Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Unprofessional behavior of conductor

I was traveling in 500 C Volvo KA-01 F-2367on 1st Dec 2010 at 1 PM to ITPL. I asked the conductor to return me 5 rupee, as I was not having any change. He said you will get it in ITPL. But after reaching to ITPL, he said you share the money with someone else whom I didn’t know. When I asked him to get the change as it was the last stop of the bus, he started arguing with me saying that you are not suppose to move in buses without change. When I said that other conductor's generally try to get it either from small shops or from other buses he came rushing towards me pretending he is going to beat me. Is this the way to behave to the customers traveling in Volvo buses? I travel every day on this route and never seen this kind of behavior from other buses like 335E, 331-A. Pl do the needful for the same.
Ticket No- MS[protected]

BUS NO: KA-01 FA-2106

Hi...
The same kind of incident happened for me also on last weekend (25 th Feb 2011 Night at 1 O Clock).

Night at 11.45 i reached Jayanagar Bus stop and was waiting for any bus, At 12.50 midnight i got a Volvo Bus which goes to Airport (KA-01 FA-2106). When i asked conductor whether it goes to Majestic he asked me to get in. After a while when i asked for ticket and told that bus wont go to Majestic and asked me to get down at Shanthinagar bus stand, i agreed and when i asked for ticket and gave 100 rupees since i dint have any change. He refused to take that and asked me to get down. Or else he demanded 50 RS instead of 20 Rs Ticket.
I told him i ll get change once i get down bus stand. he dint listen that,
Atlast he asked driver to stop the bus and asked me to get down there in ashoka pillor which was not at all safe place...!!! When i took my purse to keep hundred rupees back, few guys came and asked me the way to some place and walked with along with for few minutes later, one guy blocked me and demanded money.I lost my 400 rs and ATM card because of this Conductor. dint loose my mobile since it was in my bag. I understood that they were not so dangerous and drunker, Conductor dint allow me to ask change with co passengers.

This kind of incident should not happen in metro city like bangalore.They atleast should show the humanity to travellers.

BMTC AC G2 — No change and Rude behaviour of the conductor

Hi,

I want to register a complaint against BMTC AC G2 registration number
KA 01 F-8625 towards the rude behaviour of the conductor .I took the bus from Adugodi Police station to Electronic city at 8:45 in the morning
(Date:11 May )The ticket costs Rs.22.I just had 100Rs in my wallet.I gave the conductor the amount .But, he was shouting at me telling that he will not give me back the change of Rs 8 and was asking me to GET DOWN of the bus.I told him I do not have change and he can give it to me once I reach my destination.But, he was not even listening to anything but just shouting at me asking me to GET DOWN.It is not as though he does not have 2 Rs coins with him. Is this the way to behave ?
Thankfully, a lady helped me .She gave 2 Rs to him and then he gave me the ticket to travel.

Please take some action against this and make them realize what they are doing is not good at all shouting at the person asking to GET DOWN from the bus.
Please do look into the matter seriously .You can contact me at [protected]@yahoo.com

Hoping that the concerned authorities would take serious action in this matter.

Thanking You.
Regards,
Ann Mary

BMTC — Gave Ticket but didn't return the change

Hello,

I am from Darjeeling. As I am from different place I do not know the local language. This is not the problem that I am facing here but everyone who is from different place is facing the same. I would like to share this with you because to do the job outside from your home town is not a crime.

Yesterday 31/5/2011, I traveled by BMTC bus 356 which goes to Bannerghatta and the bus fare is Rs 12 from Majestic to Jayadeva hospital. I didn't have change so I gave Rs 20 to conductor. Conductor asked me change of Rs 2, as I didn't have the change so he wrote Rs 8 in the ticket and gave me back. I thought he will give me the change after some time but he didn't give me back. He was giving change to other passengers as they were asking him in local language. When I was about to get down, I asked him the change. First time he avoided me and pretended that as he didn't hear me. I called him again and asked him to return me the change of Rs 8. He again asked me the change of Rs 2. I politely told him in English that I don't have that's why I gave you Rs 20. Then he said something in local language and he laughed at me. All the passengers were looking at me. I am working here and I am not a beggar. I am asking my own money and he refused to give. Finally I had to get down from the bus because I was getting late for office. I got down in front of him however he didn't bother to give me my change back. As it is not because of Rs 8 I am making a complaint but I want that conductor to learn a lesson and not to repeat the same with other passenger who does not know the local language. As we are outsiders and we face lot of problems.

I felt that I definitely need to raise a complaint for such kind of Conductors because it is annoying to deal with such kind of people. I do have the ticket with me and I have kept it safely. The ticket number is NG 77 795420. I kindly request you to take an action against such kind of government employee who does not know their responsibility and value of their job. Please keep me inform about the progress as my email id is [protected]@yahoo.com.

With Regards,
Indian Citizen.

Hi,
This is Nirmal, I am regularly using BMTC volvo bus. I have monthly pass and today (23 Oct 2011) I forgot to take the pass. From CMH Road KFC I boarded on 201R timing 12:35 (Reg No not remember exactly some 4595) and want to go to Tip Sandra. Bus fair was 10 but i don't have change i give 100 rupees, conductor told me to he is not have change. I compelled to get down in between, I told him to put me on bus stop. He is rude and misbehave, at last i get down in between.

BMTC is public service and they are not trained their staff how to behave wih Public

Hi,

I was traveling in BMTC volvo 335 (KA01 1281) on 26th april 2013 around 10:30 AM.I boarded the bus from Marathalli and asked the conductor to give me the ticket to CMRIT college(whose actual fare is 15 Rs) but he charged me 25 Rs and gave me the ticket upto Graphite India.Whe i asked him why you gave me the ticket for there and charged me extra he said we give the ticket like that only.

It's not about 10 Rs, it's about transparency.How can anyone give ticket to some other place to charge extra.This behavior is not acceptable.Attaching the ticket with the complaint.

Thanks
Vishal

Dear CTM(o)BMTC
I had posted my grievance No BMTC-042012/[protected], in thee monthe of May 2012, This is regarding the elimination of BMTC stop at thejunction of 7 the main road, 1st block Kalyannagar and outer ring road.This stop was existing earlier, ever since the flyover on the outer ring road came into operation during May 2012, BMTC buses took the flyover road rather than dedicated road depriving the facility for the commuter from CHLAKERE, HRBR 1st Block. Senior citizens / pensioners, children, women have to walk along distance to catch buses either at Kalyannagar depot or to Babusa Palya.
A representation was given in this regard to Mr Padmanabha Reddy Corporator ward 28, dated 13 feb 2012and a copy to Depott manager, Depot10, kalyan Nagar 14/2/2012, who have acknowledged our rerentation, but not provided stop till date.
Now I am representing as secretary, Citizen welfare association HRBR, Reg no(SOR/BLU/DR/780/09-10), and request you to reinstate the bus stop on the ground level at the said Junction to alleviate the citizens commuting problem.
Thanking you
Yours faithefully
S.Surendra raju
Secretary
Citizen welfare Association HRBR, Kalyannagar, Bangalore 560043
Reg no(SOR/BLU/DR/780/09-10)
No 17, 6the main, HRBR 2nd block, Kalyan nagar 560043

[protected]@yahoo.com
Hello
I read your profile today and it was so good to me.u know that i am interested to be a friend first.i also believe that coming to you will be a probability of meeting that very love that has been lacking in my entire life. please i will like you to contact me direct to my e-mail address,
([protected]@yahoo.com) i dont know the posebility of remaing in forum for long time, i will give you a full introduction of my self with my pictures ok. i will be waiting for your mail to my e-mail adsdress
([protected]@yahoo.com) as you know
there is no age, race, colour n religion barrier when it comes to true love,
cares Grace.

dear sir,
please provide buses from yelahanka to jalahalli cross. because so many people are travelling daily to jalahalli cross from yelahanka. hope bmtc will provide buses in short time.
thanking you

reg no:KA01- 9581 andkKA01- 1593 busses never stop in old-chandapura stops in morning nearly 7:15am...

BMTC — cheating and conductor misbehaviour

i am dr sushil nahar, i am working in sparsh hospital, narayana hrudayalaya healthcity campus, bangalore. i was boarded in 360B volvo bus on 3rd may 2010 at around 4:30 p.m. at veersandra near electronic with my wife and 3 1/2 yr kid. we took 2 daily pass. he charged for 80/-Rs each and i paid 160/- total and gave us ticket only of 75/- each. on asking it told price is raised but ticket is old printed is availble. we accepted his words. during coming back in night of same date we took 356N at around 9- 9:15 p.m. near shantinagar. despite showing of passes conductor and driver misbehaved with us and insulted us in front of all passenger and they forced us to pay again otherwise we have to getdown from bus. finally both of them push out of bus in between route with my wife and small kid which was unknown to us. we reached home near around 11p.m. it was very unsafe for me and my family. it was irresponsible, rediculous, criminal offence to give mental, physical, social and financial harrassement and endangering our family lives despite paying full fees.
i expect authorities to take necessary and punishing action against both conductor cheated us during ticket issue and both driver and conductor of 356N for endangering our life.
dr sushil nahar
email: [protected]@yahoo.com
mob.[protected]
BMTC pass no.0101111,0101112 dated 03/05/2010

Subject: Cheating by conductor and Rash Driving - BMTC services
Date 25th March 2011

To whom so every it may concern,

These conductors and drivers are a menace to our society. Instead of enjoying fabulous public service provided by Karnataka Govt, its becoming a scare to talk to the conductors or sit in Volvo buses.
I have been travelling in the Volvo buses for the past 3 years and i can certify that the service/ behavior has deteriorated.
On 22nd March 2011, i was took a Bus from SAP Labs to Domlur 2 8:40 am and was travelling in KA 01- F 8799. The driver was in race with another bus no KA 01 F8798. People were falling as these two drivers were competing with each other, but the drivers were catering to their ego clashes rather than providing a comfortable service to the customers.. Upon asking them to stop the race, they were ignoring and not paying heed to our requests.

Another cheating happening in Volvo and the blue line buses.
I take the bus from near Domlur flyover to indiranagar 12th main and the fare is Rs 10/- and Rs 6/- in Volvo and blue line buses respectively. But the conductors take Rs 5/- and not give the tickets. This is not fair. Our government is providing us the services and we should pay the correct amount.
When we complain then they take correct amount and give the tickets.
This is not fair on our part as well as the conductor's part.
Today, i was travelling in KA 01 FA 1700 Volvo bus @ 9:45 am and i gave the conductor Rs 10. But instead of giving me the ticket, he returned Rs 5/- to me.
And when i complained he took the Rs 5 back and gave the ticket, stating, that i can complain anywhere. Is this how we, as a country, can come over corruption/ cheating??
I really request BMTC/ Karnataka Govt to have a governing authority/ forum/ complaint cell who can govern over such rash driving and cheating by the drivers and conductors.

Please advise where we can put a formal complaint.

Mundhavni Cheema

These BMTC bus coductors are behaving very badly. Bloody

BMTC VOLVO - Misbehaviour of volvo bus conductor BUS NO : (KA-01 FA-2268)

I was asked to get down from the bus just because that I'm pregnant. The conductor asked me to move inside the crowd, when I refused saying that I might get my tummy hurt, I was made to get down from the bus. This happened 2 adys in a row. Most of these conductors ill-treat the people carrying bus passes. They treat us as though we are travelling for free.

BMTC — Dinner

Bus Route : Ramasandra to Yelahanka (KA 01 FA 2300) dated[protected], approximate 9-20pm, They will stop the bus, because they will go to some house for brining meals, about 25 minutes passengers waiting in the bus, after they told lunch is important, passengers interest is not important. This area is very remote area, very difficult reach to houses, but your employees are totally neglect. Please take action

BMTC — complain against drunken conductor

I was traveling from KR Puram to Srinivasnagar in Shivaji nagar bus which hardly takes 10 mins.It was on 16th Oct 2009 at 6 pm.The conductor was drunken and was mis behaving with ladies.When my stop came i came near the conductors seat to alight, he hold my hand and was mis behaving.he was telling me to wait till the stop comes by holding my hand tightly.I dont know the name of the conductor but the bus number is KA 04 FA 654.Kindly take action on him.

Bcoz so many conductor doing like this even today morning(04 jan 2011) also happaned like this in 77B (KA-01 F-1911) actually daily like this happen in this bus becoz i always travell in this bus morning 8.30am. today wat happen means one granny and grandpa were boarded in this bus in navarang signal and that granny is given 20rs to take a ticket to mahalakshmi layout conductor taken the money but he didnt given the ticket but that granny is waiting for the ticket but he didnt given so plz like this so many people not getting ticket for wat they paying...
I hope that you will take my complaint into your consideration and to punishment severely for such people...
I request you people to take some action on these nonsense

hello sir/madam,

i do agree with this.

actually i was going to wonderla.
i dont know the route so i have asked conductor to tell once the stop come near.

that time he started blaming us.like with out knowing all the stuff why have you boarded the bus.

this is un-forgottable thing.

every conductor should know that passengers are their gods.

they should know their minimum responsibilites.

the bus which i travelled was KA-01-FA-1358
timings : around 9am

BR,
Durgam

hi every one i wanted the concerned person should read this and take necessary steps if he doesn't he is also misusing the public money. I here by stating that as the citizen of india i lived around bangalore location and most probobly use public transport which is bmtc.My complaint is that when we get into the bus the conductor charges some fee to issue tickets here what happened is for example:if the ticket cost 4rupees the conductor receives 3rs from the public without issuing the ticket where this money will go to his pocket which we can tell in the better word called black money.This happens in the daily basis with lots of public money being misused and no checking authority have visiting frequently if this continues the government will loose lots of public money which can also useful for further development.Plz take necessary steps so that we can eradicate this completely so the duty can be followed hence the comment has be taken seriously if any body had concerned about our country bye bye...

Respected Sir

Today o borded a bus at devinagar and gave 10 rupees to the conductor to issue the ticket to Hebbal, he gave me 5 ruppes back and did not issue the ticket. I asked him for the ticket and he replied very rudely saying if you want ticket then 8 rupees. every day i travel in this rute and i pay 5 ruppes. Old fare was 4 and now its 5 rupees. He behaved very rudly and there was no name plate and totaly drunken.
please take action againt him. Ihave also complained at hebbal depo they asked me to complain at ttmc yeshwantpur.

Bus No KA01 F8896 Bus C9.

Date[protected] at 9.45 AM

Ashwini

S we are facing the lot of problem due to inconvinent bus facility for the past Several years, due to this we cannot go reach the office in time, No BMTc taking action to solve the Public issue on this even after several complaint

This via From Madiwala to Kammanahalli Kalayan Nagar, Bus .No. 8 & 412 A there is no convinent bus on every day, the bus are available every one hour, Upart, we are facing the traffic jam in railway track in byappanahalli,

Even if they come, either the buses will be crowded or they won’t stop as the buses will be already crowded.

I kindly request to this press to take neccessary action to solve this public issues immediately. AS BMTC Changed the route like Via byappanalli go to cocktown, jeevanhalli, it take other one hour to reach the office lately every day.

As we are taking a Monthly Bus Pass of Rs. 725/= Due to inconvenient bus facility everyday we use to travel only through cab. As there is lot of income getting through bus pass but not providing the convinent buses over this request.

kindly help us to solve this issues

Hi All,

BMTC conductors are not giving tickets. When i asked for ticket they are charging more and not giving change in return, saying no change. If we ask several times, they are asking to contact Depot.

This happened in the 171 bus route. ( Sony center to Forum route )..Bus number : KA 1909. Time it hapened 3:50 pm, 22nd May 2011...

This happened several times, not sure where ticket checking Squad is present ? Since they are sleeping, these coductors are daring these things ( not giving tickets ). In this they are making money.

Regards,
BOB..

s, i too have experienced such things many times, just to escape giving change, these conductors rush towards men's section, they know that we woman wont shout loud for him. when we demand it, they misbehave and shout very loudly.

Dear Sir/Madam,

Till now there are numerous complaints on different sites I have read again Volvo bus conductor.
Please update if there is any result of our complaints on this board.

I have also been misbehaved by these conductors and drivers several times.
I am narrating today's experience here. I have the ticket with me So updating the details as below,
Time- 09:48:50
Date- 22/12/2011
No: 018234
Vajra

Kundalahalli to Vaidehi

Below the ticket there are some other details which i am putting here.
[protected] V333R[protected]N

Asusual I got in to the bus It was rush during this time.
The conductor Came to me and slapped on my hands and pushed me to get inside.
What the hell. He could have told me to come inside. But no He slapped me hard on my hands and was pushing me by getting physical.
I was too shocked to react. When I was paying for the ticket .. he started to abuse me in kannada and told me after some time to straighten the note and give it back.

I mean how can people be so rude and insensitve. Here is a pregnant lady who is travelling and instead of being helpful these people are ruthless and so rude.
I was almost in tear.. Some how I controlled my emotions and came out in by stop.

But why don't people react to these misbehaviors... And after writting so many complaints here and there nothing ever happens to them..
I mean common guys u must be having your mother, sisters and relative ladies travelling by volvo. How can u tolerate if some body behaves this badly with them...

This was the last thing which I could do against them...


Please help me in :(


Thanks
Priya Kashyap

ya...i have seen conductors doing this to mostly non-kannadigas...it's high time they should take some action.

Yes... This is common thing with VOLVO service. Some time they will give next stop ticket and ask for more money (Rs 20 instead of Rs 15). Also their behavior is also very bad. A driver/conductor, who is driving a Volvo bus, should behave with the passengers properly. Volvo is not conductor's private property, as they behave.
The above mentioned scenario is common and I also heard the same from my friends also. We need the correct ticket with proper fair. I think there should be a laminated fair list (Laminated - because it should not be modified by the conductors) in the bus.

BBMP please act on this issue ASAP.

BMTC — Kadugodi Bus Stop

I want to complaint on few conductors in Kadugodi Bus stop. Early morning before 6 and evening after 6 most of the conductors rub their body to the passangers