Claimed

Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

2.5
Last updated Mar 22, 2024
Complaints 2853
Resolved
1389
Unresolved
1464
Quick Links
Statistics
Share
Contacts

File a complaint to Bangalore Metropolitan Transport Corporation [BMTC]

Having problems with Bangalore Metropolitan Transport Corporation [BMTC]?

File a complaint and get it resolved by Bangalore Metropolitan Transport Corporation [BMTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bangalore Metropolitan Transport Corporation [BMTC]
Customer Service Contacts

Bangalore Metropolitan Transport Corporation [BMTC] Phone Numbers

Toll free
1800 425 1663
335
167
Phone
+91 80 2253 7596
220
137

Bangalore Metropolitan Transport Corporation [BMTC] Website

Bangalore Metropolitan Transport Corporation [BMTC] Head Office Address

BTS Bus Depot Rd, Shanti Nagar
Bengaluru
India
560027

Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 53

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sixdee
Report
Copy

no buses from bannerghatta

Address:26, J.P. Nagar Phase-III Bannerghatta Road, Bangalore, 560076

Dear sir/madam

Good morning!

This is to inform you that we do not have a buses from banneghatta road gopalan mall from evening 1830 hrs to 2015 hrs, we are struggling like any we reach home only at 10 clock in the night.

All the buses they put the board as shanthinagar and ply in between there is only k r market.

How do we commutte, we leave home by 7 in the morning and reach home...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Please provide new bus services from hoodi railway station to big bazzar, itpl, l&t and nearby places. Many techies use urban trains to reach nearby tech offices. The nearby bus stop is 0.7km far and the bus frequency is good but if there a traffic jam it will make people reach late to the office. We can see unauthorized buses using this as an advantage and are making money. As a bmtc customer, i prefer buses from the hoodi railway station....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vasanthnagr, Bangalore, Karnataka, 560052

We were few of the fellow passengers travelled from vidhanasoudha and conductor of this route bus no. Ka01f4785 of route no.293k/h was not bothered to issue tickets to passengers despite of waiting for their turn. But, shamelessly this gentlemen received cash and failed to provide ticket and literally told every fellow passengers as "let it be, we will fell happy for our breakfast!!!"

Hope this is not the mistake of passengers...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I traveled with bmtc on 23.01.2020 5:30 pm from marthahalli bridge to devarabisana halli. Ticket fare was 10/-, i gave 20/- to conductor he gave me ticket and without returning the remain amount he left my place. After 2-3 minutes l approached him and demanded my amount. He denied to return remaining amount and he told "i am already given don't ask me again".

Request you to look into this situation and save our money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:b-306, meenakshi classic, 27 th main. HSR layout, 560102

None of the kias8 series bus want to go from below the bridge to stop at agara jn, in both directions. With luggage to/from airport, it is very difficult to go to the next stop.

While agara jn is a scheduled stop, why is it not enforced.

Heavy traffic cannot be a reason as silkboard has heavier traffic and kias buses do go through it....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sathish Babu.N
Report
Copy

the buses are not coming to our area

Address:560110

From 3 months the buses are not comming to our area. We are suffering from walking 2km every day twice. Even school and college students are not going at time college and school and old age people's can't walk 2km from bus stand and handicap people's are also suffering so please take some action quickly because i am a student
Also so i'm requesting your top take some action quickly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
passenger1879
from Bengaluru, Karnataka
Report
Copy

500c buses going to itpl stop at kundalahalli gate endlessly

Address:Bangalore, Karnataka, 560037

500c buses going to itpl after taking left turn in kundanahalli signal, stop for 5 to 10 mins and wait for passengers to get in. This is causing delays for office commuters. People waiting to get down in hyercity stop are made to wait, if asked driver and conductor shout at us to get down and walk. They don't stop in the bus shelter space of hypercity stop, but stop way before that. Travelling in non ac bus is much faster than volvo bus ever...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AnJo AnToNy
Report
Copy

balance amount

Address:Electronicity bmtc depot bus, 560068

On 23/1/2020. I travelled from bommanahalli to electronic city in a bmtc bus numbered ka01f 9393
At 12.26 pm. The actual rate is 19 rs. I had given 20 rs. When i asked for change of 1 rs. Conducter argued rudely. (If i ask you people that for a 11 rs ticket, 1 rs change is not there will you agree.) even our 1 rs has its value. Called to your customer care number. Most of the buses in the route do the same thing. Even if they have...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Urmi Sadhu
Report
Copy

bus route mentioned on bus display

Address:bmtc, 560066

Bus had displayed bus number as ckr8 and showed varthur, whitefield on its display. I got in from spice garden to go to thubarahalli. But the bus went to brookefield instead. This caused a great deal of inconvenience. Below are the details:
Bus registration number: ka57f1491
Time: around 6.45pm
Date: 21 jan 2020
Stop: spice garden (Marathahalli)...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Paramesh C
Report
Copy

308 bus not following time

Address:Bangalore, Karnataka, 560049

Sir, the bus 308 to kammasandra not following timing. I have been seeing three to four bus 308 travelling in group one after another. If you stand at bidrahalli around 12 pm. You will see the buses all travelling together. It's a rural area and lot of people depend on these buses but drivers are not following the timings though it's a less traffic route....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siri Chandana Muthyala
Report
Copy

bmtc bus driver refusal

Address:560037

There is a bus stop right infront of cult fit in the marathahalli orr right after the multiplex bus stop. Today at around 7:20 am, i got into a 500-silkboard route bus in karthik nagar. The driver refused to stop over there despite a bus stop being there and let me get down only in the next stop kadubeesanahalli which is 2km away. This is ridiculous. I had to take an auto rickshaw to come back. Please instruct drivers to stop there when needed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Hello sir/mam,
There is no proper bus facility from tc palya. They wont maintain proper timings. They'll be very rude with passengers. As i have observed the bus which should come at 5pm was parked in front of jesse college and both driver, conductor were sleeping inside the bus. They are very careless. Even during mornings they'll be very late and sometimes they wont stop at bus stop as well. And even worse on saturdays. And there...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560059

Dear sir/madam,
Really appreciate bmtc inititative to enable gps on all buses and tracking it through app. However route number krpmrhbskmtr /ka57 f-1485 is not using gps properly hence tracking of this bus trip is becoming very difficult.

Most of the times, gps is not working in this bus and have informed bus crew several times to use it properly but there is no response from them.

Please advise bus...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Bangalore, Karnataka, 560059

Dear sir/madam,
Really appreciate bmtc inititative to enable gps on all buses and tracking it through app. However route number krpmrhbskmtr (Kr puram to marathahalli to banashankari to globla village tech park mindtree) is not using gps properly hence tracking of this bus trip is becoming very difficult.
Please advise bus crew to use gps effectively so it will help commuters to use bmtc buses more frequently....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohamed Noushad
Report
Copy

conductor harassed my wife

21/01/20, bus no 600c boarded at (09:20 am) btm udupi signal to ragigudda temple. Fare 5 rs, she gave 10 rs. Conductor asked for change she didn't have it. Then conductor started abusing her in a vulgar manner and pushed her down from the bus. This is very rude and harassing behavior from the conductor to a woman passenger. I'm going file a police compliant on this....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
VishakhaLall
from Mumbai, Maharashtra
Report
Copy

conductor not returning change 500v

Address:Bangalore, Karnataka

Bus number ka 01 fa 1926. Time 9:40 am boarded from hennur cross at 8:30 am. The lady conductor was refusing to give change to most people and wanting them to get down in the crowded bus. She screamed at me for asking for change and was doing this to most people and smiling to herself when they got down and she earned the money in her pocket.
This was on21/01/2020...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560082

Hi,

I am shivakumar b a traveled by bmtc bus number ka-01-fa-1821 and route number 211n from kanakpura road nice bus stop to konanakunte cross at 7pm on 19 january 2020.
I asked conductor to issue a ticket and i gave rs100 he denied to issue a ticket instead he asked me to give exact fair or get down from the bus.
I denied to get down from the bus and conductor directly came to my seat and pulling me from the...
+2 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560068

Hello,
Most of the bmtc buses lodge or stop their buses in bommanahalli signal even after stopping in the bus stop. Their ideal concept is to get many ppl into bus till then they stop their bus in the signal even if the signal is green and create a lot of traffic for the vehicles as they don't care about the vehicles behind because of which we can experience heavy traffic in bommanahalli. Kindly take action as soon as possible.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Namratha A.C
from Bengaluru, Karnataka
Report
Copy

conductor not providing proper change for the customer/public traveling

The bus number is ka 01 f 4700 and 171 is route number i was traveling with my friends to lalbagh from koramangala, and the fair per person was 17 and when i gave him 200rs note he didn't accept, and asked to give 34rs for 2person 1person had bus pass, then we gave 100rs and he gave us back 60rs and remaining 6rs he didn't give he told he will at the dropping point, while getting down the bus we asked him the change he arguing with us to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dehuti Chawda
Report
Copy

not returning the change

From tin factory to marathalli it cost rs 19 so many people travel in this route the change 1 rs they will not return back to passenger i travel daily 2 times in this route nobody return back the 1 rs change i[censored] caluclte 10 passenger daily goes by this route from 1 passenger 1 rs he takes daliy he gets 10 rs it’s just estimation think daily how much passenger using this transport and in volvo they never give a change upto 2 to 3 rsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy