Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I boarded BMTC bus numbering KA-57 F-2579 at Halsoor ( Adarsh bus stop) to Budigere. Bus came to Halsoor stop having board of Budiger as distinction. And lot many passengers have been on I boarded to Budigere bus stop. But the conductor started telling it will not go to Budigere it will go to mandoor depo from budigere cross. He disagreed to onboard passengers who were waiting to Budigere bus stop. And finally, he dropped all the passengers at Mandoor and took the bus to mandoor depot.

These issues are very common in this root, many conductors don't even give tickets, they only collect money from passengers and most of the passengers are villagers they don't even question. Their are very limited busses to Budinger from budiger cross. Almost all busses go to mandoor and people are waiting at budeegere cross, near prestige tranquility, mandoor bus stops for hrs together.

And this issue has been neglected by BMTC. Kindly look into it and please provide good service to the poor passengers of BMTC

Today (18/10/2021) I travelled in bus (KA 01 FA 1911) no 360 ( Attibele to Majestic bus route) from hebbagodi to electronics city from 9 10 AM to 9 30 AM. Bus fare to above stop was 5 rupees. Due to unavailability of 5 rupees coin I gave rupees 20 for ticket. Conductor was very rude and scolded in Kannada which I didn't understand. The worse thing is he tried to Deboard me from the bus with some co passengers who talked in Kannada. Atlast, he bought 10 rupees and have me remaining 10 rupees, but ticket he gave is 5 rupees. He literally looted me 5 rupees and his behaviour makes me sad. Kindly take action on him so that passengers do not face such incidents again. Any more details wanted can contact me on [protected].

We face lots of problems regarding bus because we don't get bus properly on time, mainly bus used to pass our house but due to this pandemic it just stopped coming and even there are so many students who go to schools, colleges so we request you to look out!

Student.mybmtc.com site is not working from past week due to which neither me nor other students are able to apply for the student pass, please resolve it ASAP

I had to travel from B Narayanapura to Doddanekundi. The conductor did not issue the ticket. When I asked him to give me a ticket, he asked me to wait for sometime and when the bus reached the next checkpoint, he gave me a ticket. The starting point had changed and hence the fare on the ticket was less. Hence, I told him that this is not the correct ticket and he shall give me a correct ticket. He then printed an empty ticket and wrote Ticket number 113, 1x5 on that ticket from his pen and gave me that ticket. I then told him that he can't write with his pen on a paper and say that it is the ticket, after which he started SHOUTING and even PUSHED me and created a havoc in the bus. He started talking to other passengers and told them that I am arguing unnecessarily. Till then, my stop came so I had to get down but I noted the bus number. Please look into this matter at the earliest and give me a response. I will have to go to the police if nothing happens from this complaint. A bus conductor can't behave in this way with the passengers. It's not safe to travel with such conductors. Absolutely shambolic behaviour.

Morning as usual I went for walk with my pet dog suddenly a bus was overtaken by an other bus through left side and he was about to hit my pet and he was very rash driving this incident happened in the morning between 6am 6:15am in front of Raheja appartment and I can also give CCTV footage of this insident

Sir, bmtc buses are giving excellent services for its commuters in Bengaluru and I highly thank the concerned authorities. But there is a problem in K R MARKET bus stand. The buses plying towards Mysore road, Kengeri, satellite bus station are disturbing the traffic near the market fly over. They are causing lot of inconvenience due to blockade of the roads by these buses. Can you please advise the authorities not to take passengers near the flyover but instead let the commuters start their ride from the respective bus stop. I request the concerned authorities to look into this matter and Take necessary action and solve the issue.

The bus driving was driving very rashly on 18th september 2021 near Link road at 8:30PM. Me and my wife were in the bike and he almost hit us. Sharing pictures of the bus. Request action to be taken against the driver as If continues to drive in this fashion he might hurt someone on the road.

Good afternoon sir / mam, i understand that due to pandemic most of the buses you do not deploy in several routes, also in the above said routes lot of constructions of roads or smart work in progress. But i feel atleast in peak hours few buses to be deployed. for example: a passenger from Lavanya theatre to choose
shivaji nagar, or upto brigade road or mayo hall or coles park, or beghum hall or philips ... by walk or other mode of transportation.
Kindly deploy these buses, which would ease our traffic problems all these years towards Jeevanahalli, domlur yeshwanthpur, madiwala yeshwanthpur, frazer town shivajinagar via lavanya theatre, thoms cafe, ...
This is not a complaint, but a request from the relevant officers...
Thank you very much
Sasikumar A

I will come by bus from ittamadu to jantha bazar every day one day I don't have change so I asked condacter to give me a change but he refused to give me change and next day he made a same thing and today only same thing he done bus condacter also should support CMR but now he is not so I am given complinet about him

KA 57 F-1396 conductor is not wearing mask

Bus route 281AP, (TODAY: bus number : KA -57-F-3703 )always stops for more than 15 minutes on the way to aiport at begur area.
This is happening always and everday.
People on the way to aiport may get delayed for their flight or may be late at work.
Requesting bmtc to action on it

Waiting for 369 bus no at basaappa circle more than hour as there is frequency is less.
So kindly do the needful as daily I face the issue

Ear sir/ madam
This is complaint about 500F and 500CA bus timing. Even though the frequency of buses in this route during peak time is very low, nine of the buses keep the time. Today morning at 8.15 from spice garden bus stop, 2 buses ( 500F and 500CA) passed at the same time but no bus stopped. For a single stop we had to get into another bus then get down at marathahalli stop and again had to change too 500Ca, which was waiting there for around 5 minutes. If they would have stopped at spicegarden stop, we wouldn't have this much trouble. Every time this is happening. Most of the times 500F and 500Ca doesn't keep proper times. Please look into to the matter urgently. Because we common people are suffering due to this. Because of their wrong bus timings we have to wait for more than 30 minutes at bus stop every day.
Today the bus number which was waiting at marathahalli Bridge was having number KA 57 F 2702. When I asked the conductor why they haven't stopped the bus he gave me a lame reason that they didn't see anyone standing at bus stop. There were more than 7 people waiting and they are giving reasons like this.
For a single stop we have to get into another bus and walk all the way to marathahalli bridge. Please show the kindness to solve this issue.

Please look into the matter urgently. We are very much suffering because of the arrogance of these people.
Your immediate action is very much valued.
Thanks
Suji

As mentioned above subject tha bus number KA53F0247 . Since the driver was scolding the public where ther was slow moving traffic he took the bus in opposite direction and drive the bus fastly and by scolding the car driving people for his urgency this not the correct situation or the place .
Kindly look into this
[protected]@approx 9.15-9.20 pm near pipe line road in vasantapura

Date[protected]
Bus no KA 01 FA 2224 and bus timing morning 8:25 AM, in this covid situation BMTC bus not following safety precaution and conductor he not at all wearing mask from beginning only also 90 - 100 passenger travelled in bus and conductor rude behaviour with passenger and i have pic and video also

Today at 9:20 this KA-57 F3472 bus routing towards Anekal from majestic, the conductor was very rude the whole bus was empty but only the seats was filled, there were 2 men was sitting in the ladies seat so we asked the conductors help as I had a 60years old mother, he asked me whether you are taking ticket I said No I have pass so then he refused to pay attention and forced us to get down from bus telling there is another bus in front with seating that bus will go soon so go to that bus, my mom said that’s ok leave we’ll come by standing only, but even though this person with such attitude will not be helpful in public transport. Finally we came down from bus took another bus, where we have to change another bus. Really hurtful, if they have aged people in their home only then they’ll come to know the value of elder person. I regularly travel, but never had such experience, so bad. He did not raise his voice honestly, but he don’t have rights to ask us from getting down from a bus.
My Mail ID : [protected]@gmail.com

Buses 271A, 271T, 271P from Kempegowda Bus Station and 271 N from K R Market transits only till Abbigere F bus stop.

The actual routes of the bus is as follows:

271 A - KBS to Abbigere (Village)
271 T - KBS to Janapriya Green wood apartment (Via Abbigere - Lakshmi Temple)
271 PA - KBS to Chikkabanavara (Via Mathikere - abbigere)
271 N - KR Market to Janapriya Green Wood Apartment
br...

Okay let me start the problem actually iam from village called sulikere we have busses named by 221B, 221K, 221, 221J, 377B that's it but busses are not attol coming this is very big problem for us who need to travel everyday it may for work or college. It's really not possible to wait for almost 2 hours but in my village everyone suffering by that prblm .I trust that you will take action regarding this issue.pleasee

ದಯವಿಟ್ಟು ನೀವು ಇದನ್ನು ಗಂಭೀರವಾಗಿ ಪಿಗಣಿಸಬೇಕಾಗಿದೆ
ನಮ್ಮದು ಸೂಲಿಕೆರೆ ಗ್ರಾಮ ಕೆಂಗೇರಿ ಹೋಬ್ಲಿ ಸೂಲಿಕೆರೆ ಪೋಸ್ಟ್ ನಾನು ಮತ್ತು ನನ್ನ ಗ್ರಾಮದವರು ಬಸ್ ಗಾಗಿ ದಿನ wait madbeku ಒಂದಿನ ಕೂಡ ಸರಿಯಾಗಿ ಬರೋದಿಲ್ಲ ಇದರಿಂದ ಕೆಲಸಕ್ಕೆ ಹೋಗುವವರಿಗೆ ಮತ್ತು ಕಾಲೇಜ್ ಹೋಗೋ ವಿಧ್ಯಾರ್ಥಿಗಳಿಗೆ ತುಂಬಾ ತೊಂದರೆ ಆಗುತ್ತಿದೆ ದಯವಿಟ್ಟು ನಾನೇ ಎಷ್ಟೋ ಬಾರಿ ಬಸ್ ಬಾರದೆ ಬಸ್ ಸ್ಟ್ಯಾಂಡ್ ಅಲ್ಲಿ ಅಳುತ್ತಾ ಕೂತ ಸಂದರ್ಭವೂ ಇದೆ ಈ ಪತ್ರವನ್ನು ನಾನು ಎಲ್ಲರ ಪರವಾಗಿ ಬರಿಯುತಿದೇನೆ
ಇದನ್ನು ನೀವು ಕಂಡಿತವಾಗಿ consider ಮಾಡ್ತೀರಾ ಎಂದು ನಂಬಿದ್ದೇನೆ