Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

I gave 500 rs for the ticket. Conductor said me that he will return the money which was around 340. But while deboring he didn't return me my money obviously ii forgot to take money which is my fault. But please sir/madam try to return my money as soon as possible. I am waiting for your response as soon as possible. I have attached my ticket photo with this complaint (We both have ticket of 70rs each)

This is mail making a humble request to the authorities of bmtc to increase the bus services (Frequency of buses) from beml 5th stage to vijay nagar.

Dear sir/ ma'am,
Am a upsc aspirant who's working really hard to crack the exam and i commute to vijay nagar from beml 5th stage, everyday irrespective of holidays. Much of my time is wasted in waiting for bus. I spend an average of more than 1 hour everyday. That is just the waiting time to catch the bus.
So... On an average i spend 3 to 3.5 hours traveling and waiting, which i don't have the luxury of affording.

I kindly request the bmtc authorities to consider my plea seriously and help a lot of aspiring students like me.
Thank you.

Yours faithfully,
Sanchitha hb
Rr nagar

This is regarding the worst behavior of the bus conductor. This is my 3rd experience with the bus conductor. For two times i tried to ignore but for the 3rd time if things are repeating, i need to complain.

This is about bus 500-ca. The conductor is very rude and he will start shouting for no reason. Today i had to get down at graphite signal (Kundanhalli colony), i asked the bus conductor to stop, he literally started shouting at me for no reason. The reason was bus was not stopping at the bus stop, so i said "anna stop", so the conductor and driver started shouting and abusing me. One more day same thing has happened, i ignored but same day if he is doing like this, that is, shouting at each and everyone is not right.

3rd case - i was having daily pass so when i had boarded 500 ca, the same conductor started shouting at me because i was having day pass and i m not buying tickets. This behaviour is very bad. The incident has happend 11:10 am in the morning on 5/9/2019. Conductor should be given behavior classes

Please find the bus no -

Ka57f0018
Tn no-26

Hi sir,
My self raghu yesterday[protected] i was travelling to majestic from electronic city. At that time near singhasandra 3rd gender category persons entered in to the bus they started collecting money from passengers forcibly.
At that time i said i dont have change then they started scolding me with non veg words in public and also said i will call to my friends if you not give money. And also blabla. I asked to the conductor his name "*basavaraju amadi or basavraju umadi"* why you allowing them he said they took pass. I dont know whether they took pass to travel or collect money from passsangers. So please take necessary actions. Daily i travel in same route so getting same problem. So please stop them to allowing in to bus to collect money.

Thank you

ಮಾನ್ಯರೆ,

ಪ್ರತಿ ದಿನ ಬೆಳಗ್ಗೆ 9.05 ಗಂಟೆಗೆ 36ಬಿ ಸಂಖ್ಯೆ ಗಿರಿನಗರದಿಂದ ವಿಧಾನಸೌಧಕ್ಕೆ ಹೊರಡುವ ಬಸ್‌ ಇತ್ತೀಚಿಗೆ ತಡವಾಗಿ ಬರುತ್ತಿದ್ದು, ಕಚೇರಿಗೆ ನಿಗಧಿತ ವೇಳೆ 10.೦೦ ರ ಒಳಗೆ ಬಯೋಮೆಟ್ರಿಕ್‌ ಪಂಚ್‌ ಮಾಡಲು ತಡವಾಗುತ್ತಿದ್ದು ಹಾಗೂ ಈ ಬಗ್ಗೆ ಮೇಲಾಧಿಕಾರಿಗಳಿಗೆ ಉತ್ತರಿಸಲು ಕಷ್ಟಕರವಾಗುತ್ತಿದ್ದೆ.
ಆದ್ದರಿಂದ ಬೆಳಗ್ಗೆ 9.05 ಗಂಟೆಗೆ ನಿಗಧಿತ ಅವಧಿಯಲ್ಲಿ ತಲುಪುವಂತೆ ಸೂಚನೆ ನೀಡುವಂತೆ ತಮ್ಮಲ್ಲಿ ಪ್ರಾರ್ಥಿಸಿಕೊಳ್ಳುತ್ತೇವೆ.

ವಂದನೆಗಳೊಂದಿಗೆ

Hi sir,

This is regarding one incident that happened with me today when i was travelling from electronic city to veerannapalaya in volvo.

I boarded in 2 buses i. E. First bus from electronic city to silk board and second from silk board to veerannapalaya, but in the second bus, the conductor charged me 105 rs/- instead of 84 rs/-, because he changed the pickup point in the ticket. Generally the ticket charge is 84 rs/- from silk board to veerannapalaya in volvo bus. When i asked him the reason then he told me something in kannada which i couldn't understand. And he started arguing with me.

I have attached the pic of both tickets. Please look into it asap and take the necessary action.

I'm sadhana gowda, i am a student i was travelling from nagasandra metro stop to nelmangala in 258c bus route from majestic to nelamangala bus no ka 53 f 246. As i got into the bus in nagasandra metro stop that is deepak stop the conductor asked me to show my student pass. My pass was behind my college id which were together, as i showed it to him he grabbed my id and pulled it and behaved very badly. If he could have asked me to remove and show i might have handed it to him. Instead of that he abused me by pulling it from my neck. And yelled and shouted at me. He also spoke about having student pass and having concession in it. This is truly a bad behaviour of conductors in government bus. They are serving public, they have to show a little respect rather doing that he abused me in front of all. And very sadly the public are very dumb to rise their voices in such situations. Kindly take severe actions on such conductors and also drivers who misbehave with people and students.

The bus no 375 with details ka 01 f 4849 did not stop at the stop kodipalya cross despite it being a stop in the route, i waved my hand so that can he cab stop but he did not stop and went away. Please note that many buses have been doing this from a long time. When a stop is allotted and people are standing waiting for the bus they shouldn't avoid and go

Today morning at 5.50 i took a 502c bus from badrappa layout big bazar to kr puram, they stopped the bus in half the way at 6.15am and told us to get down and go into another bus wen asked there was no response we had to wait for 15 mins on road then finally wen we had to strongly tell them that we will complaint about this then forcibly they again took us and dropped in another bus stop were we had to change 2 more busses to reach our destination due to this even though there was no traffic it took 2 hrs for me to reach my place. Y will they play our timings.

Vehicle no - KA57F1799
Bus no -500A

I boarded the bus from ecospace to marathalli bridge.when i got down at marathalli i realised i have left the bag in bus i called the helpline no and they gave me depot 29 after providing vehicle no number they asked to whatsapp the ticket i did that i asked can they contact the driver depot guy told me they cant contact the driver and told me to call around 7 pm. When i called they...

Vehicle no: ka57 f 1420

Bus no: 410

Conductor attitude:

Passenger boarded at a. Dasarahalli and asked for ticket to sunkadakatte

Conductor: took money but issued ticket from khb colony to jalahalli cross,

If we ask, he said "u said jalahalli only"


For next customer also he did same,

That time we asked him, doing purposely. He scolded us in worst word, go complain to any one, who are..


Corruption level ok, but behaviour?? I cant tolerate

Please take action or else i will keep posting complain till it becomes big news'

Photo of conductor took, he gave pose and said go complain what u can do?
No one can do any thing to me.

09.02.2019 evening

I was in tin factory on 2 sep at 1100am and had to reach bellandur. I asked the conductor of the bus f3259 that if it would go to eco space bellandur.. And he agreed and hence i boarded the bus. As soon as i boarded the bus i wanted to get the ticket and it is then when the conductor realised that it was the wrong bus i got onto and told
Me that i can get down in the next stop. Being new to the city i was not aware of the policy of bmtc i got down without the ticket..
It was then that i encountered the police and they asked me to furnish the ticket. I explained them properly what happened and asked them to talk to the conductor as well.. However they started unnecesary harrasing me asking me to get on to the bus and took a fine of rs.220.

My point here is being new to the city, i was not aware of the bmtc bus policy..
So bmtc should train their staff right to make their passengers aware of the correct code of conduct. Firstly the conductor misguided me to get onto the wrong bus and then when he realised i took the wrong bus instead of telling me the right way out, he asked me to get down in the next stop without taking the ticket.. Orelse i would not have had a problem to get the ticket for 5 rupees.

The harrassment i faced from the police who held me by my bag also is insane.. I really want to talk about it further and demand an hearing for this.
The challan no is 052863
Bus no. Is f3259

Today[protected], i traveled in a bus to attend my car driving class. My pickup point is innovative multiple bus stop and drop is eco space bus stop. Actually bmtc charges rs.10/- for one-side trip. I gave exact rs. 10/- for ticket to a conductor in the bus. He didn't gave me the ticket after taking the money even though i was asking repeatedly. He kept on saying "i'll take care". After asking repeatedly, he gave me a ticket of rs.5/- only. He didn't returned me remaining rs.5/- also. But still i asked him to give rs.10/-. He ignored me completely. I attached the ticket of that trip.

Dear sir,

I was coming from kempegowda international airport to kadabisanahalli and i gave ₹542 to the conductor for amount₹242 because i didn't have a change. So i had to collect ₹300 before i got down from the bus. But i couldn't.
Can you please help me in getting the change back. ₹300 is a big amount.

Attached is the ticket of my journey.

Thank you for your help.

Regards,
A bmtc bus traveller.

I look at google maps and took bus from town hall to shivajinagar it showed me rs. 10 charges but the bus charged me rs. 15 for it.
Plesase reply me with justified answer.
So whoever is in concerned department it is to notify please answer the reason for the variations in price.
Thank you
Refund is not necessary.
Bus no. 150
Ticket no. 0136606
Tt 69

I have got the buspass from last 1month today 1 bus ticket collector didn't accept the buss pass bcoz i the id card was not given to us becoz we were 1st year student but i showed him the college fees receipt and adharcard but then also he did not accept pass the pass is from kadirenahalli to malagala i request u to take strict action then he scold me in front of all passengers and took 20 rs aslo😢😢😢

Today, while coming back to home from college, i got into a bus showed my bmtc buspass to conduct then he asked for id so i showed him my college fees receipt (Having both college and bmtc stamp and signature) as we are not yet provided college id card. But he discarded that and forcefully asked for money saying it's ur college problem not mine.
I showed him fees receipt because one official from bmtc office told me to that till u receive id card. But it's like official says something and bus conductor's have there own way to grab money. Hope a better action from ur side.
Bus : sbs-1k
No. : ka-01
Fa-2172

With regards,
A student

Bus going from vijayanagar side to mysore rd side came to the circle where 4 roads intersect.. Pes college to nagaranjavi.. Driver entered without having care for others standing at the junction waiting to turn right. Upon being chastised he bullied and threatened me with physical violence and abused me my mother. Y family is inhuman manner causing mental trauma to me. I plan to file a complaint with all government authorities against ur company and ur drivers of a hearing ks not granted immediately and the concerned drivers are not identified and dismissed from service. Incidence took place at 4 pm on august 30 th 2019.
It was ordinary blue and white rickety bus.

Provide more buses to nandini layout 80a, 77e. Bus timings for nandini layout is improper. During peak hours the buses are rare and it will be rush such that it is impossible even to stand. If the bus is arriving means two or three buses comes at a time from majestic and k r market, during evening time or otherwise no buses for about 30-50 min. During friday morning it is impossible to get into the bus from nandini layout and saraswathipuram bus stop. So please provide more buses from nandini layout during morning session (7-10am) and also from majestic during evening session (3-6pm) the ambience of buses is very bad. So please do the needfull as early as possible

Dear officers,
Bmtc buses of bus route 36 and 37 (Srinagar) are very rarely available after 8 :30 am in mornings we students are facing lots of problems going college due to non availablity of these buses please allocate more number of buses in this route so that it may favour students.

Thank you for your concern and kindness for fulfilling our request.