Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Respected Sir/Madam, Please Improve the frequency of Bus G3. All office goers find it difficult due to less bus service. Please improve the number of buses from Electronic city to Brigade road as people like me are totally dependent on it. Past 1 week it has become a huge problem .

Hi, I am nagendra.Yesterday(08/09/2014) I travelled from shantinagar to bommanahalli in BMTC Bus having number "KA57 F1500" Bearing Route no: 356 . Around 6:05PM the Driver did too harsh driver where all passengers got scared by his driving. So many passengers asked him to go slow but he didn't listen to them. Every time he was going so closer to other buses travelling aside i could say the gap he left might be <5mm. I have my travelling tickets with me and I want to lodge complaint against him and asking for seviour punishment to him from BMTC Side.I want to know the status of the complaint also please let me know status to below email id: nagendrababu.[protected]@gmail.com. Regards, Nagendra.

I wasn't having change, instead of giving change conductor started abusing me. Just because I'm not from South India and I don't speak Kannada, he didn't give me change. All of that, he started telling me to speak in Kannada, then he'll will give me change. I have noticed another thing also that he gave change Kannada spoken people only. Had a bad experience. Route number 380C Location After T.C.Palya Date - Time 5/9/2014, 9:30am

There is a huge problem with the Bmtc bus drivers in terms of their rude behavior and non stopping bus at the relevant stops(he comes over the fly over at veerannana palya, even he didnt think people are waiting for bus at this stop) . Abusing the common people / passengers who asks about this . Sometimes they don't even think and make people to board the bus while moving or suddenly closing the doors even then they notice somebody is boarding or leaving the bus . The same experienced by me today morning, when asked about this to driver were abusive enough. This is creating a lot of problem in terms if our daily travel. Dat[protected] Time - 9.15am number - ka 57 f -1188 Route No : 502G (yeshwantapur to itpl) Driver : black coloured short height, bit baldy head person (dont knw the name) Kindly action on the concerned staffs. Else this will be taken forward to the police control room. Thanks, Basavaraj

On 2/9/14 I got into a bus heading bommanahalli from majestic.I saw that though there were many ladies standing in the bus(including me), two of the ladies seats were occupied by police constables and kindly asked them to follow the rules by letting us sit, but to my horror what followed next was series verbal abuse directed towards me.It all started with those constables yelling at me that they wont be following any rules and me being a girl had to be docile and submissive and I shouldnt be questioning the authority, also they told me that they do social service and i'm being inhuman for not letting them sit to which i replied that its their duty to serve people and they aren't doing it for free, if they were really serving people they wouldn't have occupied ladies seat, and they are the ones who are supposed to uphold the law instead they are just crushing it under their feet. They also told me that they are not at all scared of any kinds of complaints against them and threatened to hit me if i back answered them, which was really barbaric.I was totally frustrated, deeply hurt and overwheled with anger because of their behaviour and it was so annoying to see that the conductor was just a dumb spectator of all these happenings.
Its my sincere request to the higher authority to take neccessary actions and steps to prevent the violation of rules. It will also be more helpful and kind of you if you made it even more clear that ladies' seats are meant only for ladies and not for gents, no matter whether they are police or just a layman(not to mention, rule is a rule even for a fool). And I ALSO HAVE A PHOTO OF IT INCASE YOUNEEDA PROOF.I hope that u'll be taking necessary actions.

My name is Sonia James, working as a employee in a nationalized bank . i used to travel in BMTC bus with a day pass. On 02nd September 2014, morning 8.am i got in the above mentioned BMTC bus (290 E) bus no KA 53 F 218., One lady ticket checker, Police inspector and another official person also stepped in the bus at the same time along with me, I was the only person got in the bus from that bus stop. The bus was not with much passengers, i got one seat, and those persons were start checking tickets of the passengers, . When the lady ticket checker approached me, i said i just now only got in to the bus and the conductor did not issue me ticket, but she did not agree with me and was shouting at me with rude way and asked me to pay fine of Rs.500 or above as if i am a ticket less passenger, she was keep on saying to pay Fine. How ever. another lady passenger told her(lady ticket checker) that " She(myself) just now only got into the bus behind you (lady ticket checker) from the same bus stop where you (lady ticket checker) got into. That time she (lady ticket checker) got convinced about the event. Then she(lady ticket checker) interrogating by raising questions to me that from "which door you entered in the bus and which bus stop ", not only once but repeatedly she was throwing questions. Finally i got bus day pass from the conductor, and i felt very much worried and disappointed over the lady checkers rude words and way of behavior to me who was no way committed any mistakes.. And like every ordinary person, i told that madam, i will make complaint for this bad behavior from a official person like you, for that she replied " Its a service only we are doing", Then i asked her name, she did not say, and She was not even wearing the Official ID Card She was not even ready to say a sorry for the mistake that happened from her side. My humble request is, that Ticket examiners are necessary for checking and taking stringent actions in the cases of ticket less travels. But they should not be impolite and treat public as WORMS. I humbly request your good office to take appropriate action in this regard Yours Faithfully Sonia James

Ka f 57 1262, 500c
From silk board to itpl
Bus reached at silk board stop at 8.30 am ist, waited for 5 minutes.

Then, bus took service road from hsr apartments to bda without even predicting the service road is blocked and again took a reverse/wrong route & wasted out 30 minutes over there. Inpsite the main road is without any traffice. Total time taken was 30 mns from silk board to hsr bda stop.

Then the bus stops at every bus stop atleast for 2 minutes. The bus reached to itpl at 10.45 am only. More than 2 huors from silk board, which is a long time.

The volvo bus pass is raised to 2, 350 rs but there is no proper a/c working in the bus or the cruisse does not even switch on /control the temperature

Respected sir, I would like to bring to your notice that the 60 and 77 series buses are to crowded as the frequency of these buses is lesser than the number of people traveling in them.There are many people traveling in these buses mostly students. The male bus conductor keeps moving from one end to other end issuing tickets and his movement from here and there again and again makes all the female very uncomfortable. So, on behalf of all the females, I request you to either employee both male and female conductors in the buses that are crowded or make a rule that the tickets must issued to the females before entering the bus. I request you to look into this matter and do the needful for us.

respected sir/madam i would like to register a complaint on 59h (bus driver and conductor) which travels from market to kurubarahalli this to inform they are so careless and least borthered to stop the bus in respected bus stop people will be waiting they are so careless to stop the bus and just move with empty bus i would reuest you to take aserious action else ill contact your higher authority please

Respected Sir/Madam, I would like to register a complaint against conductor of 201 bus route(Bus route being Srinagar to Domlur, Bangalore). I boarded route number 201 bus at Banashankri Bus stand at around 7 15 P.M. on 15th August 2014.Ticket price to my destination being Indira Nursing home would be Rs.12/-.I handed over a Rs.20/- note to the conductor.He returned me Rs.10/- note without issuing the ticket.When asked for a ticket he refused to issue me.After an argument he handed over me a Rs.12/- ticket with the return amount written on the back of the ticket.At Indira nursing home stop, when i asked for returning the remaining change he refused to return me Rs.8/- change and did return me only after i told him that i would be complaining against him. Also I would like to inform that the conductor took Rs.10/- from 4-5 other passengers who boarded the bus from Banashankri bus stop to Indira Nursing home and did not issue ticket.I am a regular commuter in BMTC bus and i really appreciate the effort put in by BMTC staff in having made public transport passenger friendly but it is very unfortunate that some bus conductors like him would bring a bad name to whole BMTC department through such deeds.I do not know the name of the conductor neither did i note down the bus number but i am uploading photo proof of the ticket issued to me and I request the concerned officers to take strict action against that conductor.My ticket number would be Q93 985572 Regards, Swathi

Hi Team I am daily BMTC traveller to my office. Every day the bus conductor expects full change to be given. Its highly not possible for me to give the change every day unless i have a printing machine at home... And having money printing machine is definitely an offense. And using passes also not useful for me as I do not utilize is fully. Well I truly understand so many commuters use BMTC service every day. And it is difficult for them also to return the change to all the passengers. I suggest BMTC to come up with a concept of smartcard which can be used just like a debit card. These option are well used in Train travels and the same should be adapted for BMTC services as well.

Respected sir, This is to bring to your notice that the lady conductor of route number 600 QA and the vehicle number is KA 57 FI 503 from banashankari to attiblle . Misbehaved with me and my friend at about 3.35 pm on 6/8/2014 "we had boarded the bus from jayanagar 5 th block . We had given her 102 rrupees and asked for a 2 tickets one to BTM UDAPI GARDEN AND the second one to Hosa road she gave us only one ticKet of 12rupees and wrote 70 rupees on the back of the ticket when we asked for another ticket she started arguing with us we kept quite.Then when my friend got down at Hosa Road bus stop and asked for the change she gave her only 50 rupees and on asking for another 20 rupee she abused her . Respected sir this act o[censored]r employee has really hurt us kindly take due action against this lady conductor Thanking you Pavithra Vidhya

Hello Sir, Sub : This is in reference to driver of Volvo Bus, route number 500-A with registration number KA 01 FA 1927. Time of Incident and Route - 4th Aug 2014 Monday morning (7:30AM) 500-A bus moving from Hebbal to Banashankari. The driver and the conductor were using intolerable truly vulgar languages over the people who were passing by in traffic. There were so many ladies sitting in the bus and quite a few senior citizens, the driver didn't even had the basic decency. He was also too slow in reaching the destination (Banashankari Bus Stop) and we commuters (completely helpless) could not tell me him anything due to his vulgar behaviour/language. As I mentioned it was a Monday morning and all were in a hurry to reach the office, but the driver had no concern over this even though the traffic was minimal. He took 2 hours to reach Silk Board Junction. I was planning to take a audio piece as well a video clipping of his driving and bad words usage, but denied of his erratic behaviour. I kindly request the concerned Dept to take serious action on this driver and, the conductor who was supporting him. Regards, Shiva Ram Holla

Dear sirs,
To whom so it may concern

I stay at K R Puram.
Till last month the PASS issue till 10 PM near the Bus stand on the last day of the month.
This time on 31-07-14 found no one available to give pass.

Morning I came to Majestic to get the new pass at counter.
For only VOLVO bus pass all conductors give.

This cause time waste, to take leave on that day, money also waste to take extra ticket
Can you please arrange to issue monthly pass at KSRTC TRAVEL HOUSE or at the K R
PURAM counter from 06:00 AM on 31st and 1st of every month.

The Bus number 266R which stopped near sambhram engineering college by 1:30PM on[protected]where my parents departed) travelled to swasthik. They asked for proper destination but due to lack of dumbness of the that conductor, he listened some other destination. When my parents arrived the destination they asked for change. But this conductor abused them very badly. What the hell of situation is going on in this world. My dad is 68 years old and my mom is 63 years old. How the hell he can do it like that ? As i am staying out the country i cannot give a formal compliant about this issue. But i believe that if something is left in this country please take a necessary action against all these "Mother [censored]ing ". I am harsh and i know the pain of missing the parents for a long time. Hope website helps me.

Complaint against BMTC Bus conductor- Reg. From: anoop kr <[protected]@gmail.com> View Contact To: [protected]@gmail.com Sir, I want to lodge a complaint against a bus conductor of BMTC bus route number 201 (Bus Details: KA57 F727) running between sonysignal & BTM uddupigardan. This incident occured on 28th july 2014 around 4p.m. at sonysignal bus stand. I boarded this bus at this point and asked for the ticket to BTM uddupi gardan from bus conductor.But the conductor charged 520 Rupees instead of charging only 14 rupees. This happened because, the conductor wants me to travel for Without ticket and give him 10 rupees. When I asked for a ticket, he got angry and took nine rupees, which was not the actual charge. So, I would like to lodge a complaint against the conductor for his misbehavior towards the public & also for getting back my money. I seriously believe in KSRTC Officer(Mr.Venkatesh- Senior Traffic Officer)., which will be the sole responsible for taking against the bus conductor. I'm sure about the ticket charges, because i have been travelling between those junctions for Rs.7 for months. I would request the concerned officer to give the maximum punishment to the conductor., So that it make sure the same wouldn't happen to any Bangaloreans again. Also I would like to know the status of this issue via telephone call. Regards, jp [protected].

Today I was commuting from Murugeshpalya to Shivajinagar in bus number 330 at 8.45Am to 9AM. There was a lady conductor who issued 19 rupees ticket and after insisting she wrote return change at the backside of the ticket. When I reached Shivajinagar I asked her to return change. She told she don't have change. She is doing this daily as I faced same issue yesterday. It is not only with me but also with lot of passengers who commute in that route. She did this for more than 20 to 30 people. When behaved very rude.

G3 Buses from electronic city to brigade road, often do not follow their standard route of going via Infosys gate 6 to gate 1 and then left from the toll. Instead, to save time, they take a shortcut and take a left from Crowne plaza. This is causing a lot of inconvenience to the people commuting to the electronic city phase 1 and also to the people who wait at these stops for this G3. If they get stuck in traffic or whatever, that is not the problem of the residents of the city. The bus is supposed to follow a standard route. Few G3s go straight on the right route, few take left from the crowne plaza, leaving the commuters confused, and many have to get down there and walk another mile. BMTC should take immediate serious action against such drivers and conductors, who even after repeated requests from passengers do not follow the route.

Hi sir as my name s vikram, i ve faced a problem during a checking, by 2.45pm i have stepped into the bus coule of seconds checking inspectors came in asked me the ticket, i ve said him that i ve just stepped in i m buying ticket, without my knowledge he had put the penalty. and he s snatching the change which i have kept for my bus fair, at last he snatched my pocket fair. i have submitted this copy for higher authority. i need justice regarding the checking issue. Bus route :317m\1 vehicle number: T-616. Contact no: [protected]

Hi, I boarded the 411route bus at hero Honda bus stop today at 6.25 pm and paid rs 6 for ticket to kodihalli. The bus conductor pocketed the money I handed over. When I insisted on getting a ticket, he handed over 12rupees ticket and told me to pay 6rupees more. I have been regularly boarding this route bus from office every evening and am also aware that ticket charge for upto 2stops is only rs6. Another passenger boarded the bus at the next stop (domlur)and requested for a ticket to HAL and he charged her rs12. When I confronted him, saying how he can charge same amount for passenger commuting 2stops and for a passenger commuting 6stops, he got furious and forced me to pay the balance. I think the vehicle no is KA 53 F 024 ... Request you to act fittingly against such unruly anti social elements.