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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Nov 3, 2025
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 5

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R
Rishshekhar
from Bengaluru, Karnataka
May 18, 2023
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The female conductor of this bus is behaving so rudely with non south Indians.She was asking for tickets so rudely didn't even wanted to give me time to open my purse .And she showed finger and pointed as if I'm her slave. Please take some serious action against such rude behaviour.
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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    M N PAVAN KALYAN
    May 18, 2023
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    Address: Majestic to wonderla

    I have daily pass of vajra I need go from majestic to wonderla is this pass applicable or not conductor has charged again for the ticket until which radius we have pass limit
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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      K
      kishankr21
      May 17, 2023
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      Address: Jakkasandra bus stop

      Jakkasandra bus stop is often dirty due to animals excreta spread all over ground
      Please do the needful
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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        A
        altamish
        from Bengaluru, Karnataka
        May 16, 2023
        Sep 21, 2023
        This thread was updated on Sep 21, 2023
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        Address: Kempegowda, Sevashrama, Bengaluru, Karnataka 560009

        Good evening, I took a bus from NES Office to Kempegowda Bus Station. The ticket cost me 25 rupees, as I didn't have change, I gave a 100 rupee note and the conductor wrote 75 at the back of the ticket. I forgot to collect the remaining change from the conductor as I was in a hurry to catch the metro. I can come to KBS to collect the money back if it's a possible solution from BMTC because this is not the first time, most conductors purposefully do this as they know people tend to forget to collect the money back.
        Ticket details :
        T No. 20
        Depot 46
        Bus No. KA57F3247

        Dated 16th May 2023
        +2 photos
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Did they return your money back?
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          P
          Phungsukh Wangdu
          May 16, 2023
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          Today I boarded in BUS KA01FA1764 from Spice Garden to IGate Junction. I didn't have the exact fare in cash. So, I tried to pay the fare via Gpay, but the conductor refused, saying that QR code doesn't work. Then I gave him a 200 rupee note, but he started to say I cannot give you change because it is not my job you to give you change. It is your job to bring exact fare. I asked him, where it is written? Why have not put a notice? He started to abuse me that, why should I write anything in Hindi or English? This is Karnataka. You should learn the local language.
          Although this is a single incident I'm reporting but this happens with most daily commuters. In today's time most of the places we pay by Gpay. So always cash amount is not available to people.
          +1 photos
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            S
            Shashikumar hm
            from Bengaluru, Karnataka
            May 15, 2023
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            Address: Kfc stop indiranagar

            [protected] this day in morning Am going to canara bank stop kormangala, from indiranagar kfc bus stop KA-57-F-2520 this registered bus am about to travel i have entered the bus in signal which closte to bus stop around 50meters suddenly driver and the lady conductor started shouting on me to leave the bus and using bad language, this is not the way to behave with public, bmtc is the public transport, responsible person has to take action on both employees
            +1 photos
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              R
              Ranjani_1234
              from Bengaluru, Karnataka
              May 14, 2023
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              Address: Bangalore Karnataka India

              Dear Sir / Madam,
              I want to register a complaint on BMTC Bangalore Metropolitan Transport Corporation regarding wrong bus pass issued on the bus... The conductor on the bus has given a bus pass for male... to me... My ID Card and all were verified by him as female but he has issued A one day bus pass for male... The conductor refused to issue me a new bus pass and has asked me to pay 70 Rs.. for the wrong bus pass he has issued also, he wants another 70 rs to be given in order to get a new bus pass with corrected information.. This bus pass given by him is not useful to me on any basis and he has refused to refund the amount..

              I request you to refund my amount paid for the bus pass back as soon as possible as the bus pass issued by him is useless on the bus wherever i travel for the day.

              Thanking You,

              Regards
              Ranjani G
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                S
                Sreenidhi jeyavel
                May 13, 2023
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                Address: Shantinagar

                I've been travelling in bmtc since 3 months and this is the 2nd time happening. I get in to bus at srinivaspura Cross(378) nd get down in electronic city. The electric bus driver didn't give a stop at srinivaspura Cross though I signalled him to stop the bus, instead he just refused to see the bus stop nd just drove too fast in the wrong way which is really bad. Is this how you people treat the public? What if the public is in a hurry to go to their respective places and this happens and miss their bus? I couldn't take the photo of the bus but all I know is it was the same driver who did this for the first time too. Please look into this problem and ask the drivers to give a stop at Srinivaspura cross.
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                  G
                  Gangaraju K R
                  May 12, 2023
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                  Address: Kodihalli

                  According to the above subject 253H bus should reach Kodihalli before 4:40am as regular time but today(12-may-2023) it is reached Kodihall at 5:20am because of this some people face some problems but in my case I am getting late for my interview.

                  Please take necessary actions.

                  Thank you.
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                    S
                    Shrushi
                    from Bengaluru, Karnataka
                    May 8, 2023
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                    Address: Bagalur Cross, Vinayak Nagar, near Big market , Bengaluru

                    Boarded the bus near nagavara and after 2 stop he asked tickets i gave my student pass of bmtc he didn't allow me to travel in that bus he said u go to another bus get down from my bus. And continue he asked me to get down from bus so i got down. He didn't behave properly. And also asked me that do i know kannada i told no i don't understand much. In that also he started scolding me to get down in the middle. Timing : 10:05 am

                    Bus No:290E
                    KA57F5224

                    Thanking you
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                      K
                      Karthik VT
                      May 7, 2023
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                      Lost 12500 rupees (500*25) notes in BMTC bus.
                      Along with that there is one yantra in paper also lost.
                      I have got down in the Radha Reddy layout stop.
                      Bus was started from majestic to Sarjapur.
                      This incident has happened around 10.00 PM to 10.30 PM
                      Kindly return me if it is retrieved.
                      Bus number is KA57F4863.
                      My mobile number is [protected]. Please do contact me.
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                        S
                        from Bengaluru, Karnataka
                        May 5, 2023
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                        Hello
                        Bus no 329 doesn't stops at town hall bus stop everytime even if the bus is empty the driver goes rashly without stopping at the Bus stand always
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                          S
                          from Bengaluru, Karnataka
                          May 5, 2023
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                          Bus no 329 doesn't stops at town hall bus stop everytime, even if the bus is empty the driver goes rashly without stopping at the bus stop.
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                            S
                            souravsarkar2023
                            May 5, 2023
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                            When Boarded the bus i gave money at that time and asked to give ticket but conductor said wait he will give, after that several time i asked for ticket but conductor did not give ticket to me, even after my stoppage has come but conductor did not given ticket to me and i got off the bus without ticket.

                            Bus route : 500D
                            Bus Number : KA57F3202

                            Boarding time: 2:05 pm around
                            Boarding point: Konappana Agrahara
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                              S
                              Sumanthgowda
                              May 4, 2023
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                              I picked up a bus in nagadevnahhli, 501c which goes from kengeri to hebbal, my stop was sumnahalli, when sumnhalli bus stop came bus went on moving without giving stop and is was the only passenger to get down there, I requested both conductor and driver to stop the bus, but they went further without stopping bus, as I started arguing with them they misbehaved vigorously, bus number is KA-57
                              F-3482 I travelled on 4/05/2023. Please take action against this driver and conductor, orelse I'm going to file a complaint in consumer court against BMTC... and ur consumer care phone numbers are not working. This is not fair...
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                M
                                mkv111
                                from Bengaluru, Karnataka
                                May 3, 2023
                                Sep 21, 2023
                                This thread was updated on Sep 21, 2023
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                                Hi,

                                I boarded a BMTC bus from yalahanka old town bus stop to yashwantpur. Since I did not have change of ₹25 so I asked the change of 500 but conductor also didn't have change so he give me the ticket with a note (₹480) to give the change later. I gave ₹5 change at the same time to round of the value. But, I forgot to collect the change as the bus stopped at the signal before yashwantpur bus depot and conductor started rushing people to get down from the bus at the signal itself.

                                How can I collect this change now?
                                Bus Number: KA51AH2743
                                Route No.: 401K
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Did you your money back?
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                                  T
                                  T RAJENDRA PRASAD
                                  May 3, 2023
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                                  Address: MERA HOMES seeghehalli Bangalore
                                  Website: BMTC

                                  Senior citizens Consession is only for Karnataka citizen only
                                  I have been deneid senior citizens Consession in Bangalore City bus

                                  My age is 65 years holding Telangana state AADHAR ADDRESS. DOB 02/06/1958
                                  THE CONDUCTOR DENEID SENIOR CITIZENS CONSESSION TO ME

                                  HE SAYS ONLY KARNATAKA ADDRESS ONLY VALID FOR SENIOR CITIZENS CONSESSION
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                    A
                                    Akhila K A
                                    May 3, 2023
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                                    Address: Yelahanka old town

                                    The driver locked the door when I was supposed to get down and behaved arrogantly using unparliamentary language.
                                    +1 photos
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                                      M
                                      Madhushree S gowda
                                      Apr 29, 2023
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                                      The bus driver riding bus number KA57F1420 crashed to my card today ie 29/4/2023 at 6pm near kanakapura-bangalore road and dint even stop to ask sorry.The car is door is damaged and fully scratched and the driver is not ready to even respond.Kindly check on drivers like this and we need support on this matter.Strict action needs to be taken.
                                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                        vishwanatha kv
                                        from Bengaluru, Karnataka
                                        Apr 27, 2023
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                                        On April 26, 2023 at 11:05 am i was boarding Bus from BTM Bus Stop Near Jayadeva Hospital, as soon as i got in the bus my phone was missing, the guy who stole my phone was also boarding with me, i think he got down as soon as he stolen my phone,
                                        Device name: Motrola G52
                                        IMEI Number: [protected]
                                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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