Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

sir The system issuing monthly bus pass in karnataka bmtc is not correct. we have to take bus pass exactly 1st day if the starting month, if we take other day of that month that will valid that month only. This is not correct system, some people we cannot get money that time. So I'm kindly requesting that the system should such that it should valid for 30 days from the day he has taken bus pass.

Hi this is pushpa working in MV center for Diabetes .I use to travel every day from Varthur to Koramangala and I use the way of Domasandra and every day we are getting problem from bus no.342 and last time also i have complained regarding the diver of 342- KA-01- FA-123 about his bad behavior and the same driver today with the bus no-342H -KA-01- FA-1676 again i have a compaint.Today while coming in the morning around 7.20am morning from Agara i was trying getting into bus of no-342H -KA-01- FA-1676. But purposefully that bus driver moved the bus and dint stop that im a pregnant of 8 months just missed otherwise i may fell down and little far he stopped bus because of the other person not even for me he don't have human behavior also to see what happen for me and again i ran and got this bus and when i asked if anything will be happended who will be responsible but how conductor behaved is more cruel . He was telling that y your coming in bus go to auto and so many buses are they y you came in this bus as he was acting that bus was his own and he dint even see I'm a lady he his behaving like a too much and when i told that il complaint for bmtc .but he dint bother.

hello This is a complaint regarding harassment by a conductor in the bus route KBS to ITPL (335A), bus no -Ka-53 F-002 This happened on 28th april, between 4:0 - 4:30, on the race course bridge. He said his name to be "shivkumar". He wrongly accused me o[censored]sing a student’s pass, which is accurate in everyway. He snatched my pass away and threatened me to get down from the bus even though my pass was 100% valid. He tried to throw me out of the bus and abused me verbally. But what was worse was that he kept threatening to hit me.He insulted me continuously for 20 minutes. And this is not a rare incident, it happens on a daily basis to a lot of people. I hav been harassed for asking my change back, for wanting to know the correct stop, for demanding the ladies seat be given to me… etc.. I cannot sit by and let this keep happening. This is a bigger issue than people are aware of. I have been harassed and I seek justice. Please help me get this complain through and also help more people participate because I am sure m not the only one

HI, Its been observed Attibele .Chandapura and Electronic City BMTC buses do not stops at subbiaha circle except few buses. Drivers and conductors should be educated on stopping the bus in all the permitted bus stops.I hope this complaint would be considered seriously and feedback would be given to drivers and conductors.

Bus no - KA -57F-623 - this bus driver arrives at 9 and he doesn't ply on time. He always leaves at 9:30 coz of which we reach very to office. Even after telling it's late move, he keeps reading newspaper. Can you pls take strict action against the conductor and driver coz even the lady comducter doesn't ask him to move on time. This bus route is from BDA complex nagarbhavi to cv ramannagar. Pls pls take action against both. Also all k-4 bus don't come to nagaebhavi circle from cv ramannagar. They say too much traffic jam so we'll not be going there and they change the routes according to there convenience. Can you pls take action coz it becomes so difficult when they don't come according to the routes given to them.

Hi,

I was travelling from Hebbal to HBR 5th Block in KA53-F-170 BMTC bus, I had taken a daily pass. The conductor of that bus insisted me to take ticket as he was saying he wont consider daily pass, as I asked the reason he started saying I dont have ID proof and he insisted me and my 3 yr old kid to get down from the bus or to take ticket. I opposed to take ticket. Then when my stop came, conductor said either you get down at Nagavara or Hennur cross, we wont give stop at HBR 5th block. He was the first conductor in this route who said they wont give stop. Almost all the buses will give stop at this BMTC recognised bus stop. Kindly ake action against the conductor of KA53-F-170 on 23rd April 2015.

Buses operating in JambuSavariDinne route stops in Kothanur Dinne (4stops after JambuSavari Dinne) Bus stop for very long time (5 to 15mins).When asked about long stopping in the busstop the crew will use rude, slang, filthy and dirty language against all the passengers without even seeing whom they are speaking with.I have been to my office very late many times because i miss the connecting bus as the buses in this route will not reach the destination on time. Today same happened when i was travelling in KA 01 F 4562 215CA 8:50Am depot 34. They started from JambuSavari Dinne at 8:50 am but after reaching Kothanur Dinne they stopped exactly for 10min. This is same everyday with each and every bus in this route Please give us a permanent solution for this problem.

I was Traveling from Jayanagar 5th Block to Silkboard by 600 F Bus(Red Colour Ordinary Bus)around 6.30 P.m to 7 P.M.In my purse i was having my HDFC Credit Card, Debit Card, SBI Debit Card, Pan card, Passport Size Photo, Pendrive.kindly help me to get my purse if found: My contact Details: Prabha K [protected] [protected]@gmail.com

Sir, I lost my mobile phone on the way . Hence, I kindly request you to register an FIR on the same and help me to get back my mobile phone in an asap manner. Hope you will do the needful. Thanks for the understanding. FYI :Name : Niharika N.C. Present Local Address :# 543, 'NELE' Ground floor, royal park residency, JP Nagar 9th phase Avalahalli Bangalore 560062 Date of journey :17 April 2015 Time of journey : 7:00 pm (Approximately )Lost in Bus No :215 K, BMTC Blue coloured ordinary bus. Route of journey : Banashankari Bus Stop to Anjanapura. Lost mobile name : Nokia Lumia 1520 IMEI No : [protected] Telecom provider : BSNL Lost phone number : [protected] Available contact number : [protected]

Hi, I was travelling from Agara to Brookefield on Bus No. 500CA KA 57 F 1279 at around 7:45-8:00 am on 16th April 2015 . The passengers were standing in the Bus but the conductor insisted on sitting on his seat and made me get up from the seat inspite of telling him that I had a medical condition and required to sit . On telling him this he started yelling and abusing me .He kept saying go to the Depo and complain .It was frightening and not appropriate behavior with a lady . I have taken his picture as he was not wearing a badge on duty . Please let me know if there will be any action taken against the bus conductor for his bad behavior . Best Regards Judy

I was coming from sarjapur wipro technologies stop to st. johns stop around 7'0 clock evening.I took ticket for two persons and it was 38 rupees so I gave 40 and asked for 2 rupees change.He replied like st.johns is far so i will give you there though he had changes at that particular time.Again near koramangala water tank stop i asked for my changes and he got angry and scolded. Its not about 1 or 2 rupees changes ..its my money so i should ask. behaviour matters. he was expecting that money will go to his pocket and i should not ask for that.

Bus number KA 01 FA 1953 Today 15 April 2015 near 5pm from Ecospace Bellandur to Sarjapur Signal ORR Lady conductor issued ticket of 20/- I gave Rs.500 and she returned only 430/- 50/- still pending. Ticket no. M17 548059 I still have the ticket with me Also she made foul comments and said shut up twice when i said 50 pending. VERY DISHEARTENED BY THIS BEHAVIOR IN BANGALORE BMTC :( Ticket number 13326 http://www.mybmtc.com/customer/support-en/ [protected]@mybmtc.com

Sir, I am Nooh P P, working in IBM at Manyatha Tech Park Bangalore. I lost my mobile phone on the way to my office today morning. Hence, I kindly request you to register an FIR on the same and help me to get back my mobile phone in an asap manner. Hope you will do the needful. Thanks for the understanding.FYI :Name : Nooh P PLocal Address : No 24, Aashirvada, Kempapura, Hebbal, Bangalore 560024 Date of journey : 15 April 2015Time of journey : 10:00 am (Approximately)Lost in Bus No : KA 53 F 128 (not sure), BMTC Blue coloured ordinary bus.Route of journey : Kempapura Bus Stop to Manyatha Tech Park IBM Gate StopLost mobile name : Samsung Galaxy Note 3 SM N900 IMEI No : [protected]Telecom provider : Tata DocomoLost phone number : [protected]Available contact number : [protected]

I took a Bus from, Bus No : 250B. Veh No - KA01 F2393, Boarded from : Vishweshwaraiah layout 5th Cross Alighted : Jalahalli Cross. The Fare for the said distance is 12Rs. I did not have exact change, when I asked him to take 20 and return the change his response was just get down. I somehow managed a 5Rs Coin and gave him and he returned only 2 rs, while he should have returned 3. I had already taken the ticket and when I asked for the remaining change he asked me to return the ticket and get down from the bus shouting at me in his native language. When I replied to him in English : "Do not misbehave" he started shouting even further highlighting something about my talking in englsh to fellow passengers. It was almost public humiliation along with Harassment for having asked rightfully for the change and asking him to not misbehave. I hoe this case is dealt with and saves the other fellow passengers who travel on this route in future.

We are facing lot of issues from bus conductors, they are not giving the change and if we ask they are not bothering for Ex: i traveled from B Narayanapura to Dhevarabisanalli (Intel Stop) the ticket is Rs.19 but they not giving 1 Rs back and at end of journey they asking ticket back and every day we are facing same issue. Not only this if our travel journey is within one stop, they are not at all giving ticket, they will just collect the money.but no response from there end. they are for the people but they are not following it.please kindly take proper action on this.not only me lot of people l are facing this issue. Thanks for filling out the form. Your Ticket number [13296] is created.

I board route ORCA-02 bus from Jakssandra to Whitefield (Kalyani Platina). The conductor asked me to come at Jakssandra Bus Stop for morning pickup. I agreed on it though its too far to reach there by walk and I have to take a three-wheeler (auto). Though in evenings when returning from office no other person gets down at the same place so I ask him to drop me a little further on 100 feet road at signal. He was very poor and rude in his talk and with authority told me that we won't stop. He also asked the DRIVER to do the same. He did this in a scolding and authoritative fashion. Please look into the behavior of this conductor. People like these are spoiling Software and Knowledge culture of Bangalore. Sanjeev Ranot

I was driving near Marathahalli junction around 11:00 AM today and suddenly the Driver of BMTC Regn. No. KA 01-F-2770 came from left side and intentionally brushed my car's left side causing damage. The side has red paint from the bus. After I came out of my car and asked him about it he started abusing me thinking a lady driver will get intimidated. when i asked him to stop at next traffic police booth, he threatened me saying he will crush the car i am driving. i tried talking to the inspector present at the traffic booth and he suggested that we go to nearest traffic chowki but the driver just fled with the bus. How can the government bus service which is there for the service of public threaten to crush other civilians and still get away with it. Not only was his behaviour uncivilized but threatening to crush the car is actually a criminal offence. i as a female feel threantened in my own city due to this rowdy like behaviour from BMTC bus driver. My question is do we even have any authorized department who actually can make the driver's accountable for their act? Or if at all any repercussion for their unruly behavior against the law abiding citizen of Bangalore? Lastly who will bear the cost of damages to my car?

I boarded Bus Registration no KA-5-F-233 today(April[protected] at 6:45 Am from Mayo Mall to come to Domalur Bridge Bus Stop . The bus conductor was asked me ticket amount i gave 100 rs and i told him clearly orry sir I don't have exact change for that he was stopped the bus and asked me to get down from the bus i told him sorry sir i will not do then he taken money from me(100 rs) and gave ticket(19 rs) again i asked for this distance ticket...

Bus No - KA -45, F636. I had catched the K-4 bus(Chandra Layout Depo) in corporation today at 88.8.30 pm. Firstly they had changed the roout nenearnear Rayancricle suddenly. I requested both driver and conductor to provide the stop in new bus stop petrol pump, located in between mysore road tolget and Satellite. But they refused and started speascolding in bad language for me. Kindly request to take necessary action on them and request you to inform every depo drives to provide stop in new bus stops on every location. Regards, Vinutha

This complaint is about the government bus operations (rules) and operators, in Bangalore City, Karnataka. Bus Pass system is to ensure a single person travel with one pass. However system makes it difficult and unnecessary demand to people make a identity card for monthly passes. When one have a driving license, voter id, adhaar card etc so many govt. identity cards along, there isn't any new identity card necessary for taking monthly passes. Secondly for daily passes, it been enforced commuters to sign on the passes. The sole concern should be a single person travels by a single pass. What does one ensure by asking a person so sign in a pass? Has this been not enough, there is now another stupidity going on, the conductor now forcing people to write important information as government id card number on passes. Why? My only fear is this will further push a innocent person into the risk and turmoils of criminal prosecution as one's pass being found in a crime scene would make a person suspect, whether or not he/she is in it?