Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Sir, we are a group of private firm women emplo yees whose time in seconds is worth million. The Athibele bus bearing no KBS3 KA 57F-1240 do not stop at maharani's college stop at all.We have noticed this particular bus never stopping at all eventhough the bus is almost empty we have to run amidst the heavy traffic to climb the bus and inspite o[censored]s seen running the bus did'nt stop. at last due to traffic the bus stopped and w hen we tried climbing the conductor harshly denied us entry .This is the third time the conductor has acted this way, please take immediate action.. because we will definitely not rest untill justice is done to us. thanking you, Geetha.D.philip,

Hi, We are one among those who get harassed every day by the auto drivers, bus drivers, sometimes even the literates. One incident on 7-Nov-2014 crossed the thin line of limit of tolerance. It was around 9.30 PM. I was driving my car to my mother';s house. My husband was following me in a two wheeler. We were going to park our car at my mother';s place and get back in the two wheeler. On the road from Banashankari temple to Sarakki junction, near the vegetable market, there was hardly any traffic. And the roads are at it';s worst state. Hence, I was driving carefully when a BMTC bus tried to overtake from the left. But there was no way he could get through as there was hardly any space even for an auto to pass by. My husband, who was right behind the car and next to that bus called out and asked him to wait. The driver started swearing at him. We ignored and passed by. To us, the story ended there. We went ahead and stopped at the Sarakki signal for the signal to go green. The bus guy managed to come and stop right next to us, continues swearing. The dirty language pisses off any human being. There was a conductor and other driver in the bus who came down and started picking a fight. My husband was alone in the two wheeler, vulnerable with drunk uncivilised rascals around him. He fought back because there was no mistake from our side. The so called public came down, in support of their bus driver. And it was fun for them to harass someone. No one know what happened, no one cares who is right or wrong, no one knows justice. Amidst this chaos, I managed to note the bus number and take a photograph of the BMTC officials who started all this. It hurts me to say that I saw my husband getting hit for no reason. We were being harassed while the public enjoyed. And that';s where it crosses all limits. I want to Complain against the bus driver who seemed drunk, the other BMTC Officials who were surely drunk. Please help let them know that they were wrong. This is just a initiative so that no one else goes through the trauma for no reason. It';s high time the BMTC drivers learn some traffic rules and discipline. The bus number was KA01-FA-210. The route number of the bus was 213. The photo I managed to take is also attached. Please help save innocents from such daily harassment. Thank you. Bharathi S.

This happened on 31st november. I boarded the bus at BEL Circle, I asked him the ticket to MS Palya he asked me to give 14 rs, since I didn't know the route and how far is the destination exactly asked him is that cost that much, for that he started making fun of me, he continued for couple if minutes then I asked him wether asking ticket is that much big offence for that he started scolding me like anything and he used very harsh words on me and also yold that he will kick me('Odhitini' in KANNADA) he dragged my father name while scoldinng. He scolded me till the MS Palya. Bus no. KA-50 F-058F-058 Time: 5:45 pm. Date: 31 nov 2014

I caught G3 bus (which goes from EC Wipro to Brigade road, Bus No. KA 01-FA-2254) from Forum stop towards Brigade road. The actual bus fair is Rs.12. But the bus conductor gave me ticket of Rs. 19 which is a used ticket and drawn Rs.8 on the back side of the ticket. When reaching the destination, I produced the ticket complaining against the fake ticket, then first he thrown the ticket and second he refused to give the remaining amount (8) on demand. This shows completely no respect to the passenger as well as no respect to the citizen. Please take serious action against him, in order to avoid such violation in future to the citizen. Regards.

Bus number KA FA-01 110(Flyover (Wiprogate) Get into this bus from slickboard around 11 AM(28/10/2014).This bus conductor was chewing paan parag while giving ticket to passenger ..When he was given ticket to me some bad smell came out from his mouth .I think on duty he was drunken .To avoid that smell he used paan masala. Not given balance to one lady when she was get down at electronic city stop.Another girl he didn't give balance so refused to get down that stop.So he given when it was reached next stop. Please take action against that bus conductor immediately.They are public servant they should have some responsibility while they are in this job.Next time If I see that conductor in same manner I will put complaint against him in the court with valid evidence.

Date : 21-Oct-2014 Time : 08:45 AM Location : Inner ring road Bus route : 201R Bus number : KA-01-FA-1745 Bus make : Volvo Bus color : Red Dear Sir, This driver has been driving rashly all the way long. Was about to hit a two wheeler rider to death. He keeps shuttling from extreme right to left horning and annoying people. We request you to strongly reprimand him and penalize him so that this will not be reported. Please contact me at [protected]@hotmail.com for more details. Regards PR

Hi Sir, my friend is a lady went in bus no KA 57 F 488 from mahadevpura to multiplex marathahalli and she gave 20 rupees and she told that she had no change bt conductor told between the way get down and she also told what amount u have in change give me still the conductor behave badly timing 18th Oct 2014 in between 3.30pm to 3.40pm i need call from ur side other she will go to consumer court misbehaving to her by BMTC also will give FIR in that bus no.so, i need resolution by today.and i want to see that conductor who is behaving like south indian and north indian people. call me -[protected]

Dear Sir, After 7:30pm 201 buses are not available from kathriguppe.and some buses will be available but they will change bus route by asc center to via domlur. But actually bus as to come by Austin town to via domlur.kindly check and do the need full. Regards, Narasimha

Hi, This incident happened on 14th October 2014 in the morning between 8:15 to 8:30. Bus number is KA-57F-1334. I boarded bus at BHEL in Bangalore. Bus charge was 14Rs.I gave him 20Rs. He asked for change but I dint have change of 4Rs. He told that he too dont have change and gave me the ticket. I told him to write 6Rs behind the ticket so that while getting down I can ask him. For that he started to scold me like anything. Even when I asked him the change of Rs6 while getting down He started to scold me. I am working woman and I dint wanted to loose my patience because it effects my work so I dint tell him anything. Please consider this complaint and take the action because No one has right to insult anyone like that in public. Regards, Laxmi

can i get a duplicate of my volvo student pass for the october month or can you please consult the conductor about the fallen wallet ( brown in colour ) it had my college ID and my bus pass . it was lost in between arekere and meenakshi mall . volvo bus no. 365

I want to bring to your notice that yesterday[protected], I travel from domlour flyover to BDA complex (koramangala) in BMTC BUS number KA -01FA-2385 around 8:10 am. I got injured when I boarded in the bus, the driver suddenly close the automatic door and he open the door when I Shout loudly at least twice, and then he stop the bus twice in middle and then he literally abuse me In kanada, when I ask to speak in English or Hindi as I don't know kanada, he abuse me more, insulted me by using bad words and thrown my bmtc pass on my face. As My father is in defence service, we are traveled alot all over the country but this is my worst exexperience in state transport of Karnataka, Please take the correct action against driver and conductor as I m a collage student and this is my daily route . Please sir and please notify me. Thank you.

This is complaint against BMTC bus conductor.Me and my friend boarded at marathahalli around 5.10pm on 9/10/14(bus details KA57 F655).this bus regularly running between silk board to tin factory.i had monthly BMTC pass for non ac vehicle service buses..we have settled in bus and My friend asked for one ticket to tin factory but the conductor without noticing us took off two tickets and forced us to take two tickets.we have clearly mentioned one ticket to tin factory(he told that reason we were not asked the ticket fast) . Wrote remaining balance in back side of the one ticket(31rs) also used rough language.bus reached tinfactory(end point) when we returned another one ticket asked for remaining balance but the conductor refused to give the balance and misbehaviour towards us.he is highly insulting us in public.I would request the concerned officer to give the maximum punishment to the conductor., So that it make sure the same wouldn't happen to any Bangaloreans again. satheesh kumar [protected]

I got into route no. 314-D bus no:KA 53 F-111, at banashankari today around 1.15 pm, even though i saw the bus having vacant seat by the time i got into the bus, i could not get the seat and a man who posed himself as BMTC staff came sat in the seat meant for conductor of that bus. When I requested him to go back to the seat meant for male passengers he replied in an arrogance that he is BMTC staff. Later an old lady struggling all the way to climb the steps of the bus got in and asked for seat and he showed her the seat which was four rows behind, she took all the pain to reach the vacant seat. Next stop at sarakki a pregnant lady got into the bus along with her mother and when she saw the first seat occupied by this man even she requested to leave the seat for her to sit, but, even then he was so rude and showed her back seat where a lady obliged her with a seat of hers. For all these sequences, conductor and the driver was the witness where they dint even try to help the passengers who was asking for their rights. We as Bangaloreans want to know what is the duty of the conductors and drivers..? Whether a male staff can be seated in ladies seat even though the bus is fully crowded. In this case a male who was sitting in the ladies seat will be punished with a fine of Rs.100 or just ignore as this conductor and driver ignored this case. Since a month or more i am observing there is a yellow coloured notification sticked on the glass of BMTC buses where the passengers can complaint regarding male sitting the ladies reserved seats and, and the notice has been torned/scratched exactly to the phone numbers mentioned. Is this smart work of our conductors and drivers.

I have boarded the bus and gave 10/- ordinary bmtc bus at 10.15 AM 07 October 2014 Bus number "KA 01F 9803". He gave me 5/- back, then I have asked for ticket he was saying that I will give 10/- ticket. What the hell, if we insist on giving ticket how will they give 10/- ticket. I asked him why will you give 10/- ticket give me 6/- ticket and change. He is saying I dont have change get down of the bus. He took 8/- change from another person I have seen that and in his bag also he have lots of change and he cannot give 4/- change?

What the hell when we asked for ticket they will not give and asking passengers to get down of the bus. It's ridiculous. What will be the action taken on this conductor? I want to know the case history.

today i injured in BMTC bus due to carelessness of driver as well as ticket collector. actually today i tool the bus 300E from RAMMURTY circle to SHIVAJI NAGAR the whole way journey was good but when i left the buy suddenly driver close the automatic door an bus was running and i was stucked between the door and seriously it injured me and when i used to shout loudly then that guy open the door and when i went to driver and said about they even shout on me it was the worst experience of my life i never treated like this before if you really care for your customers than please take the correct action against the driver and TC.and please notify me as well that what step u taken for it my mail id is [protected]@gmail.com hope for you quick rply

It was 9:00am on a Friday morming when I reached BTM Water Tank and was waiting for a bus.201 Bus Came I was forced to board a bus which was crowded and few drunken stinking losers hanging inside. Most of the public buses in Bangalore have hydraulic doors. The hydraulic system is not Closed Why I have a Doubt From Btm Water Tank to East End.There were 4 guys who were blocking my way from going inside the bus. I requested one guy to give me some way, but he refused. I tried pushing him, but he didn’t move.After I Get Down at Jayanar 9 th Block East End bus stop Just 8 Minutes i am in inside the bus.once i get down i checked my pockets then i came to know i lost my Mobile Phone Moto E After Immediately I tried to Catch the bus but the Bus left in a Fraction of Seconds.Then i called to my no Switch OFF.Kindly Check my Mobile IMEI no [protected].I[censored] Found Means Kindly Call email me shiva.in.[protected]@gmail.com.Kindly Take Some Action Against to Pick Pocketers Save the People.Not only Me Who are Traveling in that Route Most of the People Suffered about these thing.I have one Doubt that Conductor and Driver Also Tie Up with Pickpocters why because they didn't Close Hydralic Bus Doors once they theft mobile they can get down at running bus also.Take Strick Action About these Things.Save BAngalore as well as Save India

Dear sir,

VOLVO Reg KA 01, FA 1396, 3335E plng between kadukodi and majestic bus station:


I am regular user of 3335Eto communicate to my office. This morning, 27th Sep 2014 at 0900 hrs. The driver was driving very rashly and in the process applied sudden brakes seriously injuring a lady passenger.She was thrown out her seat with her child and hit the yellow bar in the neck. I rushed with few passengers and held her.Her husband was shocked. When we confronted the driver, he was very arrogant and did not show any remorse. The lady conductor was silent in the happening. I will squarely blame not the driver, but the in charge who manage all drivers. They all need good training continuously and to speak to passengers with good manners.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />


Pl teach the drivers some good conduct ad etiquettes to deal with passengers. You are also charging high
rates with the Volvo, but more than 20 % Volvo, ac is not functioning. The car drivers also do not put the ac on, if there few passengers. It is so suffocating to travel in the Volvo bus without ac.

Pl look into these issues urgently to retain your good brand value.
Regards

Wg Cdr R shankar( Retd)
[protected]
Bangalore-37

I have got into BMTC bus at around 1.15 pm RoopenaAgrahara Busstop in Bangalore and the bus was crowded.Immediately in the next stop which comes in less than 1 minute the checking inspector got in to the bus and asked me to pay the fine, and the conductor did not even come front for me to take ticket.When trying to explain the situation the inspector was not ready to listen and forced me pay the fine.As there is no other way I have to pay the fine.He started using abusing words when tried to explain the situation.Even Conductor also told him that he did not come front to issue the ticket the inspector was not ready to accept and forcibly took fine from me of Rs.200 /- and the receipt number is Y-14 B 009601.Please do justice to me not because of money but the way the inspector behaved with me was not correct.

Hi Team, I want to bring to your notice that many of the BMTC drivers and conductors do not answer to our queries in a polite way. They do not know how to talk or behave with women passengers. They pick up irrelevant topics if any query is asked to them. The level of decency they maintain is so horrible. They behave like gundas, rowdis to the passengers. Some people behave like as if they own the bus and everything is under their control. They even behave like as if they have made the rules for the passengers and BMTC will follow accordingly. Here I want to ask 2 basic questions. Do you really take any measure to train the your employees to behave well? Are you even aware of how the drivers are treating the passengers on day to day basis? We don't want women to experience any cheap behaviour from your drivers or conductors. After all please keep in mind we are not travelling for free. Thanks, Niveditha

Today bus no.KA-01F 3835 near to kaval byrasandra bus stand stopped the vehicle after to pickup the passengers on the mid of the road even after leaving the bus stand while overtaking the bus from right side, the above bus hit my car in the left side and damaged my left mirror, while complaining the same by stopping the vehicle the staff in the bus started abusing me and my wife as if it was my fault.The bmtc buses stop anywhere on the road to pick the commuters and it crates a heavy traffic jam regularly in this area.please take necessary action in this regard and instruct the staff not to stop on the mid of the road.