Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Sir/ madam

After flyover from hebbal all buses police direct towards service road which very small road and it's two way and people park there vehicles too, it's very difficult to pass that road and all officials who travelled through bus getting late to office, and who are coming in own vehicle allowing them to main road, it's not fair, u should let people in own vehicle in service road and allow bmtc busses in main road. For it's become every day problem, due to heavy traffic it's difficult for us to reach office. Request you to allow all buses in main road.

Today afternoon around 2 30-35 I got into BMTC bus with vehicle number KA 57 F 1086. I gave 40 rupees to conductor and 5 rupees change also for majestic it's 25 rupees but conductor started to argue with me like I have given 25 in order to return my 20 rupees he started to abuse and shout at me we had a strong heat up argument he said he will count the total and if their is any variation in amount I will pay you how the hell I remember the amount I have paid I need to wait for money what kind stupid reaction was itplease tell your officials to talk properly with the passengers and behave properly I hope I might get proper response from your end

378 route to kengeri.. overtaking a lot to other bus which was going to uttarahalli.. driver and conductor should know there are lot of kids traveling with them..

Hi,

Bus No. KA-57 F-3360, Date- 13/10/2022, Time- 5:53pm. I asked for a ticket from KR.Puram Railway Station to New Horizon College and the ticket costs 20/-. Conductor took 25/- and denying to return the extra 5/- and to exchange the ticket. He is saying I have said to issue ticket for Silk Board and talking in a round about way.

This is a sort of misconduct with the daily passenger like me. This kind of misbehaviour is not expected from BMTC.

I'd like to request to check this matter and I would wait for the refund of extra 5/- in my account at an early basis. UPI id- [protected]@oksbi.

There are no buses running from Mekhri circle towards Rajajinagar.
I have experienced this trouble lot of times and this is really disgusting! I have been waiting in mekhri circle since 2pm, it's 3:30 pm now!
According to records there are a number of buses ( numbered 180 and 176 ) scheduled in these timings but i didn't come across a single bus here.
This is really shameful on your part! Action has to be taken on this!
Very poor service!

Major reason for the complaint is that in 290E, electric buses not only one bus, 2 buses(pink colour) are not even stopping even though the bus will empty and more than 5 people will be waving at the bus to stop.(from YALHANKA to shivaji Nagar and majestic buses)
It is observed @ October 2022 12th...

There is no bus towards abbigare after 6pm. I stand evryday for the bus and there is no bmtc bus provided only after 7:30 the buses to this rute comes .. i request to provide atlest one public transport bmtc towards abbigare from chikabanavara.. the following vedio is given for the proff of people standing in the bus stop for more than the time limit . And there is no bus till now. Please take this as the consideration. Obliged

Hi..
This is Ankita yadav, travelling from Bangalore airport to Railway Station KR puram. But the conductor dropped me forcefully at Tinfactory even I told that this is not Railway station KR Puram (as per Google Map). I am traveling in night time alone female and I am new in Bangalore. This is so horrible experience in KIA-8/10.

Please consider this as complain against bus conductor.

Regards
Ankita yadav
Mb. [protected]

Hi Team,

I took Bus from Kaikondrahalli to Wilson Garden Police Station on[protected] which costs 30 Rs, but as I didn't have change I gave 200Rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Bus Number:KA57F0134
Boarding point: Kaikondrahalli
Dropping point: Wilson Garden Police Station
Tkn number: 6246
Date:[protected]
Depot-25

Major reason for the complaint is that in Hebbala and in NES, electric buses (pink colour) are not even stopping even though the bus will empty and more than 10 people will be waving at the bus to stop.
It is observed from August.. Mainly 402B Buses.

I Gowtham C The student of JS PU College, Mallathalli, Kengunte circle
Our college leaving timings is 5:15 pm
And My home is at chandralayout from college to home the daily bus route is 61A and 238VR and these buses are improper it comes to bus stop at 5:10pm and it goes from 2 weeks i and my friends, classmates are struggling by BMTC's inconvenience

Very sincere request to find my purse which I ve lost in BMTC bus MF 1 I took a bus from Brookefield Mall and my stop was at Satya sai hospital. I ve my Adhar card and some money in my purse. i would request you to find the purse.

It is a problem faced by many o[censored]s that the busses from Yelahanka to devanahalli (298, 298M, 281, 281AP etc) are very less and they are always full .. there is no place even to stand whereas the busses from Yelahanka to shivaginagar (290, 290E) come every 2 minutes and go empty always and also busses from Yelahanka to bagaluru (289, 289A) ... So i request you to increase the frequency of busses from Yelahanka to devanahalli so that it's easier for public to travel. Especially in morning 7-10am time frame is too much rush and no place for even 1 person to even stand. I hope you'll look into it and increase the frequency of busses .

I recently took BMTC knowing online payment methods like G pay and Phone pe are accepted as conductor will give QR code to us. It was a very disgusting experience when i asked the conductor to give QR code he told he don't have. When i asked why he told we don't have that's all. I told him I don't have cash and I can pay only through online platforms. He rudely said i[censored] don't have cash get down that too in between 2 stops. Some how
I managed to search 5 Rs and got down near next stop. If they don't have QR codes then why to tell we accept online payment in buses.Bus No- KA 53 F 123

Hi sir

This is Nandini M. My son is studying in kristu jayanthi College.. he got his buss pass and two route he can travel.1) Ramamurthy nagar church side 2) tin factory side..

Today he went Ramamurthy nagar but bus conductor and your checking officer is penalised for Rs 800.
Please let me know ..and I need this amount to be returned.

Yesterday I was traveling from bomasandra to laksandra. In bmtc bus where I have took ticket of ₹25. I have given ₹30 to the conduct he issued me ticket but not given me remaining ₹5 changes. He also didn't said anything thing that he will gave it later nothing he said he was quite. Then later I asked him to give the change of ₹5 he just ignored it.
Later he come to me and ask me to take other tikcet because he don't have change I said him I have already taken ticket he was not agreeing he was telling me that if don't take another ticket means get out of the bus in between unknown road this is the behaviour of the bmtc conductor with women passenger. I was feeling helpless at that time so I have taken another new ticket of ₹20.

Now a days bus conductor of bmtc is behaving very badly with the passenger this should be stop higher authorities should have to take action about this .

Sir, There is no proper bus facility from Anjanapura double road, MKS Layout Doddakallasandra. Existing, 1 bus (215 BA)is running with only 3/4 trips per day. There is no bus stop/ shelters on Anjanapura double road, no name board regarding the bus route numbers & timings. Request you to kindly provide increased bus facility with 10/15 minutes frequency to Banashankari/ KR Market/Kempe gowda Bus Station via Anjanapura double road-Gubbalala cross- Doddakallasandra-Konanakunte cross. Also please provide bus shelters with name board detailing the bus route numbers & timings.

Sir,
I am Chikkathirupathi passenger in this evening time 6.00pm to 10.pm busses not come properly.

And Some time they will drop pass holder passengers unwanted stops like I should go Chikkathirupathi but they will drop Kalkuta agragara.

Some time they will switched off led board bus after cross the bus stop they switched on the board

It's issues happening only after 8.00pm we are very suffered to staying in this location.
And turister also suffered

Please take action

Hai i am an advocate and practicing in an High court of karnataka. Today i have travelled in KSRTC bus from lakkasandra to Anekal in Non-stop, Bus no KA 42 F 2144 @ 2 O Clock, the lady conductor abused me in a filthy language for not closing the bus door and i have informed her it’s not my duty to lock the door and also i had my two bags in my hands so that i couldn’t close the door at that moment and at last i have only closed the bus door but also conductor scolding me for an hour and she also abused the ksrtc department for not providing the comfortable doors and also she stated that our department is worst department and there are in loss not providing good salary to us and higher authority are eating our salaries and public will come and eat our heads and i kindly request you to take a necessary action against the lady conductor and i don’t have an knowledge about her token number or name and i kindly request you to intimate me that what action taken against conductor..Thank you.

Dispait my daughter is having a Student Pass ( aswathakatte - sultanpalya to Malleswaram 18th cross) VIA - (1- CPRI, 2- Sadashivnagar), condcuters are asking her to get down at CPRI and take another bus to sultanpalya, they are not allowing her to get down at TV Tower. Kindly note whiel going from sultanpalya no one is questioning but during the trip from malleswarm eveyday she is complelled to pay. pleae suggest what to do? Bus pass copy enclsoed.