Claimed

Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

2.5
Updated: Apr 15, 2026
Complaints 2872
Resolved
1399
Unresolved
1473
Contacts

File a complaint to Bangalore Metropolitan Transport Corporation [BMTC]

Having problems with Bangalore Metropolitan Transport Corporation [BMTC]?

File a complaint and get it resolved by Bangalore Metropolitan Transport Corporation [BMTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 65

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
THE WHITE PATH
from Mumbai, Maharashtra
Nov 7, 2019
Report
Copy

Address: #16 h cross bismillahnagar, bannerghatta road, 560029

Sir.
Plz add some new buses to shivaji nagar and bannerghatta route
From bhannerghatta only 2-3 buses are available to shivaji nagar but the requirement is more
And for other places like mejistic, and in shivaji nagar bus no 13 is more then required
Plz add some new buses it would be a great help
I have personally met many of them who said me that there are very less buses to shivaji nagar from bannerghatta and from shivaji nagar to bhannerghatta
So this is a really a needful thing which should be provided
So please..
Thankyou
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    SindhuSa
    from Bengaluru, Karnataka
    Nov 8, 2019
    Report
    Copy

    Address: Bangalore, Karnataka

    There are no busses from domlur to shivajinagar
    We complained earlier also
    Why don't you work on this
    I don't understand why you are getting paid
    I'm waiting for half an hour everyday but no bus to shivajinagar
    And no direct bus to vasanth nagar also
    Unnecessary too many busses of 335 which is always free
    There are so many people on road waiting for the same bus
    Worst service ever
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Avril Huang
      from Mumbai, Maharashtra
      Nov 7, 2019
      Resolved
      Report
      Copy
      Resolved

      I was sitting on the bmtc bus 342 from iblur to check post
      My amount was 17rs but the conductor charged me 30 rs and he gave me the 17rs ticket hence i knew i got cheated at
      He tried to stuff the ticket inside my bag when i was putting something inside my bag but i grabbed the ticket from his hand
      Bus number is ka 01 fa 0937
      Time i got into the bus was between 7:30 to 7:45
      Dec 27, 2019
      Complaint marked as Resolved 
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
      Verified Support
      Nov 08, 2019
      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
      Complaint registered with docket no. BMTCC10238271, for necessary action.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        Imgentleno01
        from Mumbai, Maharashtra
        Nov 6, 2019
        Report
        Copy

        Address: Presidency University, rajanukunte cable factory, ittagalpura dibbur, 560064

        Good evening,
        Respected sir/mam,
        I'm a student at presidency University, I'm stay at vidyaranyapura I travel nearly 18 to reach my college. Till rajanukunte i get the proper bus because buses from Yelahanka are more, but from rajanukunte to presidency University it's very difficult. Like buses are there but do not have the proper and accurate timings . Sometimes I have waited for 1 and half hour, but still never got a bus and I take an as a last resort .

        The auto charge is 20rs to rajanukunte from my college, i can take an in emergency cases but can't afford to go in an auto every day. We are paying lakhs together as college fees by taking loan and we get a limited amount as a pocket money . We have made the bus pass and not able to utilise it fully . We are so many students having this financial problems. And our time is been wasted every day waiting for the bus.

        So, I'm requesting you to help us by providing extra buses towards Presidency University, or the accurate timings of the buses so that we will be on time to the bus stop . If you can solve this issue it would help us alot . Hope you will understand and resolve this problem as soon as possible.

        Thank you
        Your 's sincerely
        Student
        (Citizen of India)
        +1 videos
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pavithran Harish
          from Bengaluru, Karnataka
          Nov 4, 2019
          Report
          Copy

          We had to travel in a volvo ac bmtc bus from tin factory bus stop to hebbal bus stop we were in a group of three. The ticket cost was rs 174 and i gave a 200 rupee note but the bus conductor instead of returning me rs 26 he only gave rs 20 when i asked him for 6 rupee, he asked me whether i have 4 rupee or not. I did not have 4 rupee so i said no, he said he will give near hebbal but instead of returning my money he made fun of me.
          The non ac bmtc buses provide exact change for 1rupee also but the ac bus conductor fails to do this the time was 5:15 to 5:45 pm when boarded the bus at tin factory
          Date and day of incident : 03/11/19 (Sunday)
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            shreya nadig
            from Delhi, Delhi
            Nov 4, 2019
            Resolved
            Report
            Copy
            Resolved

            This morning I travelled from arehalli to channasandra via 375D bus number F1071
            I total bus cahrge is rupee 5, I paid 5/- but the driver dint give me the ticket. But on the way there was a ticket checking the person asked me to should the ticket, I said him that the conductor dint give him even though I asked him many times.
            But when when the checking person asked him he said I have given it to everyone why would I forget you.
            I had exam today, the checking person dint allow me to go. I didn't have a extra money too. I was late to the exam for half an hour. He took me to next three further stops.
            He dint allow me to go.
            Then I borrowed money for the fine of 170/-.
            The same bus I take every day the conductor does the same he never gives ticket.
            This incident suspended me from exam today.
            Please see to this.
            Thanks
            Shreya
            Dec 31, 2019
            Complaint marked as Resolved 
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Verified Support
            Nov 08, 2019
            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
            Complaint registered with docket no. BMTCC10238269, for necessary action.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shwethav
              from Delhi, Delhi
              Nov 4, 2019
              Report
              Copy

              Hi,

              This is regarding condutor behaviour, bus no ka 57 f 3531. Travelling from devarabeesanahalli to banashankari.in that route very rare buses to banashankari, after waiting if we get inside bus, he will fight for change even if he is having change in his bag and showing very rude behavioue with lady passengers. He will tel to directly to get down on the spot. I am facing this second time. He is scolding all lady passanger very rudely. Please take appropriate action.

              Thank you
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
              Today I travel in BMTC Bus timings 10.05am form 10.20am bus number KA04FA2817 I don't have depo from mahalakshmi to yashavantha pura TTMC bus stop duty conductor refused me and he don't accept my police Id card and used worst language ( ಹೊಗಲೋ ಗೂಬೆ ಏನಮಾಡಕೊಂತ್ಯ ಮಾಡಿಕೋ ) please help me otherwise I complaint to BMTC president
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                The Lemniscates
                from Mumbai, Maharashtra
                Nov 4, 2019
                Report
                Copy

                charged unnecessarily extra

                Address: Goraguntapalya, 560058

                I was travelling from laggere to goraguntapalya. I usually take this route and am well aware od the pricing. He forcefully gave me a ticket to yeshwanthpur and charged me extra. I insisted that the price to goraguntapalya is 10 and not 15 but he was adamant. I did not want to get into a fight because i was late for office but would really want him to learn a lesson. The bus number is ka 57f 1854...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                M
                Mayank2909
                from Bengaluru, Karnataka
                Nov 4, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: AET Junction, Janatha Colony, Doddakannelli, 560035

                Hi
                I was traveling from airport to kadubisanhalli. I have left one my language in kia-8 bus on 3rd of november between 7:45 pm to 8:00 pm.
                Conductor has given me below 4 ticket which you can find in the attachment.
                Bag contains very valuable items.
                Please inform if you find this bag as it has my aadhar card.
                Please find below ticket details.
                Thanx
                Mayank ujjwal
                Dec 14, 2019
                Complaint marked as Resolved 
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                Verified Support
                Nov 08, 2019
                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                Complaint registered with docket no. BMTCC10238273, for necessary action.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  kumudasai
                  from Ambala, Haryana
                  Nov 3, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Bangalore, Karnataka, 560032

                  Today i.e.,[protected], between 11.40 to 11.55 AM, i wanted to alight an airport bus in cubbon park area opposite to KSCA stadium. Route No. KIA 5 arrived and since I was the only passenger, I waved my hand for the bus to stop. However, the bus driver did not even bother to stop and sped away. I am very upset at the rude behaviour of this bus driver and request strict action against the discourteous driver.
                  Dec 21, 2019
                  Complaint marked as Resolved 
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 04, 2019
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  Complaint registered with docket no. BMTCC10238030, to concerned depot for needful action
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vidhya Kulal
                    from Bengaluru, Karnataka
                    Nov 2, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Bangalore, 560034

                    2 november 2019 morning around at 10:20am. I traveled in bmtc ac bus number kagita1953 whn i'm traveling from btm layout signal to whitefield rd kundalahalli, bengaluru she took a ticket 63rs i gave when i'm get down in aecs layout whitefield she asking 10rs more bçz my stop is went she told but fact aecs layout after that whitfield stop will come... That lady conductor she took 10rs extra money but she didn't gave me ticket even she is mentally person she rude so i gave money when i am asking ticket she spoke to me nonsense after get down in bus she speaking hell like looser. But her plan is different way making a money such kind people street dogs. She is a worst lady conductor in bangalore
                    Dec 4, 2019
                    Complaint marked as Resolved 
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 03, 2019
                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                    Complaint registered with docket no. BMTCC10237988, for necessary action.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jayashree Shekar
                      from Delhi, Delhi
                      Nov 2, 2019
                      Report
                      Copy

                      Address: uqol

                      Respected sir/ madam,

                      Iam an bba student pursuing 5th sem in seshadripuram main college, seshadripuram. As i lost my purse in the bmtc bus itself and i'm sure that it got lost in bus itself.

                      Please with regards to above complaint can you please help me out to get back at least my bus pass which was in that purse itself. I'm finding difficult to travel please help me out to find it.

                      Thanking you
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Samriddhi444
                        from Bengaluru, Karnataka
                        Nov 2, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 560100

                        I boarded kias-8c bus on november 2nd 2019 at 3:21am from kempegowda international airport to electronic city toll gate. I paid the ticket fee and dropped at electronic city toll gate at 5:15am. I couldn't find my light green wallet and i have strong feeling i lost it in the bus. Please find it, it has my important identification documents. Please call at [protected] once you find it. I'll be grateful.
                        Thank you
                        Nov 2, 2019
                        Complaint marked as Resolved 
                        Someone found my wallet on the same day and gave it to the conductor. The guy who found the wallet messaged me on facebook since he got to know my identity from my wallet. He gave conductor's number and I had to go the majestic bus stop to collect my wallet. But every second I waited was worth it because the staff was very well mannered. He comforted me through call since I got really worried about this whole thing. I got the wallet within 3 hours. Faith in humans restored.
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Lingaraj Dinni
                          from Bengaluru, Karnataka
                          Nov 1, 2019
                          Report
                          Copy

                          jayanagar ttmc car parking illegal fees

                          Address: Jayanagar 4th block TTMC car park, Bangalore, Karnataka, 560011

                          Jayanagar ttmc car parking, contracted to a third party by bmtc, is fleecing and cheating customers by charging parking fees and not issuing receipts
                          The person collecting money says collect in ground floor where no one is there. This has happened multiple times. The money is going to the touts operating the parking. Next time customers should refuse paying unless receipt is issued....
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy
                          D
                          Dayanada
                          from Chennai, Tamil Nadu
                          Nov 1, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bangalore Urban, 560 100

                          I took the flyover bus to reach electronic city from roopen agrahara. I had the daily pass and on showing the pass the conductor refused to accept the pass. He asked us for the full amount. When we refused he even stopped the bus midway in flyover and asked us to deboard. So we had to pay the full amount even with the daily pass. The conductor was rowdy and was abusive.
                          Bus number ka57f3082
                          Date nov 1, 2019
                          Time 8pm
                          Dec 7, 2019
                          Complaint marked as Resolved 
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 02, 2019
                          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                          Complaint registered with docket no. BMTCC10237935, for necessary action.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            puneethms
                            from Bengaluru, Karnataka
                            Oct 31, 2019
                            Report
                            Copy

                            Address: 560079

                            There is no direct bus facility in the below mentioned routes please provide atleast teo buses in the peak hours for the below mentioned route.
                            It is very difficult for the commuters in this route to suffer the bangalore traffic spend more and more time and energy on road because of non availability of buses
                            Kamakshipalya to shanthinagar ttmc
                            Vijayanagar to shanthinagar ttmc
                            Magadi road to shanthinagar ttmc
                            Satellite bus stop, mysore road to shanthinagar ttmc
                            Attiguppe to shanthinagar ttmc.
                            Please address the issue asap.
                            Thank you
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jyotijoon27
                              from Hyderabad, Telangana
                              Oct 31, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 560102

                              Dear sir,

                              I would like to bring you kind notice regarding the bad behavior of one of the bus conductor on route# 500ca. I was not having the change of money and he asked me to get down at next stop without trying to wait for the change. He was speaking in kannada continuously and very loudly. The bus staff should have courtesy to speak and what to speak. I sincerely request you to take the action and talk to him.

                              Bus timing: 4:15 pm boarded from igate stop
                              Bus licence plate#: ka 01
                              Fa-1745
                              Dec 2, 2019
                              Complaint marked as Resolved 
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 01, 2019
                              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                              Complaint registered with docket no. BMTCC10237904, to concerned depot for needful action
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Revathi Jose
                                from Bengaluru, Karnataka
                                Oct 31, 2019
                                Report
                                Copy

                                378 bus from ecity to kengeri, 8:05 the bus reached today in wipro gate on[protected], the conductor shouts and doesn't respect women, he pushes the women. He doesn't dress properly. He seems to be drunk, his eyes were red and scary. This conductor has been rude every time. Since the bus is always packed with many people, we hardly get to stand properly. Today i went ahead when it was 2 stops away cause if i don't, ill miss the stop, the driver will just move and start shouting. I'm sorry to tell i do not know fluent kanada, i told him coming stop i need to get down, he shouted and told me to go back, when the next stop came he told me to get out, how rude can he be. I told not this its the next stop, and he shouted even loudly, i was helpless, i dint want to get stuck inside and that's why i move forward so that i can get down. This is just one incident. I have seen many more in that bus. The main thing is he keeps shouting like a mad dog. Sorry to use this phrase, but he deserves to be called so. We all work hard for our daily life, but doesn't disrespect any human.
                                Request the authority to teach these people how to behave or don't recruit such people.
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Bus number ka53f086 at time12.10 had passed through service road at bommanahaalli bus stop, but not through the main road, the driver did not stopped at the bus stop at my call and had to run when the bus got in jam to board the bus .the conductor also behaved badly .
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vikas CB
                                  from Mumbai, Maharashtra
                                  Oct 31, 2019
                                  Report
                                  Copy

                                  I just arrived the bangalore metro kempegowda station in majestic. And i was unable to stand on the platform provided to stand and take the scan of body because of my physical issue i could not manage to stand on that platform and i requested to take the scan standing off from it but suddenly metro staff who is supposed to take my body scan started asking like why can't you? Show me report! Explain me the condition and also his behaviour was very rude... Almost i felt very discomfort with bengaluru metro and also he made me feel embarrassed infront of public...
                                  Please educate your staffs so that they should atleast have common sense of how to behave with customers.
                                  Thank you
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    À
                                    ಪ್ರವೀಣ್ ಕುಮಾರ್
                                    from Mumbai, Maharashtra
                                    Oct 31, 2019
                                    Report
                                    Copy

                                    Address: 12th Cross Jnanaganganagar, NGEF Layout , Mallathahalli, Bangalore, Karnataka, 560056
                                    Website: Consumer complaints .in

                                    Dear sir
                                    I m praveen from bengaluru today on[protected], 4-50am i was travelling from town hall to majestic the bus no ka 57 f conductor issued ticket fare from magdiroad toll gate to majestic wrong ticket which fare amount is 15rs for 3 km charging more, i travelled 4 am clk from ramagondanahalli whitefield to town hall charged ticket 24rs for 25km, this shows how bmtc public transport is looting money and cheating with poor people, please take care above issue and do need full.
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit