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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Feb 23, 2026
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 65

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S
SindhuSa
from Bengaluru, Karnataka
Nov 8, 2019
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Address: Bangalore, Karnataka

There are no busses from domlur to shivajinagar
We complained earlier also
Why don't you work on this
I don't understand why you are getting paid
I'm waiting for half an hour everyday but no bus to shivajinagar
And no direct bus to vasanth nagar also
Unnecessary too many busses of 335 which is always free
There are so many people on road waiting for the same bus
Worst service ever
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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    A
    Avril Huang
    from Mumbai, Maharashtra
    Nov 7, 2019
    Resolved
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    Resolved

    I was sitting on the bmtc bus 342 from iblur to check post
    My amount was 17rs but the conductor charged me 30 rs and he gave me the 17rs ticket hence i knew i got cheated at
    He tried to stuff the ticket inside my bag when i was putting something inside my bag but i grabbed the ticket from his hand
    Bus number is ka 01 fa 0937
    Time i got into the bus was between 7:30 to 7:45
    Dec 27, 2019
    Complaint marked as Resolved 
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Verified Support
    Nov 08, 2019
    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
    Complaint registered with docket no. BMTCC10238271, for necessary action.
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      I
      Imgentleno01
      from Mumbai, Maharashtra
      Nov 6, 2019
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      Address: Presidency University, rajanukunte cable factory, ittagalpura dibbur, 560064

      Good evening,
      Respected sir/mam,
      I'm a student at presidency University, I'm stay at vidyaranyapura I travel nearly 18 to reach my college. Till rajanukunte i get the proper bus because buses from Yelahanka are more, but from rajanukunte to presidency University it's very difficult. Like buses are there but do not have the proper and accurate timings . Sometimes I have waited for 1 and half hour, but still never got a bus and I take an as a last resort .

      The auto charge is 20rs to rajanukunte from my college, i can take an in emergency cases but can't afford to go in an auto every day. We are paying lakhs together as college fees by taking loan and we get a limited amount as a pocket money . We have made the bus pass and not able to utilise it fully . We are so many students having this financial problems. And our time is been wasted every day waiting for the bus.

      So, I'm requesting you to help us by providing extra buses towards Presidency University, or the accurate timings of the buses so that we will be on time to the bus stop . If you can solve this issue it would help us alot . Hope you will understand and resolve this problem as soon as possible.

      Thank you
      Your 's sincerely
      Student
      (Citizen of India)
      +1 videos
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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        P
        Pavithran Harish
        from Bengaluru, Karnataka
        Nov 4, 2019
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        We had to travel in a volvo ac bmtc bus from tin factory bus stop to hebbal bus stop we were in a group of three. The ticket cost was rs 174 and i gave a 200 rupee note but the bus conductor instead of returning me rs 26 he only gave rs 20 when i asked him for 6 rupee, he asked me whether i have 4 rupee or not. I did not have 4 rupee so i said no, he said he will give near hebbal but instead of returning my money he made fun of me.
        The non ac bmtc buses provide exact change for 1rupee also but the ac bus conductor fails to do this the time was 5:15 to 5:45 pm when boarded the bus at tin factory
        Date and day of incident : 03/11/19 (Sunday)
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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          S
          shreya nadig
          from Delhi, Delhi
          Nov 4, 2019
          Resolved
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          Resolved

          This morning I travelled from arehalli to channasandra via 375D bus number F1071
          I total bus cahrge is rupee 5, I paid 5/- but the driver dint give me the ticket. But on the way there was a ticket checking the person asked me to should the ticket, I said him that the conductor dint give him even though I asked him many times.
          But when when the checking person asked him he said I have given it to everyone why would I forget you.
          I had exam today, the checking person dint allow me to go. I didn't have a extra money too. I was late to the exam for half an hour. He took me to next three further stops.
          He dint allow me to go.
          Then I borrowed money for the fine of 170/-.
          The same bus I take every day the conductor does the same he never gives ticket.
          This incident suspended me from exam today.
          Please see to this.
          Thanks
          Shreya
          Dec 31, 2019
          Complaint marked as Resolved 
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          Verified Support
          Nov 08, 2019
          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
          Complaint registered with docket no. BMTCC10238269, for necessary action.
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            S
            Shwethav
            from Delhi, Delhi
            Nov 4, 2019
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            Hi,

            This is regarding condutor behaviour, bus no ka 57 f 3531. Travelling from devarabeesanahalli to banashankari.in that route very rare buses to banashankari, after waiting if we get inside bus, he will fight for change even if he is having change in his bag and showing very rude behavioue with lady passengers. He will tel to directly to get down on the spot. I am facing this second time. He is scolding all lady passanger very rudely. Please take appropriate action.

            Thank you
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Today I travel in BMTC Bus timings 10.05am form 10.20am bus number KA04FA2817 I don't have depo from mahalakshmi to yashavantha pura TTMC bus stop duty conductor refused me and he don't accept my police Id card and used worst language ( ಹೊಗಲೋ ಗೂಬೆ ಏನಮಾಡಕೊಂತ್ಯ ಮಾಡಿಕೋ ) please help me otherwise I complaint to BMTC president
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              T
              The Lemniscates
              from Mumbai, Maharashtra
              Nov 4, 2019
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              charged unnecessarily extra

              Address: Goraguntapalya, 560058

              I was travelling from laggere to goraguntapalya. I usually take this route and am well aware od the pricing. He forcefully gave me a ticket to yeshwanthpur and charged me extra. I insisted that the price to goraguntapalya is 10 and not 15 but he was adamant. I did not want to get into a fight because i was late for office but would really want him to learn a lesson. The bus number is ka 57f 1854...
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              M
              Mayank2909
              from Bengaluru, Karnataka
              Nov 4, 2019
              Resolved
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              Resolved

              Address: AET Junction, Janatha Colony, Doddakannelli, 560035

              Hi
              I was traveling from airport to kadubisanhalli. I have left one my language in kia-8 bus on 3rd of november between 7:45 pm to 8:00 pm.
              Conductor has given me below 4 ticket which you can find in the attachment.
              Bag contains very valuable items.
              Please inform if you find this bag as it has my aadhar card.
              Please find below ticket details.
              Thanx
              Mayank ujjwal
              Dec 14, 2019
              Complaint marked as Resolved 
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
              Verified Support
              Nov 08, 2019
              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
              Complaint registered with docket no. BMTCC10238273, for necessary action.
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                K
                kumudasai
                from Ambala, Haryana
                Nov 3, 2019
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560032

                Today i.e.,[protected], between 11.40 to 11.55 AM, i wanted to alight an airport bus in cubbon park area opposite to KSCA stadium. Route No. KIA 5 arrived and since I was the only passenger, I waved my hand for the bus to stop. However, the bus driver did not even bother to stop and sped away. I am very upset at the rude behaviour of this bus driver and request strict action against the discourteous driver.
                Dec 21, 2019
                Complaint marked as Resolved 
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                Verified Support
                Nov 04, 2019
                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                Complaint registered with docket no. BMTCC10238030, to concerned depot for needful action
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                  Vidhya Kulal
                  from Bengaluru, Karnataka
                  Nov 2, 2019
                  Resolved
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                  Resolved

                  Address: Bangalore, 560034

                  2 november 2019 morning around at 10:20am. I traveled in bmtc ac bus number kagita1953 whn i'm traveling from btm layout signal to whitefield rd kundalahalli, bengaluru she took a ticket 63rs i gave when i'm get down in aecs layout whitefield she asking 10rs more bçz my stop is went she told but fact aecs layout after that whitfield stop will come... That lady conductor she took 10rs extra money but she didn't gave me ticket even she is mentally person she rude so i gave money when i am asking ticket she spoke to me nonsense after get down in bus she speaking hell like looser. But her plan is different way making a money such kind people street dogs. She is a worst lady conductor in bangalore
                  Dec 4, 2019
                  Complaint marked as Resolved 
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 03, 2019
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  Complaint registered with docket no. BMTCC10237988, for necessary action.
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                    J
                    Jayashree Shekar
                    from Delhi, Delhi
                    Nov 2, 2019
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                    Address: uqol

                    Respected sir/ madam,

                    Iam an bba student pursuing 5th sem in seshadripuram main college, seshadripuram. As i lost my purse in the bmtc bus itself and i'm sure that it got lost in bus itself.

                    Please with regards to above complaint can you please help me out to get back at least my bus pass which was in that purse itself. I'm finding difficult to travel please help me out to find it.

                    Thanking you
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                      S
                      Samriddhi444
                      from Bengaluru, Karnataka
                      Nov 2, 2019
                      Resolved
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                      Resolved

                      Address: 560100

                      I boarded kias-8c bus on november 2nd 2019 at 3:21am from kempegowda international airport to electronic city toll gate. I paid the ticket fee and dropped at electronic city toll gate at 5:15am. I couldn't find my light green wallet and i have strong feeling i lost it in the bus. Please find it, it has my important identification documents. Please call at [protected] once you find it. I'll be grateful.
                      Thank you
                      Nov 2, 2019
                      Complaint marked as Resolved 
                      Someone found my wallet on the same day and gave it to the conductor. The guy who found the wallet messaged me on facebook since he got to know my identity from my wallet. He gave conductor's number and I had to go the majestic bus stop to collect my wallet. But every second I waited was worth it because the staff was very well mannered. He comforted me through call since I got really worried about this whole thing. I got the wallet within 3 hours. Faith in humans restored.
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                        L
                        Lingaraj Dinni
                        from Bengaluru, Karnataka
                        Nov 1, 2019
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                        jayanagar ttmc car parking illegal fees

                        Address: Jayanagar 4th block TTMC car park, Bangalore, Karnataka, 560011

                        Jayanagar ttmc car parking, contracted to a third party by bmtc, is fleecing and cheating customers by charging parking fees and not issuing receipts
                        The person collecting money says collect in ground floor where no one is there. This has happened multiple times. The money is going to the touts operating the parking. Next time customers should refuse paying unless receipt is issued....
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                        D
                        Dayanada
                        from Chennai, Tamil Nadu
                        Nov 1, 2019
                        Resolved
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                        Resolved

                        Address: Bangalore Urban, 560 100

                        I took the flyover bus to reach electronic city from roopen agrahara. I had the daily pass and on showing the pass the conductor refused to accept the pass. He asked us for the full amount. When we refused he even stopped the bus midway in flyover and asked us to deboard. So we had to pay the full amount even with the daily pass. The conductor was rowdy and was abusive.
                        Bus number ka57f3082
                        Date nov 1, 2019
                        Time 8pm
                        Dec 7, 2019
                        Complaint marked as Resolved 
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 02, 2019
                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                        Complaint registered with docket no. BMTCC10237935, for necessary action.
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                          puneethms
                          from Bengaluru, Karnataka
                          Oct 31, 2019
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                          Address: 560079

                          There is no direct bus facility in the below mentioned routes please provide atleast teo buses in the peak hours for the below mentioned route.
                          It is very difficult for the commuters in this route to suffer the bangalore traffic spend more and more time and energy on road because of non availability of buses
                          Kamakshipalya to shanthinagar ttmc
                          Vijayanagar to shanthinagar ttmc
                          Magadi road to shanthinagar ttmc
                          Satellite bus stop, mysore road to shanthinagar ttmc
                          Attiguppe to shanthinagar ttmc.
                          Please address the issue asap.
                          Thank you
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                            Jyotijoon27
                            from Hyderabad, Telangana
                            Oct 31, 2019
                            Resolved
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                            Resolved

                            Address: 560102

                            Dear sir,

                            I would like to bring you kind notice regarding the bad behavior of one of the bus conductor on route# 500ca. I was not having the change of money and he asked me to get down at next stop without trying to wait for the change. He was speaking in kannada continuously and very loudly. The bus staff should have courtesy to speak and what to speak. I sincerely request you to take the action and talk to him.

                            Bus timing: 4:15 pm boarded from igate stop
                            Bus licence plate#: ka 01
                            Fa-1745
                            Dec 2, 2019
                            Complaint marked as Resolved 
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 01, 2019
                            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                            Complaint registered with docket no. BMTCC10237904, to concerned depot for needful action
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                              R
                              Revathi Jose
                              from Bengaluru, Karnataka
                              Oct 31, 2019
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                              378 bus from ecity to kengeri, 8:05 the bus reached today in wipro gate on[protected], the conductor shouts and doesn't respect women, he pushes the women. He doesn't dress properly. He seems to be drunk, his eyes were red and scary. This conductor has been rude every time. Since the bus is always packed with many people, we hardly get to stand properly. Today i went ahead when it was 2 stops away cause if i don't, ill miss the stop, the driver will just move and start shouting. I'm sorry to tell i do not know fluent kanada, i told him coming stop i need to get down, he shouted and told me to go back, when the next stop came he told me to get out, how rude can he be. I told not this its the next stop, and he shouted even loudly, i was helpless, i dint want to get stuck inside and that's why i move forward so that i can get down. This is just one incident. I have seen many more in that bus. The main thing is he keeps shouting like a mad dog. Sorry to use this phrase, but he deserves to be called so. We all work hard for our daily life, but doesn't disrespect any human.
                              Request the authority to teach these people how to behave or don't recruit such people.
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                              Bus number ka53f086 at time12.10 had passed through service road at bommanahaalli bus stop, but not through the main road, the driver did not stopped at the bus stop at my call and had to run when the bus got in jam to board the bus .the conductor also behaved badly .
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                                Vikas CB
                                from Mumbai, Maharashtra
                                Oct 31, 2019
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                                I just arrived the bangalore metro kempegowda station in majestic. And i was unable to stand on the platform provided to stand and take the scan of body because of my physical issue i could not manage to stand on that platform and i requested to take the scan standing off from it but suddenly metro staff who is supposed to take my body scan started asking like why can't you? Show me report! Explain me the condition and also his behaviour was very rude... Almost i felt very discomfort with bengaluru metro and also he made me feel embarrassed infront of public...
                                Please educate your staffs so that they should atleast have common sense of how to behave with customers.
                                Thank you
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                  ಪ್ರವೀಣ್ ಕುಮಾರ್
                                  from Mumbai, Maharashtra
                                  Oct 31, 2019
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                                  Address: 12th Cross Jnanaganganagar, NGEF Layout , Mallathahalli, Bangalore, Karnataka, 560056
                                  Website: Consumer complaints .in

                                  Dear sir
                                  I m praveen from bengaluru today on[protected], 4-50am i was travelling from town hall to majestic the bus no ka 57 f conductor issued ticket fare from magdiroad toll gate to majestic wrong ticket which fare amount is 15rs for 3 km charging more, i travelled 4 am clk from ramagondanahalli whitefield to town hall charged ticket 24rs for 25km, this shows how bmtc public transport is looting money and cheating with poor people, please take care above issue and do need full.
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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                                    A
                                    ade2
                                    from Mumbai, Maharashtra
                                    Oct 30, 2019
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                                    Hello sir/madam
                                    This is regarding my complaint against g3 bus, docket no. Bmtcc10235918.
                                    I see that this has been marked as resolved. But i don't know how it has been resolved since buses are running late as usual. Today i waited at the bus stop since 6:20 am and the bus finally came at 7:10am. Please enquire bus no. Ka01fa1794 what time it came
                                    Also the bus was stopped before reaching konappana agrahara and the conductor started taking tickets. First they come late then they waste time like this.
                                    This not a one time occurance. This occurs every day
                                    If bmtc wants people to take public transportation increasingly then it must make sure that the buses are on time.
                                    Thankyou
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    Oct 30, 2019
                                    Updated by ade2
                                    Additional information: I board the bus at Velankanni bus stop in electronic City phase1.
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