Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

The Bus number 266R which stopped near sambhram engineering college by 1:30PM on[protected]where my parents departed) travelled to swasthik. They asked for proper destination but due to lack of dumbness of the that conductor, he listened some other destination. When my parents arrived the destination they asked for change. But this conductor abused them very badly. What the hell of situation is going on in this world. My dad is 68 years old and my mom is 63 years old. How the hell he can do it like that ? As i am staying out the country i cannot give a formal compliant about this issue. But i believe that if something is left in this country please take a necessary action against all these "Mother [censored]ing ". I am harsh and i know the pain of missing the parents for a long time. Hope website helps me.

Complaint against BMTC Bus conductor- Reg. From: anoop kr <[protected]@gmail.com> View Contact To: [protected]@gmail.com Sir, I want to lodge a complaint against a bus conductor of BMTC bus route number 201 (Bus Details: KA57 F727) running between sonysignal & BTM uddupigardan. This incident occured on 28th july 2014 around 4p.m. at sonysignal bus stand. I boarded this bus at this point and asked for the ticket to BTM uddupi gardan from bus conductor.But the conductor charged 520 Rupees instead of charging only 14 rupees. This happened because, the conductor wants me to travel for Without ticket and give him 10 rupees. When I asked for a ticket, he got angry and took nine rupees, which was not the actual charge. So, I would like to lodge a complaint against the conductor for his misbehavior towards the public & also for getting back my money. I seriously believe in KSRTC Officer(Mr.Venkatesh- Senior Traffic Officer)., which will be the sole responsible for taking against the bus conductor. I'm sure about the ticket charges, because i have been travelling between those junctions for Rs.7 for months. I would request the concerned officer to give the maximum punishment to the conductor., So that it make sure the same wouldn't happen to any Bangaloreans again. Also I would like to know the status of this issue via telephone call. Regards, jp [protected].

Today I was commuting from Murugeshpalya to Shivajinagar in bus number 330 at 8.45Am to 9AM. There was a lady conductor who issued 19 rupees ticket and after insisting she wrote return change at the backside of the ticket. When I reached Shivajinagar I asked her to return change. She told she don't have change. She is doing this daily as I faced same issue yesterday. It is not only with me but also with lot of passengers who commute in that route. She did this for more than 20 to 30 people. When behaved very rude.

G3 Buses from electronic city to brigade road, often do not follow their standard route of going via Infosys gate 6 to gate 1 and then left from the toll. Instead, to save time, they take a shortcut and take a left from Crowne plaza. This is causing a lot of inconvenience to the people commuting to the electronic city phase 1 and also to the people who wait at these stops for this G3. If they get stuck in traffic or whatever, that is not the problem of the residents of the city. The bus is supposed to follow a standard route. Few G3s go straight on the right route, few take left from the crowne plaza, leaving the commuters confused, and many have to get down there and walk another mile. BMTC should take immediate serious action against such drivers and conductors, who even after repeated requests from passengers do not follow the route.

Hi sir as my name s vikram, i ve faced a problem during a checking, by 2.45pm i have stepped into the bus coule of seconds checking inspectors came in asked me the ticket, i ve said him that i ve just stepped in i m buying ticket, without my knowledge he had put the penalty. and he s snatching the change which i have kept for my bus fair, at last he snatched my pocket fair. i have submitted this copy for higher authority. i need justice regarding the checking issue. Bus route :317m\1 vehicle number: T-616. Contact no: [protected]

Hi, I boarded the 411route bus at hero Honda bus stop today at 6.25 pm and paid rs 6 for ticket to kodihalli. The bus conductor pocketed the money I handed over. When I insisted on getting a ticket, he handed over 12rupees ticket and told me to pay 6rupees more. I have been regularly boarding this route bus from office every evening and am also aware that ticket charge for upto 2stops is only rs6. Another passenger boarded the bus at the next stop (domlur)and requested for a ticket to HAL and he charged her rs12. When I confronted him, saying how he can charge same amount for passenger commuting 2stops and for a passenger commuting 6stops, he got furious and forced me to pay the balance. I think the vehicle no is KA 53 F 024 ... Request you to act fittingly against such unruly anti social elements.

Conductors very frequently take a lower amount and do not issue the ticket or they take back the ticket at the end of the journey. Today when I took MF 6 at Domlur Bridge to get to Channasandra the conductor gave me 2 tickets (15 & 6). The actual ticket is Rs 19/-. When I ask him to give me the correct ticket he gives me the explanation that he will return 3 Rs and take back the tickets at the end of the journey and that the ticket for Rs 19/- is 'over', whatever hell that means!!! Being a girl and not very fluent in Kannada, I dont think arguing with the conductor and creating a scene is a very feasible solution!!! Its very frustrating for people who want to abide by the law and give money to the government to enable them to provide better services to the general public to know that this money is probably just going into the pocket of the conductor. There should be a proper solution and a system in place to avoid the leakage of money like this!!!

My Destination is Athebele to Bommasandra. Vehicle No: KA -01 F- 4679.Route: From "Athebele to Banshankari" Timing :9:10 AM To complaint on the behaviour of the Conductor, refusing to provide the change, even though she have more than enough money in hand, and asking me to get down of the bus( which is still in running). When i mentioned that i really don't have the change and you can provide me, since you more than sufficient change, she started shouting and told just get out of the bus, i have to give for other commuters... i replied back, even i'm your passenger madam, so please provide me the change and i really don't have the change. still she become so rude and started shouting and using some rubbish words. so i just called to the BMTC customer care number and conveyed he information, they also asked to speak the conductor to her. so i gave to her, she is just lying saying she don't have change and i refusing to get out of the bus and also i'm shouting at her. When i continued the conversation with the officer, i told, if want i can ask other passengers to convey the actual status, they told to give her again the mobile to her. again she spoke and promises that she really don't have change and also she told, "ya will take to the nearby police station". even i told ok.(these happened from yadavanahalli - hale chandapura) After that she came to front and keep on scolding in kanada and making some comments which is really hurt. she also told that even if i get FC, no issues will take her to police station. When bommasandra stop came, i myself asked the conductor which police station madam? she replied "I don't know mush english"(in english). then i asked driver, he told it is in hebaggodi, i told fine will go. once the stop comes, she told come we will go. when i started walking with her, i have asked my neighbour seat person to come with me as a witness, so i can be supportive, but she refused saying she is already late. so i left with the conductor to the hebbagodi police station. There she told "she wants to make a complaint, saying that i didn't get the ticket". and i refuse to get out of the bus. The police officer asked me to explain what have happened: i have briefed him. then he sked the conductor, she started lying, that i really didn't have change and she spoke to the officer immediately, and my officer told to take her to policestation. and she told, "sir, let she be here, i want to carry on my duty. i'm leaving". police officer told wait, let me speak. (Really she have told 70% of the flaw statement.) and the police man asked now what you want to do to her(conductor)? she told, ya "i want to file a complaint that she travelled with out ticket from Athebele to Hebbagodi". I was shocked with her statement. Immediately, i interrupted and told, sir "I have to log a complaint on her for being irresponsible and behaving so rude with the commuter" I also told, sir i want to make a complaint on her, for not doing her duty properly and being irresponsible and shouting at me. After this statement, she was bit polite and saying see sir, how she speaks being educated... I replied, ya since i'm educated, i'm fighting for my rights and doesn't get scared and got out of bus. Then the police officer interrupted and told, see you both have to be polite and agree the mistakes. but she told, no sir let people from my department come, till then let she be here and i have to go and continue my duty" After this statement, police officer said, no, wait. and started to speak me saying " see ma, she is govt public staff, getting into such issues will impact her carrier and more over providing the change is a big issue ..." I told, ya sir, i agree her painful job and respect the. at the same time, why should she do these and not ready to accept the Truth and speak the truth to the Officers? "with both the BMTC customer care and you?" Then, he compromised and sent me and her, "saying, both the sides fault is there and there is a lesson that u should carry proper change etc...". I really want to bring this to the public notification and the authority notification. Such type of incidents really hurt and create a hurdle in many aspects. Kindly make the action on such conductors. There are conductors who really, do their duty in honest manner. i salute them at the same time.

It is noticed that on many roads the both BMTC and KSRTC buses stops for pick up of passengers immediately after the signals, thus causing traffic jams and inconvenience to the public. Even the traffic police are not bother about this and it is every minute/signal problem. Because of this even private buses stops at these juctions. Though police are present at these junction they don't bother to ease the jams, who are busy in their own activity of stopping other vehicles for their routine jobs. One can see this type of stoppage of buses on Dr. Rajkumar Road, next to Navrang theatre signal, on Goregntepalya signal to name. Will the concerned authority including traffic police look into this and instruct all the drivers not to stop buses near the signals.

To, BMTC Bangalore. With reference to the above cited subject, Route No.201-U from AGS Layout to Byappanahalli has been cancelled from 1 month, Many people go to work in the time range of 7-9 AM. There are no buses at that time. There was Only 1 bus namely 201U. The people of our area don't know why the bus are cancelled. There are many office going people who travel by bus everyday in our area. There are no nearest area, Uttarahalli or Chikalsandra where i can catch the bus to reach my destination, Byappanahalli. All the buses are to be caught only at Majestic.Please take the necessary action to increase the frequencies of the above mentioned bus. Regards, Anjana.D

Today I boarded at Volvo bus no.825 which was going from Majestic toward Hebbal at morning 9am. Bus registration no. was KA-57-F-973. My destination was Palace Ground. When I got up to get down at Palace Ground the driver didn't stop the bus saying there were not many passengers to get down so he cannot stop it there I need to get down at next stop which was Merki Circle, despite of requesting him several times he didn't stop the bus and...

I wish this complaint is taken up seriously and the needful is done. This is a complaint of Volvo bus no: KA 01 - F 9098 which runs as 500 DG in the morning from Nagavara to Kadugodi which has not stopped for me at Nagavara. The driver is highly unprofessional and have done this the 3rd time and hence found it necessary to bring it to your notice. Volvo buses are highly charged, and is this the service that we can expect from them?
Because of one or two of these kind of irresponsible drivers it sure gives the whole community a black mark, can I request this to be taken up with the concerned please? Thank you

BUS REGISTRATION NUMBER : KA 01 F-9362,
Issue occured between: Marathalli to Mahadevpura,
Bus Number : 500N/T,
Bus time in Marathalli : 9.00AM,
DATE : 27/06/14
The conductor in the bus behaved very worst with all the passengers.From Marathalli to Doddanekkundi the bus fare is 6 rupees and he collected 12 rupees from me and also shouted at me while asking for change.Similarly it happend to almost 4-5 ladies he collected extra money and behaved rudely.To a old man he did the same and when he asked about that he first spoke badly about him and later he kicked the old man inside the bus and all passengers scolded the conductor and pushed him back.He didnt wore any badge so couldnt find his name.Kindly take the needful action.
Such people should be punished.

On 23rd June 2014 at 9 am while travelling from Kundalahalli Colony to Vydehi I have experienced roller coster ride in the BMTC Bus. The Bus No was KA01 FA 1664. The way in which the Bus drivers drive Volvo in general in Bangalore is pathetic. Authorities should do some thing for this before situations goes out of control.

Hi, Bus number KA01F3949, 26th June 2014 at around 9 40 PM at CPWD quarters, HSR Sector 1 stop. I got into the bus and told "Jakksandra". He issued me ticket of Rs 19 saying that he misheard to "Lakksandra". On asking back to return the change and charge Rs 12, he started abusing and asked me to wait. After some time, he exchanged the ticket. But the main problem begins now. HE FORCED ME TO GET DOWN AT THE STOP BEFORE ACTUAL JAKKSANDRA, SAYING THAT IF I HAVE TO GO FURTHER I HAD TO PAY RS 6. He argued and abused again (in Kannada, I am not too familiar), and I was forced to get down and walk till Jakksandra. This is TOTALLY unacceptable, and I urge you to take action against him. He is around 5 feet 10 inches, very short hair and not too thin or fat. The bus driver was a senior person and wears spectacles. PLEASE TAKE ACTION. --Atanu Ghosh [protected]

Hi This is more of a request than a complaint. I travel to ITPL from JP Nagar 5th Phase by Volvo 500 KM bus which currently leaves Kalyani Magnum at 8.00 AM. Earlier it was leaving at 8.10 AM but the drivers discussed and changed the timings to 8.00 AM due to traffic. Now again they have plans to shift the time to 7.45. This is where the problem for commuters like me lies. It is very difficult to leave home early to catch the bus at 7.45 AM as I need to prepare my kids for school and see them off before taking my bus. And if I miss this bus it is very difficult for me to catch another bus for which I need to go to Ragigudda bus stop everyday as the next 500 KM bus is only at 8.45 AM which is quite late. So it is my humble request to not change the current Volvo 500 KM timings from 8.00 AM as it will cause lot of inconvenience to commuters like me. Thanks Raji

Dear BMTC Experienced this today morning near Sheshadripuram, Bangalore. BMTC bus numbered KA 01, 0897 ( to Vidhansoudha, TATA marcopolo, Blue color) was emitting very badly, would not like to see such things from prestigious BMTC on Bangalore roads contributing a lot to Bangalore air pollution. We hope at least Government buses should undergo emission testing regularly and take careful precautions to limit their Carbon emission. Regards, Sandhya

30 min before i traveled between dumlur to marthahalli. Bus conductor didn't issue ticket till the next stop also. Just before next stop i.e Manipal hospital, checking squad has entered and verified tickets. Me and one more lady don't have tickets, Because of conductor negligence. And the lady officer is very rude on us, without asking any one in the bus for actual reason. She fired on us. That stupid conductor not even opened his mouth.

Checking officer is very rude on us. She is telling like we have to go conductor and take tickets. So many people are standing there. even if we try also it will be very difficult to reach conductor. That to be just after entering into bus, how can we expect these things.

Even driver know that we entered there only. He also didn't responded.

She entered into bus in dumalur bridge but she had written in complaint like Sivaji Nagar. I have proof that i had just attended interview in TAS company. How can I travel to sivaji nagain in that time. I helped the other lady by giving her penalty amount, without knowing her face.

Just two weeks before i had raised complaint on same kind of issue. I didnt get any response on that. I raised complaint saying from marathalli to whitefield most of the conductors not at all issuing tickets. even if we ask also they are just hiding their faces. This is happening most of the times. this stupid checking officers not at all concentrating on this area. But other places just over action. They are doing. It is insult to me. It will go very if you leave this matter. I have all the proofs.

Bus Details:
Root NO: 33B/1
Bus No: KA01 FF498
Date[protected]
Time: 12.30

I Lost my red color jute lunch bag in 500c.i was traveling from silk board to marathahalli bridge. i was dropped at marathahalli bridge near ittina akaya building around 3.50 pm on 20 june 2014.The bag contains green and white color tiffins.1rectangular, 2 round, 1small rectangular tiffin. If found please contact me at [protected]. Swati

500D buses from Silk Board to Hebbal in the evening between 5 & 6pm wont go to hebbal. They drop all passengers in front of Manyata tech park since they are lazy to go to hebbal and drop passengers there and return to Manyata tech park. They wont even inform you that they wont go to Hebbal when you board the bus. One such bus did this on 18th June, the bus number is KA01 F9116. They dropped all passengers at Manyata tech park at 5:30pm instead of dropping at Hebbal which is the buses final destination. I would request that action be taken against this since the passengers have to pay again to board another bus (they wont refund) and also the inconvenience caused by this.