Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I stay in 5g block of anjanapura in ds max stone hill apartmnt
at the circle of anjanapura tulasipura main rd.215 t used to come sometimes.Most of the times they do not go to to the tulasipur but go to the depot jamboosavaari dinne.Very rarely they come and drop us at the circle close to the apartmnt.We are 100 residents have to get down at anjanapur mosque and walk thry the lane leading to the fire stn and the tulasipur main rd which is not very far about 1.2 km but the lane is full of wine shops and mutton shops .In the late evening we get scared to walk on this road.People of all sorts walk on this road.Whoever travels by 215 bus to anjanapura is a punishment for us.The buses are over crowded and so tired we feel and the nightmare of walking thru this line awful.Pl see that 215 t buses ply more so that we can ladies reach home safely.Even at 6.30 pm these buses cancel to go to the destination.We request you to arrange till ds max apartment closer to fire stn anjanapur

I have a student's pass to travel from Indiranagar to Ganesh Bhavan where my college is located. The pass indicates change over at KR Market. On 16th Sept 2016, 8:00am I boarded the 314M (Bus No. KA 8600) bus which goes directly from Indiranagar to Ganesh Bhavan. The conductor forced me to buy tickets since it does not go through K R Market even though the originating point and the destination point is the same. I strongly feel this is not correct.

Hello sir/madam ನಾನು ಗಿರೀಶ್ ಗಂಗೊಂಡನಹಳ್ಳಿ ಇಂದ ಗಂಗೊಂಡನಹಳ್ಳಿಯು ಪೀಣ್ಯ 8ನೇಮೈಲಿ ಬಳಿ ಇದ್ದು ನಮ್ಮ ಊರಿಗೆ ಕೇವಲ 2 ಬಸ್ಸುಗಳು ಮಾತ್ರ ಇದ್ದು ತುಂಬಾ ಸಮಸ್ಯೆಯಗುತ್ತಿದೆ ಈ ಎರಡು ಬಸ್ಸು ಗಳು ಡಿಪೋ 22 ಇದ್ದು ಅದರಲ್ಲಿ ಒಂದೂ ಬಸ್ ಅನ್ನು ಒಂದು ತಿಂಗಳುಗಳಿಂದ ಊರಿಗೆ ಬರುವುದನ್ನು ನಿಲ್ಲಿಸಲಾಗಿದೆ ಇದರಿಂದ ತುಂಬಾ ಸಮಸ್ಯೆಯಗುತ್ತಿದೆ ಡಿಪೋ ಮ್ಯಾನೇಜರ್ ಬಳೀ ಕರೆ ಮಾಡಿ ಕೇಳಿದರೇ ನೆಲಮಂಗಲ ಬಸ್ಸುಗಳು ಸ್ರ್ಕ್ಯಾಪ್ ಗೆ ಹಾಕ್ಕಿದು ನಿಮ್ಮ್ ಊರು ಬಸ್ ಅನ್ನು ನೆಲಮಂಗಲಗೆ ಬಿಡಲಾಗಿದೆ ಅದಕ್ಕೆ ನಾನು ನೆಲಮಂಗಲಗೆ ಡಿಪೋ 9, 22, 44 ಇನ್ನು ಇತರ ಡಿಪೋಗಳೆಂದ ಬಸ್ ವ್ಯವಸ್ಥೆ ಇದೆ ಆದರೆ ನಮ್ಮ ಊರಿಗೆ ಡಿಪೋ 22 ಇಂದ ಮಾತ್ರ ಬಸ್ ಇದ್ದು ದಯವಿಟ್ಟು ಬಸ್ ಬಿಡಿ ಎಂದೂ ನಮಗೆ ಬಸ್ ಬರದೆ ಇದ್ದರೆ ಎದುರಾಗುವ ಸಮಸ್ಯೆಗಳನ್ನು ಹೇಳೀದರು ಏನು ಉತ್ತರವನ್ನು ಕೊಡದೆ ಕರೆ ಕಟ್ ಮಾಡಿದರು ಇದರೆಂದ ಮನನೊಂದು ನಿಮ್ಮ ಬಳಿ ನಮ್ಮ ಸಮಸ್ಯೆಗೆ ಪರಿಹಾರ ಸಿಗಬಹುದು ಎಂಬ ಭರವಸೆಯೊಂದಿಗೆ ಇದನ್ನು ನಿಮ್ಮ ಮುಂದೆ ಹೇಳಿಕೊಳ್ಳುತ್ತಿರುವೆ ನಮಗೆ ಹೊಸ ಬಸ್ಸು ಕೊಡುವುದು ಬೇಡ ನಮ್ಮ ಊರಿನ ಎರಡು ಬಸ್ಸು ಗಳನ್ನು ಸರಿಯಾಗಿ ಬಿಡಿ ನಾನು ನಿಮ್ಮ್ ಬಳಿ ಮತ್ತೊಮೆ ದಯಮಾಡಿ ಕೇಳಿ ಕೊಳುತಿರುವೆ ಇರುವ ಎರಡು ಬಸ್ ಗಳನ್ನು ಬಿಡಿ

My friend is mentally ill disabled candidate. He had physically handicapped busspass. One day suddenly they seized his buspass mentioning that he is not handicapped even though he submitted his mental ill disabled certificate. When he tried to explain about his disability that it doesn't appeare externally but it is internal problem they refused to hear at all and treated like culprit.
I just want to know that mentally illness candidate are eligible or not for free bus pass.

Hi,

These is to complaint u about one of your bus conductor, who was really humiliating & also charged & push me like an animal and I'm surprised he know Hindi too
First he don't give my balance & after dew minutes when I asked for my balance he told me something in Kannada that come behind & there was hardly any crowd so I said I'll drop in next stopped & give my balance then he immediately pull me & push me behind for no reason & he tried to charged me also twice he was very aggressive as a civilian I also can create a seen there but what is your employee are doing was correct??

If these is how they abused your passenger's which are you customer's with whom you all r depend on then these is a shame for your service... & These also can other region if a person have impression about your state..
The person who co.e for recovery also ask people in a manner way & u have all gangsters gather in ur employee..

Bus details
Depot - 29
T.no.76
304k/5
Dt[protected] time - 10:17:47
Tin factory to garudacharpalya
Ordinary[protected]
KA01FA0470
D[protected]
Tkn no 265
T: 0 1.0.3

Bus number 499

My request u to please take action against the conductor.

Hello sir/madam. It was about 15 days ago when i was travelling to malleshwaram by bmtc bus, someone stole my wallet. I couldn't even find him. I was so disappointed with the services provided by you. I thought that it is over now but yesterday, in the way to mylasandra from rv college, some one stole my mobile. It's the second time in just 20 days. I would like you to take up this issue as it's not safe for us to travel by bmtc buses now.

Hi sir,

I m feeling very bad to say that BMTC buses most of the time disobeys traffic rules. some of the examples are like they never stops on the bus stops that are near to colleges and schools as they think we have pass and we will not buy tickets. Another thing is I have seen at various places when there is red signal also they just move on. one more thing is that they drive somewhat in rush they usually stops the buses when you are near to met with accident.
I request to please take care of these. I don't care about any other things, I just want to make them stop at appropriate bus stop as instructed by BMTC council. so that our monthly/yearly pass will be some kind o[censored]seul.

Hi,

Today 27/08/2016 I boarded into a bus from Richmond circle to go back home.. the incident happened around 4:30pm in between Richmond and mayohall near Joseph college.. it was just an argument between the passenger and the conductor.. the guy was such a Smal n innocent guy who dint knw kannada the argument grew n this conductor started hitting the passenger with the punching machine on his head and the passenger started to bleed soo badly till the driver stopped him to do tat he was hitting him soo badly.. is this the way the public service is given that threatens life.. there are pregnants children who travel in bus... I recommend a strong action to be taken against the conductor. The passenger was forced to get down on d way.. kindly help in resolving this and take a strict action and provide us safety to travel in peace. it is highly disturbing.
Bus no:KA 57 F631
time: around 4:30 pm

HI I travel daily fom bommasandra to kudlu gate via BMTC buses. Today I gave 100 rs to the conductor for a 19rs ticket and he was supposed to give me 81 rs back. Instead he wrote it on the back of the ticket as usual and when my bus stop came, i found him standing at the back row facing the other side, without hearin my repeated calls, as a result I couldnt collect my money. The ticket details are here:
BMTC Depot-38
No 257 600F/2
[protected] Time 08:44.0
Adult 1x19=19 rs
Ordinary KA57F1134 Ticket no: 10928

How can I get the money back.
Note: Since the ticket fare is 19 rs, usually everyone gives 20 rs and hardly people gets the 1 re back.

Hi,

Today I boarded a BMTC bus around 7.40 a.m at JP Morgan to Ecospace and the bus driver is riding the bus very rashly. Even the city buses are much better. As, we were not able to stand inside the bus and all of a sudden he use a break. There is no safe travel under his driving. Now- a- days, the BMTC bus services are going very worse.

Bus details: KA 57F 0506

Regards,
Bangalore citizen.

Hi,

It's a kind request to increase the bus frequency for madiwala to adugodi route.
In the early morning around 6:30 to 8 o'clock the bus frequency is very less and whatever buses are coming for this route are fully rush, so it's get difficult for us to reach adugodi by bus and forcibly we have to take auto which are charging more than the normal rate. So it's a kind request to look into this matter and do the necessary as soon as possible.

Hi,

I had been travelling by 600/2 from Silkboard to Kudlu Gate and as the bus was extremely crowded and I had a big bag was unable to buy ticket. Bus was extremely crowded, when conductor was passing by he tried to touch me very badly and I gave him an angry look and he went away. Later when I purchased ticket and gave him exact change of Rs.12, he gave me a ticket of Rs.5.
I protested a lot, told that I will complain but he said there is no point complaining and he was not at all scared. Post that also he was misbehaving with me which was intolerable.

Please do take a strict and urgent action against him and respond to my request or else I will go to nearby police station today evening and get him screwed.

Bus number: KA0114135

Let me know if anything else is required.

Regards,
Sneha Mall

In yashwanthpura bus stand from morning 9.30 am to 12.00pm there is no bus for tin factory as well as maratalli, they are all standing and wasting their time in coffee shop.

If we asked tc will tell there is jam so no bus but in the depot-8 there is lot of 500 bus standing and all the drivers and conductor standing and wasting their time. And once they started 4 buses are moving at a time, it causes the loss of bmtc also.

If they do like this, how the common people will reach the office and their work place because no one is having their own vehicle.

Please make this major concern in yashwanthpura. Please resolve it as soon as possible.

Bus no : ka-50 f 0075. Bus name : 45 g. Timings : between 8:20 am at majestic bus stop on[protected]. The conductor was misbehaving with a guy because he was not knowing kannada language so as to communicate with him. He used vulgar words like "nen amman", "bhonsadiwale", laude k baal, "sule maga"and etc. Being knowing hindi he didn't talk in kannada and said this is karnataka and we provide u food, water, shelter and u shud know kannada. Plzz take strict action against him as this india first then karnataka.

Respected officer.
Hereby i k, baig request you to take necessary action against the conductor of bus route marathahalli to shivajinagar at morning hrs. At 0700. My daughter even after producing bus pass and identity card he demands coll fee receipt daily. What if we didn't pay is he going to pay our fees.

I request u to take action against him intentionally he is troubling my daughter.

TODAY date 9.8.2016 .. time : approx. 2:30..
bus no: 330.. travelling to marathahalli bridge

I came across this bus at MURGESHPALYA BUS STOP..i was supposed to go tp SPICE GARDEN...When the bus was stopped at MURGESHPALYA BUS STOP..when i asked the driver whether its going to spice garden..he behaved badly..as its going to marathalli bridge..I was unable to understand..as the language was different..again when i was asked..he didnt respond me and scolded me in his language..again i asked him whether its going to spice garden..then in aggressive voice he told me to get out from the bus..that time while getting out from the bus..i told him plz..behave properly and u can say this in good language..so again he scolded me..when i was about to get down from the bus..he started the bus intentionally and i felt down...

Now i am asking is this the correct behavior to behave towards a girl!! as doing mercy to the us as everyone who is doing journey in the bmtc bus are their slaves!!

Please kindly appoint right persons who are able to do their job responsibly...please kindly teach them the correct behavior before giving the job...

Now i want that particular person to be punished so that not any other person do the same!! I f something happened to me..then who is responsible??

I'am residing at malleshpalya. Usually i travel everyday from malleshpalya to indiranagar double road which charges me 17rs. When i travelled on 08/08/2016 at 6:45pm. Conductor charged me 19rs from indiranagar double road to malleshpalya. When i asked him he replied me raising his voice telling that "i can give u only this ticket if required u can go complain anywhere and i dont mind" the vehicle number was ka-01 f-3586. Both driver and conductor's behavior towards ladies was really bad. The way they speak is just like harrasing. And i have raised a complaint. The registered complaint with docket number is bmtcc10169670.

Yesterday I travelled through BMTC AC BUS KA01FA1842 unfortunately AC was not working but conductor charged full ticket fee. Why we should we pay for full fare if we are not get the same in return.

In any such cases either bushes should not run or the conductor should not charge full fare.

Govt must take some attention towards consumer satisfaction and stop charging more in such cases

I have been trying to get my Student Bus Pass done for the past 1 week, The issuing BMTC officials at Yelahanka Old Town Bus Station have been very rude, The first time I went to the office, they told me that the they will not issue the passes after 3 PM, as far as I know every BMTC employee is supposed to work until 5 PM. Me being a college student cannot be free until 4 PM. So for the second time I went(at 11 AM), they told the application I submitted was an outdated one(which apparently was taken from their own website Link: http://www.mybmtc.com/sites/default/files/student%20pass%20application%20format....⇄ and they gave me a new application, which turns out about to be the same application with different formatting. So I have to wait for 1 more week to submit the so called "NEW" application and get my pass done, HOPEFULLY!!

Incident date - 3-aug-2016

Location - outer ring road near agara lake

Time morning: 8:30 a. M

Culprit vehicle : ka-01-fa-1934 bmtc red volvo (Serving to tata elxsi prestige shantiniketan)

I've faced extreme danger also well intended hits by bmtc volvo driver riding so rash that if i were not cautious i would have died getting crushed between bus and a cab. This bus was coming down from flyover it was in extreme high speed. Driver never reduced the speed not thinking of being any vehicles on right coming from under the flyover.

My speed was hardly 20 kmph. It was helpful for me to be in well controlled speed so that i could ignore worst possible accident. Even then when careless bus driver didn't bothered and went away. I tried to reach volvo bus rider he started cursing back and broke my break light by stucking the bus from back when i tried to stop him for conversation. Conductor and driver both laughing sitting inside safely. Such is their behavior. As if this was not enough third time when i stopped in left side of road it again went crossing so closely from me. This red volvo bus was going to tata elxi office shantiniketan ka-01-fa-1934.

Unfortunately i could not take driver's photo from front, because he was never stopping and also attempt to such act could have again caused harm to me only, just like how he pushed my bike from back and broke it light.

It is not about breaking the light or damaging, it is more about how an innocent can get attacked.

Though i've attached bus pic from back ane my bike that he stuck from back.

The power and the flexibilty of the volvo bus is misused by doing rash driving. Please take strick action so that its a lesson for other and save the public. Ignoring it is your choice but this may happen to you or your family some day. Think before its too late