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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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A
Arpita Pal
from Tumkur, Karnataka
May 4, 2008
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Respected Sir,

I am staying in Bangalore for the past 4 months and regularly commute by BMTC buses however the experience has been horrible so far.

Today, i boarded Volvo-356(Volvo2, ticket number[protected], near viswaraya college the conductor came to take fair and i asked him to give me ticket till 10th cross wilson garden. He said the bus wont stop there, i was surprised as for the past 4 months everyday, volvo stops there, this is the first time somebody said this. The conductor started abusing me in Kannada and asked me to get down at middle of the road. The bus driver also joined him and when i requested the conductor to speak in English or Hindi as i was unable to understand him. They started abusing me that they wont speak in Hindi or English as this is Karnataka, I quote " NO HINDI/ENGLISH, THIS IS KARNATAKA< ONLY KANNADA, GET DOWN".

My point is if the bus really doesnt stops there the he could have said politely but he abused me, he had no manners that he was talking to a lady.

The issue doesnt stops here as on 3/5/2008, i boarded a bus 365 from 10th cross till Majestic, Bus number FA-409 and the there were men seating at ladies section and when i requested them to get up as so many ladies were standing, none of them were getting up and when i requested the conductor, he started abusing me in kannada rather than telling the men to get up. Isnt it his duty to make sure that the men dont come at ladies section?

Also, most of the conductors dont give change and they keep it with them and if you protest they abuse in kannada if they come to know that you are from outside.

I have been reading a lot of complaints but i think no action is taken againt them and thats why the conductors misbehave on a regular basis.. Kindly take some action atleast as BMTC keeps telling people to commute by bus.

I have even gone to Companits section near platform number but they didnt help me.
I am requesting to take some serious action...

Thanks & Regards
Arpita Pal
Complaint marked as Resolved 
Verified Support
Aug 25, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
Just read the complaint posted on 4th May. Wondering if these complaints would be really addressed, and with least hope, I am posting this complaint.

As per your website, the ID card charges is only Rs. 50/-. But I have got a new ID card from BTM bus stand on 5th of May 2008., where they concerned officers charged Rs.100/- for the ID card. I would like to understand if the charges are revised for the ID card or if I have been charged in excess. Based on your reply I would like to register a complaint against the officer incharge of the Issuing office at BTM.

I am a pass holder of Rs.570. I was advised by the issuers that I would have concession in Volvo busses for any travel.

On an instance dated 5th May 2008, I boarded a VOLVO bus (KA 01 FA 368) in marathahalli to go to KR Puram at around 1930 hrs. It was very strange experience for me as the conductor of the bus didn’t bother to listen to me about the pass and charged Rs.15/- without giving a ticket. Despite telling him about my pass repeatedly, he was not bothered to answer me and started talking in native language (I am a native of Telugu). Please register this as a complaint against the conductor for 1. Charging over and above the prescribed charges, 2. Not providing a valid ticket for the journey performed.
Dear Shree,

Recently BMTC has revised IDcard charges to 100 Rs for limited time. Now its Rs. 200/- As they are issueing Smartcards and have validity of 3 years. They have informed public about it earlier itself. So you cant blame officials.

And another thing, you can use Rs.570 pass in all busses except Volvos. Who told you that you can use 570 pass in volvo. Its not allowed.

Ya, I agree, BMTC conductors behave rudely with passengers. We need to fight against it as their officials also support them only.
See even for me also today (08.07.2008) happened same thing...
I boarded the bus 306P(KR Market->Arasanahalli) bus around 7.45AM from TownHall bus stop.
Once he passed Corporation stop, there are Road humps...without applying the breaks he passed that hump. I told the conductor to go slow as there were some old aged peoples and also 2 kids aged around 15-17 age. He(bus conductor) simply told me "we Will go like this only, ...wt will u do?"..after that one more veteran also requested driver to go slow...but he also didn;t listen. Instead they went fast and for next Hump also same thing.
Then i got irretated...and called [protected](BMTC Complain No)..then one person from other end he received and I told him the things happened with me. Then he asked me to give it to conductor...but the junk fello conductor is not ready to speak..he started telling.."i wil not speak to him...*^*%$*^*". The person from the BMTC control room person also heard wt conductor said. then i finally requested BMTC control room person to look into this matter.

BMTC — Isssuing the same ticket once again

this is to bring to your notice that, the conductors issuing the same tickets (they get the ticket from passengers who are getting down).without giving new tickets.

i boarded the bus num as KA01-FA956 at 8.30AM from MARATHAHALLI to HAL ON 23 Oct i.e TODAY.The
actual Bus fare is 7/- he given me 10/- ticket(no: NV[protected] and asked me to collect 3/- by the time I reach destination, he did the same to some of the co-passengers their destination is HAL.BY the time we reach destination passengers thought of collecting the change given their tickets, he given the change and issued the same tickets to passengers who boarded at HAL. here the conductor benifit is Rs. 7/- on each passenger in this case.
Please check from your end the same issue.
I am a daily commuter of Volvo Bus.
Today morning at around 12:40 pm I took a Volvo bus from Manipal Hospital . I was travelling with my father, who was treated in tha manipal hospital Under Dr Niti S Shetty.
I bought two tickets from Manipal hospital to Kundanahalli gate. At Bagecha resturant which is just after Spice garden and before Kundanahalli gate, I requested the bus driver if he can stop since I am travelling with a patient(My father aged 76, last tuesday 26 th of November he was released from Manipal Hospital. 24th of November he had an Eye operation under the same doctor.)

He said he can't stop and we had a small argument. I request him saying my father is ill so please stop.

It is fine if he doesn't stop . But the bus driver had hit me on my face. Which is very humiliating. I travel in volvo bus almost every time i go out with my family. I was proud about the volvo bus of bangalore. But this incident has really shocked me. I am shocked and i will think 10 times from now onwards before getting in to a volvo bus with my family. If he doesn't stop no problem, but he has no right to hit me..

I have already launched a complain on this and send a mail with a copy of the ticket to "[protected]@gmail.com"

I hope they will take action against the driver. If they want they can easily keep track of the driver using the ticket.

BMTC — misbehavior of conductor & Isssuing the same ticket once again

misbehavior of conductor & Isssuing the same ticket once again
This happened on 1th dec 2008 night 8:30 PM.
I boarded a bus from magestic to goraguntaplya (the bus was from Majestic to lakshimdevi nagarBus NO 98F leave

magestic at 8.00PM)
I paid the amount for the ticket (10 Rs) and asked me to collect 1/- by the time I reach destination, when my stop

came i ask for change in the gorguntapalya bus stop he did not give the stop at bus stop. ASked me to handover the ticket to me which i refused to do it.He was issuing the same tickets to passengers who boarded at goraguntapalya
When I was about to get down he man handled me, and I would appreciate if porper action is taken against this

conductor.
Hi

I had a similar experience, I am a regular user of Volvo buses and since I travel long istance evry day, I brought a Gold pass for Rs 1750, every evening I take the Volvo bus from Majestic to Airport Road, there is one bus which starts at 6:45 pm from Majestic, and the conductor of the bus really misbehaves very badly with the commuters, I never get in to the bus when I see, but today I needed to get back early since my baby was not keeping well. so I got into it, two days back when I showed him my pass he was not very happy about it and very rudely told me in front of people that If my card is not signed by me, he will not accept it again, I thought its my mistake and kept quiet, but today again he examined my card and says he will not accept it since, the ID card number is not mentioned in it started abusing me in front of other people, if its not mentioed he should have told me, that i need to get it done, I have paid around 1750 for it, he behaves as if I am travelling for free, I am feeling so bad, just not able to sleep thinking about, I want it to be reported to somebody who will take care of it but dont know whom to approch, the bus number was Ka 05 F A C34.can some body help me with this.Please I am mentally very disturbed,
Sir/madam,

I am residing in Tubarahalli, Whitefied main road and I would like to bring to your notice that the bus no KA-09 FA 803 when stopped at Tubarahalli on 17Mar09 at 9:10am came via maratahalli didnt given time for me to step into the bus when someone was stepping into the bus and scolded me rudely to step in to bus fastly telling this is not my own car, so I fighted with him telling this bus is for public service, and when someone is stepping into the bus on 1st step how can I step into the bus. And he was driving rashly in that whitefield main road, may be out of speed limit, so all people who were standing in the bus were falling down.
Kindly look into the issue.
Respected officer,
On 29/03/2009 20:30 hrs, boarded myself with my spouse from Mathikere to BEL circle in bus 266G (It is from market to muthagada halli) Ticket number - 077227 & 077226 (Rs.3 each). I gave Rs.10 to conductor asked 2 tickets to BEL circle, but conductor asked me Rs.5. Then I gave Rs. 5. But he didn't gave ticket. then I insisted to give ticket. Then he asked me to give 1 rupee, there was no change with me.
(Except Rs.10, 5 &500 notes). Again i have insisted give ticket, but he abused me and he issued the tickets, Driver also joined him & Attempted to beat me. This is a high wrong steps taking by BMTC conductors. Your Conductors looting the public money & you are increasing the price of Tickets. this not fare to the public. For this reason also can be given, beacause checking is not happening regularly. (Some times checkers also mingle with conductors). This is not only my experience, experience of thousand people in Bengaluru.
Note: This not for all the staff, some are there with honesty.

Loook into it & see that your staff beahve like human beings.

Regards
Rajesh
BEL
Hi,
I agree with you. I have been livingin bangalore for 7 yrs and have seen their rash behavior so many times especially if they come to know that you cann't speak Kannada. They won't behave the same way with locals. I think its high time BMTC took some inititive and organised some classes to literate them on how to deal with passengers especially ladies. Its India, it doesn't matter whether you speak Kannada, Tamil, Telugu or Hindi. Every language is respectable. There's no complaint redressal system with BMTC so we can't expect any action on our complaint.
Hi,

I'm also BMTC traveller. I agree that it is absolutely true that conductors of BMTC often misbehave with passengers. Many times i don't understand, how come these people do all these bad things so daringly, being employee of an organization.

Another issue i want to make it clear here. I often read in the comments that people think conductor/ drivers misbehave because they(passengers) were from other state/not- speaking kannada. I don't agree with this. Me being a kannadiga, i don't get special treatment when i ask for change - money he has to return, OR ask them to stop at designated Bus stop instead of middle of the road near traffic signals, OR when i ask them to give me a valid ticket instead of some old ticket. People from other state/non-kannadigas may think that he is misbehaving because they are from other states. This is a wrong opinion. Being a kannadigas also we can't do anything. Yes, sometimes, some locals join with some conductors to support him. Those are local useless people. It is incorrect that these bad-behaviour supporting locals are always against non-locals. These people, behave badly with fellow good kannadigas also. As you are from other state, you(non-kannadigas) feel that way, thats it. Here these bad-people taking advantage of you people not knowing kannada as one of the factor. But there are many numerous factors, which affects all BMTC passangers.
To be truthful, as i have seen bad conductors/drivers same as bad auto drivers, i have also experienced the good manners of good-drivers/conductors, also good auto drivers. Unfortunately, this number is less than the other group.
is BMTC taking ang action for these complaints? If BMTC is taking any action, it should be in our knowledge. BMTC should take any action, that can set example for other drivers and conductors. I will hope, we will get any better response from BMTC.
Respected sir,

I am a regular BMTC commuter. I want to share a similar incident with you and request you to take serious action.

Its true that the fares are different for different classes of BMTC buses. But i dont understand how can it be different for the same bus, plying in the same route, from the same source to destination, charge me diferent rates on different days. I normally take bus from HAL to Basavanagar and vise versa as a part of my daily routine. The ticket charge is Rs 5.

Today (Friday - 22/05/2009), when i boarded the bus, from HAL to Basavanagar, (Bus route no - 335B, Bus number - KA01 F1442), the conductor who was a different person, demanded for Rs 7 from all the passengers. I just asked him if there was any hike in the bus fares as i could not find any news of that in the newspapers and since daily I travel by the same bus and I used to pay Rs 5. All of a sudden, the conductor started shouting at me in Kannada saying some slab rates. Though I am not a kannadiga, I could make out what he was saying in Kannada and when i responded back to him saying that the slabs that he mentioned is not correct, he grew very angry and started shouting many things to me in kannada. I was shocked to see that the people who commute by the same bus did not even bothered to question him. I didnt want to join as a helpless commuter and hence I refused to take Rs 7 ticket and told him that i would log a complaint. The conductor was not at all worried. I then decided that i ll get the Rs 7 ticket as a proof to log a complaint against him.

Ticket taken on 22/05/2009 - Number - N[protected] Rs 7/-
Ticket taken on 21/05/2009 - Number - T[protected] Rs 5/-

Bus Route - 335B
Bus Number - KA01 F1442

It comes to HAL between 7.30 pm to 8.00 pm and goes towared Basavanagar.

Firstly, Its not correct charging extra from the commuters not just me but many in the bus as its mere cheating and secondly its humiliating the way these conductors respond.

I request you to take strict actions.

Thanks in advance
Adarsh

BMTC — First trip Bus not coming Regularly

Dear Sir,
Night halt bus 238U from Dr. B.R. Ambedkar college to KBS not running regularly, driver & conductor skipping morning first trip at 6:00 am. please take action
I also faced the similar problem today. I have raised an complaint to the below URL address.

http://www.bmtcinfo.com/english/complaints.htm

Hope my complaints are taken care.
Dear Sir/Madam,

This complaint is in respect about the buses not running at correct time. bus route number is 273B ( Majestic to Shettyhalli ).
there are two scheduled buses at 7:00 am and 7:30 am from Shettyhalli to Majestic. but the bus that is scheduled at 7:00 am is not available daily
and the same bus instead of starting from Shettyhalli its start from Jalahallicross. and the bus that is scheduled to start at 7:30 start at improper
time that is some times at 7:00am sometimes 7:10, 7:15, 7:30, 7:45. this issue is causing lot of inconvenience to the working people.

I request you to please take a corrective action at the earliest. hope you will do the needful.

Regards,

Binu.
Why dont you learn Kannada? maybe they are trying to tell you something which you are telling it is as an abuse. Also, when you speak in Hindi or English, most of the people in BMTC dont know that language. So, its good to pick up few basic word which can help you in day to day life in Bangalore.

BMTC BUS SERVICE ,BANGALORE — UNFAIR CHARGES

BMTC conductors, charge more money to outsiders. one local person gave less money to conductor from the same destination from same place and the conductor charged more money from me .when i told why this difference.Then scolded in kanadda using slangs and told u bloddy north indians. These BMTC conductors need to punished by GOVT .
I want to share a similar incident with you and request you to take serious action. Late-night I came in a BMTC bus from Majestic to st John.I gave 100 rs to the conductor and asked for a ticket till st Jhon stop, the conductor asked me to give the change.I dint have the change hence he gave me a 10rs ticket on top of it, he wrote 90 and asked me to collect the change later.When the bus arrived near Forum, he asked me to get down, I said I am getting down near St John, he replied saying its 12rs for St Jhon and asked me to give 2rs extra.he took my 100 Rs and took 16rs instead of 12 and he told me that I have to take 6rs ticket from Forum to St John, when I asked him the reason as to why I need to pay extra for his mistake, he started raising his voice.He started shouting at me saying it was my fault.I have seen conductors abusing women's and shouting at them, when they does not have change. Can somebody take proper action on these confuters.
Respected Sir,
More than last 5 year I resides in Bangalore and daily commute by BMTC buses from Madiwala Checkpost ( near to forum Mall) to Bellandure gate ( Surjapura road) and vise versa.Today have an terrible experience with one conductor.


Today on 3/12/2010 I get in to Bus from Madiwala Checkpost ( near to forum Mall) around 6.50 bus No. 341. With registration No KA F122 to Harlor route, I was holding the bus fare and due to huge rush I could not give the money immediately as I entered to bus….even then conductor did not approach me. When bus passed some stops I rendered then money and I informed my bus stop source and destination and the conductor hold the money RS 10.( it is the actual bus fare) after a while he left without giving the ticket, immediately I asked for the ticket But he hesitate to give ticket. So I informed him I will complained BMTC for the same, but the response from him was so terrible and fearful, he abuse me with nasty words and asked to complained me and challenged with very much hurting way. I get down at mud estimation bellandur.
I kindly request you sir please take nessasory action against such problem and stop hurting regular commuters who are stake holder of BMTC and travel honestly.

Thank you

Yours faithfully
Sajeesh.EP
Sir, "Complaint"
to day dated: 04-02-11. at 7.45 pm bus rout no."279F' didnot stopped even on request to conductor, didnot stopped and ran away, we were 2 passangers with small 2 no. kinds. to go to Sanjaynagar. This was the last bus from here to sanjayanagar. Kindly take necessary action on conductor and driver, to day they came late and went away without stopping at shani mandir stop. we were waiting since 7.15pm. became waste.

sir, his sholud not happen again here, please look into it and oblige. Rout no.279F
will u please acknowledge this complint by return mail.
chandrashekhar. my mob no.[protected]. email: [protected]@gmail.com

Dr.Laxmi Narayan Hospital — in proper service

Dear sir,

In this hospital they are taking Rs.200 per day consultation fee but they not giving any treatment properly, but money taking must. we are asked one day please leave us we will go to another hospital but they are giving money back, in hospital paisant are waiting nearly 7 to 8 hours for consulting the doctor but the doctor is sleeping in the above room, the doctor wantedly try to wait the people so many peoples are crying and sleeping on the road, but the doctor is very sadist, please make him alright this is my request i have suffered too much with my wife i am waited in hospital from morning 9.00am to night 12.00am but doctor not came to hospital, but the nurse is telling always(from morning to evening) "he will come within 5 min"
Respected sir,

I and my friends board a bus route no."285D" almost we will get the same bus daily usully between 5-30 to 5-45pm the conductor who vl be there for three days a week i.e., on evenings monday, wednesday and friday and mornings on tuesday, friday and saturday. the conductor's name may be Laxminarayan he behaves very rudely with the passangers, he asks for the change every time. i know its our responsibilty to get the change but daily how can we get sometimes we may not get change. he talks very harsh and rudely it hurts passengers. also many womens board a bus in Wheel and Axle stop he behaves rudely to them, most of the morning times he wont give change only if they ask he vl tell "nimgella chillare tharokkagalla andre busge yake barthira manenalli pathre tholkondu biddirokagalva" he scolds like this. please this irritates passangers some times his behaviour has made me get tears in my eyes. due to several problems we go to work he should not take things for granted.
kindly take necessary action about this we dont need such a conductor to our route, please don't neglect this issue, stop hurting regular passangers who have faith on BMTC and travel in BMTC Buses.
Dear Sir,

I have also had the same kind of experience.
But this is not only abusive but also he had slapped on my back.
I had got in to this bus at Sai baba Hospital (335 E- Volvo- KA-01 FA 6797) there the bus driver was a bald man. It was around 6.30 p.m. when I got in to the bus. As there were so many people in the bus, So I was standing near the driver. After one minute
He pushed me hard on my back and said me to go inside. I got surprised I mean all of a sudden some body pushed on my back. I was speechless for few seconds then I asked him where is the place to stand to this he said he is not able to see the mirror as i was standing there And he said some thing else in kannada very rudely.
I mean they allegedly push the shoulders and back of a lady at 6 p.m. in front of 50 people in side the bus.

This is really horrible. I never expected this from a volvo bus driver. My impression was Volvo is safer than other buses as they don't behave badly with passengers. But this incident caught me off guard. I was in tears all the way till I reached my stop.

Is there no way to stop this daily harrasment of people?
Is there any one who can really help us ? Who can tell us what to do in these type of situation ?
Sir, I request you take action ASAP as this is not only harassment but also manhandling.And this is no way tolerable.
Please get back to me for details. I have the photo of the bus driver and bus which I can provide you.

Thanks
Rajani
[protected]@gmail.com

BMTC — Please Control the Bus Drivers Misbehaviours

Respected Sir,

This is regarding the misbehaviour of BMTC Volvo Bus driver. Today[protected] I have travelled from Madivala to Electronic city. I was supposed to get down Infosys, and I have Informed this to Driver. The person was asking "Is it an Auto" to stop here and there. And the driver stoped bus near by the end of flyover. As an Infosian, I have supposed to getdown near the infy stop, Is there anybody is there to control this type of drivers? Please avoide this type of stupidities from your employers.

The Bus Details as follows,

BMTC A/c Volvo Bus
No: KA - 2081
Bus time: around 10.15 it reached Electronic city.
Bus Number 356
Busroot: Majistic-Electronic City

Please take necessary action.
Thanks in advance.

BMTC — Buses not playing regularly even though commuters are there

This is specially for BMTC buses plying in the route G-2 .As this bus goes from Sarjapur road to MG Road the frequency is very less during evening. after 7.30 PM evening even though Empty bus will stand near MG Road central(their starting point) they wont pick up passengers and directly go to Bus Depot without maintaining any proper frequency.Drivers & Conductors are not in a mood to drive the buses after 7.30 even though huge crowds are standing near G-2 bus stop.I am facing this problem and BMTC is not at all bothering these cases as so many commuters who travel during evening face problems for this bus.

BMTC — Bus service not provided at the scheduled time

BMTC BUS Service from ELECTRONIC CITY TO ITPL which has been scheduled in the morning at 7:00 am ,7:30 am ,8:00 am will come for service at ELECTRONIC CITY (WIPRO GATE) .
You can not expect local bus conductor to speak in your langauge Hindi/English
Today 24th Sep, 2013 I boarded the bus (number 276, Majestic to Vidyaranyapura route) in the evening around 7pm in Malleswaram Circle. The conductor didn't bother to issue tickets to the passengers. It was a lady conductor who was so bored to do her job. I myself asked decently for the ticket, on the third time call she walked up and issued the ticket and started abusing. When I asked her what the problem or mistake was for her to abuse, she got frustrated that someone questioned her and started giving unnecessary, irrelevant reason that I have to take the ticket when I enter near the stairs itself and that she cant walk to issue to everyone. When I started saying that her answer is ridiculous and mistake lies on her part she started using bad language, which lead to arguments. Lot of co-passengers were supporting me. The driver and conductor got together and stopped the bus in middle of the road; In front of malleswaram market and started huge mess. The driver refused to move the bus as if it is his property and all the passengers had to plead him to start moving since they were getting late. The conductor lady even tried to push me out of the bus, only when I insisted that I will take her to police station she let me stay. The entire way driver and conductor kept scolding using third grade language and I had to stay quiet since he threatened that he will not move the bus an inch. Before I could get down when I asked for his name and ID he and that lady almost came to hit me. I simply had to escape and get down to save my life. He is also threatened that next time he sees me, he will kill me or kidnap.

My question is are these people government servants???? They are misbehaving completely. There was an another passenger who kept complaining that conductor is issuing 8Rs ticket where she had to charge 5Rs and that he is a frequent traveller. These people are cheating, using government services for their own good? The bus number is KA57 F-755, red color BMTC bus. This happened during 7pm in malleswaram. Kindly request the concerned people to take appropriate action against these indecent, not fit for government service. If not, I will post this complain everywhere possible for people's welfare sake.
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    Yashaswini
    from Pune, Maharashtra
    Mar 20, 2008
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    Dear Sir,

    I am Mrs.Yashaswini traveling from Kamakshi Palya to
    Shivajinagar every day.

    The common problem facing is, almost all the bus drivers and
    conductors are forcing passengers to get down in the signal itself
    and are not allowing us to get down in the bust stop after the
    signal which is illegal.

    Today i have seen a severe problem. Today i climbed a bus in the
    morning(around 9 from Kamakshi palya) which starts from Magadi
    road to Shivajinagar via Malleswaram.
    Bus # KA 01 FA 649
    Route # 246 A.(Annapoorneshwari nagar to Shivajinagar)

    One College girl didn't get down in Malleswaram signal and told the
    driver to stop in bus stop after the signal. But both driver and
    conductor(Lady) was scolding her and didn't stop the bus in that
    particular bus stop saying that they will not stop now since she
    has not get down in the signal but stopped the bus in next bust stop (i.e. in Link road).

    So please take serious action regarding this because if the
    passengers get down in signal then they cannot move further to
    footpath since bus will be in center of the road and other two
    wheelers are keep coming in front of the bus door.

    This is is humble request to bring strict rule that non of the bus
    should open the doors in the signal.

    Also if the buses are stopping in the bus stop they will not stop
    completely instead they will keep on moving the bus slowly. In
    this time ladies cannot get down and fall down many times. Even
    myself fell while get downing from the bus since bus didn't stop
    completely.

    If you take a good and necessary action on the above, most of the
    publics will be happy.

    Thanking you
    Best Regards
    Yashaswini
    Aug 14, 2020
    Complaint marked as Resolved 
    all bus or vehicles are bad cruel in pedne-goa to banda sindudurag by modi bjp or savant bad minister making such rope tied doors bus or all bad much dumper vehicles or cruel conductors making fun or losing or all bad staff deaantists in goa bambolim dental colege
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      mssajith
      from Mumbai, Maharashtra
      Mar 9, 2008
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      Resolved

      I am Sajith Nair, a software Engineer working in a company near St Marks road. I use the Volvo buses to commute to and fro work. I want to put your notice to the degradation in service in these buses. When the service started, there were drivers and ticket checkers polite and very friendly to passengers. Now this has gone to such a bad level people have to think twice and check their purse before boarding the bus. I board from Kodihalli, Airport road to Richmon road, which is a Rs 15/- point. I never take these buses if I don't have 20/- change as I had some very bad experience earlier. Today, I came to work in the volvo which reaches Kodihalli at 9:15 AM. I gave Rs 20/- and the lady ticket checker refuced to give me change. Even when I reached my destination, she said she don't have change and collect it tomorrow. I don't know what policy is that. Then when I argued, the driver gave me Rs 5/- and he started scolding me in Kannada.

      What was the mistake from my end? I did not have Rs 5/- change? If that is the case, why can't you put a board in front of the bus? You people used to campaign to use public transport to reduce the traffic congestion. I do have a car of my own and since I come to work, I can get parking easily. I use the public transport to do my bit for the welfare of this city. I have noticed this female earlier also behaving rude and arrogant to passengers.

      When people are paying double the price for the ticket compared to the local BMTC buses, is it possible to get a little decent behavior from the people? I am not asking for more.

      I don't know if you can take care of such things. Please give these people a behavioral session before appointing them to handle Volvo buses. I am forwarding a copy of this complaint to the times of India as well if you cannot take the action on such issues. I can get it printed on the daily for sure.

      Thanks

      Sajith
      Complaint marked as Resolved 
      Verified Support
      Aug 25, 2015
      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
      Dear Sir, We are getting udatation on this site from last few months back, so delay in reply. Sure action will be taken on the complaint. BMTC
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        Rahul Pundir
        from Mumbai, Maharashtra
        Feb 10, 2008
        Resolved
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        sir/madam

        I boarded on saturday bus route no-314 near Bangalore central stop. The driver was driving the bus very rashly and due to his mistake the bus collided with a truck just passing by and whole of the window was broken and came whole on me and one of my friend due to which we suffered minor cuts but this would have been even worse and nobody took an account of this , the driver nor the conductor apologised or so and started driving again in the same way . I think they are used to it as they didn't even talk properly to the passengers . So kindly look into it .
        The bus no was --> KA-01-F-3867
        TIME OF BOARDING ---->> Around 5 in the evening ,Near bangalore central to Kaggadasapura.

        Thanks.
        Complaint marked as Resolved 
        Verified Support
        Aug 25, 2015
        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
        Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
        Hi,

        We the employees o[censored]B City are suffering because of inconvinience of BMTC Buses. Near to UB City(Next to Corporation Circle), there is a school stop(Near Mallya Hospital), but busses wont stop there. Even after requesting also we get harsh response from BMTC Staff(Driver/Conductor). Because of this, even school childrens are suffring. Kindly take it up on priority and suggest your staff to give stop in school stop.

        Regards,
        Shwetha K N
        sir/madam

        I travelled on Tuesday, March 04, 2008 from Dairy Devasthana to BMTC Bus stop. In the Pushpak Bus, driver cum conductor, the ticket is Rs. 7/- or 8/- but he took Rs. 14/- from Dairy Devasthana to BMTC Bus stop. Because I asked him Ticket. He took the money from me Rs. 10/- he kept with him and he did not give me ticket I asked him the ticket so he told that give more Rs 4/-. most of the Drivers & Conductors do the same So kindly look into it .
        The bus no was --> KA-01-F-3634
        TIME OF BOARDING ---->> Around 11.45 in the Morning

        Thanks.
        Timing of the bus: 8.30 am.
        Route or pick up point anandapuram playa

        In a crowded bus conductor keeps moving through the ladies even though he can get down and collect the ticket.
        Hereby requesting BMTC to provide shelter in the wonderla gate bus stop. since more than 30 people are standing in the bus stop during evening there is no shelter during rainy season.Looking forward for the kind action for this request
        Sir/Madam,

        This is to bring in to your notice that the conductors and drivers in the BMTC buses are not giving the tickets even after taking money. But if we question them to give the tickets, they don’t respond and ask the passengers to get down from the bus. And the conductors and drivers do not have an amicable relationship with the passengers. We were 5 and traveling on 21st May 2008, from Benniganahalli to Tin Factory stop which is only Rs.3/ticket but the conductor said it was Rs.5/ticket and took Rs.25 for 5 tickets and did not give us the ticket saying it’s closed. Again I asked him the ticket, he said, I can’t give you the ticket, but if you need the ticket, I will return you the money and all the 5 can get down. But as it was raining, we could not get down. All most all the drivers & conductors do the same issue which is not good for the public.

        Kindly look in to the matter so that the public can be free.

        The BUS No: KA-01-FA-991, 320-B
        Time of Boarding --> 8:35 PM

        Thanks,
        Hepsi.P
        sir/madam, I am working as technician in private company i am travelling in bmtc since 6 yrs.every time DIESEL rate hike that time ur also rise TICKETS and MONTHLY PASS RATE giving of 1 r 2 crore loss per month like that but no body will take that customer problems?In winter season morning & night time i got some problem because in the buses no window glasses and doors not working same as an in rainy season also.if the door working that time driver not ciosing the door.Next thing is driver properly not stopping in the bus stop especially in the peak hrs.In rainy season maximum buses r leakages found. So kindly look into it .
        thanking u
        Dear SIr / Madam,
        I am residing in Maruthi Nagar, Kogilu Main Road, Yelahanka.
        I would like to bring in to your notice that, we do not have any Majestic or Market bus during 6.15am to 7.00am early morning.Due to this people residing in maruthi nagar are facing lot of problems.
        I would request you to make necessary arrangements for either majestic or market bus during this time.
        It is becoming very difficult especially for school and college students to travel at that time.
        Kindly consider this and do the needful.
        Thanks and Regards,
        Sowmya

        Bus no-2949-12c — Arrogant and dictatorial attitude of Bus conductor

        I boarded the bus no 2949-12 C on[protected] in Padmanabhanagar 12-B bus stop at 7.27AM .I am a Pass holder bearing Pass no 050874.Finding no vacant seat Since the Bus was full with mostly school going children I chose to sit Sharing seat as a third member with two small children who on my request gladly allowed as I am 60 yrs old and had a heafty bag in my hand. The bus conductor on duty( The name of the conductor has been mentioned in the complaint lodged with the Public grivences cell at Kempegowda Bus station for onward transfer to Public relationsofficer based at central office Shantinagar with acopy to Managing Director BMTC)appeared on the scene and he without any provocation started shouting with a commanding, arrogant and dictatorial vioce that he will not allow to sit as a third member and cautioned me not to sit from tomorrow (as if he is taking me in his Private Bus witout any Money).As I was stunned with his head Master with a stick in his hand attitude towards students I reacted that I am a aged Person with a heafty bag in Hand can not stand till Magestic and witout causing any inconvenience to others and sitting within threshhold of seats edges I take journey.
        He insisted in an arrogant, commanding and dictatorial voice that he will not allow in his Bus to sit as athird member.Though I Explained my difficulty he cautioned me that he will see"How You will sit from tomorrow".This naturally piched my feelings and I told him so long as no inconvenience to others is caused and BMTC rules are followed why the conductor should scratch his head and create unnecessary problems & stand arguing for no reason? and better he should look after his duty.At this juncture I would also like to mention that he after sometime was engaged in conversation with the driver and was saying to him"He will show to me who he is?"and thus has created a fear Psycho in me.He was also saying that he can departure the bus at his will at 7.45 or 8.00AM instead of 7.30 Scheduled time of departure and "who will aske me"Which implies his dictatorial attitude and discourteous behaviour with public.His attitude of arrogance.overriding Public, and his thinking that he can do as he likes and threatening the passenger reveals his "unbecoming of a Public servant"
        Therefore I request The Managing Director BMTC to suitably instruct the said conductor and impress upon him that he is a public servant and Public are not his servants.Let him be adviced to behave smoothly and courtesiously with public.I would also like to bring a point at this Juncture that at the rate at which the rate of petrole is increasing, increase of traffic, accidents and pollution The general public like to travel through BMTC Buses but for the behaviour of such conductors(not all)Public prefer to use own vehicles.
        A line in reply through e-mail is highly appreciated and bring credit to BMTC if suitable ation is taken in this regard
        Your's Faithfully
        K.S.Viswanath
        I boarded the bus no 2949-12 C on[protected] in Padmanabhanagar 12-B bus stop at 7.27AM .I am a Pass holder bearing Pass no 050874.Finding no vacant seat Since the Bus was full with mostly school going children I chose to sit Sharing seat as a third member with two small children who on my request gladly allowed as I am 60 yrs old and had a heafty bag in my hand. The bus conductor on duty( The name of the conductor has been mentioned in the complaint lodged with the Public grivences cell at Kempegowda Bus station for onward transfer to Public relationsofficer based at central office Shantinagar with acopy to Managing Director BMTC)appeared on the scene and he without any provocation started shouting with a commanding, arrogant and dictatorial vioce that he will not allow to sit as a third member and cautioned me not to sit from tomorrow (as if he is taking me in his Private Bus witout any Money).As I was stunned with his head Master with a stick in his hand attitude towards students I reacted that I am a aged Person with a heafty bag in Hand can not stand till Magestic and witout causing any inconvenience to others and sitting within threshhold of seats edges I take journey.
        He insisted in an arrogant, commanding and dictatorial voice that he will not allow in his Bus to sit as athird member.Though I Explained my difficulty he cautioned me that he will see"How You will sit from tomorrow".This naturally piched my feelings and I told him so long as no inconvenience to others is caused and BMTC rules are followed why the conductor should scratch his head and create unnecessary problems & stand arguing for no reason? and better he should look after his duty.At this juncture I would also like to mention that he after sometime was engaged in conversation with the driver and was saying to him"He will show to me who he is?"and thus has created a fear Psycho in me.He was also saying that he can departure the bus at his will at 7.45 or 8.00AM instead of 7.30 Scheduled time of departure and "who will aske me"Which implies his dictatorial attitude and discourteous behaviour with public.His attitude of arrogance.overriding Public, and his thinking that he can do as he likes and threatening the passenger reveals his "unbecoming of a Public servant"
        Therefore I request The Managing Director BMTC to suitably instruct the said conductor and impress upon him that he is a public servant and Public are not his servants.Let him be adviced to behave smoothly and courtesiously with public.I would also like to bring a point at this Juncture that at the rate at which the rate of petrole is increasing, increase of traffic, accidents and pollution The general public like to travel through BMTC Buses but for the behaviour of such conductors(not all)Public prefer to use own vehicles.
        A line in reply through e-mail is highly appreciated and bring credit to BMTC if suitable ation is taken in this regard
        Your's Faithfully
        K.S.Viswanath
        sir/madam,

        I approched Malleswaram 18th Cross bustand for BMTC Monthly pass for the 1st time. They instrected to go to from Mallewaram Bangalore one for the same. I went to Bangalore one and I got the monthly pass also on[protected] for Rs.565/-.

        On monday when I was returning from my office, I travelled KA-50 F-0007. The conductor asked me for the ID card. I showed my DL ID. He told that I should hold BMTC ID, which I was not aware of it. Note that, I have not told for BMTC ID card either at Mallewaram 18th Cross bustand or at Mallewaram Bangalore One.
        Even after my request to the conductor that I am 1st time holder
        he refused and asked me to take a ticket. I took a ticket and travelled further.

        I would like to know that I you don't have a policy that monthly pass should not be issued without Valid ID card.

        Whether this issue will be addressed by the BMTC top offical and take necessary action in this matter to avoid the confusion for the passengers for the monthly pass.

        Thanks
        S.Babu
        Dear sir,

        Some Conductors are taking money and they are not giving tickets.if we ask ticket they r giving 2/3rupees back to us.Plz take some action to avoid these unnecessary things.
        Thanks &Regards

        Varun
        We need the Buses 201-MBS 10 and 100 E to be reinstated immediately from Madiwala Masjid Noor to Residency Road intersection at the St.Patricks Bus Stop. These Buses were plying thorugh Madiwala-Masjid Noor previously and we were using these buses till last week.
        The Plain 201 Buses travel along the said route, but between 8am & 8.30 am the buses are fully overloaded and the passengers hang on to the Footboard, which is illegal and dangerous.
        If the buses 201 - MBS -10 and 100 E have been rescheduled, kindly do arrange to have more frequencies during the Peak Hours to enable the College Students to reach their Colleges, on time.
        Your help in this regard is highly appreciated.
        Dear Sir,

        There is Bus route between K.R.Market and Krishna Garden Route Number 220B. Frequecy of operation is once or twice in a week(not Day). Please concerned to look into the matter and make the bus to stick on the timing and regular on all days. This also make the public to adjust the timing and plan accordingly on their movement.
        Bangalore is disgusting!
        I boarded bus no T93 169790 from Shivajinagar at 9.40 am to want to go to Avenue Rd. I was not aware that I should have asked the conductor for Mysore Bank Stoppage- I said Avenue Rd. Cursing me in all kinds of ways in Kannada, he shouts at me to get off at the next stop. but I knew from previous experience that the Avenue Rd intersection is on the way to Majestic. A fellow passenger- a young lady told the conductor. When Mysore Bank Stop came, I did not know, and NOT A SINGLE PERSON said a word to me. The bus sped off till it reached Majestic. I could feel the petty pleasure the conductor and the driver as well as many others must have had in seeing me a fool! I come from Calcutta- a city of
        extreme warmth and concern- where people go out of their way to help with directions. This city, for all the GREAT "Brand Bangalore" is simply obnoxious- when one cannot travel in a bus with dignity. All the more when I am a 54 yr old woman and these young rude xenophobic bus staff are less than half my age. In Calcutta, older people are accorded great respect in public buses. We are no where as GREAT as your city, but we have humanity which you lack. Shame on Bangalore!
        Dear sir
        Recently on request of janpriya Saidarshan appartment association members as well as nearby ressidential signature campaign OFFICE OF BMTC has issued granted letter and installed the bus stop opp. Janpriya sai darshan on kodgudi hoskote main road.
        Unfortunatly The driver's of on this route are not stopping at this stop despite of vacant seat [no rush] in the bus. which is very much inconvienent to the senior citizon's. from this stop the Daily comuter plus senior's all to gether or almost more than 1000 one thousant in no facing this problem
        I look forword to the officer's of BMTC to take needed action
        thanks

        omprakash
        28452677
        sir/madam,
        m an engg student..we often face hardships with the bmtc buses since most of them dont stop at the bus stops..sometimes a little further or sometimes never stops...and they drive on b4 we cud get in..since our colleges r located far, we r often caused inconvenience by the bus drivers..pls look forward into this issue..


        thnks,
        sithu
        Hello Team,

        I stay with my family in Srirampuram (3rd cross). I was residing here since 1987.
        Our only problem is our accesibility to Buses to Majestic, Shivajinagar and K.R.Market.

        We have Five bus stops around Srirampuram:
        1) Malleshwaram Circle (which is about 1KM away from where we stay). This bus stop hosts buses to all routes.

        2) Devaiah Park (which is about 1KM away from where we stay). This bus stop hosts buses to all routes.

        3) Link Road (this is about 1.5 KM to 2 KMs)
        This bus stop hosts buses to all routes.

        4) Bandireddy Circle (About 1 KM)
        Buses only to Shivajinagar (However, it is very limited (probably 1 bus every two hours) )

        5) Chowdeswari Temple bus stop (About 0.5 KM)
        Buses only towards yeshwantpur and Chamarajpet.. (Very minimal)..

        Our concern is that if we have to go to Majestic or some other place we either have to go to the first three bus stops or hire a auto.

        We can hire a auto whenever it is very important and urgent, but not every time.

        We have a bus which goes to yeswanthpur and comes back in the same route (90, 82A). This bus take s a left turn next to Sampige Theatre and comes up before turning right towards M.D.Block.(next to the railway bridge). and while coming back from Yeshwanthapuram it comes from 8th main to M.D.block and takes a left turn near the (near to the railway bridge).

        My request is that, we need a stop here.. This will help a couple of hundreds at least to go to Majestic.

        Please review all details and revert back for any concerns.

        With Regards,
        Arjun
        Dear Sir

        Im new to city and staying at vignan nagar. I want to go daily to residency road (Near sonata software).
        I asked many drivers/ conductors in vignan nagar for the route but no one helped me.
        Can you pls suggest which bus number goes from Vignan nagar bus stop to residency road? This will be a great help to me. Else if you can give me any telephone number where i can call and know this route bus?


        Thanks
        Abhishek
        dear sir,
        It is an experience which happened 5 minutes back. I gave 50 rupees, he did nt return the money gave me the ticket for 6
        rupees but he suddenly disappeared to back.the bus completely
        free of passangers. when i asked him he gave me the change.
        The same way another girl boarded from domlur, she
        gave 10 rupees but did nt give ticket instead she got only change
        when we said he gave the ticket to the girl. she got down kempfort. another girl boarded from kempfort, she has to go
        to marthahalli. she gave 10 rupees but she got 9 rupees ticket
        when she said it is only six rupees. he wrote 4 rupees behind
        but did nt give at all. it was pathetic how she asks for that 4
        rupees. another thing was the driver was driving rashly. some
        how he escaped from 2 accidents. he and another bus driver
        was enjoying driving simply talking and enjoying this.
        bus no route is to marthahalli
        my boarding bus no is ka 01-fa 915
        other bus no is kao1- 1014
        dear sir,

        there are so many instances of cheating in bmtc buses on tickets
        and there are some buses conductors exchanging tickets in the
        same bus. how it happens when the passenger is about to
        getdown from the bus, collect the ticket and give it to any other
        person. it mostly happens in new pass not allowed buses.plz
        kindly find these things.
        thanks,
        kiran
        Respected

        Sir/Madam

        As we Undertake " PAN CARD " Service, We hereby request you to consider Our mail And do reply,

        We give good service in reasonable rate.


        MR. HEMAKESHAV.V

        Mobile :[protected]
        Respected

        Sir/Madam

        As we Undertake " PAN CARD " Service, We hereby request you to consider Our mail And do reply,

        We give good service in reasonable rate.




        MR. HEMAKESHAV.V

        Mobile :[protected]





        pls pls pls pls FORWARD to UR friends
        Respected

        Sir/Madam

        As we Undertake " PAN CARD " Service, We hereby request you to consider Our mail And do reply,

        We give good service in reasonable rate.




        MR. HEMAKESHAV.V

        Mobile :[protected]





        pls pls pls pls FORWARD to UR friends
        Sir
        Sub: Regarding a misconduct by a conductor
        Ref: Bus KA-01 F 2167; Route No 341

        As I spoke to you this morning, conductor of the bus (Kaggadasapura -
        Shivajinagar, around 11.30 am) denied to give me ticket at the first
        and showed his rude behaviour for demanding ticket.
        I along with my friend boarded the bus in Ulsoor. I gave the conductor
        10 rs note, asking for two tickets to MG Road. As I have been
        travelling on the route for more than a year, I know price per seat is
        Rs 5. I was not expecting him change, but tickets. Instead of tickets
        he gave Rs 4 back. I demanded tickets. "Adyake bidri. Ticket adre Rs
        10 agatte" (Why tickets? If you want ticket it fetches you Rs 10), he
        said.
        I said it was his duty to issue tickets. He has been assigned to do
        that job. He gave the tickets. But continued to argue. "Neevenu
        Satyaharishchandrana mommaga. Muccho bayi" (Are you grandson of
        Satyaharishchandra. Shut your mouth).. these were the words he used. I
        was stunned. At the first place he attempted to cheat the company
        which has employed him. On top of it he is shouting at me, for asking
        my ticket, which is my right.
        Annoyed by his behaviour, I decided to bring this to your kind notice.
        Do the needful. Let me tell you one thing. Every other day I encounter
        with such conductors in BMTC. Kindly strengthen your ticket checking
        system so that BMTC get its due profit and put less burden on the
        public.

        Thanks
        satish gt (Pradeep)
        [protected]
        I completely agree with the extremely pathetic service standards maintained by BMTC. They must be brought to book n made to pay for all the grevience caused to innumerable commuters. this is a call to all the people who suffer at the hands of Bmtc to register their complaints against this organisation.
        dear sir,

        This incident happened today [16-10-08] at 7:30 pm when i was just about to get down from the bus [201R VOLVO, COMING FROM CV Raman Nagar] at BTM Layout bus stop.Suddenly A police inspector in the bus itself started asking for thr ticket and he was not allowing me to get down from the bus in my destination place. I told him to give me some time so that i can search the ticket as because for a lady passenger its quite difficult to search the ticket in a standing position. But whitout listing to me he did'nt allow me to get down from the bus and started doing bad behaviour with me.He insulted me in front of every passenger and threatned me to take me to the police station. He harrassed me a lot which really shamefull for BMTC AUTHORITY.At last when i was able to show the ticket in running bus, it was 4-5 KM far away from my place.
        From there i had to come back by walk. So its really putting a very bad impression about the BMTC and also the BMTC inspector
        was not enough educated to talk in english .

        this kind of inspectors are socially poluted and harmfull for the passengers. Being a professional, As per my knowledge says that for only because of our money this VOLVO services are running but we are getting harrasssed and my dignity says to put a police complaint against the BTMC inspector.

        Take action against the inspector or i will be compelled to lodge a poice complaint as i am not going to leave that unsocialized person.
        Hello Sir,

        i travel form HAL to bhuvaneshwari nagar daily. but there is no bus from hal to there. or if it is there also which i do not know they are very few. atleast we have to walk till BEML stop which is very far. we have only one option to take auto from HAL. i would like you to look into the matter. and please increase the no. of buses.
        Rash driving by local bus drivers.
        sir/madam

        This diver of this bus Ka-01-FA-4123, Suvarna, was rash driving.
        This happened near Kuchalambal Kalyana Mantapa, 3rd Block Jayanagar.
        There were many vehicles going towards Southend Circle, and this bus driver coukd see vehicles waiting for the traffic to get cleared at the junction in 3rd block, but still sped and had to halt by applying sudden brakes. Pl look into this matter.

        The bus no : Ka-01-FA-4123
        Time of incident: Between10-45AM & 11:00 AM
        Location: Junction Near Kuchalambal Kalyana Mantapa, 3rd Block Jayanagar(near Madhavan Park Circle)
        I boarded the bus no KA 01 FA 1555 (Suvarna Bus)towords ITPL.I took that bus since I had ITPL bus pass (worth 1225Rs/-)which always to board on souvarna Bus.Even after showing him & try to convay him, Conductor didnot agree with pass that I showed. he just told no pass can be allowed in this bus. finaly i had to pay him 17 Rs ticket to ITPl.Kindly take my complaints & take needful action.

        BMTC Bangalore — Rash driving

        BMTC bus nos KA01 F3233, route nos 205A travelling to Banashankari
        Date: 15th March 2009 at approximate 5:30 ~ 6:00 PM

        I was drining my car on the right side of the lane, as I was approaching the Silk Board Bus stop. The BMTC coming from Madivala side overtook from leftside very close to my car, came on to the right lane and then parked the bus on the Middle of the road at Silk board bustop. I overtook the standing bus and moving at a constant speed in the middle lane towards BTM layout, he started blowing horn & trying to overtake from left once & then trying from right right. On approaching the BTM Bustand signal I had put the left indicator to take the left turn towards Bannerghatta connecting road, the BMTC bus once again over took me from left side very close to my car (with inches gap) and took a sharp lane change to right. Then he stopped the bus in the middle of the road and started showing waque hand signals to me.

        I had met the inspection officer at Banashankari Bust stand, he suggested to give a complaint to Chief Traffic Manager, Shantinagar, Bangalore.

        Request concern officers & departments to take action against such ruthless drivers. Life of people on the road are at the mercy of Bus drivers. They can commit any mistakes & problems by such attitude and there is not action taken.

        People get wild only when public life is lost due to such driving. Request proper punishment to be given to such impatient & ruthless drivers "Prevention is always better, Cry after Accidents happen"
        Sir/madam,

        I am residing in Tubarahalli, Whitefied main road and I would like to bring to your notice that the bus no KA-09 FA 803 when stopped at Tubarahalli on 17Mar09 at 9:10am came via maratahalli didnt given time for me to step into the bus when someone was stepping into the bus and scolded me rudely to step in to bus fastly telling this is not my own car, so I fighted with him telling this bus is for public service, and when someone is stepping into the bus on 1st step how can I step into the bus. And he was driving rashly in that whitefield main road, may be out of speed limit, so all people who were standing in the bus were falling down.
        Kindly look into the issue.
        In hegde nagar all the bus are not arriving on time & they dont stop in bus stand, they allow private buses to stop there all the public & school students are standing in the road.

        when school students are waiting for the buses they are not arriving on time they wait 290 E bus to cross because all the students are having passes & they dont take the buses until the school students vanish from there.

        They also wait the Private BUSES to move,

        I kindly Request BMTC to kindly take the immediate action against this query

        regards
        Shalini.
        I boarded a bus no.K01 - FA-683 around 8:30am from Silk Board to Tin Factory. The bus route was till Hebbal. I got seat in bus. At around 8:45 am, the bus was passing from BDA Complex road and there was big hump on the road to controll speed of vehicle but the rash driver did not controll the vehicle and drove the vehilce at very high speed on this hump. This resulted for high jumping to bus and injuries to many persons and i was also one of them to get injured. Immediatly after that my mobile was missing from my upper pocket of shirt and also my watch was missing from hand and i told this to conductor. After searching bus thouroly i got my mobile below to two next seats and my watch was still missing. Further i and others who were victims of injuries told conductor to tell to driver to drive properly as we all could not get access to talk to driver because bus had little rush in it. The conductor responded back that his work is only to give ticket and not to advise driver's vehicle so he can not tell anything to driver. I had lost my watch in this bus and this was RADO watch which had given as gift by company to me. I want to give complaint about this and i want my RADO watch to recover from the bus driver. Further on route till Tin Factory there are lots of humps but driver was still driving rashly on humps and also was involved in Racing with other buses in route to overtake them. Please look into my request as soon as possible. If any other collegues who have had this kind of experience and dealed with it means are highly appreciated to write to me. I tried calling the number 12667 but it needs call from only BSNL land lines so could not contact them.
        thanks
        dinesh
        Due to Rash driving on humps by bus driver, lost RADO WATCH in bus

        Dear Sir/Madam,

        I boarded a bus no.K01 - FA-683 around 8:30am from Silk Board to Tin Factory. The bus route was till Hebbal. I got seat in bus. At around 8:45 am, the bus was passing from BDA Complex road and there was big hump on the road to control speed of vehicle but the rash driver did not control the vehicle and drove the vehicle at very high speed on this hump. This resulted for high jumping to bus and injuries to many persons and I was also one of them to get injured. Immediately after that my mobile was missing from my upper pocket of shirt and also my watch was missing from hand and I told this to conductor. After searching bus thoroughly I got my mobile below to two next seats and my watch was still missing. Further I and others who were victims of injuries told conductor to tell to driver to drive properly as we all could not get access to talk to driver because bus had little rush in it. The conductor responded back that his work is only to give ticket and not to advise driver's vehicle so he can not tell anything to driver. I had lost my watch in this bus and this was RADO watch which had given as gift by company to me. I want to give complaint about this and I want my RADO watch to recover from the bus driver. Further on route till Tin Factory there are lots of humps but driver was still driving rashly on humps and also was involved in Racing with other buses in route to overtake them. Please look into my request as soon as possible. If any other colleagues who have had this kind of experience and had deal with it means are highly appreciated to write to me. I tried calling the number 12667 but it needs call from only BSNL land lines so could not contact them.
        Thanks
        Dinesh
        Dear Sir,

        I commute every day by bmtc bus to my place of work. It is only the volvo buses which actually give us a stop at request stops without much hassle (which comes at avery expensive price of Rs.30/- per trip). Rest of the drivers simply think that we are a nuisance. There is a request stop at ASC Centre & College opposite to Command Hospital. Initially when the request stop was incorporated, your officials came there for a week to inform the drivers to give a stop at that point and also informed us that all the depots have been given circulars about the stop. The request stop is sought only in the morning during office hours. In the afternoon nobody even stand at that point, because it will be a never ending wait. Your department has the most number of buses in the country and well connected, but what is point if they are not user friendly. Buses are meant for our convenience, but they actually are inconveniencing us by stopping more than a km away from the point where u want to get off, especially when we are in a hurry to reach our offices in time. What annoys the most is that, all the buses coming from Kundalahalli side give stop at Marathahalli bridge and then after crossing the signal/road again gives a stop which is hardly a distance of 100 ft and then at Kormangala - Indiranagar junction, even though there is no official stop, all buses stop. I have no problem if they stop there or else where, but then they are duty bound to give me a stop at an official request stop where a BMTC board hangs. At regular intervals we have started even commuting by cabs of pvt concerns and have been avoiding BMTC buses. Besides the request stop, buses in the afternoon do not stop at Command Hospital bus stop even if we wave out our hands. I

        I am writing this complaint, but I am not sure if it would be read even, because status quo is maintained even after many complaints were made on your BMTC helpline.
        Mini bus nos KA01 7821, Location: Rajaji Nagar IInd block. near signal
        Date: 28th May 2009 at approximate 9.00~ 9.15PM

        i was on my bick and the signal was red. this bus driver came on the wrong way very rashley and speeding at me. when i asked him which way u r trying to come and try to be in lane. the drives uses bad word. and was eager to fight.

        even after warning he did the same at certain distance.

        necessary action/punishement to be take who avoide the voiluation of the traffic rules and abusing the public.
        Hi

        Today morning i was just escaped by rash driving by BMTC VOLVO bus number KA 01 FA 1811. He was so fast at turnings and inspite of that he was shouting at me...I was just 1 feet right from my earlier position and bus was so fast in turning that it almost hit me.

        Please take the necessary action of the rash bus driving from BMTC who are supposed to service general public.

        Thanks
        Sreekanth Reddy
        Pl introduce BMTC Bus From Vidyaranya pura to KBS (Via Thindlu Kodigehalli Hebbal)
        Whom are you gonna complaint??????

        Private local buses in Bangalore — Cheating by local buses

        Hello Sir/Madam,

        Last saturday, on 11th July, Me and my friend had to travel from domlur to kundalahalli colony. Thats when a private bus, numbered KA 01B 4951 came by. I asked the conductor not once, not twice, but three times if the bus would be going to Kundalahalli colony. He said yes, emphatically, and we boarded the bus. Guess what, the bus dropped me off at kundalahalli gate(which is a good 2.5 kms from where he said the bus would be going). The conductor said that the bus would be travelling straight on to whitefield, instead of taking a left. When i demanded an explanation, he put 4 rs in my hand and said he could not do anything as the driver has decided to drive that way. I was forced to get down there.

        This had happened to me before too, which is why i verified thrice with the conductor this time before boarding. When i took down the bus registration number, the bus helper asked me to go ahead and complain, that I couldnt do anything. Talk about guts!!!


        Since the bus was a private carrier, there is no authority governing them (like say BMTC). Which is why we are not even sure where to complain against them. These guys think they can do anything and get away with it, just to earn the extra bucks. I am not even sure if they are authorised to run these buses.

        As the consumer forum, please help me out(and, i am sure, others like me), to take necessary action.

        Thanks

        BMTC — bus service to schools

        Sir,

        I am a resident of Mathikere. My son goes to KV Hebbal School by auto every day. The auto driver takes 10-15 children in his auto everyday. Though most autos pass through the sadashivnagar police station, drivers are careless and reckless. They pay some money to the police and get away with it.

        Kendriya Vidyalaya schools need the chartered service of bmtc. If buses are arranged children can travel by buses specially meant for them. OTHER SCHOOLS ARE KV Malleshwaram, KV indian Institute of science. and Air force school in Hebbal. Since the timings are same BMTC may cater to these schools, by approaching the school authorities for the benefit of the students. BMTC can cash in on such an opportunity and do the needful

        thank u
        my name is suresh,

        today i lost my bmtc student bus pass, i travled marathhalli to banashankari bus.

        pls if any one find that bus pass, please contact: [protected], [protected]
        Hi,

        Excessive bus fare charged from Bomanahalli to Konappa Agarhara. I was charged 20Rs (which is otherwise Rs 15) and the driver said it has always been the same. The bus number is 356N around 12:10:31 ticket number 00144983 dated 08/09/09 (today). I told hime but he insisted that the fare is such.

        Please take action on driver and conducter immediately.

        Bus number :
        KA 01
        FA 586

        Regards,
        Amit
        Hi,
        I am travelling from Indiranagar (Defence Colony) to DELL bus stop (EGL) everey day. Every day I am facing and seeing that the conductors collect exact ticket amount and don't give tickets to passengers. Today (Sep 11th 2009), I have seen that the conductor didn't give tickets for 80% of the people in the bus. I observed in each and every stop. Just he is collecting money from passengers and didn't give any ticket. I asked him somany times for my ticket and he was telling something else. Whle discussing with conductor, my bus stop came. The bus details are as follows.

        Bus Number: KA01 FA.1508
        Service Number: 201G
        From: Didn't see exactly
        To: Banisankari
        Where I get into the bus: Indiranagar (KFC)
        Where I get down: DELL bus stop (EGL)
        Time: 11: 20 AM

        This is doing not only this conductor, many many. 90% of conductors are doing like this. But no one is taking any action.

        Because of this mainly KSRTC is loosing their profits drastically. People please think about this and take necessary actions if any Police office or KSRTC staff will see.

        Thanks,
        Srinath
        respected sir,

        I am the brother of a student studying in KNE college indiranagar, a Bus conductor of route no.201Q is abusing my brother & his friends that he wont allow them to use the bus in route connecting from domlur towards jeevan bhima nagar as my brother boards the bus from indiranagar police station stop which is in front of KFC, as it the college is in indiranagar, but the route has been diverted in the above mentioned way due to metro work, spite of it he will call a gang of BINMANGAL area to trash our brother so please kindly oblique to our request or send me a contact of higher ups. this incident of done on 18/12/2009 at morning 7.45AM.
        Was going to take left near the signal at Marathahalli ourter ring road junction. Was on the left side. The BMTC bus coming from the back overtook me by colling with my vehicle and the right mirror got completely scratched. Even though the bus staff knew that it's touching my vehicle, there was no quick action from the bus staffs, which indicates that it's arrogant behavior.

        Couldn't note down the bus no. (Mostly it's KA 18 8048 going towards Marathahllli) The time was 8.40am IST.

        Do we have any way to teach the BMTC drivers that they shouldn't do any harm to other vehicles? I think every day many people must be facing the same problem. Is there any email-id to which we can send our complaints?

        Thanks.

        BMTC,Bangalore — Conductor neglect requests

        Sir,
        I got into the BMTC Bus no 600 F( KA 01 FA1623) which is goinf from Attibele to Banashankari this morning at 7.35 from B.T.L bus stop. There were two men sitting in the ladies seat. I requested them to get up and give me the seat. They refused telling that their oher family members are sitting in the front seat, they want to sit near them only. Even the conductor neglected my request telling the same reason.
        I request You to take some action against this.
        Thanking You
        Seema

        Currently not working — Rash driving by lorry drivers

        Respected Sir/Madam
        My name is Ranjina.V,and i have recently shifted to pune,but pune seems to have really sarcastic people driving vehicles because they never follow trafffic rules, especially lorry drivers and on pune sholapur highway people never have patience to give way for another vehicle to go ahead and also people never wear a helmet.

        Please arrange few traffic policing on this pune sholapur highway. It's a kind request.

        BMTC, Bangalore — Problem with Volvo buses to stop in Dairy Circle

        I want to put to your notice the person who takes bus @ Majestic and take ticket to Dairy circle in BMTC Volvo bus, has to get down before Dairy circle[ Nimhans bus stop]. If we ask why the conductor gives the reason that the stage for dairy circle is Nimhans bus stop. If this is the case in ticket why they are mentioning Dairy Circle ?

        Please look into it and do the needful.

        Thanks in Advance.
        Hi,
        My self Navya, Daily I travel from Hebbal to ITPL from the Hebbal to Tin Factory i will take one bus and from Tin Factory to ITPL one bus. Few busses they won’t stop in TIN factory if the bus not full also.

        Today 18/10/2010 I had very bad time i was standing in Tin Factory there is one Bus came it was few Passengers (may be 30to 35)but they didn’t stop and i took other bus i cached same Bus in Railway Station. And i asked the bus driver why he didn’t stop there, if the seats are available also. he reply saying that bus got puncher. If the bus i got puncher he is taking the risk and driving (after i got down i checked bus was fine ) he just lying.

        I have noted the bus No Route No also
        Bus No : KA -01
        FA 1063
        Route is 321c
        KR Market to Marath halli
        Timing reached in Tin factory was 9:20 AM
        Dated 18/102010

        Requesting the BMTC people to take the action for such people

        Thanks
        Navya
        Driving in Bangalore is really becoming horrible and troublesome because of these BMTC Volvos. The drivers of these volvos drive rashly. Even we do not have any website of BMTC to put complaint against those drivers where action will be taken against those defaulters. If we violet a traffic signal within a couple days we get a fine letter from the Traffic Police but is there no one to watch at those stray volvos. What happens if my car gets a scratch because of the rash driving of the volvo. Who pays for it? And the monopoly of the volvo drivers continues on the streets of Bangalore.

        Ayan Roy
        ayan.kumar.[protected]@gmail.com
        By the way I met with a similar incidence today 6 Nov, 2010 with a volvo. Which brushed our car.
        The number of the volvo is
        KA-01-F-4522
        Near Total Mall Murgesh Pallya.

        I really hope if some action can be taken against those careless, rash drivers.

        BMTC, Bangalore — Misbehavior of conductor to ladies

        Bus details:

        BMTC/VOLVO/KA01 FA 1678
        Date of Journey:20th Nov 2010
        Timing:10.00AM

        Dear Sir/Madam,

        I boarded the BMTC bus from BEML Layout bustop to Vaidehi hospital stop.The ticket charge was Rs.15 and i gave Rs.100 to the conductor.He refused to take the amount and asked me to get down from the bus as he didn't have change and when i refused to get down ,the conductor and the driver started abusing me in the local language throught the course of the journey and finally and he got the change and took the money from me without giving me the ticket reciept.

        Regards,
        Ms.VPS

        BMTC Bangalore Volvo — Rash Driving

        Route number 335E from Majestic to Kdugodi.
        Date : Feb 1st 2012.
        Time 8.45 ( Kundalahalli gate to Sathya Sai Hospital)
        Bus number: KA01 F2158
        Complaint: Rash driving
        sir please put some other buses from tcpalya to majestic, shivaji nagar, indira nagar as because so many local tc palya people were facing problem ...though we wait for halfnahour we wont get not in even one bus please help us we need more buses.
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          vipin balakrishnan
          from Pune, Maharashtra
          Jan 30, 2008
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          Hi all,

          I'm having a big problem from BMTC from paste 2 years.Not even me, the people living in mathikere.There wont be any bus from mathikere to shivaji nagar.The reason BMTC saying is there is fly over consruction happening.

          But i'm asking a question.Why they can't start new bus from chowdeshwari bus stand.As BMTC said to be a metro transport coperation.In mathikere lots of peoples are struggling due to less bus from mathikere to shivaji nagar.But we can see kempegowda bus every5 minitues.These bus deosnt have any fly over contruction problem.

          Shame on BMTC,please take out metro name from there transportaion,if this type of service they are providing to peoples.That name wont suite for you peoples.

          If i'm trying to give any complaint for this ,then they want the complaint in kannnda.I'm asking a question to BMTC peoples.Whether i'm giving complaint for my personal purpose.The entire peoples in matikere is struggling due to this.Second thing is, i only know to speak kannda,dont know to write.so which langauage common know i used to communicate.Or in BMTC people dont know english or they are not educated?shame on you all..
          Aug 13, 2020
          Complaint marked as Resolved 
          Buses Between Mathikere to Shivaji Nagar are 94C and few others as well. From our office, Neo e-Watch Media located near Mathikere, we regularly travel to Shivaji Nagar.In case You donot find a direct bus to Shivaji Nagar get down at link road and from you will get the bus to Shivaji Nagar.
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