Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

The conductor took more money from me by giving ticket to distant bus top and blaming all on me I said a different bus stop. I was very clear from my side that I said EMC2. But he gave me a bus ticket to bellandur, and when I complained he refused to accept his mistake and said that I said bellandur. I am highly disappointed by the service, request you take some serious action.

I would like to humbly bring your attention to the issue in Carmelaram Bus stop.
Buses have not been stopping there since last few months, rather they stop 300 meters away where there is no bus stop / shade. (There is no metro or other work happening there )
We need to stand in the sun and rain for the buses. Also, there is a crossing there with fast moving vehicles and it gets very scary.

We(two o[censored]s) bought tickets from Sony World Signal to Koramangala Water Tank from bus MF-6 (KA 01 F 4954 as given in ticket and KA 01 F 4860 as written inside the bus) on 19/12/2022 at around 12:06pm. This bus has stoppages at two Koramangala Water Tank as given in the attached screenshot from BMTC.

We were supposed to get down at Koramangala Water Tank after the signal near Water Tank. However, there was huge traffic and as we were getting late for our meeting, we asked the bus driver to let us get down at the red signal. In spite of trying to persuade him to let us out, he refused to open the doors and both the conductor and the driver verbally abused us in Kannada on the context that we did not get down at the previous Water Tank stop which was barely 6-7 meters behind.

Not only that, they did not open the doors at the water tank stop after the signal and instead drove all the way to Krupanidhi College stop missing designated bus stops in between just to harass us. We are very disappointed by such misconduct and service by BMTC employees. We urge you to look into this matter with utmost seriousness in order to stop such harassments which happen to many other non-regional speakers residing in Bangalore.

These buses are already caught up in a lot of traffic, apart from which they stop at stops other than bus stops and waste a lot of time on the way by driving very slow.
Even the conductors delay their duty by slowing issues tickets.
The entire travel usually takes 2-2:15 hours, but due to these issues it takes 2:45 hrs .

I was traveling from AECS layout to Big Bazaar and boarding a bus I asked a ticket to Big bazaar but the conductor gave a ticket to ITPL which is two stops ahed and unasked for. After enquiring about it the conductor said this is how it is

Very difficult for students and office people were travelling in bus in the morning hardly there is only 3 to 5 Shivaji Nagar buses available from Marathahalli to shivajinagar & bus will be filled with people even people be standing in the door hanging

Kindly requesting your team to help

From Shivaji Nagar to Marathahalli route, buses are not stopping at Manipal centre stop we need to walk till it Trinity circle bus,

Even if the bus empty and you if you ask to stop the bus or open the door, bus driver will say come till Trinity bus stop will open the door it is very difficult for us to walk till Trinity bus stop

BMTC customer helpline number is also not connecting

Kindly requesting to help us it would be very very grateful if the bus stop at Manipal centre bus stop

The conductor was behaving rudely in the bus when i had given the pass to him he told that this is not valid n started shouting at and and telling all the passengers that I'm doing a college degree and not knowing all this which is after i told him that i didn't know about this he even took a picture of my college id and bus pass for future reference apparently.

After 10:00 pm no bus this route
Sidedahalli
Totadaguddadahalli

Chikkabanavara
(All bus bagalagunte last)

Dated 10/12/22, timming 1:pm. Due to cyclone it is raining heavily. From ramurthynagar bridge I was not able to walk due to heavy luggage n me being overweight it was difficult. So when I tried to get into the bus which was in signal. Conductor didn't allow me to get into the bus. I requested and told him that it won't be a problem since I am a bus pass holder, the conductor insulted me by not letting me in. Is it mandatory that driver or conductor should not have empathy in ur department?. Many a times I have such bitter experience with BMTC with many other situations. So this i am writing not as complaint but as request the organisation with basic empathy n manners.

After covid there are very less bus for bhoopasandra to kbs
Every 30 min we have bus, but drivers donot follow that timing.
2 buses come together and go.

Kindly add few more buses for every 15 min at evening

Sir,
I am not well from couple of days so i am travelling to Manipal Hospital from Marthahalli. I get into rushed bus. Once I entered into bus I am completely not able to stand. my body is not cooperating and I am about to fell in unconscious so I sat on steps. Bus driver is behaving arrogantly and shouting on me to get down from bus. If i would have been get down from bus I am very sure that I fell on the road. I requested him and also i said I am not well still he is shouting on me to get down. After some time one girl who sat in conductor seat gave seat to me. Conductor came and he is asking his seat, I said to conductor also I am not well still he dint listened and shouting on me to stand up stand up from conductor seat. I am help less...

One thing is very clear, as bus is already rush Bus Driver didn't gave stop any where till HAL MAIN GATE. So if I sat on steps it is not going to trouble any passengers. I can tell surely Bus Driver is behaving ling a ROWDY.

I am not in a position to take photos or to collect proofs but I noted bus number. I am writing this complaint with broken heart. We can understand how worse this driver and conductor (conductor can arrange one seat for me no. he didn't did that also). They don't have humanity also.

Bus Number : KA-42-F-1668
Travelled BUS Timings : 9:30 Am (At Marthahalli)
Travelled Date : 6/12/2022

Travelled from Marthahalli to Manipal Hospital

Requesting you to take necessary action on Bus Driver and Conductor Immediately.

Thanks and Regards
Midhuna Shree
[protected]

KBS-1l, 335E and some other buses are not stopping at commondo hospital bus stop. We need to wait for long time till some buses stops. Even though we tell them to stop they're not stopping.

I am a regular commuter of BMTC buses have taken Vajra monthly pass. I commute from Doddaballapur and there were Vajra buses at 6am and 6:30am daily and BMTC have stopped these buses saying passengers are less and it is not working out to them.

The problem we are facing with Vajra buses in morning is they drive very slow and stops 3 to 5 minutes at every stops waiting for more passengers to come to bus. The KSRTC bus takes 45 to 50 minutes to reach from Doddaballapur to Kaveri Bhavan where as BMTC and Vajra buses takes more than one and half hour to reach the same.

This is causing us delay in travel and we stop using BMTC and depend on KSRTC. Even tho we have BMTC Vajra bus monthly pass, we have to spend money for KSRTC bus in morning to reach our work place on time.

Please rethink about this provide us the Express or Semi Express bus from Doddaballapur to Kaveri Bhavan which can make us reach Kaveri Bhavan with in 50 minutes or maximum one hour time from Doddaballapur.

The bus with the number KA 57-F-1761 today 3rd December was doing a very rash driving near manuvana and the driver was very irresponsible while driving and he was least bothered with surroundings vehicles he hit our car and when we caught him and asked for explanation he was not ready to get down the bus and was making funny faces and later when asked for compensate he started asking apology and started talking nonsense my vehicle left mirror is damaged a bit and there are dark scratches on left door and on left side of bonnet I want this person should be punished

The driver of BMTC bus number KA 57 F 6000 was driving rashly trying to overtake another BMTC bus. When I tried to ask him to slow down, he tried to damage my car by driving the bus close to my car, finally driving me off the road and onto the footpath. He also shouted that he will turn my car into pieces if I try to get in his way.

He is endangering the lives of passengers and people on the road with his reckless and irresponsible driving. It is a miracle no one got hurt. BMTC should take severe action against such drivers who have no respect for human lives or decency. This happened near Leela Palace on Old Airport Road at around 3:45pm on 2nd December 2022.

Frequency of BMTC bus towards Shivajinagar is less from Peenya Dasarahalli and Yelhanka. This is creating alot of chaos among the public to travel to the place on time. It's is tedious to travel in the bus as they are too rushy or overfilled. There are times where there are no buses for 30 to 40 mins. The frequency of bus are too low during the peak hours both in the morning and in the evening.

I was traveling from Banashanakri to Hsr, asked conductor for scanner, conductor denied upi scanner and immediately told to deboardthe bus, eventhough its mandatory to use digital/UPI transactions for buying tickets, conductor rude behavior embarrassed me in public and conduc5 made me to loose my right.

We gave 200 for tickets to BMTC conductor
He wrote 150 in the back and did not give change
We boarded bus on 30th November 2022
From JP nagar metro signal
To Brigade kagalipura
Dropped off at 945PM

Ticket details
Tickets 4
Series number KN135 and KQ69
CCHS (Alphabets in ticket)
211 series bus

Respected Madam/Sir,

This is for your kind notice that bus was not given stop in bus stop on 29.11.2022 at 05.36 pm in Kuvempu circle even the passengers were waiting for the bus to getting in. The bus details are mentioned below, kindly take the necessary action.

Route No. 501C
Route - Hebbala to Kengeri
Bus No. KA 57 F 5183

Regards,

Bhuvana C
Public Transport User