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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Apr 15, 2026
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 37

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POOJITH S
Sep 4, 2021
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Date[protected]
Bus no KA 01 FA 2224 and bus timing morning 8:25 AM, in this covid situation BMTC bus not following safety precaution and conductor he not at all wearing mask from beginning only also 90 - 100 passenger travelled in bus and conductor rude behaviour with passenger and i have pic and video also
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    Yashaswini K Devang
    Aug 30, 2021
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    Address: 121, 12th Main, Puttaiah Road, BEML Layout , kamakshipalya, Basveshwarnagar, Bangalore- 560079

    Today at 9:20 this KA-57 F3472 bus routing towards Anekal from majestic, the conductor was very rude the whole bus was empty but only the seats was filled, there were 2 men was sitting in the ladies seat so we asked the conductors help as I had a 60years old mother, he asked me whether you are taking ticket I said No I have pass so then he refused to pay attention and forced us to get down from bus telling there is another bus in front with seating that bus will go soon so go to that bus, my mom said that’s ok leave we’ll come by standing only, but even though this person with such attitude will not be helpful in public transport. Finally we came down from bus took another bus, where we have to change another bus. Really hurtful, if they have aged people in their home only then they’ll come to know the value of elder person. I regularly travel, but never had such experience, so bad. He did not raise his voice honestly, but he don’t have rights to ask us from getting down from a bus.
    My Mail ID : [protected]@gmail.com
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Aug 30, 2021
    Updated by Yashaswini K Devang
    Not really rude but he wanted us to get down from bus for no reason.
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      From sulikere village
      Aug 25, 2021
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      Okay let me start the problem actually iam from village called sulikere we have busses named by 221B, 221K, 221, 221J, 377B that's it but busses are not attol coming this is very big problem for us who need to travel everyday it may for work or college. It's really not possible to wait for almost 2 hours but in my village everyone suffering by that prblm .I trust that you will take action regarding this issue.pleasee
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        Sowmya.v somashekar
        Aug 24, 2021
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        ದಯವಿಟ್ಟು ನೀವು ಇದನ್ನು ಗಂಭೀರವಾಗಿ ಪಿಗಣಿಸಬೇಕಾಗಿದೆ
        ನಮ್ಮದು ಸೂಲಿಕೆರೆ ಗ್ರಾಮ ಕೆಂಗೇರಿ ಹೋಬ್ಲಿ ಸೂಲಿಕೆರೆ ಪೋಸ್ಟ್ ನಾನು ಮತ್ತು ನನ್ನ ಗ್ರಾಮದವರು ಬಸ್ ಗಾಗಿ ದಿನ wait madbeku ಒಂದಿನ ಕೂಡ ಸರಿಯಾಗಿ ಬರೋದಿಲ್ಲ ಇದರಿಂದ ಕೆಲಸಕ್ಕೆ ಹೋಗುವವರಿಗೆ ಮತ್ತು ಕಾಲೇಜ್ ಹೋಗೋ ವಿಧ್ಯಾರ್ಥಿಗಳಿಗೆ ತುಂಬಾ ತೊಂದರೆ ಆಗುತ್ತಿದೆ ದಯವಿಟ್ಟು ನಾನೇ ಎಷ್ಟೋ ಬಾರಿ ಬಸ್ ಬಾರದೆ ಬಸ್ ಸ್ಟ್ಯಾಂಡ್ ಅಲ್ಲಿ ಅಳುತ್ತಾ ಕೂತ ಸಂದರ್ಭವೂ ಇದೆ ಈ ಪತ್ರವನ್ನು ನಾನು ಎಲ್ಲರ ಪರವಾಗಿ ಬರಿಯುತಿದೇನೆ
        ಇದನ್ನು ನೀವು ಕಂಡಿತವಾಗಿ consider ಮಾಡ್ತೀರಾ ಎಂದು ನಂಬಿದ್ದೇನೆ
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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          Manasa12345
          Aug 24, 2021
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          Daily we have to wait 1.5 - 2 hours for one bus. No matter what time we go to the bus stand, still the waiting time is evident. For 4 kms, we have to wait for 1.5 hrs or more.
          Can you please increase the frequency of 279 from palace RM Guttahalli to aswath nagara around 1 30 to 3.
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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            K
            Kaleb j
            Aug 23, 2021
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            Address: Yashwanthpur

            Respected sir,
            I am Kaleb, a diploma student of MN technical institute.
            Bus colour :- orange mini bus
            Bus no:- 250B rama temple towards yashwanthpur.
            Time:-between 11:30 to 12:30
            Number that I remember F57
            Sir I entered bus in rama temple.
            While gokula stop came the driver did not opened the back door of the bus.
            Then when I taught of going from front door the driver suddenly started the bus. I told him to stop, then he stopped, While getting down of the bus, The bus conductor scolded me with a loud voice "Hey why, you can't come from front door and go ah".
            I said unto him " no you dint stop for that and I was standing near the last door"
            They dint stopped even 25 seconds.
            Then I came out of the bus.
            Then suddenly conductor got up and came like to beat me saying "why you are starring at me😡" .
            And even driver supporting to him said
            "Don't broke your face Go!"
            See sir how can these guys do a violence act against a student for no reason?
            Because of this kind of employees your other employees name also spoils.
            I am kindly requesting to take legal action for this violence act against a student.
            For proof please check bus camera.
            Mar 19, 2026
            Complaint marked as Resolved 
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Verified Support
            Aug 24, 2021
            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
            Regerts the inconvenience caused. Pl provide the vehicle number to identity the erring crew or if you have ticket copy that is also sound enough.
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              Ashik Uthaiah
              Aug 22, 2021
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              I was travelling from old police station to majestic in the bus 80 A. Bus number is KA 57 F 2314. At 9.30am when I got in to the bus I have shown the pass to the conductor, then after sometime again he was asking pass to show. I told him how many times I should show the pass. Then he used vulgar words that is BOLIMAGA to me.. that is not the way to speak to a passenger. Please take an enquiry to him and take action.. otherwise I will move this complaint to higher authority.
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
              Aug 22, 2021
              Updated by Ashik Uthaiah
              This is the picture of conductor who used the word "BOLIMAGA"

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                Sudharshana reddy
                Aug 22, 2021
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                Address: Ramurthynagar

                Sir, today at about 1035 am the above mentioned BMTC bus driver has damaged my car due to his driving negligence and dint even had courteous in knowledhing mistake. My car was stopped during the incident due to traffic.
                I was with my family and the incident has put my family into a trauma as it could have been fatal.
                Incident took place near holy family church, ramurthynagar.
                I urge the Concerned team to take immediate action.

                Regard
                Sudharshana
                [protected]
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                  mrx.nabeel
                  Aug 19, 2021
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                  KA 57 F0303 bus did not stop at many deaignated bus stops. Even after requesting the bus conductor to stop at Big bazaar stop they did not. They were arrogant and did not heed to requests
                  Mar 19, 2026
                  Complaint marked as Resolved 
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 19, 2021
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  We will examine and take necessary action.
                  Verified Support
                  Aug 19, 2021
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  BMTC[protected] is your docket no
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                    AnanthaPadmanabhaGupta BS
                    from Bengaluru, Karnataka
                    Aug 17, 2021
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                    Resolved

                    It very sad to see the shabby look and poor maintenance of the very important part door closure and opening mechanism. Are the mechanics and the Depot Manager so irresponsible - I don't think so - as I know they well trained.

                    What is MAINTENANCE DEPARTMENT DOING. After any repairs, they should keep the box intact. See the fate of the mechanism.

                    My travel from KEB Quarters to Corporation on 16 Aug 2021.

                    Regards
                    [protected]
                    Sep 20, 2021
                    Complaint marked as Resolved 
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 19, 2021
                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                    BMTC[protected] is your complaint number for your kind refernece.
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                      Lil Jack
                      Aug 17, 2021
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                      Hi. I'm a college student. I travel back and forth from majestic to vidyaniketan school(near amma ashrama, Kengeri)
                      The only direct bus is 234A, 234E. If it is not available, I have to hop on Kengeri bus and get down at nayandahalli or RR gate and then there, have wait for the same 234 bus. But there is no genuine time for it. All the other bus conductors, shop owners also gave same concern saying there is no time sense for that, (ಯಾವಾಗ ಬೇಕು ಆವಾಗ ಬರ್ತಾರೆ). It takes almost 1hr 10 mins to my hom from Majestic. If I have to wait 30-45 minutes just for the bus itself, I lose significant amount of time of my day. All I'm asking is can you schedule more buses or atleast ask the drivers to be regular.

                      Sincerely a exhausted sweaty student who has been typing this standing in nayandahalli bus stop for 40 minutes.
                      Thank you
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                        Sudheshas
                        Aug 14, 2021
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                        Address: Silvepura, bangalore

                        There is no service of bmtc buses from silvepura, Bangalore 560090 to Shivajinagar bus depot, and hardly any market or majestic bus comes to this place. It is very difficult for office goers and school/ college children. Hope the management takes a note of this and do rhe needful at the earliest.
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                          Sanjoy9647
                          Aug 13, 2021
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                          Address: Wilson garden

                          Time 19:36 in wilson garden to electronic city bus, bus no - K-1540.
                          I told him that I need to go madiwala and I give him 50 ruppees notes. But he told me i[censored] given me 20 ruppees change otherwise drop the bus and this person doing very wrost behaviour he stopped her bus in middle of road and force me to drop the bus
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                          Pls help me
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                            Sonulisha
                            Aug 9, 2021
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                            Please increase the number of busses from mahalakshmi layout to KR MARKET. Hardly we get 1 bus in 1 hour and that too it is very crowded. And because our colleges are opened we don't have any other option rather than traveling in crowded busses and inviting the virus by ourselves.
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                              Ind Rani
                              Aug 6, 2021
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                              Address: Bangalore

                              The buses No 278, 278E, from boopsandra to shivajinagar routes are not running many buses between boopsandra to majestic r running with minimum passenger's pls supervise on this as many passenger's are facing problems especially in peak hours.
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                পান্না পাল
                                Aug 6, 2021
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                                Address: Bangalore

                                Today I am travelling from Majestic to 8th mile on route No. 258C. Just for not punching in the daily pass by previous conductor he was hurling abuses to me with the vulgar words. The registration No. of the bus is KA57F2936. Timing: 11:07 AM.
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                  Abhay P
                                  Aug 5, 2021
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                                  Address: Gottigere

                                  Would request to BMTC increase the bus frequency particularly in the evening. From Anekal/Jigani to Dairy Circle, Banashankari to Ambedkar Bhavan. Earlier we use to see small buses like Chakra, Samparka like buses has to put in inside routes same will increase the BMTC revenue also. Most commuters avoid bikes/cars etc. to reach bus stand/metro station/shopping. As we know now in B'lore Metro is running in all four direction due the reason 75% of the middle and class peoples are travel by Namma Metro same will reduce the BMTC revenue. BMTC has to think in all direction to increase the profit putting the buses in all inside city possible routes.
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                    Shashankatreya
                                    Aug 5, 2021
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                                    Address: Cunningham signal

                                    The driver hit our car which was stationary and sped away. The driver did not even stop to check what he had hit.
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    The driver's number plate was KA 01 F 9442
                                    The bus' number plate is KA 01 F 9442
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                                      NirajJain890
                                      Aug 2, 2021
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                                      I was travelling from majestic to kodigehalli gate in the BMTC BUS
                                      KA-57 F-1968, on[protected],

                                      The conductor first of fall gave me a wrong ticket to the last stop I thought that would be just a mistake and kept silent but then he took away my ticket saying I will correct this and give you a new ticket but instead gave my ticket to some other guy and took away my money and on the bus stop he told me to get down he did not even give me a ticket, this was the case with multiple people wherein he was collecting ticket fare but not giving them ticket when two people asked him for ticket he refused to give them and even they had to travel without ticket but paying for the ticket price

                                      The ticket amount is of less than 30 but it’s a loss to gov and not proper conduct it should be looked in complete and a enquire should be done
                                      Your Truly
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                                        Ramya H.D
                                        Jul 31, 2021
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                                        When I was travelling from silkbord to btm. The bus driver hit my vehicle and didn’t stop. I had chased the bus and till btm busstop but the driver was very rude. My vehicles had been strached . Please take action against the bmtc bus driver. Bus no - KA 57 - F-0344 time and date :- 31st July 2021 - 12:45 he was in btm busstop. Please take action against the driver
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