Submit a Complaint
Claimed

Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

www.mybmtc.com
2.5
Updated: Nov 3, 2025
Complaints 2867
Resolved
1391
Unresolved
1476
Good! Bangalore Metropolitan Transport Corporation [BMTC] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bangalore Metropolitan Transport Corporation [BMTC] step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Bangalore Metropolitan Transport Corporation [BMTC]

Having problems with Bangalore Metropolitan Transport Corporation [BMTC]?

File a complaint and get it resolved by Bangalore Metropolitan Transport Corporation [BMTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Public Transportation
Bangalore Metropolitan Transport Corporation [BMTC]

Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 27

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Avani Macwan
Jun 13, 2022
Report
Copy

From hopefarm signal to Hoskote, after getting on the bus, conductor refused to give the ticket and made many o[censored]s get down from the bus very rudely.

If conductors are so reluctant to give ticket and want the passengers to only agree with their instructions, BMTC needs to bring the concept of customer first with their staff.

Vehicle number - KA01 FA2287
Route 328H
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    C Nikesh
    from Bengaluru, Karnataka
    Jun 13, 2022
    Report
    Copy

    Anekal buses are not coming to silk board, electronic City.
    We want buses in between 7am to 8am.
    Please provide 3 to 4 buses in gap of 10 to 15 minutes.
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      Y Jaswanth Reddy
      Jun 13, 2022
      Report
      Copy

      Anekal buses are not coming to bommanahalli, hosa road in between 7 to
      7: 50.
      We want 2 to 3 buses in that time.
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rudreswar Chowdary
        Jun 13, 2022
        Report
        Copy

        Hi this rudreswar chowdary a passenger traveling in the ka 57f-1347(vajra bus) in the route of doddabalapurathat the conductor dont know how to handle the costumers and she insulted me 3 times previously, that behalf of change and today(13/06/2022) monday and to also same has repeated, when im using a pass worth of 1500/-
        so kindly please tell her that how to behave with the costumer
        thank you.
        if you wont take action behalf of this
        i will file a compliant in the consumer form

        today date:-13/06/2022
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dhare
          Jun 13, 2022
          Report
          Copy

          Address: Karnataka

          I have seen the students who are attending morning classes at 6:00 and they have to live home early. If students who have thought to attend morning classes are not attending classes on time. Yes not all of them are rich but have some unique specialisation. This couses country lose not bmtc or student or the officials it's all fault. We must provide the best service for building great citizens and responsible youth. Request that to take serious action on this regard.

          Thank you,
          On waiting change...

          Tha
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            PAPAN BISWAS
            Jun 13, 2022
            Report
            Copy

            Bus no KA 01 FA 1713, 90E date[protected] timings about 06:00 pm .I am journey from yeswanthpur railway station to majestic bus stand .I board this bus and sited then bus departure from yeswanthpur railway station and bus already crossed yeswanthpur circle then bus conductor asked me your tickets then I wanted to pay journey fare then bus conductor said you board from yeswanthpur railway station but you are not buy tickets till now ..then I tell him I have so much fever and I am going to my office at bangalore railway station...I am a employee of south western railways...then he misbehaving to me and forced to me leave the bus ...so my request to higher responsibilities please taken a action against that conductor...thanks to bmtc ...bus conductor photo below their
            +1 photos
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              thaheershaik1
              from Bengaluru, Karnataka
              Jun 12, 2022
              Report
              Copy

              Address: silkboard Busstop

              Dear sir/Madam,

              i, m regular person Travelling in BMTC Bus By Pass, while friday i was forgotted my bag in BMTC Bus, Which goes from sarjapura to KrMarket. the Bus NO is 342 and White and blue in colour. i departure after next saint johns signals and missed my bag in that bus please contact my number if the bag is available in the bus.

              Contact No:[protected].
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Braks
                Jun 12, 2022
                Report
                Copy

                I really very disciplined for BMTC, Buses not stopping in bus stop in Koramangala water tank i really very sad, thank you
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nikhilesh.S
                  Jun 10, 2022
                  Report
                  Copy

                  Bus conductor not accepting my student bus pass

                  I'm Nikhilesh, im a law student studying at University law college, i travel regularly from hebbala to mariyappanapalya through bus numbers like 501C, 502E, and 500, where if i cannot get a direct bus i have to change buses by getting down at gorguntepalya or summanhalli or kottigeplaya. So on[protected] around 8:48pm, i was at gorguntepalya and got a bus which had number plate named KA-57-F-4795, he did not accept my student bus pass reasoning...
                  +1 photos
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  1 Comment
                  Report
                  Copy
                  M
                  mujeeb malik
                  Jun 10, 2022
                  Report
                  Copy

                  Address: Karnataka bengaluru

                  I was traveling in bus 273 C with license plate no. KA 01 FA2361 . one of my friend asked about ticket for herself but the conductor gave 2 tickets even i was having the bus pass.
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deepakby
                    from Bengaluru, Karnataka
                    Jun 10, 2022
                    Report
                    Copy

                    Address: 6th B Cross Road, Maheswari Nagar, Kempegowdanagar, Near shiva temple uma maheswara

                    Driver Of BMTC bus number -KA57F3069 . Tried to kill me almost by over taking me without any signal by almost crushing between divider and bus me and the person sitting behind me almost got crushed but somehow due my presence of my I tried to hit the brakes and then also my left side handle hit his bus and we were about to fell down. After all this I went near him and asked why you did like this? The driver of this bus replying irresponsibilly by saying i wantedly did this for you . So who will take care if something would have happened to me I want to lodge a complaint against this bus Driver he is a bald fellow I want to take action against this person.
                    +1 photos
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ASTERISK Y T
                      Jun 10, 2022
                      Report
                      Copy

                      Address: baichaguppe gate

                      Bus number KA57F0122
                      baichaguppe gate near tavarekere
                      TIME 8:36am today
                      my contact number:[protected]
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Aleena Roy
                        Jun 10, 2022
                        Report
                        Copy

                        I have been waiting for 500F for 30 minutes everyday whereas 500D keeps coming every minute which is mostly empty. This is causing a huge trouble for us students. Hope you do the needful.
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          DIKSHITH S
                          Jun 10, 2022
                          Report
                          Copy

                          When conductor is came to gave ticket he touch my shoulder tightly, wantedly, their was less people in bus,
                          After i got stop wn i was getting down, he touched me chest forcely, i got angry but I am not able to do anything, please understand the girls problem, if he want to pass from front to back in bus, ask to come side, why touching like this, please take action as i said the query, otherwise he will repeated with all girls
                          +1 photos
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Gopalakrisna
                            Jun 10, 2022
                            Report
                            Copy

                            Address: Tavarakere

                            ಬಸ್ಸು ಸಂಖ್ಯೆ 242 ಮಾಗಡಿ ಮುಖ್ಯ ರಸ್ತೆಯ ತಾವರೆಕೆರೆಯಿಂದ ಮುಂಜಾನೆ 04:00am 05:00am ಗಂಟೆಯ ವರೆಗೆ ಸರಿಯಾದ ಸಮಯಕ್ಕೆ ಪ್ರಯಾಣಿಕರಿಗೆ ಬಸ್ಸು ಸೇವೆಯನ್ನು ಸಿಬ್ಬಂದಿ ಒದಗಿಸದೆ ಇರುವುದು. ಅಲ್ಲದೆ ಮುಂಜಾನೆ 04:00am ಯಿಂದ ಪ್ರಯಾಣಿಕರಿಗೆ ಬಸ್ಸು ಸೇವೆಯನ್ನು BMTC ಸಂಸ್ಥೆ ಒದಗಿಸಿ ಕೊಟ್ಟಿದ್ದಾರೆ, ಆದರೂ ಸರಿಯಾದ ಸಮಯಕ್ಕೆ ಪ್ರಯಾಣಿಕರಿಗೆ ಬಸ್ಸು ಸೇವೆಯನ್ನು ಸಿಬ್ಬಂದಿ ಒದಗಿಸುತ್ತಿಲ್ಲ. ಅವರಿಗೆ ಇಷ್ಟ ಬಂದ ಸಮಯಕ್ಕೆ ಬಸ್ಸು ಸೇವೆ ನೀಡುತ್ತಿರುವರು, ಇದರಿಂದ ಪ್ರಯಾಣಿಕರಿಗೆ ತೊಂದರೆ ಉಂಟಾಗುತ್ತಿದೆ, ಸರಿಯಾದ ಸಮಯಕ್ಕೆ ಕೆಲಸಕ್ಕೆ ಹೋಗಲು ಸಾಧ್ಯವಾಗುತ್ತಿಲ್ಲ, ಈ ಸಮಸ್ಯೆಯನ್ನು ಪರಿಹರಿಸಿ ಕೊಡಿ ಎಂದು ತಮ್ಮಲ್ಲಿ ವಿನಂತಿಸಿಕೊಲ್ಲುತ್ತಿದ್ದೇನೆ.
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Priyanka LN
                              from Bengaluru, Karnataka
                              Jun 9, 2022
                              Report
                              Copy

                              Hi.. Online pass is appreciable but Scanning it everytym when we enter into bus is very difficult..QR code is not displayed in all buses if displayed only in 1corner of the bus.. Few Conductors helps us know Scanning they will scan with the QR scanner they have orelse they take our phone for Scanning.. But most of the Conductors tells us to go near the QR for Scanning..
                              Please take into consideration and helps in sorting the problem by providing thes scanner to all the Conductors orelse please display the QR scanner in each seat..
                              Hoping for positive response soon..
                              Thank u
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kiran. S.
                                Jun 9, 2022
                                Report
                                Copy

                                Though student bus pass has validity till
                                [protected], the conductor don't consider it and ask student to pay the ticket amount or get down the bus.They ask for fee receipt, but how do I get? I have completed my 2nd puc now.They don't treat students properly. Shame and pity on the department of not directing them properly.I had paid Rs1100 on my pass, on that I need to pay Rs15 to travel.Kindly take action with regard to this .The conductors say that it is the rule, I can't understand though pass has validity it can't be used, it is a rule they say.I hereby request the department head to properly frame rules and direct them.
                                I have even noted the bus number for ur enquiry.
                                𝟵𝟵𝗕 𝗞𝗔-𝟱𝟳 𝗙-𝟭𝟵𝟰𝟰
                                𝗧𝗶𝗺𝗲:𝟭𝟭:𝟬𝟬 𝗮.𝗺
                                𝗗𝗮𝘆:𝗧𝗵𝘂𝗿𝘀𝗱𝗮𝘆 𝟬𝟵 𝗝𝘂𝗻𝗲 (𝗶𝗲 𝗧𝗼𝗱𝗮𝘆).
                                Though having bus passs we need to take ticket and pay amount.pity on the government ans department.
                                +2 photos
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  Lesson for life ssv
                                  Jun 9, 2022
                                  Report
                                  Copy

                                  Address: Adugodi

                                  171G bus not available inbetween 3 pm to 4.30 pm at micogate adugodi
                                  Which travel towards kormangala 1st block
                                  After 4.30 bus will arrive but there is no space in bus it's fully loaded
                                  Please allocate one more bus during that timee
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    L
                                    Lesson for life ssv
                                    Jun 9, 2022
                                    Report
                                    Copy

                                    Address: Banglore Adugodi

                                    171G bus not available from 3.30pm to 4.30pm at micogate adugodi
                                    Towards kormangala 1st block
                                    After that bus will arrive but no space to enter into the bus
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Prathibha. M Prathi
                                      Jun 8, 2022
                                      Report
                                      Copy

                                      Bmtc busses are not stopping in commando hospital bus stop, even though there is a stop majority of the buses are not giving stop. So I m facing very bad experience
                                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        DIMTS
                                        1
                                        (580)
                                        Andhra Pradesh State Road Transport Corporation [APSRTC]
                                        1.1
                                        (1367)
                                        South Bengal State Transport Corporation [SBSTC]
                                        1
                                        (667)