Claimed

Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

2.5
Last updated Mar 22, 2024
Complaints 2853
Resolved
1389
Unresolved
1464
Quick Links
Statistics
Share
Contacts

File a complaint to Bangalore Metropolitan Transport Corporation [BMTC]

Having problems with Bangalore Metropolitan Transport Corporation [BMTC]?

File a complaint and get it resolved by Bangalore Metropolitan Transport Corporation [BMTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bangalore Metropolitan Transport Corporation [BMTC]
Customer Service Contacts

Bangalore Metropolitan Transport Corporation [BMTC] Phone Numbers

Toll free
1800 425 1663
335
167
Phone
+91 80 2253 7596
220
137

Bangalore Metropolitan Transport Corporation [BMTC] Website

Bangalore Metropolitan Transport Corporation [BMTC] Head Office Address

BTS Bus Depot Rd, Shanti Nagar
Bengaluru
India
560027

Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Srinivasaram
from Bengaluru, Karnataka
Oct 3, 2022
Report
Copy

Bus facility & Bus stop with shelter

Address:No.499, 4th cross,MKS Layout 1st Phase Doddakallasandra Bangalore 560062

Sir, There is no proper bus facility from Anjanapura double road, MKS Layout Doddakallasandra. Existing, 1 bus (215 BA)is running with only 3/4 trips per day. There is no bus stop/ shelters on Anjanapura double road, no name board regarding the bus route numbers & timings. Request you to kindly provide increased bus facility with 10/15 minutes frequency to Banashankari/ KR Market/Kempe gowda Bus Station via Anjanapura double road-Gubbalala...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sridhar Ramamoorthy
Oct 1, 2022
Report
Copy

304 VB Chikkathirupathi Buses not come properly

Address:Chikkathirupathi

Sir,
I am Chikkathirupathi passenger in this evening time 6.00pm to 10.pm busses not come properly.

And Some time they will drop pass holder passengers unwanted stops like I should go Chikkathirupathi but they will drop Kalkuta agragara.

Some time they will switched off led board bus after cross the bus stop they switched on the board

It's issues happening only after 8.00pm we are very...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vnick
from Bengaluru, Karnataka
Oct 1, 2022
Report
Copy

Conductor abused me filthy language

Address:Bangalore, Karnataka

Hai i am an advocate and practicing in an High court of karnataka. Today i have travelled in KSRTC bus from lakkasandra to Anekal in Non-stop, Bus no KA 42 F 2144 @ 2 O Clock, the lady conductor abused me in a filthy language for not closing the bus door and i have informed her it’s not my duty to lock the door and also i had my two bags in my hands so that i couldn’t close the door at that moment and at last i have only closed the bus...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dispait my daughter is having a Student Pass ( aswathakatte - sultanpalya to Malleswaram 18th cross) VIA - (1- CPRI, 2- Sadashivnagar), condcuters are asking her to get down at CPRI and take another bus to sultanpalya, they are not allowing her to get down at TV Tower. Kindly note whiel going from sultanpalya no one is questioning but during the trip from malleswarm eveyday she is complelled to pay. pleae suggest what to do? Bus pass copy...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
SAI RAJARAM NAIDU
from New Delhi, Delhi
Oct 1, 2022
Report
Copy

Not stopping the bus in the bus stop

Address:Halegabbadi

There is only 1 MKT-5H bus which comes for every 15-20 min in Halegabbadi, I've been waiting since half n hour the following buses did not stop in the bus stop..
What if I had exams n missed the bus?
These are the following buses,
KA57F 0474
KA 57F 4992
Even though I waved my hand to stop. They didn't. Plz consider this as an serious issue n take action against them....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I was travelling in a bus from Sarjapura to checkpost. And the destination was checkpost, i wanted to get down at Koramangala water tank. And this is stops at Koramangala 1st block and says this bus won't go further. I was trying to ask why and conductor was trying to shout at me stating that he had been mentioning it. Then why the board?

And i got down at Koramangala first block. Another bus came from Sarjapur side. Number:...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Dear Sir/Madam, My Son have been illegally charged bus fare from hebbal to Hennur cross in spite of having valid student Bus Pass for the same route. Charged ticket and Students bus pass is attached herewith for ur ready reference. Request to look into the matter urgently and issue necessary instructions to the bus conductor....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Bus no KA-57-5031
I get inside the bus in Byatarayanapura it was rush there was place near driver one more girl was stood and i was also stood near by her . I was left place for people walk but still driver not moving the vehicle because I was not back. Because he stopped everyone started scolding me. Who are they to talk about me and he told get down from the bus who is he to tell . If I distrub someone or not leave place to go inside...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harish G Sankannavar
Sep 27, 2022
Report
Copy

Bus not stopping at palace grounds bus stop

To
BMTC,

As a BMTC commuter, I have observed that most of the bus does not stop at palace grounds, going towards yelhanka.

It is problem for commuters .

Kindly see into this.

Thanks and regards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Md Rafi Ahmed
from Bengaluru, Karnataka
Sep 27, 2022
Report
Copy

Bus ticket payment

Address:Marathalli

This payment was done on 24th September 2022 at 7:57am through Google pay and the payment status was showing as processing and i showed same thing to Bus conductor and waited for the transaction to complete but it didn't reflect and amount got deducted from my account and Bus conductor she talked with me in very rude manner and again she again asked me to do payment and i refuse to do as my previous payment amount deducted and the conductor...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tqqq
Sep 26, 2022
Report
Copy

Driver Driving slow and conductor

I was travelling from mekri circle yo nest in G9 bus on Sunday 6pm . So many illegal acts took place in the bus .
1.Driver driving slow as I am a student i travel always in bus so i know that it would take 30 minutes from makri circle to nes Or max 45 minutes but this driver drove 1hour to nes and Sunday's there is no much traffic also
2.Conductor had no 5 rupees as change so he did not ask other passengers but he said that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subrahmanya SL
Sep 25, 2022
Report
Copy

Not Operating route

Address:#160,1st main road , shivanapura, HOSAKOTE TQ, Bangalore rural dist, shivanapura-562122

Dear sir/madam,

Due to covid 19 the route no 382AB has been stopped on lockdown time and after lockdown BMTC is not operating this route.

This route is from KR Market to Beerahalli via Hosakote and Depot 39.
As this route connects village to city the formars/students/village people's depending on this route to transport.
We request to operate this route agin and help village people's....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SaaronP
Sep 23, 2022
Report
Copy

Frequency of bus - G2 from Sarjapur to MG road

The frequency and the number of G2 buses in the Sarjapur to MG road route are too less. The wait times for G2 are over one hour, even in its starting point Mayo Hall, and I’ve found many citizens complain about the same multiple times on my journeys.
As G2 route is connected to many premier spots of Bangalore, such as MG road, Koramangala, etc, and as it is one of the only buses that go to these spots from Sarjapur, it is the daily...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishabh Kumar Verma (Rishabh)
Sep 22, 2022
Report
Copy

Most of the time They dont accept UPI payment

Address:Kadugodi White filed AECS Layout

Even though there is provision for online payment but most of the time BMTC bus don’t accept UPI payment .
Another problem there is no option to buy daily ticket and bus pass not very efficient for daily travel if one has to travel few days in week.

Thanks,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
1DT18EC008 AKASH PATIL
Sep 22, 2022
Report
Copy

Iam complaint on giving complete information

I asked about the route of bus bus conducer misbehaving and not giving correct information.

Bus no KA57F1041...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sathyavani_basavaraj
Sep 22, 2022
Sep 22, 2022
This thread was updated on Sep 22, 2022
Report
Copy

Rude female conductor

Address:Bangalore

I was traveling in bmtc purple colored electric bus from kadugondanahalli to shivajinagar. The bus was filled. Near Fraser town bus became free and there was 2 to 3 empty seats. I went to sit in one of the seat, the lady conductor had her bag on the seat and dhe was standing. I told her to take the bag so I can sit. She told I'm standing from yelanka where am I supposed to sit? Where is the seat for conductor? I told her there is no seat...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aravind A S
from Bengaluru, Karnataka
Sep 22, 2022
Report
Copy

Misconduct of Bus Conductor

I am a PhD Scholor in Christ University Bengaluru. Today I get on the BMTC bus KA57F949 from chandapura to Christ university bus stop on[protected] at 7.55 a.m. I have a prepaid online monthly pass valid till[protected]. I have tried to validate the pass by myself but only the pop came up and it was not updated on the page. I tried so many times and still it was the same due to the server problem. I was facing the same, server issue for two-three...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Volvo bus enroute to silk bord is too slow, as if the driver is scared of driving even wen the road is empty, apart from that all the buses stop near tin Factory n KR Puram for a long time waiting for the bus to be filled, its like we are travelling in some local city bus waiting to fill as many as passanger as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prasant0310k
Sep 21, 2022
Report
Copy

Issues with BMTC bus KA-53 F-0191

The passengers o[censored]s can't travel in this bus KA-53 F-0191 because of odor smell. They haven't cleaned any dust in the bus. There is no two rows seat in the bus. For doing this, you can take out all the seat, we( passengers) can stand and come....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pullayya Naidu
Sep 20, 2022
Report
Copy

Bus is not running in time

Bus are not running in time even after availability.
E.g.KA41 D2353, approx at 7 pm on 20th Sep 2022, even after availability staff are not using the bus till they fill 4 new available bus. BMTC is creating inconvenience to commutors. As an evidence you may use CCTV and bus stop records for evidence. Just to fill buses above capacity and they are making commutors to wait 1hr even after availability of bus.
Please help us. Pathetic...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy