Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Hi Team,
This is regarding with the complaint against with conductor and driver of the bus (KA 01 FA 1054). The incident happened on 2 nd Jan 2020.
Where I have been asked to get out of the bus e ven after showing handicap bus of 2019. Which has grace validity period til Feb 2020. The same enquired with senior staff at Domlur However the conductor didn't listen to my words and asked me to get out in front of all passengers. This was created me a great insult and embarrassment.
I need to educate the awareness to the conductor and driver on who are rude with specially abled person.
Please punish them with not happening this in future

I travel from Marthahalli to RMZ ecospace eery day by bus. I see that, even after passengers have boarded the bus, the bus does not move. By this time 2-3 more buses join the line and there is traffic jam in the entire stretch of Marthahalli all the way leading up to Kadubessanahalli.

This happens every day in all the bus stops in Bangalore and I see no logic in occupying the road / bus stops after passengers have boarded.

Respected Sir/Madam,

I am raising an complaint on the misbehaviour of the Bus pass issuer at SRINAGAR Bust Stop.

Situation: The bus issuer handover the change of notes which were torn, the money couldn't be transacted for any other transactions when I asked to rechange the notes, the bus issuer denied having a change, he asked me to get the change, I asked him I will change it in the evening as I am a local citizen and I commute every day from the same bus stop. I was trying to find a ray of hope and solution answer from the person so that I couldn't miss my bus timing, as I was commuting for my work.

But however I sensed that in this world there is no loyalty nor humanity hence I returned back asking him to give me that 500 INR note i will get the change for him, and also ensured to keep my bus pass with him, he denied to give me the change and started the argument and starting misbehaving. This is how I understand our country runs under the tolerance of such ignorant government officials who cannot serve the public.

Hope the actions are taken to tell such officers to serve the public with appropriate behaviour.

Hi team

Out of 10 buses from itpl bus stop 8 buses are for silk board, marathahalli and banashankari. There are hardly 2 buses travelling to itpl. It doesn't make any sense to have line of buses queued up to same destination at same time..

Number of travellers from bel circle to itpl are high.. Morning there is only onr bus at 7:30 and next one is at 9 where in there are bus to silk board every min from hebbal.

Please look into this matter on priority.

You should introduce electronic modes of payment for tickets in your busses than ask for cash to issue tickets.

The whole idea of demonization is to reduce cash in circulation. You should understand that liquid cash in the system is the cause of black money proliferation and ensuing corruption.

All the travellers need to draw cash from banks/atms pay for the tickets in cash which you deposit into bmtc accounting banks. This is a total waste of human and banking resources.

Bhim, paytm, phonepe, google pay kind of payment modes should be supported in your buses.

Today on 31 dec 2019
Bus no- ka 01 fa 2078
Route- doddaballapur to bangalore
complaint- this above bmtc bus was came to bus stop at 8-35 am.. the bus moved at 8-50 on bus stop the conductor was collected the ticket at bus stop on 15 min...then after moving the bus bus was very to railway station bus stop at 9-10...and he collected toll tickets and moving slowly...the bus was came to marsandra at 9-20... and another bus overtake this bus and he going slowly slowly... many of the people's were going to office but buses was moving this type how can we reach the office? at what time we reach our destination. this not for one day, daily same to same situation happens in doddaballapur... i request you to please inform to all doddaballapur conductors and bus drivers...

This bus was came only for 7 to 8 km...and he take to time 40 minutes...

I want reply to yours side what the action to be taken??

I live in hirandahalli, on rampura road and need to go to katamnallur stop daily for going to my office in whitefield. I have a monthly pass.

In the last few days, i have noticed that the route no.280f which used to ply from yelahanka to hoskote used to come anytime between 6.45 a. M. To 7.30 a. M. But now that bus doesn't come during that time.
No other route bus comes during that time, and me alongwith many other passengers in hirandahalli and other stops, are forced to take auto till avalahalli by paying rs.10/- one way.
Please put 2-3 buses during 7 to 7.30 a. M. For us to reach katamnallur or tin factory, via avalahalli. It is urgent and unavoidable

I've a monthly pass issued on my name. I boarded a bus from Itpl bus stand for kadugodi considering I have my pass with me. As usual, bus was fully loaded with passengers, no space to even stand properly and the conductor asked to show pass. I couldn't show as it was very crowded and the conductor also didn't recheck.
At hopefarm junction 3 inspectors boarded the bus and started checking. By the time they came to me I reported them that I don't have pass as my wallet is missing. But the inspectors continuously kept me telling to pay fine which I agree too, but when I told them of the fine rule that they can only fine me of 10 times of my ticket fare they said you said you have pass that's why we are charging 500. In this case, what is the fine applicable on me for not carrying the pass along??
They fined me ₹500 for a ticket cost of ₹10!

And during all this, the conductor was continuously rude and abusive. When I told him that I don't get kannada language I was being told that this is Karnataka and you have to speak kann
I am wise and responsible citizen and since I couldn't argue in your asked language I was liable to be charged.

I need strict and disciplinary action against this.

Bus No. D 03 F 3517

I board to BMTC bus(DEPOT 41, LP-KBS-1I/5, T.No-375) today morning (31 December 2019) i was paying ticket amount in 10 rs coins but conductor refuse to accept coins.

As per the RBI all 10 Rs coins are legal tender, what conductor did is illegal.

According to RBI rules, those who refuse to accept the India currency can be liable for action under section 124A (sedition) of IPC.

I would like the conductor should be punished according to Indian constitution for his illegal action and BMTC/BMTC depot should be fined if they have directed for the same.

BMTC is a government body they should not break the rules and should support rumors.

For ticket 10 rupees i gave 100 he told he doesn't have change and made me to get down in middle of the road bus no. Ka 57 f334. I can raise a complain for assault. Atleast 100 people would have got in n got down how come he doesn't have change if so is the case display to get exact change. Then why the hell it is public transport when you can't give services to public.

I travelled in a bmtc bus ka 01 fa 1221 last month end from bangalore majestic to tin factory. I should say the bus was in a very bad condition. The cushion seat was not fitted and it was coming out. All the nut and bolts were clinging in a loose way that for every speed break the bus has to cross over, passengers inside were jumping here and there. It could have even rammed somewhere due to the poor condition of bus. Please take some action in checking the condition of the bus before it starts the travel since all age members are travelling daily

Sir, i am regular passenger of bmtc. Everyday i used to travel, but the problem is most of the time the conductor refused to return the change money. Like from belludur to brookfield fare is 48 (Ac) and if i pay 50 then i didn't get the change money back. It happens to me most of the time and i think most of the people are suffering from this issue. So please take some action against this or recommend you to allow conductor to take online payment.

Dear sir, me and my father boarded a bus from kbs to chandapura at 11.15 pm. After 30 minutes, driver said that his bus will be late and asked us to board another bus, but when we asked why didn’t they mention about it earlier then group of bus drivers started using abusive words on my father and me and harassing us. We felt it’s very unsafe to transport in govt bus for ladies and old ppl. Bus number: ka-57- f - 3407. Kindly take an action on this so no others face these kind of nuisances again.

Thanks

Dear sir, i boarded bmtc bus no 320v at kr puram railway station and asked for a ticket till big bazaar. The conductor gave till hopefarm and did not give till itpl.. I was charged more than normal. Upon asking i was scolded in kannada and refused to get into bus. As i am from tn i am facing issue.. Please help.. Understand it's not money it's attitude we are wanting to correct.
Ka57f2576
Tkt no: 8507
Time: 14.10.31

Sir everytime if we want to go for mejastic from banaswadi or from mejastic to banaswadi they are very few buses available compare to other area's buses. Really fed up of this situation so please provide some more buses as mentioned subjects and if we want to take metro for mejastic we have to go for baiypanahalli so it's hard to go everytime in metro so please make some more arrangements of buses
Thank you.

Today 25 dec 2019, i boarded a bus from tin factory at around 12 58 and asked conductor to give me a ticket till nagavara. Usually i board the bus and give 15 ruppees for the same... Today conductor said it's 19 ruppees and ticket was given from kr puram railway station till nagavara. When i asked about it, he said he will do like that only and harassed in vulgar words with me. Am from tamil nadu and can't speak in kannada, hence it was easier for him to not to respond to me and said that i can do whatever i want and he will not change the ticket. Who can take action in this? Attaching the ticket that was given to me, with timings it's very clear that i did not board the bus at kr puram railway station...

In the west of chard road, especially in vijayanagar and maruthi mandir stop towards mysore road, there have been dedicated space for buses to stop and pick up passengers. Its often noticed that the driver doesn't drive inside and stops on the main road causing traffic jams.

Also, some of the stops are right after the signal and the buses block the left lane causing congestion. Even though the signal light is green the vehicles are blocked because of bmtc buses. This is a common sight near adichuncangiri mutt stop.

This incidence was happend with me yesterday evening date is[protected] i was travelling from jakkasandra to agra bangalore by bmct bus, details of the bus ka-01 fa-1322 the my mistake was just i have asked him to give me ticket as soon as i set in the bus he got so angry for that he started abusing me also he was using bad words from me i want him to learn a lesson the buses is for public property these # are pretending like we are travelling in free i even have that person photo with me if there will be no action against him i will put that picture in social media. My ticket number is -927763, gg 242.

Hi, I am submitting this complaint on behalf of a co-passenger in a BMTC bus 500-CA (KA-01 FA 1406) that I took this morning. It seems that the passenger rendered Rs. 100 for a Rs. 20 ticket and the conductor scribbled the change amount at the back of the ticket at the time of issuing. At the time of getting down somewhere near Marathalli, the passenger requested the change of Rs. 80 that the conductor owed him. But the conductor, though had enough change, started abusing him and was asking him to get down without giving the change (Rs. 80) saying he did not have the change. As the passenger was reluctant to get down, the conductor had to give the change finally. Rs. 80 was not small amount and the conductor initially wanted the passenger to leave it behind. I am uploading the copy of my ticket (not that of the co-passenger's as he had gotten down before my stop) so that the conductor can be identified (he was not wearing his name tag).
This is almost the case with any small changes upto Rs.5 as well. It is high time BMTC comes up with some sort of digital payment and until then conductors' behavior as mentioned above should be strongly discouraged.
Date: 24/12/2019
Time: between 9:00 AM to 10:AM
Route: 500CA (Towards ITPL)
Bus No.: KA01 FA 1406
Attachment: My ticket copy to identify the conductor (could not get my co-passenger's ticket copy)

Thanks in advance

1. I boarded the bus from corporation to Girinagar. The ticket was 19 and I have 20 rupee. Though the conductor had the change(Few min back a lady gave change to buy the ticket) still he refused to give the change saying he doesn't have.
Bus number ends with 3558
2. In Sarjapura if anyone is going to get down in the next stop they take 5 rupee and afyer asking many times also they will not give the ticket.