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V
vadiraja
from Bengaluru, Karnataka
Dec 2, 2008
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Sir/Madam,
At Majestic Bus stand towards Maratahalli route, every day we are facing problem due to lack of pass buses like pushpuk or red board . BMTC is providing only Volvo and Suvarna Buses.(During 8 am to 9 am around 10 to 12 Volvo Buses available and 5 to 6 suvarna Buses, others are only 1 or 2 for more than 100 passengers )
Aug 14, 2020
Complaint marked as Resolved 
respected sir,

we are staying in nr colony nearby basavanagudi area. few days we are facing lot of problems regarding the timings of 32 bus i.e, starting from nr colony to shivaji nagar. there was one bus 32 comming from kalyan nagar depot reaches nr colony starts towards shiviajinagar at 7 and 8 in the morning and in the evening/night at 8 o clock. when we tried to contact the depot manager somebody told that the bus has been cancelled due to poor collections. but, it is an educated area each and every one have day pass or monthy pass. since passes are not free and we are paying for it. if they want better collection let them cancel pass system only at nr colony bangalore 19. most of commuters especially women floks face lot of problems who have to take long route after gettting down from richmond circle towards kr puram, kolar, hoskote, whitefield ulsoor, cvramannagar, etc., etc.

kindly please see that the same buses are available for office goers of nr colony and also we gave a letter to the concerned dept at bmtc at central office but therewere no response. this is for your kind information
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    Shijo
    Nov 19, 2008
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    I took a BMTC bus 500 from Doddenakundi to Kadubeesanahalli in ORR today i.e 20 Nov 2008,

    The bus registration is KA -01 FA 1156

    Time 9.30 at Doddenakundi

    The ticket conductor issue me an old ticket of 7 Rs after getting 5 Rs from me. After i picking up a quarrel with him to issue me a new 5 Rs ticket he gave me one and written 5 Rs change behind the ticket. During the course of the journey I have seen him issuing Old Tickets/Not issuing tickets after taking money.

    When I was about to get down I asked for the change. He took the ticket back and after giving the change he was not ready to return the ticket back to me. Again I had to quarrel with him to get the ticket back. The conductor speaks in Unruly manner to anybody who ask him for a proper ticket.

    These employees are looting both the public and government, same time causing inconvenience to the traveling thousands.

    I request BMTC authorities to take actions against such conductors and WE PEOPLE SHOULD MAKE THE CONDUCTORS ISSUE TICKETS AT ANY COST...

    Also THERE SHOULD BE CONTACT NUMBERS OF BMTC COMPLAINT REGISTRATIONS DISPLAYED PROPERLY ON EVERY BUS.
    Complaint marked as Resolved 
    Verified Support
    Aug 25, 2015
    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
    Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC

    BMTC — No ticket issue by conductor

    I took a BMTC bus from st.Johns to bommanahalli today i.e 7 nov 2008,

    The bus registration is KA -01 Fa 1455

    Time 9.20 at st.johns

    The ticket conductor refused to issue me a ticket after gettin Rs5 instead of the actual fare(Rs 7)

    When i picked a quarrel with him he issued me a ticket for Rs 9 after getting 2 more rupees.

    Finally i had a Rs9 ticket having paid Rs.7

    I could notice easily that he was not issuing tickets(after getting money) to many persons.

    During my travel of 3 stops the conductor has earned a minimum of Rs100 to his OWN POCKET.

    So wat wud be the loss to the government all through the day????

    I request BMTC authorities to take actions against such conductors and WE PEOPLE SHOULD MAKE THE CONDUCTORS ISSUE TICKETS AT ANY COST...
    I have also experienced similar incidents and have also sent feedback to bmtc through internet, but didnt get any feedback or response.
    These cases will easily be observed if the checks are regular and also the drivers and conductors issuing tickets are held accountable.

    It is surprising the Bus conductor or driver donot issue tickets, by taking a rupee less than the original ticket.
    One of my native people also mentioned that the buses (NW or NE not sure) going to north States from Karanataka also dont give tickets. or they take back the tickets from customers when they get down from the bus. The tickets are not punched in this case.

    I am concerned that a state owned profit making organisation like BMTC, might start incurring losses because its own employees are greedy.
    Sending this mail, for a broader betterment goal of our State owned Transport and Nation.
    People shouldnot forget that the Bomb blasts in Mumbai were a result of corruption and we are allowing this tree to sprout and grow here.
    I face the same problem everyday.
    This is a common problem where I travel between Meenakshi Temple and Arikere Gate on Bannerghatta Road. Because the fares change at the next stop, many passengers also encourage this by giving less than Rs.5/= which is the normal fare. I need to tell them that I want a ticket instead of change back. There is one lady conductor who indulges this even on Volvo and Suvarna buses. Once she gave me a Rs.20/= rupee used ticket instead of a Rs.10/= ticket. Other instances I had to insist for a ticket. Ticket checking is very rare and the conductors seem to know it beforehand if there is one.

    BMTC — No Tickets Issued

    Hi,
    I am Sathya, am a Software Engineer, I travel by BMTC bus everyday, the distance of travel is short and just one stop in between. The ticket fare is Rs.5. But these conductors do not issue ticket mostly, just keep the Five rupees for themselves or simply return Rs2 when u tender exact change.. even i[censored] ask for ticket, they simply flee off from the place..
    What is all this? Why should the money go in to wrong hands? Imagine if the conductor does it for 20 times a day, Rs.100 that has to go to government is lost...
    The remedy is, there must be ticket checking happening inside the bus as well as in the busstops, so that every passenger should demand for ticket now and then...
    Please take action.
    Yes this is common. I have faced this problem a number of times. Its better to remind oneself to wait for the ticket before handing he money. That way they just can't avoid facing us.
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      Sreejith.P.R
      from Chennai, Tamil Nadu
      Nov 11, 2008
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      Extra ticket charges by BMTC

      Hi,
      I observed several times in BMTC buses, they are collecting extra money from the passengers and issue the ticket. Suppose, if the ticket charge is Rs.10, some conductors are asking for RS.11 or Rs.12 . As my last experience:- Usually, I am paying Rs.5 from ‘bansankari’ bus station to ‘devagoude petrol pump’. But, conductor collected Rs.7 from me at two different times. Since, they are issuing tickets, I...
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      Kilaru Sambaiah
      from Kuzhithurai, Tamil Nadu
      Oct 31, 2008
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      BMTC Volvo buses have two doors and I understand one for exit and one for entry. It is difficult to exit from the entry door as we have to go in between seats and people. I request the authorities to consider opening exit door for all passengers to exit from comfortably.

      I was traveling one bus from Electronic city to Double road bus stand and requested conductor to open the door. She started abusing. It is rediculous for her part and I wanted to bring it to
      the authorities about the incident.
      Aug 14, 2020
      Complaint marked as Resolved 
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        M
        mamathadiya
        from Hyderabad, Telangana
        Oct 20, 2008
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        Sir,
        in the morning 6.25 am on 21/10/08, the bus no KA-01 F-2379 suppose to stop in the Kuvempu circle NEW BEL road, today he din't stop the bus there and he went off. i got another bus and i catched that bus near to railway track in Jalahalli village, i Asked with the driver and he is telling that there is no bus stop why i have to stop there, mean while all the buses are stoping & he himself stopping there. From 2 years i am getting the bus to Kegeri in the same stop. He stared to shout at me and he telling that if he wish to stop the bus he will stop otherwise he won't stop the bus. I have to reach to my duty by 7.30am if the bmtc people are doing like this means how we have to reach. Bus is not filled also only 5-6 passangers was there. It is coming from Banashankari 500 Banashankari. Please take action to that driver.
        Complaint marked as Resolved 
        Verified Support
        Aug 25, 2015
        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
        Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
        As i am a student regularly travelling in city bus in the morning from konanakunte to sajjan rao circle and returning from the college in the evening.In the same time, the school children also travelling in city buses
        which created heavy rush in these buses.I request the concerned authorities to ply more buses in the
        morning and evening times.I also request the concerned authorities to advise the bus drivers to stop the
        buses at the bus stops where students are waiting for the buses in the bus stop. Many times the drivers
        are passing through the bus stops ignoring the students present in the bus stops.Kindly look into the problems of school and college students.
        Today (10-Apr-2009) When i was travelling in a BMTC bus from Hebbal to Jayadeva in 500A, The bus didnt stop in the bus stop instead made us get down in the next stop. He expects people to get down in the signal. Where as we wanted to get down in the bus stop.

        Conductor of the bus was very arrogant. The Bus Number is KA 01 2832. The time it reached Jayedava was around 10:10 AM.

        We would appreciate if you could help extend services of BMTC for people and warning the arogant drivers and conductors. Please have them stop the busses in the bus stand. If others are interested to get down in signal it could be call of yours and drivers if that could be permitted or not.

        Please let the BUSSES stop in the Bus Stands and not skipping them for their convinience.
        Respected Sir/Madam,

        in the morning 8.30am on daily the bus no KA-01 F-3270 (Bus 278E) suppose to stop in Bhoopsandra, every day that bus is not stopping there, instead they stop in Nagashattihalli go off. Not only myself even my friends and some regular passengers from that area miss this and if we ask with the driver or conductor the blame other buses move early during the peak hours people rushing to offices, children going to school it is difficult that the bus does not come in time. atleast suvarna bus was there but now even that is not coming we dont know where to tell our problems please atleast sent suvarna for 8.40am everyday or take action against that bus driver and conductor. hoping it will be rectify as early as possible for the public purpose plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
        Hi,

        I am working in the company which is there in kasturaba road. Actually frequency of 34 bus is vey less, it comes after 30 min. From 6.00PM i was waiting for the bus 34 yesterday, i waited till 7.30 in the same bus stop. By this time three 34 bus came and not even one stopped in that bus stop though bus was empty.
        I really wonder why this BMTC buses are meant for? I request you to take the immediate action about this because waiting in the bus stop for one and half hour for the bus to stop is just a meaningless and its really BAD BMTC bus service
        Hi,

        I travel from Banasanakari 3rd stage(Sita Circle) to MG Road & Kasturba Road to Sita Circle everyday. In the evenings, very few 34 series buses stop at Kasturba Road Bus Stop (Opposite Vishweshwariah Museum). First of all, the frequency of 34 series ( from Shivaji nagar) to Hoskerahalli is very less compared to T4, 43, 45 series. Above all these if buses do not stop at bus stops, commutors like me end up waiting at the bus stop for one to one and a half hours.

        Kindly take immediate action.
        Dear Sir,
        I wish to inform you regarding improper BMTC bus service near Agra Junction to HSR Signal. Actually we have stop at Agra Bus Depot, but your bus drivers are taking left turn in Oxford Collage road divert towards HSR signal after Agra Village. If we want to get down in Agra Bus Depot we have to catch another bus from HSR Signal if not we have to walk from HSR Signal to Agra Depot. Today while i come from KR Puram Bus the bus driver was taken diverted towards HSR Signal, i have requested driver to stop there, but he is not responded to my request. We are inconvenient while we have travel in BMTC.

        Kindly do the necessary arrangement & needful.

        Thanking you
        with regards


        Gopi
        Sir,

        I am ashwini i am not able to get a bus to sahakarnagra. though we have many buses we r unable to get the buses on time, i need to live my home at 8.00p.m. for 10.00 Clo off. The dirvers r not at all on time they take their own sweet time to come. Never i can see any off the shivijnagar bus either 314 or 288A. The same proble in the evening also. In case they r late no stop is been given, it is really very inconvent to travel. I hope the BMTC ill responde to the problem we are facing.


        Thanks you,
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          Charulatha.S
          from Bengaluru, Karnataka
          Oct 15, 2008
          Resolved
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          Respected sir/ madam

          This is with regards to the above mentioned subject. I must confess that i am embarassed to make this complaint, but i feel that i must share my anger and despair with the BMTC authorities.
          I am civil Engineer working in Larsen and Toubro(L&T).I travel from Bannerghatta road to BSK III stage every evening and generally take 201 bus from East end stop. On14 october also i boarded "201D" from east end.(I got in at around 7.15pm and the bus reached its last stop Srinagar at around 8.20pm).
          As you can imagine, it the peak hour and buses are crowded. The conductor on duty was having ahard time to collect the tickets, and as such he was right in the middle of all the lady comuters, but subsequently when there were fewer people in the bus, he still continued to physically handle many of the lady commuters when going about his duties. This is not the first time that this conductor has done this. I have personally had such disturbing encounters with him on more than one occassion.Hisbehaviour is not normal and many a times it is vulgar. We, ladies have to put up with lot of such nuisance from many other passengers on a daily basis, but when a proffessional conductor misbehaves on duty, we feel really helpless. I hope you give this due consideration and reprimand the conductor for his behaviour.
          I hope that BMTC authorities will consider this issue seriusly and insist to its employees to maintain some decency and courtesy with the commuters.

          Thanking you

          Regards
          Aug 14, 2020
          Complaint marked as Resolved 

          BMTC — Conductor Behaviour

          Hi Sir/Madam,

          Yesterday i took BMTC from Water Tank(Koramngala) to Shanti Sagar(Koramngala) .Conductor took 5 Rs..I asked for the Ticket, he said it will cost 7Rs.
          I Paid 7Rs to get the ticket whereas the fare is 5Rs.

          Warm Regards,
          Teena
          Bus Number was KA-01 F1829
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            Ravindra
            from Guruvayur, Kerala
            Oct 6, 2008
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            Sir,
            Today at 4:15 PM I got into Bus route no 210N (Uttarahalli-KBS), at
            Thyagarajanagar. I was supposed to go to Chamarajpet. The conductor told that the bus will not go via Chamrajpet, but it goes via National College and asked me to get down at Makkala Koota. When I asked him that the nameboard shows that the bus moves via Gandhi Bazaar. This is not the 1st occasion, this I am facing this problem many a times. The Bus no is KA01-F 3538.

            Since I am aged 59 years it is difficult for me to walk the distance. When I told about this to the conductor he asked me to travel in an auto rickshaw which is not possible for my pocket. I therefore request you to issue suitable instructions and warning to both conductor and driver to ply the bus in the correct route

            The action initiated may please be intimated to my email: [protected]@yahoo.com
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear Sir,

            Everyday at 7:15 AM i got in to bus i.e is 96H bus Number. it will go to Kamalnagar to Majestic, through Sujatha it will pass. but my complaint is not regards to wrong route of plying.hence the Misbehaviour of Conductor, He misbahave with Girls and he never issue the ticket properly, he never give the ticket to a nybody who are travelling to Kamlanagar to Dhobi Ghat, and also who are travelling to Majestic for those person he issues the ticket, so Kindly Day after tomorrow, or Tomorrow just cum to our Bus for Inspections, pls Kindly Take the Action against this Conductor
            Everyday at 7:15 AM i got in to bus i.e is 96H bus Number. it will go to Kamalnagar to Majestic, through Sujatha it will pass. but my complaint is not regards to wrong route of plying.hence the Misbehaviour of Conductor, He misbahave with Girls and he never issue the ticket properly, he never give the ticket to a nybody who are travelling to Kamlanagar to Dhobi Ghat, and also who are travelling to Majestic for those person he issues the ticket, so Kindly Day after tomorrow, or Tomorrow just cum to our Bus for Inspections, pls Kindly Take the Action against this Conductor
            sir



            please take up this issue seriously.

            we almost 70 peple who are waiting for the bus, which is in graphite bus stop ie., kundalahalli bus stop.

            sir pleasehel p us while coming from white field to marathalhalli from 5 pm to 8pm none of the bmtc buses ply from this side. only we are seeing private and volvo buses.

            kindly do the needful

            regards

            ashwin
            [protected]
            There is a serious issue with the transportation here. Please contact teh officials at :

            [protected]@mitchellgold.com
            [protected]@pbglf.com
            [protected]@allencomm.com
            [protected]@uinta.com

            shomari.[protected]@arielre.com
            [protected]@rachlin.com
            [protected]@arcus.net

            Hope there is some improvement in the furure.
            STAMP DUTY AMNESTY SCHEME – CONVEYANCE DEED - GOVERNMENT OF INDIA - STAMP OFFICE

            I bought property on illegal premises. The land belongs to the Railways and the construction of the buiding was done by one Mohammed Rafique. I purchased the said property form him in the year 1978.

            Nobody till date has asked me to vacate the premises. Nobody has asked me to pay any taxes and if some municipal person comes around I send him away with chai (and gaalis [badwords] if needs be).

            I am the legal owner as I have a ration card, election I card, I have named the property myself and also have an electricity connection registered in my name.

            There has been no stamp duty or conveyance deed in the picture.

            My question is whether is it required for me to pay anything to anyone to live in peace in the place where I an staying for the last 30 years ? (this stamp duty and conveyance ?)

            My brother who bought a place in Andheri faces much problem on this and even has to pay Stamp duty for earlier transactions for the property before he bought the same. You would agree that this was an unknown law for payment of stamp duty and conveyance deed for quite sometime. He has paid the stamp duty from the purchaser but he is being advised to pay stamp duty also for all the previous purchasers of the property who have not paid stamp duty till date.
            (This comes with a free penalty of 2% per month i.e. 24% p.a.)

            I am happy I have no such problems except I want clarifications to the above.

            Thanks

            Mohammed Kasim
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              Subramanya SA
              from Bengaluru, Karnataka
              Sep 29, 2008
              Resolved
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              Dear sir/Madam
              We Rajarajeshwari nagar pople are finding verymuch inconvinince 6pm onwards everyday. Suppose we want to go outstation the buses will start at mejestic normally around 10pm. To catch those buses it is very difficult. there is hardly one or two buses will come for one hour. There will be lot of people weiting for it. More over this 225c busses are slow and and will tke 30min to reach arch itself. Please look in to this matter and make an arrangement at least to reach arch easyly.
              We sujjest you that one or two buses every 15min betn. arch and beml 5th stage.
              SA subramanya
              #1034, F1, BRAMHI, manipal hospital road
              beml 5th stage
              rr nagar bangalore-98-
              Aug 14, 2020
              Complaint marked as Resolved 

              BMTC — Evening buses

              I am an Project Engineer working in a company near Jayamahal. My complaint is while travelling from Home to office ( Gorgante palya to Shivajinagar) i find lots of BIG10 buses travelling in this route around 8.30 to 9.30, but while returning home i hardly find any buses in the same route...
              WHERE DOES THIS BIG10 Buses go in evening from 6.30 to 8.30pm ?????????
              Buses were very few in this route before introducing big 10, but after introduing also i find no buses in evening...
              Plz do the needful

              BMTC — No Buses

              There are no buses to Kothanoor Dhinne (J P Nagar 8th Phase) after the flyover work started at 15th Cross...it has become very difficult for common people to reach their destination... please allow some more buses through these route all the time...touching kothanoor Dhinne...especially at night.(9.30 to 11)...students who are coming home after their tutions and colleges find it very difficult... please do the needful as soon as possible...

              .
              My office is on M.G.Road and I reside in Vidyaranyapura. I commute through me car and distance is 17 Kms. Would be happy if Vajra buses are frequented more from Shivajinagar to vidyaranyapura. 6.30pm is the last bus from Shivajinagar. We leave office only at 7.00pm. Many requests have already been made without any positive yield.
              Dear Sir

              I am the residence of Adur & I travel by bus everyday from Adur to Ulsoor. Previously the route of 315J bus was from Adur to Majestic but now the route of 315J bus has been changed & now it’s Rampur to majestic which leaves at 7:45 Am in the morning from Rampur village. We have 3 more buses facility from Rampur village to majestic and K R Market (294B, 313F, 307)

              There is no response from Depo manager when we had discussed about this problem.

              We sincerely request you to arrange for the bus facility back to Adur.


              Regards,
              Ganesha.k
              +91 - [protected].
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                Sharanya
                Sep 29, 2008
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                Today(29/9/2008) at 8:15 AM, i boarded the BMTC bus number 502 with Registeration number KA 1023 at BEML layout.
                At Brooke field(next) stop, , a ticket checker came asking for the ticket. we (3 of them, Girls) who boarded the bus in the front at previous stop (BEML Layout) didnt take take as conductor was behind.
                The ticket checker came saying ticket issue has been closed at beml layout stop.
                so, he asked us to pay a penality of 100 RS. This was a mistake of conductor and he was standing mum and not responding for what we are questioning him.

                Ticket checker was too rude, , and he said he will leave us only when we pay the penality amount.finally we paid 70 rs as penality.

                nobody in there bus where also supporting us. all where simply watching.
                because of the mistake made by the conductor, , we paid rs.210(70 each). I have that receipt too.
                Aug 14, 2020
                Complaint marked as Resolved 
                pleaase provide information on how to get the justice, even i faced the same problem today.
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                  Rahul Joseph
                  from Bengaluru, Karnataka
                  Sep 23, 2008
                  Resolved
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                  Hi there,

                  I had a think about whether I really have to put this down here under a forum. Then I thought may be this will help one of my fellow passengers one day.

                  I travel from Madivala (Aiyyapan Temple Bus Stop) to Shivaji Nagar everyday. I believe a lot of passengers commute in this route everyday, thanks to BMTC for their rewarding service of not providing enough buses in this route. How can I think of BMTC running a Volvo bus in this route when there's not even enough buses.

                  I travel either in auto rickshaw or get a bus (Volvo) from Madivala to Richmond Road (Double Road)and get a rick from there to shivaji Nagar. Normally, conductors charge Rs.15 for this travel ( ticket says, Krupanidhi college to Corporation Circle though). On unusual days, they charge me 20 Rs. I don't remember what the ticket says.

                  Then on these wierd days, I get into the 9:00 AM Volvo from Aiyyappan temple stop and ask for a ticket to this lady conductor. She'll ask 25 Rs, I'll argue saying that I travel the same distance for 15 bucks in normal days and 20 bucks in unusual days. Then she'll be like ' 20 Rs. charge Volvo gaadi-yil illa..' My Kannada is pretty bad as I'm an outsider anyways, she says something like that. And she will say 15 Rs is from next stop (St. Johns Stop) which is 200 mts away from Aiyyappan Temple stop. So, which means I have to pay 10 bucks to travel 200 mts. Good for BMTC, let them loot us and we public are here for them to rip off.

                  I don't travel to Corporation circle and I never ask for a ticket to Corporation Circle, I'm only traveling to Double Road and paying these extra money.. Hilarious, isn't it?

                  Let's hope things will change some day!!!

                  Ps: I have the ticket, if you want details

                  Best Regards,
                  Rahul Joesph
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 25, 2015
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC

                  XYZ Company — BMTC VOLVO Ticket - Over charging

                  Hi there,

                  I had a think about whether I really have to put this down here under a forum. Then I thought may be this will help one of my fellow passengers one day.

                  I travel from Madivala (Aiyyapan Temple Bus Stop) to Shivaji Nagar everyday. I believe a lot of passengers commute in this route everyday, thanks to BMTC for their rewarding service of not providing enough buses in this route. How can I think of BMTC running a Volvo bus in this route when there's not even enough buses.

                  I travel either in auto rickshaw or get a bus (Volvo) from Madivala to Richmond Road (Double Road)and get a rick from there to shivaji Nagar. Normally, conductors charge Rs.15 for this travel ( ticket says, Krupanidhi college to Corporation Circle though). On unusual days, they charge me 20 Rs. I don't remember what the ticket says.

                  Then on these wierd days, I get into the 9:00 AM Volvo from Aiyyappan temple stop and ask for a ticket to this lady conductor. She'll ask 25 Rs, I'll argue saying that I travel the same distance for 15 bucks in normal days and 20 bucks in unusual days. Then she'll be like ' 20 Rs. charge Volvo gaadi-yil illa..' My Kannada is pretty bad as I'm an outsider anyways, she says something like that. And she will say 15 Rs is from next stop (St. Johns Stop) which is 200 mts away from Aiyyappan Temple stop. So, which means I have to pay 10 bucks to travel 200 mts. Good for BMTC, let them loot us and we public are here for them to rip off.

                  I don't travel to Corporation circle and I never ask for a ticket to Corporation Circle, I'm only traveling to Double Road and paying these extra money.. Hilarious, isn't it?

                  Let's hope things will change some day!!!

                  Ps: I have the ticket, if you want details

                  Best Regards,
                  Rahul Joesph
                  Good information to people. well donr brother.
                  It happened with me as well. Once I gave the conductor 100Rs note and he refused to return me 85Rs and starting blaming me that i didn't gave any money to him. He finally did not give any ticket for the 15Rs and not even returned the 85 RS to me .
                  Dear Commuters,
                  This is an incident on Friday, May 08th 2009. The BMTC bus starting from CV Raman Nagar Volvo (Vayu Vajra) Route no. 201R at 9:15AM. Two ladies boarded the bus and asked for a ticket to Hero Honda Show Room and gave the 500Rs Note. The conductor returned 400 Rs immediately and asked her to take 70Rs along with the ticket when they deboard the bus at the stop. At the time of deboarding the bus the emergency chek post ECP people entered the bus and asked for a ticket from the ladies. The ladies didn't have a ticket and were fined with 200*2 = 400Rs. The conductor refused to give 70 Rs and asked the ECP to arrest those ladies as they have not given any money to him and not bought the tickets.

                  The ladies had lost entire 70 Rs + 400 Rs and got humiliated as well because of this bus conductor.

                  I would like to prey the BMTC control room people, must take a charge of the situation and avoid this kind of loot with the young ladies coming from far away places.

                  Thanks,
                  Commuter.
                  Hi, Please understand that BMTC fare is on stage basis. The next stop would be a stage and there charge would be different. The conductor speaks her language and if you are interested in proper communication, you have to try learning her language. Would you not do it when you go to countries like Germany, Japan or in India itself states like Tamilnadu, Maharashtra?

                  Please respect the local sentiments and BMTC services is supposed to be the best in the country.
                  Mr. Venugopal, what you said is absolutely true. I appreciate your valuable comments. As an old saying goes " Be a Roman in Rome" you cannot expect every here to talk in various language as per convenience. Kannada is the Language of Karnataka and one has to learn while they stay.
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                    Mahantesh v
                    from Noida, Uttar Pradesh
                    Sep 18, 2008
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                    In most of the buses i travelled in Bangalore, the conductors will never return the change when i gave them excess amount for purchasing the ticket, eventough they had change with them, and in many other cases some people get in the bus n get down to the nearby stop by giving some 2-3 rupees to the conductor where they are supposed to pay 5-6 rupees...

                    why is this happeining? n what the officers wandering in SARATHI (checking vehicle) are doing? who will stop this wastege of government money?
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    This is regarding misbehave of BMTC bus conductors. They are rude, illiterate (Know only Kannada, not their national language). Always get angry, when they have to return change. BMTC conductors are worst, I have ever seen.

                    BMTC should take immediate step for these kind of staff persons, to improve customer feedback.
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                      Ravikumar Bakthavachalam
                      Sep 16, 2008
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                      Sir/Madam,

                      I can see almost every conductors are either not issuing the tickets or giving used tickets. I even complained at J.P nagar 6th Phase BMTC officer but he is not ready to hear my compalint at all. Every one knows about this. I request you to take action to stop such things.
                      Complaint marked as Resolved 
                      Verified Support
                      Aug 25, 2015
                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                      Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                      Hi Sir/Madem,

                      This is happend sept16th afternoon 11 am to 12pm onwords.
                      Route No 171, Bus no KA01-FA320.

                      THis is happend sep 16th i caught the above mentioned bus then i gave 10/-rs my busstop is Koramangala Police staion, then he given 10/-rs ticket and written 3rs back...i touhgt he dont have 7rs ticket i.e he given 10/rs ticket then when i reached my stop i asked the 3rs then he taken ticket also and ready to give 3rs, then i aksed my ticket then he said given 10rs ticket he was not wiiling to give ticket and 3rds also. then i said i will give complient . Then he started scolding me for asking money.
                      plz take an action immediatly...

                      That day only i given complient but there no respone till now & I also called 4days back for that complient even who picked my call that guy also not given proper response..that guy said careless respone i.e sir we are getting daily 105calls how can we take action...then why bmtc given complient Nos..i dont no...
                      hello...bangalore BMTC officers,

                      today[protected] i got into the BMTC bus from IGATE stop. (KA01 FA 1248), that bus dont have conductor. The driver gave me a used ticket and i told him this is a used ticket.i am giving money and i need original ticket and he started abusing me infront of the passangers and he told me to get down from the bus. i got down from the bus. I asked orginal ticket and he is the guy tried to foolish government as well as people. please take action against this kind of drivers and conductors.
                      SIR,
                      EVERY DAY I TRAVEL FROM SILKBOARD TO CHRIST COLLEGE. THE BMTC CONDUCTORS NEVER ISSUE TICKETS.
                      THEY JUST EAT UP THE MONEY.
                      ONLY IF THEY ARE FORCED THEY TRY TO GIVE.
                      BUS NO. KA-01
                      FA-695.
                      IT IS VERY EMBARASSING TO ASK FOR TICKET EVERY TIME I CATCH A BMTC BUS.
                      THE CONDUCTORS FEEL HIGHLY UNCOMFORTABLE TO ISSUE TICKETSS WHICH IS THEIR MAIN JOB.
                      IN THIS WAY BMTC RUNS INTO LOSS OF LAKHS OF RUPEES.
                      PLS LOOK INTO THE MATTER.
                      I have Bus pass of Rs.600/- and i am working in HAL, Marathahalli. Today morning i reached Majestic at 6:10 a.m., there was a total choas at the bus yard of Marathahalli platfrom, no bus was allowed to depart, as all around the stop buses were interlocked by regular blue bus, suvarna & volvo, there was no arranged or disciplined way of parking buses. We the people i.e., HAL factory employees face this problem daily.

                      If we the HAL employees (Pass holder like me) board the bus along with public NONE of the buses i.e. Regular Blue /Suvarna starts to move / keep moving on time (even after 5 mins. late) the conductor tells the us/public no collection. We have our factory Punch IN time 7:00 a.m. as you punch.

                      Today as regular i boarded a Suvarna bus @ 6:15 a.m. (going to Marathahalli bridge) he started to move very slowly he took 40 mins. to reach Domlur, but other buses were overtaking him (8 buses) in Old Airport road, we argued with to move fast it was time up but he stopped the bus in middle of the road and telling us the bus is not full NO Collection hence i am going slow, but for your knowledge Sir, the bus was having handfull public/HAL employees standing.

                      Hence, Sir I (we HAL employees) kind heartedly request you to:
                      1) Arrange a patterned way of bus parking at bus stop, First in first out,
                      2) Scheduled time of departure from the stand even through Bus is filled with pass holder
                      3) Scheduled time of reach to the destination planned / authorised
                      people travelling in BMTC buses comes across these kind of incidents daily and specialy those who doesn't know kannada. We all get frustrated and abused by these conductors. We raise our voice for it by complaining in govt offices and writing blogs but the sad point is no action is taken against this, rather the incidents are increasing day by day. These people don't do there work properly and if anyone pinpoints it, they start abusing him in group. would be great if all what we all are writing is noticed by the authorities and some corrective measure is taken for this.
                      Sir,
                      Provide parallel privte buses to comete. Mangalore has got private efficient bus facility.
                      We need not wait more than 5/10 minutes and service starts from 5.00 AM and till 11.00 PM buses are available. Here in Bangalore excepting some in-coming buses from suberban villages buses are available only after 7.00 AM and after 6.00 PM buses are reduced to 50%. How public to get back to their destinations.Our BMTC staff is time concisious, not bothered about public, when some traffic problem is there they simply enjoy.
                      Since, BMTC is Govt. staff are upperhanded and arrogant with the public.
                      The above letter is such an example..
                      Thanks
                      G.C.Muniraju
                      bus route no. 300 new bharath nagar BUSTOP, Bhanaswardi to IYYAPPA TEMPLE AROUND 2 - 3 K.M.s distance a lady conducter on 5-8-12
                      LADY conducter charged Rs.9=00 in ordinary bus. I understand from others the same is 4 or 7, this is new route for me, while talking my stop has come forced to get down without refund, . time around 10 am on 5-8-12. ticket no. k93 163593. h.r.srinivasan, vijaya bank, hosur-635109. t.n.

                      No G4 buses after 6 pm

                      Dear sir, I am manjunatha d in brigade rout G4 buses are very less after 6pm onward splease put some more extra buses after 6 pm onwards, why means yesterday some accident happen on road because of heavy rain. Please put some more bus on G4 route. All public will requestyou to put more buses in G4 route.

                      Regards,
                      G4 all travellers
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                        srinatrh.r
                        from Chennai, Tamil Nadu
                        Sep 13, 2008
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                        Dear sir,

                        This has reference to BMTC services towards Kodigehalli / Virupakshapura / Thindlu / Vidyaranyapura, kindly note that we are facing lot of problems to travell from kodigehalli main road to inner lay-outs mof kodigehalli / virupakshapura / thindlu/vidyaranyapura

                        Reasons being very few buses fly between these areas from market & majestic.

                        We can reach kodigehalli main road from majestic or market with the help of buses go towards yelahanka, but we cannot be able to reach our houses at kodigehalli / virupakshapura / thindlu/vidyaranyapura due to non-availability of public transportation.

                        There are many autoriksha business in these areas, where in they fill as many as 5 ~ 6 people in an auto posing dangerous situation to both trafffic & person travel inside these rikshws.

                        We reqeust you to consider putting small cabs which will only travell inbetween these Inner extensions of shapura / thindlu/vidyaranyapura, & via back to kodigehalli extension, so that it will help people to reach their destination safely.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Dear Sir/Madma,

                        The Bus connectivity from kodigehalli to thindlu and then to Nanjappa circle is very poor and the bus frequent is not so like Nanjappa circle to Majestic.i Kindly request you to put swaraj mazda bus connectivity from Kodigehalli to kodigehalli gate and then from kodigehalli to Nanajappa circle via thindlu, So by this the public gets benefitted staying in thindlu, virupakshapura, canarabank colony, Tata nagar, & many other extension areas.Secondly my sister is studying Degree, She comes to Nanajappa circle around 7 PM after tuition, She find hard to travel from Nanjappa circle to Virupakshapura near Kodigehalli. The Autorickshaw's are not so safe at that time. Please consider our request
                        Buses requeired after 6.30pm from Shivajinagar to Vidyaranyapura. Ladies have too many problems while getting in regular buses which travels via mathikere. It takes more than 1 1/2 hour to reach the destination. Buses are always over crowded and we hesitate to travel by bus only because of no buses in convenient time, over crowd and improper route. Requires High priority on this.
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                          srinatrh.r
                          from Chennai, Tamil Nadu
                          Sep 13, 2008
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                          Dear sir,

                          This is to inform you that we have a very poor connectivity to kodigehalli/virupakshapura/thindlu layout from kodigehalli main road ( off bellary road )

                          From majestic or market we can reach kodigehalli main road (off bellary road) very early but to get in to our lay-outs in kodigehalli extension or virupakshapura & thindlu we don't have any facility.

                          There are many autoriksha in these area, which take collectively as many as 7 ~ 8 people in one auto, creating dangerous problem to both traffic & public who travell inside these auto.

                          hence we request you to start mini bus servies from kodigehalli mainroad ( off bellary road) to kodigehalli extension, virupakshapura & thindlu extension, & back to kodigehalli service, which will help as many as 100 of commuters & save the life of public.

                          Kindly consider this request & do the needful.

                          rgds,
                          srinath
                          Complaint marked as Resolved 
                          Verified Support
                          Aug 25, 2015
                          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                          Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                          YES I AGREE PLEASE MAKE SEVERE ACTION ON IT
                          The frequency of busses from Thindlu to Kodigehalli gate(NH7) is so less that it almost takes 45mins to 1 hour to commute a distance of 2.4Kms waiting for the bus. There are plenty of flats and induvidual house inside kodigehalli and Tindlu. People struggle to reach the main road(NH7).

                          There are 100's of busses from yeshwanthpur to yelehanka(401 series), Why cant few buses with new series be routed from Yeshwantpur to Yelahanka via this route(Yeshwanthpur->Mathikere->BELcircle->Nanjappa Circle->Tindlu->Kodigealli Circle->KodigehalliGate(NH7)->Byatrayanpura->Yelahanka.

                          Advantages:
                          1) The travel distance is reduced for the bus route saving valuable fuel.
                          2) People residing in kodigehalli can reach the main road(NH7)with ease.
                          3) People residing in kogigehalli will now have a direct route to reach yeshwanthpur also.

                          Hope someone will spend time to read and execute this.
                          yes sir,
                          pls provide a bus atleast 20-25 minutes once from bellary road .And the routes of 288D and 288A must be said to the drivers.
                          while coming from majestic or shivajinagar they follow, but from kodigehalli the bus goes in another route as of 288E .this request should be taken in to account...
                          Please provide mini bus or swaraz Mazda facility from Nanjappa circle to Kodigehalli Gate so atleast the resident's of thindlu, Lakeshore garden, APC Layout, Basava samithi, Dhanalakshimi Badavanae, Telecom Layout, Bullett Krishnappa layout, Virupakshapura, Canara Bank colony, Kodigehalli, Tata Nagar and Sahakaranagar will get access to either Nanajappa circle or Kodigehalli gate, Please provide the bus service frequency atleast one in 10min, Because spent time will never be back, Time is precious.
                          I Agree on the same said above, i have a suggestion on this, i request BMTC to introduce a BUS Service from Hebbal to Vidyaranyapura Via Kodigehalligate - Thindlu - Nanjappa Circle which would help lots of travellers those who are coming from ITPL/Marathalli side who get downs at HEBBAL.

                          I have seen so many times that ..all 288 series starts at the same time...if we miss any one..then we have to wait for next 2hrs t get the same bus again. I hope someone will have a look at this earliest.

                          Inspite we have our local MLA & other senior politicians/ leaders located in this area, there is of no use...!

                          Thanks
                          Rupesh
                          hi myself doing graduation had lost pass so plz help
                          many buses terminating at kodigehalli can be extended tothindlu. similarly the buses terminating tatanagar can also be extended to thindlu.this willhelp us alot with the existing bus serices.
                          It will really be great if the bmtc introudces a bus servcice from either hebbal or kodigehalli gate to vidyaranyapura via kodigehalli, sahakarnagar, thindlu, . nanjappa circle to vidyaranyapura. nearly about 50-60 autos operate carrying 7-8 passesnger hence the lives of the passengers are in danger. Hope the authorities may act after an accident or after some precious lives are lost.
                          Sir, Thindlu, kodigaehally and most Vidyaranyapura buses drive very rashly !!! Please look into this seriously. People get scared and also Sahakarnagar which is the prime market area in our surroundings, lot of people loaf there... why are you sending buses to such an conjusted area ? Instead buses should be directed one cross before, unnecessarily causing traffic on the main road...

                          Many people have lost their life. If you are reading this and not taking actions against this you are just a piece of when you still can save many lives !!! Today 16th OCT 2010 You people killed another innocent on the kodigaehally main road !!!

                          Cut the incentives and cut the time limits for the buses.

                          TEACH THEM DISCIPLINE AND HOW TO DRIVE !!! OR WE DONT NEED UR BUSES WE WILL BUY CYCLES AND START PEDLING.

                          Thanks
                          Sir,

                          It would be great to introduce the bus from Thindlu circle to ITPL (volval buses) directly and Thindlu to Electronics city as there are frequent travelers to these destinations on daily basis.
                          This could help the people a lot staying around Thindlu, Najappau circe and Kodigaehaali .
                          Hi,

                          Yes, there is no frequent buses from vidyaranyapura via nanjappa circle--thindlu-kodigehalli - kIndly provide frequent Bus facility from Kodigehalli to vidyaranyapura.
                          To reach vidyaranyapura from kodigehalli we have to wait more than 1 hour for bus.
                          The above thread is more than a year old. Even in today the bus connectivity to Kodigehalli/ Sahakarnagar from the rest of the city is miserable. Please provide more frequent buses in this route to address the woes of people staying in and around this area.
                          the connectivity s very poor that neither the bus connectivity is good to nanjappa circle nor to the badrappa layout...cannot go anywhere and daily cannot offer 40/- to 50/- rupees to reach these two bus stops...it is really a very serious problem...
                          Hi

                          Kindly approve frequent buses from Kodigehalli gate to Nanjappa circle. After waiting for hours i coudn't get one single bus. Kindly help as many plp struggle changing 3buses to reach to nanjappa circle. Morning hours we need to goto office and we don't get single bus to reach nanjappa circle. Kindly help us...
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                            Kiran saxena
                            from Bengaluru, Karnataka
                            Sep 11, 2008
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                            The bus (#342) starting from Sarjapur destined towards St.John's Hospital, before reaching the destination, the bus driver & conductor asked everybody to get down at Madivala Market. When people asking for the reason since they paid ticket fare, bus conductor behaved rudely towards the passengers. I boarded the bus at Agara Junction at 12.45 pm and paid the ticket fare till St.John's Hospital.

                            Apart from this, lot of conductors doesn't return the change and basically they're looting the public. These illiterate doesn't know any other language than Kannada. Inefficient systems at various government bodies have made the public's life hell. Government is least bothered about the public and the great local political leaders at different places in Bangalore offer alcohol to the general people to gain the votes. They do not care about the roads that are damaged in the area they live and do not think to improve them because those big asses travel in AC cars worth 15+ Lakhs. That's why people leave the country to settle abroad because the Government & the systems here SUCKS.
                            Complaint marked as Resolved 
                            Verified Support
                            Aug 25, 2015
                            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                            Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
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                              Girija
                              from Bengaluru, Karnataka
                              Aug 22, 2008
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                              This is Girija

                              Early in the morning the BMTC busses will be parked in the midst of the road, which makes others to get late to the work. Today the bus KA 01 F3523 was parked in the middle of the road and there were no others i.e either the conductor or the driver around the spot.

                              Hope the earliest action will be taken in this regard.

                              Regards,
                              Girija
                              Complaint marked as Resolved 
                              Verified Support
                              Aug 25, 2015
                              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                              Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
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                                Sandeep Raikar
                                Aug 19, 2008
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                                Respected Sir/Madam
                                "KINDLY READ THIS MAIL COMPLETELY"
                                Every organisation works for getting a good name, so too is BMTC.
                                For this you have to teach your main employees- the drivers and conductors how to behave.
                                This happened on Tuesday- 19th of August.
                                Bus route no. is 272 (a red board bus) and the bus no. is KA-01-FA-552.
                                I boarded this bus from Shivajinagar terminus at around 8.30 pm. and at the Indian Express signal this incident happened. At the Indian Express signal one lady wanted to board the bus and requested the conductor and the driver open the door. Both of them refused to open the door as they'll be punished since this is not allowed by the BMTC authorities, only the conductor conveyed this politely to the lady. After requesting for long the lady just made an angry face at the driver for which he shouted vulgar words at her( which NO lady would tolerate) and was very disrespectful. I was sitting 5 seats behind the driver and I could see all the other girls sitting in the bus were also shocked at his abuse.

                                What if the lady was one of his relatives??????? Would he dare to utter those low graded words???????

                                The same driver few days back was smoking in the bus that too when he was on duty and that too when he stopped at the same Indian Express signal...and that time also I was in the same bus and had noted down the bus no. But that time I didnt send any complaint...giving the driver an excuse.

                                So if BMTC wants a good name take some needful actions on such complaints.
                                I dont understand.. just for the sake of some stupid employee...the entire organisation should get a bad name
                                Tell the drivers and conductors about do's and dont's while they are on duty.

                                Thanking in Advance
                                youth from Bangalore
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  chakravarthi
                                  Jul 29, 2008
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                                  Hi
                                  I have been travelling from BTM water tank stop to Koramangala 1st block bus stand. But there is no direct bus between these 2 stops.
                                  So many people are coming with me every day.I should make arrangements for private transport if the situation doesn't change.
                                  If i go by 201 then i have to walk more than 1 km, and if i took some bus till teachers colony even then i have to walk more than 1.5 kms.
                                  I donno wat to do..So i came here as a final hope.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I am residing at Thindlu. there is no regular buses to come upto thindlu in the Evening at anytime. there are hardly 3busses b/w 6.30 to 7.30 and all come together. there are busses upto kodigehalli railway gate but not till thindlu. OF late every evening i wait for about 1hr and 30 min and still there is no bus.

                                  today i waited from 8.15 to 9.15 in kodighalli gate(hebbal main rd), and there was no bus. without any choice i had to take auto which is not affordable everyday.

                                  please increase the bus frequency to thindlu and see that there is atleast a bus for once in half an hr.

                                  this is a kind request to u.

                                  please do consider this and take necessary steps

                                  also there is no bus facility from International airport rd to ring rd. that is we have to walk from esteem mall to the hebbal 500 bus stand. and the same for return service.

                                  this is not advisable for late night commers say after 8.30(especially for ladies) .there are no lights on that rd(from hebbal flyover till esteem mall on int airport rd.

                                  i[censored] can please consider this request and take all possible steps.


                                  thanking u
                                  awaiting ur response as early as possible

                                  radhika
                                  I travel from madhunagar via varthur to bellendur via marathahalli, there lot of buses from madhuragar to
                                  marathahalli, but all buses come once at a time one by one all 4 buses and later there wont be buses for 45 minutes to one hour so. One bus Starts from madhuragar to K R market at 7:30 am which is convi-
                                  nent to reach office in time and even childrens to travel same time . But this dont daily one day it comes
                                  and other day it wont come. Some time it will be parked at madhuranagar for long time, since conductor
                                  stays there only. And evening there is no buses from madhuranagar to city after 6:30 and they start going to there depot. Yesturday (09/2/09) 2 buses route no 329 d to shivajinagar at 6:30 and they told only to varthur kodi, since they going to depo, that means there duty is over my 6:30 pm. Many times
                                  my childrens are been panished my school master for late coming and absent the day if they attend the
                                  school also. Even from opposite direction same problem once, all bus via varthur comes at a time and no buses for 30 min to 45 minutes. Between 7:00 pm to 8:00 pm there no buses from marathahalli to madhuranagar. I request the authorites to look in to the matter and do needful help to med the poeple of madhunagar and also send me the list bus timings of 329 A B C D E ETC.

                                  Regards.
                                  sathya
                                  I am residing at Chikkakammanahalli, Bannerghatta Road, there is no timings for buses to come upto Chikkakammanahalli in the Evening at anytime. there are no busses at night time and all come together.

                                  Some times we will have to wait for 2hrs also we wont get bus. If we stand after meenakshi temple (Kammanahalli Cross) driver wont give stop and that time we will be waiting for some 1 hr.

                                  today i waited from 8.15 to 9.15 in meenakshi temple, and there was no bus. without any choice i had to take auto which is not affordable everyday.

                                  please increase the bus frequency to Chikkakammanahalli and see that there is atleast a bus for once in half an hr.

                                  this is a kind request to u.

                                  please do consider this and take necessary steps


                                  i[censored] can please consider this request and take all possible steps.


                                  thanking u
                                  awaiting ur response as early as possible

                                  Hemanth
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                                    S Mini
                                    from Bengaluru, Karnataka
                                    Jul 23, 2008
                                    Resolved
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                                    Resolved

                                    Respected Sir/Madam,

                                    The incident happened yesterday. I boarded Route No.8; Bus No. KA 01 F 3697 from Doopanahalli to Kormangala Water Tank Stop. When the bus left the stop from BDA Complex the driver took a immediate left turn without moving towards water tank stop. When i asked him why he is not moving towards water tank stop as we were about 6 women who has to get down at that stop for that he shouted abusing us very badly and asked us to get down or else he is moving on. This is the third time it is happening in this bus route. But yesterday it was too much to bear. As the bus was over loaded he started abusing us in foul languages and asked me to go and tame my husband and not him and he will do whatever he wants.

                                    I have one question; Is this our Independent India where women are respected; where we have all the right to travel

                                    I represent all the women who travel in this route and request the authorities to look into this matter.
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Aug 25, 2015
                                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                    Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                                    Serious action should be taken to give training for drivers and conductors so that they learn to behave like humans.

                                    working — Misbehaviour of BMTC driver

                                    Respected Sir / Madam,

                                    Subject: BMTC bus driver speaking harshly on passengers.

                                    I am a citizen of India, born and brought up in Bangalore. Now a days few BMTC bus drivers including conductors are torchering women very badly speaking irritating words unnecessarily which has made me to get frustrated and hence decided to write this complaint. Today 24th dec 2008 in the morning around 8:35am pushpak bus number 333, the driver is shouting on every one using cheap words. He scolded me because I was waiting for the bus stop to arrive so that I can get down in my stop. But the driver wanted me to get down in signal at dumlor. Some drivers will scold if we get down at signal and some will scold if we get down at bus stop. so tell me what we should do? I request to the incharge or head of this department should consider this seriously and take proper action. First give the training for drivers and conductors to hold their tongue and not to speak as they wish, not to use cheap and vulgour languages towards passengers.

                                    I belive you consider my complaint and start giving training to teach humanism to Drivers and conductors.

                                    Thanks & Regards.

                                    BMTC — Misbehaviour of Driver

                                    On[protected], at 8.30 AM, at koromangala signal junction, Bangalore, Karnatake, India. a BMTC bus had overtaken my new maruthi swift car and damaged the left side mirror. I approached the driver and to my surprise he started abusing me and also took an iron rod to assault me. Kindly take necessary action on this driver by permantly dismissing him from his job.<br />
                                    Regards,
                                    Dr Prashanth Rai B
                                    dear sir vichle no. KA01 F 816 is very rash Driving on 08.07.09 time 9.30 pm in Sheshadiri circle opp : Maharani college and misbover also is not agree with own falt
                                    I took a bus(KA01 F2263) from singasandra on 31st AUG,2010 at 8:45 AM, the bus driver was not giving me the ticket when i asked him to drop me at Garve Bhavi Palya. He charged me 8 Rs for the destination the actual charge is 6 Rs and did not hault at the bus stop. He started using rough language.

                                    Pallav
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                                      Badrinath Waikar
                                      from Bengaluru, Karnataka
                                      Jul 16, 2008
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                                      Resolved

                                      Dear Sir,
                                      Today (17th July) Morning on my way to office at the BTM water tank I saw a rutheless agression by the driver of a BMTC bus # KA01 3430. I notice that it was a green color bus, thought it was a pass bus. The driver rammed upon a Bike rider in the busy traffic. Shocking, this was done not by mistake but by the sole intention to hit him. I was a third person witnessed the accident, felt so pity for the poor biker whose bike got damaged expensively.

                                      I reson for the purposeful damage i could understand that the biker overtook him. Driving a public bus and being a govt. servernt give them enough courage to take such steps.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Aug 25, 2015
                                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                      Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC

                                      BMTC — Drunken Driving and Abuse

                                      I was traveling on the Uttarahalli Main Road, when Bus bearing Registration Number KA01 FA 505, almost hit my car. The event happened in the evening about 5:45PM (6th Dec 2008) on the Uttarahalli Main Road, just after Brigade Kormala Residency.

                                      They caused a traffic jam for about 15 minutes bringing to disruption of traffic and inconvenience of commuters. The bus driver and conductor were highly drunk and smelling of liquor. The bus driver was abusing the passengers in the bus as well as the commuters who were waiting to pass by on the road ahead. He stopped the bus diagnally so
                                      that the traffic came to a standstill.

                                      Is there a way, BMTC will take action against these drunk drivers, who are abusive and drive rashly. Please tell me a website/ complaint center, where i can formally register my complaint.

                                      BMTC Bus — Ruthless Driving

                                      Today around 1 hour ago a BMTC driver ( I think was drunk) smashed the back side of my car and at the same time toppled a motor cyclist at the same time. The person was taking reverse at the hennur junction/ lingarajapuram road connecting to outer ring road bangalore. Think about a Bus taking reverse in that junction where hell lot of vehicles come down. The driver would nto listen to honking or anything.
                                      I want to know how my complaints can reach the Transport minister. BMTC is the most un-professional organisation. I also want to know how I can block the sale of volvo buses to BMTC. Because Volvo is an MNC and believes in co-partners following all social compliances. How can I reach the European comission for trading/compliance so that volvo cannot sell to BMTC until BMTC streamlines its operations.

                                      First of all there is no complaint cell. when we call the bmtc CONTROL ROOM, we are given a toll free number which is accessible only through a BSNL line. Why not even a landline number. We don't mind spending some money so that the ruthless drivers of BMTC are taught a lesson. Most of the BMTC drivers are drunk and drive rashly. How can they even claim an ISO when they do not follow any of the time tables and do not have a proper policy of feedback. They should have telephone numbers on every bus and if one phones we should get a proper response.

                                      Please take this as a social initiative and BOYCOTT BMTC until they regulate their services. If anyone has any phone number or e-mail id pls forward to khanna.[protected]@yahoo.co.in I will not give up until this UNPROFESSIONAL organisation straightens itself.
                                      Dear Sir,

                                      When I step into the volve bus rout no.600K from Silk board to PESIT collage stop the ticket fare was Rs 25/- two days before i have travelled in same route in volve bus no.500K the ticket fare was Rs 18/- why the different fare for same route and same distance. I asked the conductor regarding this he is not answareable and he told to compliant to the higher officer of the department. but we don't know where to complaint regard this matter. please don't cheat public in day light.

                                      mallikarjuna .A G
                                      I travel in this volvo (500k) which goes to ITPL evryday. I find the driver driving like a F1 driver on the roads and he is always involved in road rages with the other drivers of the BMTC. He has no road sense and i feel he is unfit to be a driver. The conductor who accompanies him is a rude soul who doesn't ask passenger for the tickets and later blames the passenger for not taking the ticket on time.He does not give the change before the stop and i have to literally stop the bus and ask for the change. The driver is always competing with the other volvo buses which plies in the same route and he takes a mouthful from the people for his rash driving.There are two volvo buses from vijayanagar to ITPL and this is the very first bus in the morning im talking about. So I kindly request the concerned authority to take suitable action against the conductor and the ruthless driver who can take innocent lives in the mere future.
                                      Sir,
                                      I travelled in BMTC Suvarna service on 14.2.2010 Route No.37 from Ganesh Bhavan to Srinagar in bus No. KA01 FA1835. The bus reached Srinagar Busstand at 4.45p.m. I asked the conductor to give me one full and one half ticket for me and my 6year old daughter. The conductor gave me a Rs.6 ticket and took Rs.8 from me. He did not give the ticket for the correct fares which is Rs.5 (full ticket) and Rs.3(half ticket) though I insisted on it. He just kept abusing me. I request the authorities to take proper action against the conductor.
                                      Ruthless driving by the driver of Route no BMTC 60 E bus(which goes to vijayanagar via basavangudi).bus number -
                                      KA-01-F 3119 on 4-3-2012.Please take appropriate action to avoid further accidents
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