Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Good evening,
Respected sir/mam,
I'm a student at presidency University, I'm stay at vidyaranyapura I travel nearly 18 to reach my college. Till rajanukunte i get the proper bus because buses from Yelahanka are more, but from rajanukunte to presidency University it's very difficult. Like buses are there but do not have the proper and accurate timings . Sometimes I have waited for 1 and half hour, but still never got a bus and I take an as a last resort .

The auto charge is 20rs to rajanukunte from my college, i can take an in emergency cases but can't afford to go in an auto every day. We are paying lakhs together as college fees by taking loan and we get a limited amount as a pocket money . We have made the bus pass and not able to utilise it fully . We are so many students having this financial problems. And our time is been wasted every day waiting for the bus.

So, I'm requesting you to help us by providing extra buses towards Presidency University, or the accurate timings of the buses so that we will be on time to the bus stop . If you can solve this issue it would help us alot . Hope you will understand and resolve this problem as soon as possible.

Thank you
Your 's sincerely
Student
(Citizen of India)

We had to travel in a volvo ac bmtc bus from tin factory bus stop to hebbal bus stop we were in a group of three. The ticket cost was rs 174 and i gave a 200 rupee note but the bus conductor instead of returning me rs 26 he only gave rs 20 when i asked him for 6 rupee, he asked me whether i have 4 rupee or not. I did not have 4 rupee so i said no, he said he will give near hebbal but instead of returning my money he made fun of me.
The non ac bmtc buses provide exact change for 1rupee also but the ac bus conductor fails to do this the time was 5:15 to 5:45 pm when boarded the bus at tin factory
Date and day of incident : 03/11/19 (Sunday)

This morning I travelled from arehalli to channasandra via 375D bus number F1071
I total bus cahrge is rupee 5, I paid 5/- but the driver dint give me the ticket. But on the way there was a ticket checking the person asked me to should the ticket, I said him that the conductor dint give him even though I asked him many times.
But when when the checking person asked him he said I have given it to everyone why would I forget you.
I had exam today, the checking person dint allow me to go. I didn't have a extra money too. I was late to the exam for half an hour. He took me to next three further stops.
He dint allow me to go.
Then I borrowed money for the fine of 170/-.
The same bus I take every day the conductor does the same he never gives ticket.
This incident suspended me from exam today.
Please see to this.
Thanks
Shreya

Hi,

This is regarding condutor behaviour, bus no ka 57 f 3531. Travelling from devarabeesanahalli to banashankari.in that route very rare buses to banashankari, after waiting if we get inside bus, he will fight for change even if he is having change in his bag and showing very rude behavioue with lady passengers. He will tel to directly to get down on the spot. I am facing this second time. He is scolding all lady passanger very rudely. Please take appropriate action.

Thank you

I was travelling from laggere to goraguntapalya. I usually take this route and am well aware od the pricing. He forcefully gave me a ticket to yeshwanthpur and charged me extra. I insisted that the price to goraguntapalya is 10 and not 15 but he was adamant. I did not want to get into a fight because i was late for office but would really want him to learn a lesson. The bus number is ka 57f 1854...

Hi
I was traveling from airport to kadubisanhalli. I have left one my language in kia-8 bus on 3rd of november between 7:45 pm to 8:00 pm.
Conductor has given me below 4 ticket which you can find in the attachment.
Bag contains very valuable items.
Please inform if you find this bag as it has my aadhar card.
Please find below ticket details.
Thanx
Mayank ujjwal

Today i.e.,[protected], between 11.40 to 11.55 AM, i wanted to alight an airport bus in cubbon park area opposite to KSCA stadium. Route No. KIA 5 arrived and since I was the only passenger, I waved my hand for the bus to stop. However, the bus driver did not even bother to stop and sped away. I am very upset at the rude behaviour of this bus driver and request strict action against the discourteous driver.

2 november 2019 morning around at 10:20am. I traveled in bmtc ac bus number kagita1953 whn i'm traveling from btm layout signal to whitefield rd kundalahalli, bengaluru she took a ticket 63rs i gave when i'm get down in aecs layout whitefield she asking 10rs more bçz my stop is went she told but fact aecs layout after that whitfield stop will come... That lady conductor she took 10rs extra money but she didn't gave me ticket even she is mentally person she rude so i gave money when i am asking ticket she spoke to me nonsense after get down in bus she speaking hell like looser. But her plan is different way making a money such kind people street dogs. She is a worst lady conductor in bangalore

Respected sir/ madam,

Iam an bba student pursuing 5th sem in seshadripuram main college, seshadripuram. As i lost my purse in the bmtc bus itself and i'm sure that it got lost in bus itself.

Please with regards to above complaint can you please help me out to get back at least my bus pass which was in that purse itself. I'm finding difficult to travel please help me out to find it.

Thanking you

I boarded kias-8c bus on november 2nd 2019 at 3:21am from kempegowda international airport to electronic city toll gate. I paid the ticket fee and dropped at electronic city toll gate at 5:15am. I couldn't find my light green wallet and i have strong feeling i lost it in the bus. Please find it, it has my important identification documents. Please call at [protected] once you find it. I'll be grateful.
Thank you

Jayanagar ttmc car parking, contracted to a third party by bmtc, is fleecing and cheating customers by charging parking fees and not issuing receipts
The person collecting money says collect in ground floor where no one is there. This has happened multiple times. The money is going to the touts operating the parking. Next time customers should refuse paying unless receipt is issued....

I took the flyover bus to reach electronic city from roopen agrahara. I had the daily pass and on showing the pass the conductor refused to accept the pass. He asked us for the full amount. When we refused he even stopped the bus midway in flyover and asked us to deboard. So we had to pay the full amount even with the daily pass. The conductor was rowdy and was abusive.
Bus number ka57f3082
Date nov 1, 2019
Time 8pm

There is no direct bus facility in the below mentioned routes please provide atleast teo buses in the peak hours for the below mentioned route.
It is very difficult for the commuters in this route to suffer the bangalore traffic spend more and more time and energy on road because of non availability of buses
Kamakshipalya to shanthinagar ttmc
Vijayanagar to shanthinagar ttmc
Magadi road to shanthinagar ttmc
Satellite bus stop, mysore road to shanthinagar ttmc
Attiguppe to shanthinagar ttmc.
Please address the issue asap.
Thank you

Dear sir,

I would like to bring you kind notice regarding the bad behavior of one of the bus conductor on route# 500ca. I was not having the change of money and he asked me to get down at next stop without trying to wait for the change. He was speaking in kannada continuously and very loudly. The bus staff should have courtesy to speak and what to speak. I sincerely request you to take the action and talk to him.

Bus timing: 4:15 pm boarded from igate stop
Bus licence plate#: ka 01
Fa-1745

378 bus from ecity to kengeri, 8:05 the bus reached today in wipro gate on[protected], the conductor shouts and doesn't respect women, he pushes the women. He doesn't dress properly. He seems to be drunk, his eyes were red and scary. This conductor has been rude every time. Since the bus is always packed with many people, we hardly get to stand properly. Today i went ahead when it was 2 stops away cause if i don't, ill miss the stop, the driver will just move and start shouting. I'm sorry to tell i do not know fluent kanada, i told him coming stop i need to get down, he shouted and told me to go back, when the next stop came he told me to get out, how rude can he be. I told not this its the next stop, and he shouted even loudly, i was helpless, i dint want to get stuck inside and that's why i move forward so that i can get down. This is just one incident. I have seen many more in that bus. The main thing is he keeps shouting like a mad dog. Sorry to use this phrase, but he deserves to be called so. We all work hard for our daily life, but doesn't disrespect any human.
Request the authority to teach these people how to behave or don't recruit such people.

I just arrived the bangalore metro kempegowda station in majestic. And i was unable to stand on the platform provided to stand and take the scan of body because of my physical issue i could not manage to stand on that platform and i requested to take the scan standing off from it but suddenly metro staff who is supposed to take my body scan started asking like why can't you? Show me report! Explain me the condition and also his behaviour was very rude... Almost i felt very discomfort with bengaluru metro and also he made me feel embarrassed infront of public...
Please educate your staffs so that they should atleast have common sense of how to behave with customers.
Thank you

Dear sir
I m praveen from bengaluru today on[protected], 4-50am i was travelling from town hall to majestic the bus no ka 57 f conductor issued ticket fare from magdiroad toll gate to majestic wrong ticket which fare amount is 15rs for 3 km charging more, i travelled 4 am clk from ramagondanahalli whitefield to town hall charged ticket 24rs for 25km, this shows how bmtc public transport is looting money and cheating with poor people, please take care above issue and do need full.

Hello sir/madam
This is regarding my complaint against g3 bus, docket no. Bmtcc10235918.
I see that this has been marked as resolved. But i don't know how it has been resolved since buses are running late as usual. Today i waited at the bus stop since 6:20 am and the bus finally came at 7:10am. Please enquire bus no. Ka01fa1794 what time it came
Also the bus was stopped before reaching konappana agrahara and the conductor started taking tickets. First they come late then they waste time like this.
This not a one time occurance. This occurs every day
If bmtc wants people to take public transportation increasingly then it must make sure that the buses are on time.
Thankyou

Today morning i have taken bus from krishnarajapuram to bellandur bridge (which is near salarpur satva). The ticket clearly has mentioned bellandur city light apartments. I regularly travel by this route and i am sure about the stop name. But then the conductor dropped at before stop and asked me to get down. When i said that while taking ticket i clearly mentioned you that the stop is bellandur bridge... he said give me 5rs I’ll drop, and he even said that’s not bellandur, it’s sarjapur junction. I said i know sarjapur junction and i dont want to get down at sarjapur junction, i want to get down in between stop... this is not the 1st time that conductors are behaving like this, many times same thing happened... i don’t really understand when drivers stop at that point to pick up public, why can’t they stop at that point to drop them as well... and clearly it’s a skywalk... many people would like to get down there as it is convenient to cross the road from there. Finally i had to get down at the before stop itself and walk from there. If anyone who’s looking at this complaint i would request you to inform this in the meeting and let conductors know that they have to stop at intended stops.

We were waiting at the railway station in kengeri at 10.00pm and waited for 1 hour 30 minutes, no buses at that time for a passengers and they don’t gives stop even if buses comes. This is how the bmtc cares for passengers. The drivers of bmtc are ment to public service but they dont care about passengers especially at the might time and it was a raining at that time. How bangalore is safe for people???