Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Hi Team,
Hope you are doing well.

Today (24/06/2023) we started our journey from Whitefield to post office.
We are 3 people and not eligible for free tickets
But bus conductor gave us 1 free ticket and took 3 ticket charge. ₹20 each

Both driver and conductor were high drunk, worst driving and we're behaving very rudely.
We noticed that vehicle no. on ticket is different from real bus no. Which we were traveling

All passengers traveelled with us suffered highly.

Travelled bus no is KA57F4972
But in ticket it is labelled as KA57F0556

Please look into this concern as it is a serious issue as he was harshly driving

regards
Faithful passenger
Harisankar

Sir/Mam
I am an advocate by profession, My daughter is pursuing MCA at RNS college, chennasandra, Bengaluru, and today she is attending her final exams, I with my two wheeler dropped my daughter to the nearest bus stop and the stop name is KIMS bus stop, waiting for the bus at around 10.30 AM, a BMTC bus route No.210N, by seeing the green traffic signal which is hereby to the bus stop, without stopping went away rashly, I along with my daughter followed the said bus to the next bus stop with my two wheeler, as it was late for me and my daughter for attending her exams as well as my court cases, when I questioned the act, the driver behaved rudely and misbehave using unparlimentary words in front of co-passengers and public's and this misbehavior of the driver is arrogant causing harrassment, hence take appropriate action against this driver in the interest of justice.

All the buses from doddakallasandra are telling end point is Banashankari and changing the board to last stop as Banashankari . Please look into the matter and take suitable action and provide more frequent buses to kr market from doddakallasandra. Quick action will be appreciated.
Thank you

The bus 293 doesn't stop in hennur bus stop, there are so many people waiting for hours for the bus and the buses just drive by without stopping even tho the bus is almost free, it's highly inconvenient and waiting here for a bus which will eventually pass by without stopping isn't fair.
It's a bus stop and buses doesn't stop by

Hello,
I have been forced to pay a 50 rupee luggage fee for a piece of luggage I am carrying even though I have only 2 pieces of luggage. I am attaching the bill below. I need a refund/resolution for this immediately.

The Route MBS-8 should ply through Cox town and the buses usually ply through either IOC flyover or ITC flyover mostly skip the Cox town bus stop. pls make sure the buses follow the designated route and ply through Cox town

Bus details:
KA57F0175
I had to travel from Banashankari to Jaynagar 4th block at 3.35 pm on 10th June, 2023. I was not aware that the ticket costs rs 5. I gave rs 10 and the conductor abused me with harsh kannada words just because I did not have the change. This was really offensive.
The conductor was half bald.

Travelling from Sapthagiri college of engineering to Jalahalli metro station. Bus number KA01F8651 on 9th June 2023 at 5:01 pm. I travel in the bus for 3 years in the same route and i have a bus pass . The ticket collecter in the bus today forced me to purchase the ticket even though the mentioned address is same according to the ID. He forced me to buy the ticket mentioning some unlogic question telling about the from and to address. He threatened me to buy the tickets or else he will make sure we get down the bus. He was very arrogant to us

I travel in the bus for 3 years in the same route and i have a bus pass . The ticket collecter in the bus today forced me to purchase the ticket even though the mentioned address is same according to the ID. He forced me to buy the ticket mentioning some unlogic question telling about the from and to address. He threatened me to buy the tickets or else he will make sure we get down the bus. He was very arrogant to us

Travelling from Airport to Bellanduru, On Vayu Vajta bus number KA57F2380 on 7th June 2023, I unfortunately faced the rude behaviour of the bus conductor, who about to alight me down at the airport stretch towards my destination, since for my UPI not working (server down) after 2 failed attempts, I unfortunately didn't have the sufficient cash too.. To which he asked me to handover my tickets to him and said to get down at the airport stretch which was nothing but deserted area. I pleaded him please allow me to have an alternative. Post which he made the driver stop the bus and said until you pay or alite from the bus it's not going to move. To which a fellow passenger offered me his help, but as I was back from dropping my wife and kid to the airport, I called her and gave the scanner code and asked her to make the payment for me. Lucky for me that she didn't take off by that time..later Had to wait for good 5 mins during which the other fellow passengers were disturbed.
I was so embarrassed.. And on top the conductor taunt that the bus is halted because of me.

I also had asked for the alternative of paying through card, which he didn't have the option.

My request to the authorities here is to please ask the staff to be polite and not display such rude behaviour to it's customer.

People are often ended up using other means of transport, since public transport and it's services are unfortunately tarnished by such behaviours.

Travelling to Arekere at 8:50 in KA57F1043
Conductor collects money but ignores ticket request
What should i do in such situation?

I Lost My Student Pass What to Do How can I get new one...

I was travelling from Majestic to Marasandra apartments on 29.05.2023.
The incident happened around 8.00AM
I handed over Rs. 50 which included two one Rs.20 note, one Rs 10 note, and two Rs. 10 coin. He refused to accept the 10 rupee coin.
Bus Number - KA 57 F 2404

Hello Sir,

The bus number KA57F 2456 plying to Kaudukodi, hit my car and went away without stopping. This happened at 7:42pm near cosmos mall. The driver was very rash in the heavy traffic and he was cornering me from left to right. I was in the right lane only. The bus driver suddenly changed lane and damaged my car. The right side of the bus back hit my car in left above the front wheel and there is a dent and scratch.

He never stopped and went away even when I asked him to stop the vehicle.

Attached is the photo of the damage to my car. I need the compensation to get the repair done.

There would be more than 25 members waiting at Doddaballapur Railway Station to travel to Bangalore between 6:20am to 6:30am and we are finding very difficult to travel in regular BMTC as it takes very long to reach the destination and KSRTC express buses which comes from Hindupur and Gowribidanur will be fully packed and no space for us to get in.

On behalf of many commuters i am requesting the BMTC management to provide Vajra buses from Doddaballapur to Kaveri Bhavan at 6:20am and the same has to reach Kaveri Bhavan by 7:20am. If it can be routed from Doddaballapur Bus Stand to cover D cross and then arrive Railway Station then more commuters will get added to Vajra bus.

Please consider this as special request and provide Vajra bus at 6:20am from Doddaballapur to Kaveri Bhavan

Vajra Buses KA 57 F 1348 & KA 57 F 1114 both buses won't stop at Maharani college bus stop even if we show hand to stop. They move very fast from the right side of the road without even bothering that commuters would be waiting at Maharani college bus stop.

Today morning Vajra KA 57 F 0132 Majestic to Anekal which as suppose to arrive Maharani bus stop between 7:28am to 7:35am did not come at all, at 7:40am KA 57 F 1114 bus came and a white haired and white beared Muslim driver did not stop even after showing hand, he moved very fast from the right side of the road.

I daily see more than 8 vajra buses pass from Maharani college to Kadugodi between 7:20am to 7:35 am and all buses will stop at Maharani College, but very less Vajra buses are routed from Majestic to Attibele or Anekal, which won't bother to stop. Kindly inform all Vajra buses which commutes from Majestic to Attibele or Anekal to stop at Maharani College Bus Stop

Black open bag with flower design on it and inside their is blue side bag. The bag contains original marks card file, gold ornaments, valuable things .

20/05/2023 - 09.27 Am near town hall signal - driver is worst person & third class he is a aged person & he has no sense oF humour. He hitted from back & also he told what u will do, take photo of bus

when i am travelling from mysore road to hrbr layout to my office i have stopped the vehicle in signal, while em in idle bus hitted from the back and he go, i followed the bus and stopped. But he s so worst person he have to...

The incident happened in 283E bus today evening by the conductor and driver( veeresh and murugesh)
As the bus did not stop I the usual bus stop specified by the department near batrayanpura and aerodrum
I had to get inside the bus in yelhanka signal
I bus driver closed the door on my shoulder before I culd get inside the bus and I tried ti push my self inside and my bag got struck still the driver dint opean the door I insisted him to opean the door then he opeaned
Then they screamed and assaulted me shouted at me and took me to nearby police station for just taking on photo of bus number
3 men including driver Conductor and one more bmtc department person snatched my phone from my hand and took it into police station to complaint they have no respect for the women
The way they spoke to me was very rude
Please take action towards both of them this id my request being a student

The female conductor of this bus is behaving so rudely with non south Indians.She was asking for tickets so rudely didn't even wanted to give me time to open my purse .And she showed finger and pointed as if I'm her slave. Please take some serious action against such rude behaviour.