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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Feb 23, 2026
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 4

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A
Anjali maria
from Bengaluru, Karnataka
Jul 13, 2023
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I have lost my bag which had a white gold chained new purse, a T-shirt and two leggings ( white and black) in vajra bmtc bus no : [protected] depot: 07
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    A
    AnandAih
    Jul 12, 2023
    Jul 16, 2023
    This thread was updated on Jul 16, 2023
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    As that please provide buses for students tavrekere to chandrappa road buses canclled 242 w dabugulli bus cancelled it was coming at 4:00it was cancelled and buses was coming for 1:00 pm it was cancelled 2years ago
    It was problem to students at. Saturdays has to wait for 3:00 please provide bus at 1clock peddanapalaya route to jodi aladamara to chandrappa circle it was helpful to students
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      C
      Chandanpaul552
      from Bengaluru, Karnataka
      Jul 11, 2023
      Sep 21, 2023
      This thread was updated on Sep 21, 2023
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      Address: Bangalore
      Website: Bmtc

      I had travelled from the KR puram railway station to Agara village in bmtc ordinary bus and conductor written the change amount of 80rs in the ticket on the back side of ticket ...but I forgotten to collect it when the agara stop comes ...I had given him 100 rs and he written 80rs on the ticket .
      Ticket details ;
      Bus number ; KA01F4499
      Tkn No:128
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
      Did they return your money back?
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        J
        JAGADEESH MANJUNATH
        Jul 7, 2023
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        Address: AECS layout A block 16th cross

        Hi sir
        with respect to above subject there is no frequent bus on this routs. The bus will be over loaded. And the fair is 1 1/2 . This is very uncomfortable to compute. And please provide more bus facility. AC bus like Sarjapur rout bus.

        Thanks,
        Jagadeesh
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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          C
          citizenluru
          Jul 5, 2023
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          KA 57 F2901
          Route 300E
          Krpuram to Shivajinagar
          Timing 5pm
          Incident near Ramamurthy church, aladamara

          Very rash driving, driving on the opp lane, almost crashed into me
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            A
            Anushasurthale
            from Bengaluru, Karnataka
            Jun 30, 2023
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            I was traveling from shankarnag busstop (Kamalanagar) to Watertank stop and after getting down I relaised that I lost my water bottle.
            Description: It is a black bottle with a temperature display on the yop of the cap and has "Dell technologies" printed on it.

            Ticket number:3587
            Depot: 31
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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              A
              Altaf03
              from Bengaluru, Karnataka
              Jun 25, 2023
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              I am travelling from Bangalore airport to Hal main gate on 25 Jun around 2:30 pm.
              Bus conductor was talking too rudely with everyone specially non kannada speaking people and also he was scolding them in kannada as they don't understand it.
              Even he is not ready to give online payment option. When there is no payment options in the end is giving QR code again using foul kannada words.

              He was too rude with everyone.
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                H
                Harsh7090
                from Bengaluru, Karnataka
                Jun 24, 2023
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                Address: Marathahalli

                Hi Team,
                Hope you are doing well.

                Today (24/06/2023) we started our journey from Whitefield to post office.
                We are 3 people and not eligible for free tickets
                But bus conductor gave us 1 free ticket and took 3 ticket charge. ₹20 each

                Both driver and conductor were high drunk, worst driving and we're behaving very rudely.
                We noticed that vehicle no. on ticket is different from real bus no. Which we were traveling

                All passengers traveelled with us suffered highly.

                Travelled bus no is KA57F4972
                But in ticket it is labelled as KA57F0556

                Please look into this concern as it is a serious issue as he was harshly driving

                regards
                Faithful passenger
                Harisankar
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                  U
                  Umamaheshwar Rao C
                  from Bengaluru, Karnataka
                  Jun 21, 2023
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                  Address: No.274, 2nd cross, 3rd block, C-T-Bed, Thygarajnagar, Bengaluru-560070

                  Sir/Mam
                  I am an advocate by profession, My daughter is pursuing MCA at RNS college, chennasandra, Bengaluru, and today she is attending her final exams, I with my two wheeler dropped my daughter to the nearest bus stop and the stop name is KIMS bus stop, waiting for the bus at around 10.30 AM, a BMTC bus route No.210N, by seeing the green traffic signal which is hereby to the bus stop, without stopping went away rashly, I along with my daughter followed the said bus to the next bus stop with my two wheeler, as it was late for me and my daughter for attending her exams as well as my court cases, when I questioned the act, the driver behaved rudely and misbehave using unparlimentary words in front of co-passengers and public's and this misbehavior of the driver is arrogant causing harrassment, hence take appropriate action against this driver in the interest of justice.
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                    R
                    Rekha C S
                    Jun 20, 2023
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                    All the buses from doddakallasandra are telling end point is Banashankari and changing the board to last stop as Banashankari . Please look into the matter and take suitable action and provide more frequent buses to kr market from doddakallasandra. Quick action will be appreciated.
                    Thank you
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                      R
                      Rithzzz
                      Jun 17, 2023
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                      Address: Hennur

                      The bus 293 doesn't stop in hennur bus stop, there are so many people waiting for hours for the bus and the buses just drive by without stopping even tho the bus is almost free, it's highly inconvenient and waiting here for a bus which will eventually pass by without stopping isn't fair.
                      It's a bus stop and buses doesn't stop by
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                        V
                        Vv27
                        Jun 12, 2023
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                        Hello,
                        I have been forced to pay a 50 rupee luggage fee for a piece of luggage I am carrying even though I have only 2 pieces of luggage. I am attaching the bill below. I need a refund/resolution for this immediately.
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                          U
                          user12_09
                          Jun 12, 2023
                          Jul 21, 2023
                          This thread was updated on Jul 21, 2023
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                          The Route MBS-8 should ply through Cox town and the buses usually ply through either IOC flyover or ITC flyover mostly skip the Cox town bus stop. pls make sure the buses follow the designated route and ply through Cox town
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                          Still the same and no resolution
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                            N
                            Niharika J
                            Jun 10, 2023
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                            Bus details:
                            KA57F0175
                            I had to travel from Banashankari to Jaynagar 4th block at 3.35 pm on 10th June, 2023. I was not aware that the ticket costs rs 5. I gave rs 10 and the conductor abused me with harsh kannada words just because I did not have the change. This was really offensive.
                            The conductor was half bald.
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                              S
                              Savitha Mariyappan
                              from Bengaluru, Karnataka
                              Jun 8, 2023
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                              Address: Sapthagiri college of engineering
                              Website: BMTC

                              Travelling from Sapthagiri college of engineering to Jalahalli metro station. Bus number KA01F8651 on 9th June 2023 at 5:01 pm. I travel in the bus for 3 years in the same route and i have a bus pass . The ticket collecter in the bus today forced me to purchase the ticket even though the mentioned address is same according to the ID. He forced me to buy the ticket mentioning some unlogic question telling about the from and to address. He threatened me to buy the tickets or else he will make sure we get down the bus. He was very arrogant to us
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                S
                                Savitha Mariyappan
                                from Bengaluru, Karnataka
                                Jun 8, 2023
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                                Address: Sapthagiri college of engineering

                                I travel in the bus for 3 years in the same route and i have a bus pass . The ticket collecter in the bus today forced me to purchase the ticket even though the mentioned address is same according to the ID. He forced me to buy the ticket mentioning some unlogic question telling about the from and to address. He threatened me to buy the tickets or else he will make sure we get down the bus. He was very arrogant to us
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                  Travelling from Airport to Bellanduru, On Vayu Vajta bus number KA57F2380 on 7th June 2023, I unfortunately faced the rude behaviour of the bus conductor, who about to alight me down at the airport stretch towards my destination, since for my UPI not working (server down) after 2 failed attempts, I unfortunately didn't have the sufficient cash too.. To which he asked me to handover my tickets to him and said to get down at the airport stretch which was nothing but deserted area. I pleaded him please allow me to have an alternative. Post which he made the driver stop the bus and said until you pay or alite from the bus it's not going to move. To which a fellow passenger offered me his help, but as I was back from dropping my wife and kid to the airport, I called her and gave the scanner code and asked her to make the payment for me. Lucky for me that she didn't take off by that time..later Had to wait for good 5 mins during which the other fellow passengers were disturbed.
                                  I was so embarrassed.. And on top the conductor taunt that the bus is halted because of me.

                                  I also had asked for the alternative of paying through card, which he didn't have the option.

                                  My request to the authorities here is to please ask the staff to be polite and not display such rude behaviour to it's customer.

                                  People are often ended up using other means of transport, since public transport and it's services are unfortunately tarnished by such behaviours.
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                    M
                                    mohitthakur1965
                                    Jun 6, 2023
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                                    Travelling to Arekere at 8:50 in KA57F1043
                                    Conductor collects money but ignores ticket request
                                    What should i do in such situation?
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                                      Vishal52716
                                      May 29, 2023
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                                      Resolved

                                      Student Bus Pass Lost Sirr

                                      I Lost My Student Pass What to Do How can I get new one...
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                                      Shankar1408
                                      May 29, 2023
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                                      I was travelling from Majestic to Marasandra apartments on 29.05.2023.
                                      The incident happened around 8.00AM
                                      I handed over Rs. 50 which included two one Rs.20 note, one Rs 10 note, and two Rs. 10 coin. He refused to accept the 10 rupee coin.
                                      Bus Number - KA 57 F 2404
                                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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