Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I have travelled from Marathahalli to ITPL (Big Bazaar).
The ticket price is Rs 25/-
I've given Rs 50 and they returned me Rs 20.
Due to unavailability of Rs 5 coins.
They didn't given me the remaining amount even at my last stop.
I've asked them phone pe option also ti get my amount.
They denied it and asking only coins.
I don't have any change with me.
Finally I've left the bus without getting my balance.
Please take appropriate action on this
Incident.
Such a recklessness will be very harmful for public.
Save Humanity - Prove accountability

Today I paid 150 rupees instead of 15 rupees by mistake while boarding a bus from itpl to igate. The bus number was KA01F4604. Kindly help me get my refund amount

I was coming back from school with my child sitting behind me on a two wheeler.This bus hit my vehicle and I fell down.The driver was driving very rashly.

KA57F3171 this bus conductor is very rude and always tells to get down and he won't issue ticket from Bommasandra to Bommasandra water tank

I am a regular commuter of BMTC buses From Kundanhalli gate to Shivaji Nagar route, buses are not stopping at stop we need to run till it spice garden. It’s Very difficult for office people were travelling in bus in the morning hardly there is only 1 to 2 very less buses available from Kundanhalli Gate to Shivajinagar & bus will be filled with people even people be standing in the door hanging. Very Less buses are available to shivaji nagra.

Kindly requesting to help us to provide more buses at the time between 8am to 10am.

And I got bus at 10.15am at HAL but bus driver after seeing people are waiting here he did not stop bus here I have to run 200 mtr . The bus no. is KA 57 – F 2660 and that reason I am sharing his photo and he was doing a very rash driving. kindly take the necessary action.

I am a regular commuter of BMTC buses From Kundanhalli gate to Shivaji Nagar route, buses are not stopping at stop we need to run till it spice garden. It’s Very difficult for office people were travelling in bus in the morning hardly there is only 1 to 2 very less buses available from Kundanhalli Gate to Shivajinagar & bus will be filled with people even people be standing in the door hanging. Very Less buses are available to shivaji nagra.

Kindly requesting to help us to provide more buses at the time between 8am to 10am.

And I got bus at 10.15am at HAL but bus driver after seeing people are waiting here he did not stop bus here I have to run 200 mtr . The bus no. is KA 57 – F 2660 and that reason I am sharing his photo and he was doing a very rash driving. kindly take the necessary action.

BMTC customer helpline number is also not connecting

I take the AC bus and the ticket is ₹15. I can’t always have ₹5 change with me. I pay ₹20 and most of the times the conductors don’t return the change stating they don’t have coins either.
This happened so many times now.
Either enable online payments in all the buses or provide the conductors with sufficient change.
Conductors are very rude to the passengers if we ask for the ₹5 balance (which is our rightly our money)
I can provide the bus numbers from the tickets if needed.

I lost my bag in BMTC. I am traveling hebal to hunsmaranhalli i lost my bag. Kindly support to find my bag

Today, 1/6/23, boarded the 300E bus from Shivaji nagar busstand to come to Jai Bharat Nagar. The bus no. KA57F2899, the conductor didn't give ticket to any of the female travellers. Not sure if he gave to the male passengers so I won't comment upon it. Many female passengers kept asking him for the ticket but he kept saying wait, I will give. I told him that I am getting down the next stop, give me the ticket. He just went to the back of the bus and stayed there. After getting down the bus, he just motioned me to go eventhough he had enough time to give me the ticket. I got down the bus at 08:40pm at Jai BharatNagar bus stop.

Please take action against the unfair bus conductor.
Thank you

Today 3/1/2023 while traveling from KG halli to Chikabanavara around 3pm bus no. 271R KA57F2400 conducter didnt return me ticket when i asked him, he was showing arrogance and was in a hustle to make some extra money, when i asked him for ticket boldly he handed me over 10ruppe ticket but my fare price was 20ruppe, when i pointed out he is corrupted when showed anger and made me get down the bus, This is not the first case of bmtc, if you check Quora.com you could read such more article about it. I hope the goverment takes action because not only it speaks about BMTC repution but also Financely it is a lose to the goverment as well.

On 31st I was travelling from bangalore airport to Kadugudi via KIA 6A the first bus that leaves from airport at 5:45 AM. I forgot my card holder in that bus. Please help in getting that.
The card pouch had:
Chhattisgarh voter ID
Chhattisgarh Driving Licence
Aadhar card
SBI ATM Card
HDFC ATM Card
Standard Chartered Credit card
IndusInd Bank Credit Card
Office RFID card
My own passport size photos

KIA 7 bus does not stop near mehkri circle, palace guttahalli or palace grounds which comes.between 11 am to 11.30 am. Inspite we get to the middle of the road and show ths hand. It is risky for us in traffic to stop the bus. I understand that the airport vbuses are also for Bangalore public

I travelled in a bus 502H from 8th maili to kenchapura cross ticket cost is 25rs i didn't have change so i gave 100rs and bus conductor wrote 75rs at the back of the ticket i am new to that rout and first time i travelled in bus in that rout so i panicked when my stop will come and when to get down in this worry i forgot to collect my 75rs change from 502H bus conductor
Please help me to get my 75rs change to which bus department i should go to collect my 75rs change

I missed my wallet in 15E or 15G BMTC bus while traveling from majestic to kumaraswamy layout today i.e., on 29th december 2022 at time 9:45
So pls... Find out my wallet..

Bus Route# 500N - Sarjapura to Time factory via Marathahalli bridge did not stop at Muthanluru Cross Stop
Passengers kept waiving hands n shouting but no use. Bus passed in full speed.

Time 06:12 an
Date 28/12/2022

Kindly look into the matter and do the needful.

KA- 57, F3721, conductor, He didnt even check the money and give me tickets, last he ask me more 10rs for ticket and he is abusing own language, he was sleeping in bus, didnt even come and ask for ticket, simply sitting in back side of bus, abuse all, talking very rudly, kindly take action for that, dont let him repeat this kind of bad behaviour

Conductor rude behavior complaint, conductor stopped the bus 10mins near marathahalli and he told me that you get down from the bus if you don't speak kannada and the bus doesn't have good scanner facility also, im it companies there are lot of people from the other states please keep that in mind

Dear Sir/Madam,

I am writing to express my concern and disappointment regarding the rude behavior of the bus conductor on the bus 500CH [KA53F0032] on the date of December 26, 2022 at 8.38AM

As a passenger who does not know Kannada, I found it extremely difficult to communicate with the conductor and seek assistance. Despite my efforts to speak in English, the conductor responded rudely and with a harsh tone, making me feel uncomfortable and unwelcome on the bus.

I understand that the conductor may have been busy and perhaps overwhelmed with the demands of their job, but that does not excuse the disrespectful treatment I received. I believe that all passengers, regardless of their language skills or backgrounds, deserve to be treated with kindness and respect.

I hope that you will take this complaint seriously and take appropriate measures to ensure that this type of behavior does not happen again in the future.

Thank you for your attention to this matter.

Sincerely,
V.Divya

Conductor rude behavior complaint

Dear Sir/Madam,

I am writing to express my concern and disappointment regarding the rude behavior of the bus conductor on the bus 500CH [KA53F0032] on the date of December 26, 2022 at 8.38AM

As a passenger who does not know Kannada, I found it extremely difficult to communicate with the conductor and seek assistance. Despite my efforts to speak in English, the conductor responded rudely and with a harsh tone, making me feel uncomfortable and unwelcome on the bus.

I understand that the conductor may have been busy and perhaps overwhelmed with the demands of their job, but that does not excuse the disrespectful treatment I received. I believe that all passengers, regardless of their language skills or backgrounds, deserve to be treated with kindness and respect.

I hope that you will take this complaint seriously and take appropriate measures to ensure that this type of behavior does not happen again in the future.

Thank you for your attention to this matter.

Sincerely,
V.Divya

We were driving on Cubbon road in Bangalore on 24th December 2022 at 7:50 pm.

When a BST bus with the number plate KA.40.F.960 completely broke my left side rear view mirror when it hit my car while driving alongside.

This is absolutely dangerous. Any o[censored]s in the car could have gotten injured including kids in the car. Additionally, fixing the rear view mirror will cost me a lot of time and money, neither of which I can afford to spend right now.

I believe I should be compensated for the damage caused by the bus.

Please feel free the check CCTV cameras to confirm the same. Also, I have a photo of the bus (you can trace location and time of photo).

As mentioned to the above subject the bus registration number KA-57-F-4918 has to start it's route from 2nd Stage to Kadugodi via jalahalli, goraguntepalya. As my work is at Whitefield and need to take this bus as it will be easier for me to travell as this is the through bus. This bus should start at 6 am at 2nd stage, I'll wait for this bus from 5.45 itself. But this bus will not start or come at 2nd stage. I reported to the depot manager at 2nd stage and he even doesn't care or not even ready to here my complaint. He is really careless about his work and he says what I can do. If it's late the bus will go from jalahalli itself. Is this the answer should a depot manager gives to the customer...?

Really bad to here from BMTC. I'm not asking that bus to come to my house. I'm just asking whatever the route is. It should go properly. Kindly help me regarding this. I'm a female, it would be really helpful for me to travel to my workplace if this bus starts as it's original location at 2nd stage.