Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I completely agree with this complaint..

Other vehicles are forced to brake in narrow/moderately wide roads when a Volvo
passes by.

Volvo's switch lanes and brake really hard.
There is no discipline whatsoever.

I am a frequent Volvo traveller myself and have noticed drivers drinking water
and munching on food while driving.

They should try and understand that all vehicles on road are not of
Vovlo's vehicular specifications and the rest also deal with slow moving traffic.

BMTC — Drink and Drive

Dear sir,

We travel every day in bus.Every day the charge from Bommanahalli to Check post will Rs.8, But Driver has took 10 Rs , And also he was not giving changes properly to the public and the bus number is KA 01FA1824

BMTC & Vajra Buses — Rash Driving

The following buses were driving very rashly on the Old Airport Rd (heading towards Marathalli) dtd 14th Oct 08, Approx 8.50 AM. Both the buses were racing & were changing lanes without any regard to other vehicles around & even scraped past my car in the process. The 1st bus in this context is a Vajra Bus No KA 01 FA 1279. The 2nd bus in context is a BMTC bus No KA 53 1788. This utter disregard of traffic rules must not be tolerated.

Rgds

BMTC — Conductors don't give tickets and they are abusive

On 18th Dec, 2009, I had traveled in a BMTC bus where in the conductor refused to give me my bus ticket till the end. My ticket charged 6Rs and I didn't have the exact change so gave a 100 Rs note. He was already complaining and grumbling that he didn't have change to give me and returned 95rs. I knew he wouldn't give me the ticket and found a 1 re coin in my purse and told him to give me the ticket.He gives a terrible look and signals me to wait. I stressed again saying take this one re and give me the ticket. He stared at me so rudely as though i did some crime.In fact i told him that there might be a ticket checking so give me the ticket and he coolly brushed passed me and said no one would check.These conductors are so argumentative and don't know how to speak.When there is a ticket checking, the authorities catch the passengers and don't say anything to the conductors. Conductors don't give us the ticket not that the passengers don't want to take a ticket. This is like a regular harassment in the bus.I would like the officials to do something about this. KA 01 FA1868 was the bus I traveled on 18th Dec 2009 from Vaidehi to Kundhalahalli Colony (Bus number was a 335 series, not sure).

this is a routine affair for the staff of btmc volvo bus drivers and conductors on itpl route

I would like to bring to notice the shameful behavior of BMTC conductor who was abusive towards fellow passengers, refused to cooperate, talked rashly with a female co passenger. When I asked for change in return, the conductor refused to offer the change(he could have told before hand he did not have change in which case a passenger might not have boarded the bus) and started abusing. He refused to talk/did not know hindi(Official and national language of India) with another passenger and again started abusing when he asked for pending Rs.10 in return.There was one more incident in which the conductor just gave a Rs.100 note and told 2 passengers to settle the change amount among st them and when both passengers refused they were forcefully made to get down two stops after their scheduled destination and needless to say he still did not budge and did not give away the change. Yes all this happened during my short trip from cosmos-kundanahalli to bellandur. It will be a disgrace on BMTC's part if such individuals are let off without any punishment. The crew should be counselled on how to behave with fellow passengers.BMTC already has a negative image due to such corrupt individuals and if no action is taken it will only further consolidate BMTC's deteriorating image and along with it spoil Bangalore's image in eyes of people.

Details
Date 31.05.2014
Bus number :KA-01 FA 2106.
500-C (ITPL to BANASHANKARI)
Time -2120.
ticket number - KZ[protected]Rs.30) and S48 461545

BMTC buses bangalore — Misbehaving and Cheating conductor

I boarded MBS15(KA01 8550) from HAL kalyanamantapa at around 9:40 am. I got a ticket to ITPL backgate, the condutor didnt give me the balance, instead wrote the amount at the back of the ticket. While my stop was approaching i asked the conductor for balance amount. First he pretended like he didnt hear me. Then somehow i got his attention and asked him for the balance. By that time the bus reached the stop. Inspite of having change, he said he didnt have and asked me for the change. Since i didnt have, he gave me less than actual amount and asked me to get down at the stop. I refused and i pointed out that he had enough change. Then he started yelling in local language and asked the driver move. I argued with him and somehow got the balance. When i asked the conductor to stop the bus he didnt mind and the driver too. And then i had to get down at the next stopping.

That is not all. Every day some thing or the other like this happens to almost all. Either they don't give the balance or they take money little less than actual and dont give tickets and if somebody has the guts to ask for, then they will start shouting as if it was the passengers fault. BMTC has to look into this very seriously. BMTC has to appoint checking inspectors to get hold of this misbehaving conductors/drivers. I've been travelling daily in local BMTC for the past 8 months and so far has not seen a single ticket checking inspector. If this is the condition, then why won't be BMTC under huge loss. After all, the conductors and drivers are filling their pockets.

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Yes the same happened to my friend. She asked for the balance to the conductor, he noded the head. Thniking that he will come front she got down the bus, but the conductor signaled the driver to start the bus. Hope all these complaints sholud be seen by the authority and do the needful

Yes the same thing happened to my sister also. When she asked the conductor for the balance, he simply asked her to get down from the bus. My sister being young got afraid and got down from the bus without receiving the change at all...
I seriously hope that some strict actions to be taken to these conductors...

7.30 AM onwards it is peak time for bangalore traffic. And most of the daily commuters who are travelling far distance has taken volvo monthly pass of 1500 ruppes. paying this much amount is fine only. But people should get the facility which they are charged. There are very less number of buses with less frequency in out outring road. Need to wait for one ITPL bus for 10 to 15 mins. and again stand for almost 2 hours with fully packed bus. People are not able to stand also comfortably. Please incease the frequency of busues during peak hours. morning 7.30 to 9 atleast. and evening from ITPL also after 7 there is very less number of buses. all are standing for the entier distance.

I travel regularly by volvo 333z from Mahalakshmi Layout to Marthalli. I again board the same bus in the evening to reach back to Mahalakshmi Layout..

My complaint here is.. The bus displays the number as 333Z when it starts from Mahalakshmi Layout to indicate it is going towards ITPL..

Similarly they are expected to display the number as 333Z when it leaves ITPL and is going towards Mahalakshmi Layout.. The bus displays 335E which is an indication of ITPL to KBS.. Poople waiting for the bus to reach beyond KBS like Rajajinagar, Mahalakshmi layout are misguided..

On enquiring the driver.. he responds saying nobody can makeout its going to Majestic and we dont get good collection.. As I understand the buses are arranged not for money collection and it is meant for the convenience of the people commuting from one end of the city to the other..

THEY HAVE TO DISPLAY THE BUS NUMBER AS 333Z TO AND FROM FROM MAHALAKSHMI LAYOUT TO ITPL AND THE SAME APPLIES FOR RETURN TRAVEL TOO...

I take 500BM volvo, which starts from RBI layout..
The bus is supposed to leave by 8.25 but the bus comes to the stop at 8.45 almost everyday.

This is causing lot of inconvenience to the people travelling from RBI to ITPL.

Since there is only one bus per hour, we have to depend on that bus only.

Everyday more than 20 ppl will be waiting fot the bus.

Please look into the issue.

Today I boarded at Volvo bus no.825 which was going from Majestic toward Hebbal at morning 9am. Bus registration no. was KA-57-F-973. My destination was Palace Ground. When I got up to get down at Palace Ground the driver didn't stop the bus saying there were not many passengers to get down so he cannot stop it there I need to get down at next stop which was Merki Circle, despite of requesting him several times he didn't stop the bus and I had to get down at the next stop. I possess a bus pass which cost 2250Rs. After paying this much amount is this the behaviour I am suppose to face and this happened many times earlier as well. Please take some action this.

I travel daily from majestic in 335E with a monthly pass, holders are always iltreated with bad words as it doesn't count for there revenue.
And happens to stop bus for long time and sometimesomany a times over taking wit other buses.plbuses.pleas mind conductor to behave well.
There happens lot of cheating when it comes to givin back change amount too.

BMTC — BMTC bus conductor cheats

It was outrageous and incredibly inconvenient incident this morning happened.

Morning I took ticket at Marathalli to BTM Rs 11/-. I paid Rs 50/-, conductor

said he won't write on the back of ticket but he will give refund of remaining

38. For sometime he argued as I gave him Rs 20/- later he said to come to

Banshankari and collect money.

Date: 05-Oct-2009 5.30 AM
Bus no : KA-01 F-4569
Ticket No : NF36 445117

His behavior is so bad and worst, he will keep cheat every passenger this way.
Please take action on this conductor to make sure he will not do this to other passengers and spoiling BMTC image.

I really don't know if there is any use in raising complaints against BMTC bus conductors. On 9th April 2010, I boarded the bus G-4( KA 01 FA 2219) from BTM to go to Johnson market circle. The conductor asked to me pay Rs 8 but in spite of insisting for a ticket, he refused and moved to the backside of the bus. Moreover the bus was crowded.

BMTC — Cheating by Volvo bus conductor

Hi,
I want to lodge a complaint against bus conductor:
Bus details:
Bus no.:356N Volvo
route : Forum to Rupena agrahara.

Complaint:
The fare was for 3 people, the bus conductor took Rs. 40 and didn't give the tickets,
while getting down i gave him remaining rs. 5 and told him to give ticket.
The bus conductor refused to take rs. 5 and ask me to get down at my station.
As a responsible citizen, i insisted for ticket, the conductor took rs. 5 and gave me the summary of day instead of the ticket.
by the time i realized that it is not a proper ticket, the bus had let the station.
I want a strict action against such an unloyal employee.

The information gather from the summary ticket is it's EBTMNo:46110667
Date: 17/12/11
Time: 10:00 PM.

Thank you.

Even I have faced this situation.

It is still the same. If you call BMTC helpline, they will tell some time but it is by luck only you will see this bus.
Maybe These rare but good routes should have GPS alerts for commuters who want to utilize this route.

Dont know how to put the request to BMTC to start GPS alerts for rare routes like 333W.

Dear sir,
am steephan am daily travelling Hebbal to Electronic city in volvo buss

my complaint is Hebbal depo Volvo buss not giving stop in hebbal bus stop perticurly 287 they putting the board but not stopping in mejestic they will change the board 258 and one more bus number 276

Kindly requesting please instruct the your volvo bus drivers to stop the volvo buss in hebbal bus stop just one minits passengers will happy to travelm & BMTC revenue will also improve

29.6.2012 we are 4 passengers requesting to your driver but he not stopped morning around 7.40am between time once again am requesting please inform to your dipo drivers to stop the bus in hebbal bus stop

Thanking you,

Steephan

Here, in Bangalore most of the VOLVO drivers behaving rudely, some time they won't stop to point, they will skip some stops.

I am also a regular traveller in the same route. Offlate these buses in G4 route have a pathetic frequency. During peak time, when ther buses must be running at a frequency of every 10 mins atleast, we find only one every 40 minutes and as a result, buses are extremely uncomfortable and overcrowded. On many occassions I have to settle for an auto. This is the only bus in the route and we have no alternatives as mentioned in the above post. BMTC must mend its ways and instead of farcicial "bus days" and running empty volvos, try to solve the most common problem of the regular commuter. I hope BMTC does something about this.

Hi sir this is janardhan today i missed. My wallet in bmtc G4 bus while going to bommanahalli to silkboard if anyone found pls do call [protected] see photo also

BMTC - BANGALORE — Conductors are Cheating Passengers

Hello good morning sir,
My name is Manoj, Saturday I went to home by bus (330 - shivajinagar). In that bus I saw one incident. One old lady given 50/- and asked tickets he given 2 tickets and given 2/- change to her, Excepted money written in the ticket and given. She wants to get down dommulur before stop only she asked money. He sed what money she showed ticket also he throwed outside and don’t play here like that he sed. I went and struggled so much. But his behavior like beggar. Same thing happened me too before. I think that amount more important to that old lady. I felt very bad at the time
Bus Details:
Bus No - KA[protected]
Date - 13/08/11
Time - 1.05PM
Small doubt now days those people is getting salary or not? So many times they won’t give tickets and if small change that’s it their pocket money. Bangalore conductors are horrible. Stupid money makers.

It was on sunday evening.26-march

As todays conductor does not maintain discipline, we came to notice most of the conductors use pan-parag during duty hours, which is not good to the BMTC, and the passengers are very upset with this,

Hi
Team BMTC

My name is Manoj. sending you this mail with some expectation from your end to our Bangalore peoples.
Hello, team we the passengers from K.R.Puram to Market. we have noticed many conductors are rubbish
in their behavior. As we the citizens of Bangalore should represent our state as a developed and educated state, am i right on this?
But we see most of the conductor are with out discipline in their uniforms and attitude, As we the citizens
are ready to pay and get Rs.40 of a daily pass or on monthly pass, we have this rights to complaint you people...
This most pathetic is that more that 70% of conductors chew PANPARAG during duty hours...
Correct me if we are wrong in the above sentence.
Is this the value of the BMTC family..??????????

As per my mail i can ask a small request from you team... why dont you bring any rules and regulation
for all the drivers and conductors to have a neat uniform and not to use their PANPARAGS and PANS
when they in duty.
This is not a big deal to a big BMTC family.

Hello, Sir i dont remember your name, but i have met you in bus near HOSMAT stop on thursday. i have spoken to
you also, and we had conversation till we both reach Shantinagar BMTC, later i can to know you are the Official director of BMTC, when you got down the bus all the press people covered and had some questions for you.

I still remember your words, you said as you will be ready to do any favor for the passengers, as passengers are our people, passengers are our people, passengers are our people. Do you really think
they are getting good respect from the BMTC family???? Never sir

When i saw you, the bus was came from indranagar depot, and the bus was very clear with all the water wash, only because you will travel in the same bus on the bus day.
Then why not for us, we the passengers travel daily.
We dont required so much as you get,
But we must get our value


A last question for the BMTC officials,
How may you feel sir if a conductor approach you with mouth full of panparag swelling aside his lips, asking to buy a ticket, when you are going for a exam. I met this incidence sir, so i'm completely
broken on that day.

One or the other day, your family or relation will face the same situation which i faced..
before it could happen take some steps to avoid this,
And we the college students feel ashamed to say our bangalore BMTC is not our supportive.

Hope, mine will be the last mail you will receive in this complaint..
I will try my level best to meet you personally and ask this question
This mail is not sent on general and not to insult any person, relation, management or Authority

Regards:
Manoj
[protected]

lost baggage in bus

Lost a black bag having dresses and shaving set while travelling from iblur junction to KR puram railway station today 26th January. The bus was Volvo 500D to Hebbal. Anybody who gets the same please call [protected]