Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Today morning[protected] travel from marathahali bridge to bellandur. Conductor stopped bus for more than 10 min near kadubisnahalli for ticketing taking for not more than 10 people. I asked with smile face how much time will it take for not more than 10 people. And he replied in kannada as "thika muchuko". He asking me take ticket from people. He seems drunk also.

Bus no. Ka -57 - f 3153

I request bmtc please teach your conductors behavior well with public. And here i attached ticket also.

Dear sir/ ma’am,
I’m the resident of dubasipalya, kengeri, bangalore. Everyday many people like me work in various places of bangalore, uses bmtc bus as commutation. Everyday morning it’s hectic to get the bus in our stop during morning hours from 7.30am to 8.30am. Even though buses plies in our route, most of the buses won’t give stop in dubasipalya bus stop, kengeri. Bangalore at 7.45 am, the driver of bus no. Ka53 f232, depot no. 36, route no. 226b didn’t stop the bus in dubasipalya stop and most of the days the drivers do the same. This inversely affect the passengers where they are forced to travel in private bus. Nearly 10 passengers in this stop travel in this bus. It’s a great loss for government as they miss the passengers and profit for private vehicles. Kindly take action immediately and do the needful to all the residents of dubasipalya.
Expecting for the reply after action.

On[protected], i was travelling on 25a. The driver refused to ply the bus from udupi garden bus stop to the last stop ie, kuvempunagar (Btm layout) at 2:35pm stating "this is the last stop. Get down here".
I told him i am a senior citizen affected by polio and requested him to drop me till the last stop. He rudely yelled at me saying "you get the road repaired first and then i will take the bus till kuvempunagar bus stand." later he took a u turn at udupi garden signal and asked me to get down.
Is this the way public transport works? The buses are supposed to ply from the start point till the last drop point.
Also is this the way senior citizens are treated?

T. A. P shenoy
Aged 70 years

Hello team,

I would like you thank you all for providing us round to click support and a sweet journey. I love travelling in bmtc buses more than my private vehicle. A lots of good memories and happy faces of your team, who is always looking for customers help. But there are some people who is making this good image down.

I believe this is not only me who suffered but there are many who is suffering.

Today i am travelling from marathalli to graphite road and the fate cost is 20 rupees, usually i carry change along with me to have a fast and happy transaction. But today is bit unfortunate day for me, i don't have any loose money and pass my 20 rupees note to ticket collector. Ticket collector also promised me to give my 5 rupees change back and he mentioned on back. On departure time i asked for change and he started i don't have change with me but i can see he is holding full pocket of loose coins. I asked, if i have i already given you that time, then he is like talking something something, really this sounds bad. At last he didn't return my change.

Sir, i am not asking for change here. Like me there are other lakhs of my brothers and sister's are travelling they may also faced this issue number of times.

Please look into this and kindly reply on this mail.

Bus details:
Ka57t 3130
Txn no :15057

Date: 5th december 2019
Time : 10:39:02

Please ask ticket collector for this bd act, why he did like this : (

Many thanks,
A happy customer

Dear sir,
I have been taking the bus from the orr-kaggadaspura junction towards marathahalli. Since the last few months, all passengers find it difficult to use the buses for this stop and even for the emc stop, since buses (500d, 500n etc) on this route (Both volvo and non-volvo buses) prefer to go over the flyovers rather than stop for commuters wanting to get down at the emc, or kaggadaspura junction stop. There is even a hand written sign at the kaggadaspura-orr junction, saying the bus stop has moved to the end of the flyover - for the convenience of buses, and inconvenience of commuters.

What is the point of priority lanes for buses - if buses care more about speed and punctuality, rather than the basic service of picking up/dropping commuters at bus stops.

Request you to please look into this at the earliest and rectify the situation. Buses should not be using the flyover at all, specially if they have a stop below the flyover.

Divya mittal
Regular commuter from bellandur to hpe office, mahadevpura and back.
[protected]

To 5th dec 2019
The concerned officer
Bmtc, bangalore

Dear sir,

Sub: misbehavior of the conductor and also not issuing the ticket

This to your kind information and needful action that the issue is related to conductor of “byatha” going bus which comes to rajanukunte at 7 am. The conductor on duty (5th dec 2019, thursday) did not issued the ticket though i paid rs. 10 to go to dibbur cross. When i enquired for ticket, he said entry is closed. When i demanded for the ticket he spoke to me in singular and abused me. The same conductor about a week back issued rs. 24 (Old ticket of someone else) for my fare of rs. 10. When i enquired he said that for some passenger knowingly i issued this ticket from market so keep this and no problem for you. Like this till now he plays the same trick everyday collecting ticket from outgoing passengers and using it for uneducated people. Even for educated people he cheats and how about uneducated people in this area?.

Also in this route (Rajanukunte to byatha, hessarghatta) in the morning the buses (6.30 to 7.30 am) will not stop at rajaniukunte when enquired the conductor says we will stop in the next stop for tiffin for 45 minutes. But these buses contain vegetable, fruits and other luggage which they carry and drop to interior villages.

I request bmtc authorities to have a frequent vigilance since the driver and conductors knows that nobody comes for checking in these remote areas. Also please do not make any staff permanent in these routes.

Also i request to take severe action against the conductor of byatha bus who misbehave with me on 5th dec morning (7 am) though i paid the money for the ticket.

Thanking you
Sincerely yours,

Prof. Dr. Joel hemanth
Professor and dean
Presidency university
Dibbur cross, itgalpura, rajanukunte
Yelhanka, bangalore – 560064

E. Mial: [protected]@hotmail.com

Sir,

Today morning dated 5th dec 2019 timing :8:00 am, bus no. Ka-01 fa 2188 did not stopped in bus stop, we were running behind the bus but still they didn't stop. When we got up bus in kamakshipalya & asked driver why you did not stopped the bus, he answered that there were private bus in stop so we did not stopped, then i asked you can stop behind the private bus, he answered they should stop bus in stop & there was no place to stop,
I told we will give complaint, driver answered go & give the complaint & told that we have informed to pick only seat which are available.

Bus was not at all rush there was so much place in the bus also. But still he did not stopped. Kindly take a action & inform they to give the stop.

Why the conductors of bmtc are not giving the balance amount back at the time of ticketing itself. If they have the all money and required coins also no one give the money back. They will keep it for the last stop and there are chances of forgetting to ask for the balance amount at the last stop and all the money goes to the conductors pocket. This is really pathetic and illegal where no actions never take by bmtc at any point of time. We are losing money sometimes it will be in count of ten of hundreds.

I want to know the status or my complaint registered day beforr yesterday on conductor chargeing extra as hus fair saying its 22 rs instead of 20 rs.. I m a resident of byapppanahalli (Bidarahalli hobli) and i travel every day in same route to tin factory.. I want to understand why conductor o4 bmtc iw not helping me.. Its lik3 looting money from public not sure this conductor cheating how many people lik3 this

I am a regular commuter of 500d ac bus between veeranapalya and kadabeesanahalli. The fare for my route is rs.69, for which i always pay rs.70 as the conductor never have change. If i am travelling 250 days a year, i forego about rs.500 every year on travelling both sides.
Considering even the small food stalls have started accepting the digital payments, it is a surprise why an organization such big as bmtc is still stuck with old...

Bmtc government services, like any other govt service is corrupt too. Some conductors won't give ticket. Some won't give change. Some are rude. I had an experience with corrupt ticket checking officers. I got in to the bus from front end and conductor was at the extreme back end. By the time he could come to front, ticket checkers got in probably in a gap of 2minutes. They did not let me take ticket and instead gave me fine for 500rs. For no fault of mine. So corrupt. Ways to loot people. And when i refused started threatening to take to police station and blocked me from leaving bus. Shivananda reddy and radha. C. Worst and corrupt employees of bmtc.

I have taken the BMTC AC bus from Kadubeesanahalli Bus station to Karthik nagar bus station on 500D bus, on 03/12/2019 (Tuesday). The ticket fare was 53 rupees.
I gave the conductor 500 rupee note and additional 3 rupees change. I am supposed to get back 450 rupees back, but conductor wrote on back of the ticket.
I have forgot to collect the amount and got down in rush.
I have attached the bus ticket. Please help in getting back my change.

Ticket details as below.
Depot 18
T.No: 27
TknNo: 14647
D[protected]
Vajra - KA57FT289 or ET (not clearly printed)

Thanks in advance.

Hi,
Today i faced an issue with your services and this experience was nothing new.
The drivers of the volvo buses for route 304 k and other routes that pass through channasandra do not stop at the designated channasandra bus stop.
When hailing them to stop they often abuse and just pass through. This is an unacceptable behaviour from the employees of a government funded organization where they are not ready accept passengers on board. Also, the frequency of these buses are quite low so often one plans according to that timing and still is unable to catch the bus due to the behaviour of your driver's.
Please try to resolve this and educate your drivers and conductors regarding the basic manners that have to be followed

I went up the bus and conductor was sitting on the ladies seat when i was going to sit beside him he told ne dont sit here sit somewhere else i asked why he didn't told me anything neither he let me sit on that seat. What kind of behavior with the ladies some due to changes the asked anyone to get down from the bus they behave lyk they own the bus. Bus no is ka-01f-8891 from jayanagr to kothnur at 6:28 pm

The bus came in route of byappanahalli (Bidarahalli hoblii) charged me 22 rs ticket but i regularly travel in same time anf bus with 20 rs ticket.. When i asked him why there is change ij bus fair he was scolding me and yelling at me its changed show. Me other tickets and all... I belong thay village anf travel every day woth 20 rs fair he charged extra today.. Is it bmtc cheating!!! Can you take strict action against this

Bmtc bus number 328ha bus ending with number 1547 didnt stop at bidaraguppe bus stop (Shriram apartment bus stop) at 14.00 hrs. This bus is a repeat offender. Take severe action against the driver. Inspite of seeing me from a very long distance he didnt care to slow down or stop the vehicle in a designated bus stop. This is many time in a row he has done it. He needs severe punishment.

Route: kr market to ullal upanagara -234a
Bus no: ka-01 f8669

The driver behaves very arrogant, speaks harsh to passengers.
Since that was the morning start of the day, it disappoints many of them.

Incident: though the seat available in the entrance was vacant. He did not allow anybody to sit, many o[censored]s had to stand ideally, (Me in spite of illness).
2. Bus halt for every stop was not given on the correct spot.
3. Certain stop halt was not at all provided.

Boarded the bus with bus number ka57f-1209 of bus route 500ca where we 5 people with a fare of rs142 from cosmos mall to park square mall.
We provided a note of rs 500 to the conductor and he was so rude about the change that though he had bundle of changes he didn't give it and asked for change to us. Then he started arguing and forfeited our money.

The bus coming to chikkatirupathi (304v) the drivers are irresponsible
They stop in the midway to have food and tea
They stop sometimes at ettakodi or sometimes near nisarga college to have lunch etc whereas the passengers wait in the bus for them to come back
Sometimes they stop the bus in the night also to have their dinner
They stop anywhere they feel
It’s not safe for ladies passenger sitting alone in the bus as these roads don’t have street light

I am a regular bmtc traveller through the route rajapalaya to sathya sai hospital via bigbazar signal in itpl main road. Many at times the conductor asks for tickets and once i say the place i want to get down is rajapalaya, they take the money and doesn't give the ticket, even after asking. Once a conductor gave 5 rs back after constantly asking for ticket, even though i gave 10. The bus number is ka 57 f 1559. Time evening 7 40. I don't keep track of all the buses which does this usually, but since this has been happening continuously on almost every day while coming back from office, i feel this is a collective decision by the conductors of both normal and ac bmtc buses. The lady conductors are always sincere.