaint No.1. :

I notice that pilferage by way not issuing tickets for small distances in between stages is a corrupt practice. There are hardly commuters...
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Address:560034

Bmtc has become the most unreleabile transportation service.
Bmtc has no respect or value for public time.
Public will be just waiting for bus and they dont come.
10 or 15 mins change in schedule is acceptable due to traffice. But stoping plying for buses as and when they need is not accepatbale.
Route k3 hsr layout to basaveshwarnagar the most unreliable service.
So many ppl just wait for it for long long...
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K
KALPANA CHERAMANNA
from Hosur, Tamil Nadu
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Route and stopping of bmtc busses

I am a regular passenger from Nagarabavi to Guestline stop on Hosur Road. Kindly increase the frequency of 410 F /410 FA as plenty of bus passenger go by private vehicle by paing money in the absence of sufficient busses on that route.

I take 600F bus from Banashankari Terminal to Guestline & Guestline to Banashankari on return. The driver stop the bus as he wishes in order to take more people into the bus. Is it possible to...
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Akhilaa Reddy
from Bengaluru, Karnataka
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Reckless driving

Address:560019
Website:BMTC

I was riding on my vehicle from kundalahalli signal. The volvo bus (Ka 01 fa 1537) which was on the left side of the road suddenly cam to the right side of the road.Inspite of me honking he didnt even try to slow down. I stopped in the next stop and scolded him for his reckless driving.Instead of being guilty about it he started of with an argument. I was soo irritated and was getting late to work i noted down the bus no. And left the place....
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Address:Bangalore, Karnataka, 560037

Subject: Physical assault on me by 335E BMTC Volvo Bus Conductor : Bus Number - KA - 01 - FA - 1680


Dear Sir :

I am regular traveller in 335E BMTC Volvo bus from Domlur to Marathahalli bridge.

Bus Number - KA - 01 - FA - 1680

Today Wed 01-June-2016 ; I boarded 335E Volvo bus from Calrton tower at Domlur bridge (opposite Diamond district). It was raining heavily and bus was...
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S
sanjayya
from Delhi, Delhi
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About not giving change money

Address:560076

Today i was travelling from sony signal, koramangala to btm layout, 16th main depot arround 10 a. M for which the fare in an a. C bus is rs 35. Bus conductor took 40 rs and said i will return 5 rs by the end of your journey. As my journey was about to complete i asked conductor to give me 5 rs back and he said i don't have change and if you have change of 5rs than only i ll give you 10 rs back. This was ridiculous behaviour from that conductor....
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AdityaGo
from Bengaluru, Karnataka
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Conductor denied change

Address:Bangalore, Karnataka, 560037
Website:BMTC

I took a 500 CA with the number 2380 from Kalamandir to Spice Garden at 9:15 on 30th May, Monday. The Conductor took 20 Rs and gave me a ticket for 15 Rs. He didn't return me change. Also, the bus was very crowded so he went right to the front so that I could not ask him for change again. At the Spice Garden bus stop, I got down and went to the front to get the change, he denied and as the bus started moving, he quickly got on the bus and...
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Sindhu_BC
from Bengaluru, Karnataka
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Ticket not issued

Address:Bangalore, Karnataka, 560030

Hi,

Yesterday had got in to bmtc bus (Ka01 f 4439) at 11.20 approx, the lady conductor refused me to give ticket and she used bad words to scold me. Actually i was on call and waiting with money to conductor as she was behind the gents session, as soon as she came near to me i gave money to get ticket, but she scolded me for talking in phone, and refused to give ticket and asked me too get down from the bus. I also had exact...
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2
28sagar
from Mumbai, Maharashtra
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Mentally disturbed drivers

Address:Bangalore, Karnataka, 560066
Website:Bmtc public transport Bangalore

I had to travel @ bmtc bus ka 01 fa 594, from route big bazar at 08 pm to swami vivekanand metro stop.
Driver supposed to hit two wheeler and one hp lpg gas truck somehow he could escape and started shouting at every passenger.
Conductor took bribe 4 times 10 (40) rupees and refused to pay change found very arrogant.
Feeling ashamed of travelling bmtc...
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R
Raveendran Vadakkoot
from Bengaluru, Karnataka
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Buses have no accountability, no timings. Just erratic travel

Address:560066

Bmtc and bangalore basic corruption woes — > frequency is not the issue with bmtc. Sometimes i see 4, 500 cs coming together. Sometimes none for 30 mins. There is complete anarchy. Buses don't follow timings at all. Sometimes they halt in ecospace for 15 - 30 mins, on a single stop. Sometimes in kr puram for 30 mins.Incentivising conductors and drivers is fine. But there should be adherence to timings, which is never there....
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