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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Nov 3, 2025
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 90

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P
Prashasti Arora
from Bengaluru, Karnataka
Oct 17, 2018
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Address: Bangalore, Karnataka, 560037

I had travelled from jp morgan to spice garden by bus on october 17. I got the ticket which cost rs.20 and had given rs.100 as i did not have any change. I forgot to collect the remaining rs. 80 before getting off at my stop. I would like to know how i could get the money back.

Route no: 500ca
Date & time: october 17, 2018 17:58
Ticket no: d[protected]
Dec 2, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2018
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

Pl provide the photo copy of the ticket to identify the depot.

Regard's
BMTC
Oct 23, 2018
Updated by Prashasti Arora
PFA

Verified Support
Oct 26, 2018
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

Please collect your remaining change in the depot that is depot-13 (Kathriguppe) by showing the ticket on which the change due is mentioned.

Regard's
BMTC
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    Ahmad2002
    from Dharwad, Karnataka
    Oct 15, 2018
    Resolved
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    Address: 560035

    Respected Sir,

    I understand BMTC as a team are plying very good Bus Services within Bangalore. I appreciate that.

    However, I encountered a bad situation today evening i.e. Oct 15 2018.
    I boarded 342 H today evening at Wipro Mori gate junction. The bus was crowded. I purchased the ticket for Agara. I was trying to get inside to the interior of the bus. But I could not because it was crowded.

    At the next junction near Kaikondrahalli, the same bus conductor tries to shout at me to go inside and his body language and behaviour was rude.
    I told him to tell people to start moving inside so that I can also go inside.

    He does not know Hindi and I do not know Kannada. He kept shouting at me and then to show his dadagiri he asked to show my ticket. I showed him my ticket.

    This kind of behavior is not recommended. Please advise / mentor the conductor. The bus # details are
    342H / 5
    Depot 15
    KA57
    F2585

    Regards
    +3 photos
    Nov 17, 2018
    Complaint marked as Resolved 
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Verified Support
    Oct 17, 2018
    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
    Dear Sir,

    BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to take action against the lapsed crew and also advice to behave politely with passengers.
    This is your docket no for your further reference.BMTCC10220823.

    Regard's
    BMTC
    I lost my wallet in bmtc bus 201. I have boarded bus at 11AM at banshankari on 14 that October and got down at hoskerahalli cross. Wallet contains pan card, aadhar card, multiple ATM cards.

    It has keys.
    Aadhar card with name Praveena Pinnika
    Pan card
    Credit cards
    Debit cards

    Please contact me on [protected]
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      Akib_khan
      from Bengaluru, Karnataka
      Oct 15, 2018
      Resolved
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      forgot to collect 60rs change

      Address: Bangalore, Karnataka, 560037

      I had travelled from marathahalli bridge to sathya sai hospital by bus on october 15th. I got the ticket which cost rs.40 (Rupees forty only) and had given rs.100 (Rupees hundred only) as i did not have change. I forgot to collect the remaining rs.60 (Rupees sixty only) while getting down at my stop. I would like to know how i could get the money back.

      Bus no: ka57f2381
      Boarding point: marathahalli bridge
      Destination:...
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      Sushmashetty20
      from Udagamandalam, Tamil Nadu
      Oct 12, 2018
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      Address: 560096

      Hi,

      I am a daily commuter of bmrcl. Today on my way back from rv road metro station to mahalakshmi at around 5 to 5.30 - i went and stood near the reserved seats as there were already 2 sr. Citizen (They were quite old) sitting. At majectic metro one of the sr citizen got up and i took his seat as i am a 5 month pregnant lady. Immediately a handicapped person came near my seat so i decided to give up the place as i felt that his need to sit was more than me.in the following station (Mantri) the other sr citizen lady who was seated got up to leave and offered me her place. On any other day i would have continued to stand but today specially i was feeling very weak and light headed, so i decided to sit immediately. Within a min or 2, there was a man who came up to my seat and insisted/forced me to get up. He just kept on insisting and saying i am 75 yrs and this seat is for sr citizen. From his uniform he seemed like a lawyer and didn’t look anywhere near the age mentioned. As per my judgment he should be in his early 50’s or mid 50’s. He was also very much fit and fine and didn’t look fragile at all. Due to this i pointed him the sign board on top which also says that the seat is reserved for pregnant woman. But he didn’t listen and forced me to get up. To avoid arguing i got up, but in an urgency to sit he starting pushing me badly and i started getting hurt physically.. By this time i was totally in tears and told him not to push as i am getting hurt. By looking at the crowd noticing me he just walked away from there.

      There is absolutely no humanity left in few people. Bmrcl has no security inside the train to keep a tab of such harassment. There are so many people like these who take advantage of the sign board even if their need is not high.

      Would be really great if there is one or two seats reserved in every coach only for pregnant woman so that men like these don’t come and force woman for their comfort.
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
      Oct 12, 2018
      Updated by Sushmashetty20
      Pls ignore this complain is about Bangalore Metro and not about BMTC
      Respected sir/mam

      i am studing BASLP 1 year. i apply the pass through online and i recieve the messange through E mali . and when i login my bus pass my photo is not there so how to change that. can you please suggese about that.
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        Padmja
        from Bengaluru, Karnataka
        Oct 12, 2018
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        Address: 560079

        Hi sir/mam,

        I want to raise a complaint against bus driver of ka 57 f 1335.
        Bus route — hebbal to summanahalli
        He is a rash driver. Even after passengers complaining to him he was driving rashly. A driver should be a responsible person. This is not a good way to drive and behave with passengers.
        Hope some action will be taken against him.

        Thanks in advance.
        Nov 13, 2018
        Complaint marked as Resolved 
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Verified Support
        Oct 13, 2018
        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
        Dear Madam,

        Pl provide the specific date/time of incident or photo copy of the ticket to identify the crew and to take action against him.

        Regard's
        BMTC
        The route number 279E, KA01F3771 KBS to Bhoopasandra at around 11.30am on 16th Oct 2018 at Sanjay Nagar bus stop, stopped much ahead of the designated bus stop. Also when an old lady was still boarding the bus, he moved the bus and she was about to fall. Kindly look into this irresponsible act by the driver and conductor.

        complaint against bus driver - Comment #3244565 - Image #0
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          bkskumar9
          from Bengaluru, Karnataka
          Oct 12, 2018
          Resolved
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          Address: 560061

          On line application status showing "pending for approval in college". But college staff saying that nothing is pending there side.

          Are the student need to stand in a que at the majestic bus station to get the pass or online application will be processed at the later stage or under process.

          Please update us and please provide the next steps how to proceed further.
          Nov 12, 2018
          Complaint marked as Resolved 
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          Verified Support
          Oct 12, 2018
          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
          Dear Sir,

          Pl Visit KBS(Majestic or Shanthinagar bus stand with college ID and Fee Receipt and get your pass.

          Regard's
          BMTC
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            Nvm Anoop
            from Bengaluru, Karnataka
            Oct 11, 2018
            Resolved
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            Address: 560077

            Hello sir/madam,

            - date :- 11- oct - 2018
            -reckless and rash driving

            This is to bring to your notice a accident which which was about to happen.
            This incident happened between karthik nagar - rammurthy nagar. Driver of bmtc suvarna bus no :- ka57f3276 was driving extremely rash, very reckless. Driver over here was trying to over take another bmtc. I was riding 2 wheeler was moving on the left of the road. He was driving in such a speed he missed to hit me by a inch and pushed me on the foot path. The speed driver was driving if he would have hit me i would have lot my life today.in the next stop at banaswadi i stopped the vehicle in front of the bus asked him not drive rash. He drove the vehicle over bypassing me abusing me. My earnest request to bmtc management to take strict action on such drivers who drive rash and reckless. I hope diciplimary action will taken against this driver.

            Thanks
            Anoop
            [protected]
            Nov 22, 2018
            Complaint marked as Resolved 
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Verified Support
            Oct 17, 2018
            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
            Dear Sir,

            Taking note of your complaint necessary action will be taken by instructing the depot authority to take necessary action against the lapsed crew for their rash and negligent driving attitudes.

            This is your docket no for your further reference.BMTCC10220830

            Regard's
            BMTC
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              Neha Gahlot
              from Bengaluru, Karnataka
              Oct 11, 2018
              Resolved
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              Resolved

              lost running shoes and lunch boxes

              I was travelling from axa signal bus stop to eco space around 10 am on 11th oct, bus no - ka01fa1930
              And forgot to pick my bags while getting down.

              Bag contained the below items :
              1) running shoes - black color (Which was inside a white color polythene)
              1) blue color jute box with two boxes of green and peach color
              2) navy blue jute box with purple and pink color lunch boxes

              Note :...
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              deepa lakshmanan
              from Bengaluru, Karnataka
              Oct 11, 2018
              Resolved
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              Address: 560100

              The driver was asking me to go inside, but there was no place to go inside, fully loaded. There was space behind the driver.
              So i stood there and told driver, if i stand in centre, it will block whoever gets down, hence this space will not block anyone.
              But he was simply screaming that go and stand inside or get down from bus, i will not start the bus until you get down from the bus
              I got angry and told him, this is not your bus, this is government bus and you cannot order me to get down.

              Then he took the bus, but he was arrogant to all who ever is getting in.
              His disciple needs to be human, he must be warmed or any necessary action needs to be taken on him.

              Bss details not proper above, hence find the correct ones,

              Bus no: 378b/2 - thogur cross to electronic city (Towards electronic city)
              Date - 10/10/2018
              Time - 08.24:11
              T. No : 68
              Depot:33
              Nov 12, 2018
              Complaint marked as Resolved 
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
              Verified Support
              Oct 12, 2018
              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
              Dear Madam,

              BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to conduct inquiry and take action against him and also instruct him to behave politely with all passengers.
              This is your docket no for your further reference.BMTCC10200630
              Regard's
              BMTC
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                D
                divyav123
                from Bengaluru, Karnataka
                Oct 8, 2018
                Resolved
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                Address: Bangalore, Karnataka, 560005

                Today i boarded ka57 2462 1i bus from mararlthahalli to hal main gate at around 3.50pm. Two tickets costing 30 rupees was given. When i check the ticket it was printed kundanahalli gate to hal main gate. When i question the conductor, he saying there is no point for ticket from mararlthahalli. So many people board the bus from mararlthahalli, and he saying no point. Liar. He ask me to check other passengers ticket. They have also been given the kundanahalli to majestic instead of mararlthahalli to majestic. Is this the new way of bmtc looting customer. Is there any possibility i can get my money back.
                Nov 18, 2018
                Complaint marked as Resolved 
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                Oct 08, 2018
                Updated by divyav123
                Here s another example. Ticket from bellandur to marathalli bridge instead of Deverabeesanahalli to bridge. All conductor s are in looting mode today.

                Oct 08, 2018
                Updated by divyav123
                Another ticket. I took bus from kundanahalli gate to marathalli bridge. Gave 10rupees. Ticket given for 19.

                Verified Support
                Oct 10, 2018
                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                Dear Madam,

                This is to inform that the ticket fare from Marathahalli bridge to Hal Main Gate is Rs.15/- and Bellandur to Marathahalli bridge volvo ticket fare is Rs.19/-. Further the tickets issued through ETM shows stage wise names and not stop wise names. Hence the tickets issued in the first two incidents are correct.
                Further in the third incident the ticket fare from kundanahalli gate to marathalli bridge is 10/-. So please provide vehicle number, date and time of the incident as it is not properly visible from the ticket to take action in this regard.

                Regards,
                BMTC
                A copy of this complaint also sent to ctmobmtc

                Ticketing machines are to be provided for ease of work of conductors and not for looting . Else provide us a facility to book point to point ticket online . It will bring lot of efficiency, saves lot of paper like the train ticket. Hope this matters are looked into . Government servant gets 19 holidays, we work with 10 holidays for this money and pay huge tax. Its doesn't come in free fund .

                Divya
                Pls change my medicine janumet 50 500 for tengi now 20 500 has doctor had told to start this so pls do me my request for changing the medicine thanking you your costumer haresh i have 2 strips 30 tablets so please Cheng it by tengi now or refund it so pls change it because it's no use for me there ar total 30 tablets 2×15 2 strip of 15 tablets
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                  prasadbkr
                  from Bengaluru, Karnataka
                  Oct 6, 2018
                  Resolved
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                  Address: 560037

                  I was travelling to hal market to kalyan mantap but cunductor was speaking in telugu and he is scolding every one in the bus simply and almost for 15 mins they parked the bus in the side and he was scolding some north indian people.. He was mis behaving with girls also. This is how he treated other state people in karnatka. Please remove this people.
                  Nov 6, 2018
                  Complaint marked as Resolved 
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 06, 2018
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  Dear Sir,

                  BMTC Regrets the inconvenience caused pl provide the specific date/time of incident or photo copy of the ticket to identify the crew and to take action.

                  Regard's
                  BMTC
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                    Satyabrat Sabat
                    from Bengaluru, Karnataka
                    Oct 5, 2018
                    Resolved
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                    Address: 560034

                    Is it mandatory to have a bmtc id proof for bmtc bus pass? If yes, then why didn't the conductor ask me for the same while buying the pass rather telling any govt id would be fine.
                    If no, then why did the conductor of 500 ca at 10.10 am from hsr bda complex stop asked me to get down at the next stop for not having the bmtc pass.

                    Is this some kind of joke that the govt id is invalid when it comes to traveling in just a bus.
                    Nov 11, 2018
                    Complaint marked as Resolved 
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 05, 2018
                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                    Dear Sir,

                    This is to inform you that for day pass and volvo monthly pass any govt id is mandatory and for ordinary monthly pass BMTC ID is mandatory.

                    Regard's
                    BMTC
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                      S
                      Ssb04
                      from Vijayawada, Andhra Pradesh
                      Oct 5, 2018
                      Resolved
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                      Address: Bangalore, Karnataka, 530106

                      Dear sir / madam,

                      Sub : rash and reckless driving, as a death threat to co drivers / general public

                      Good day, its really unfortunate to send this mail.

                      Today i encountered worst situation from bmtc bus / driver with regd number : ka-01-f-4525 - blue volvo - 09:15 am, marathahalli bridge and innovative pvr mall bus stops.

                      1) bus was moving with parking lights on middle of the road
                      2) driver is pushing the vehicles to the corners (Right and left, which ever vehicle is trying to go ahead)
                      3) bus moving at the speed of 50 to 55 km per hour in the middle of road with full traffic (Had a free way or road clarence of 200 to 250 mts)
                      4) sudden break at the last minute of intersection with very care less attitude.

                      Driver as about to miss a accident with innova at marathahalli bridge and my car (Honda city) at innovative pvr mall bus stop, when asked driver was very reckless and the worst is i am travelling with my 2 year old son and with my old aged parents.

                      The situation is very horrible as its just a near miss incident an just a death trapped accident which got avoided by gods grace.

                      I would request you to kindly take necessary disciplinary action on the driver with a proper training to the driver on public relation and basic driving skills.

                      Regards,
                      Suman babu
                      +91 [protected]
                      +2 photos
                      Nov 6, 2018
                      Complaint marked as Resolved 
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 06, 2018
                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                      Dear Sir,

                      Taking note of your complaint necessary action will be taken by instructing the depot authority to take necessary action against the lapsed crew for their rash and negligent driving attitudes and this is your docket no for your further reference.BMTCC10220437.

                      Regar's
                      BMTC
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                        b_mekewar
                        from Bengaluru, Karnataka
                        Oct 4, 2018
                        Resolved
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                        Address: Bangalore, Karnataka, 560066

                        Hi

                        Date[protected]
                        Incident time: 8.30 pm to 9.30 pm
                        Location : jorney from billekhalli to itpl in bangalore

                        Bus driver asked me to get down in the middle of the journey not even near any bus stop. Asked me to catch running bus in front without even informing other bus driver (Location area between graphate and cmr).
                        When another person also started questioning. He continued journey for itpl.

                        When i was alone in bus he started scolding me and asked me to get down near big baazar again. He continued to shout with abusive language. I tried to capture bus number and driver photo. He started rushing towords me to hit me near itpl bus stop.
                        Nov 5, 2018
                        Complaint marked as Resolved 
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                        Oct 04, 2018
                        Updated by b_mekewar
                        Bmtc volvo vehical number KA 57 F 1783
                        Verified Support
                        Oct 05, 2018
                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                        Dear Sir,

                        BMTC Regrets the inconvenience caused Taking note of your serious complaint the said crew will be called for personal enquiry in this office and necessary action will be initiated.

                        Further it is an assault case your presence in enquiry is required, if you are interested to attend the confronted enquiry pl, confirm the same with your convenient date / time to fix the enquiry. and this is your docket no for your further reference. BMTCC10220400.

                        Regard's
                        BMTC
                        "
                        Verified Support
                        Oct 05, 2018
                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                        Dear Sir,

                        Pl provide your contact no and Mail ID for further process against your complaint.

                        Regard's
                        BMTC
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                          M
                          Manjunath Nagabasavaiah
                          Oct 4, 2018
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                          Resolved

                          Address: Bangalore, Karnataka, 560043

                          Respected sir/madam,

                          I would like to bring it to your kind notice that no buses stop at forest office stop (Hbr layout, 5th block). I see day in and out people of different age bracket waiting for the buses to stop ny.

                          Please it is a kind request to the bmtc administration to instructor the drivers and conductors to give a stop when they are supposed to do.

                          Hope you would consider this action and take necessary actions against the ring road buses to instruct them strictly to do their duty accordingly.
                          Nov 6, 2018
                          Complaint marked as Resolved 
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 04, 2018
                          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                          Dear Sir,

                          BMTC Regrets the inconvenience caused instructed all concerned routes drivers to stop the bus at all authorized bus stops further i[censored] found such type of complaint pl provide the veh reg no date/time to take action .

                          Regard's
                          BMTC
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                            Kavita_Kurkuri
                            from Bengaluru, Karnataka
                            Oct 3, 2018
                            Resolved
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                            Resolved

                            Address: 560102
                            Website: '[email protected]'

                            This is a humble request.
                            I travelled in a volvo bmtc bus from agara (Bus stop) to ecospace (Bellendur) today morning i. E 3rd october 2018
                            It was a 500 series volvo bus. (The driver spoke good hindi, the bus was crowded, the conductor and driver helped me with my bag to keep it in his cabin near his seat).

                            I’ am also attaching the bus tickets.

                            Travel time (Approx) –morning 8:00 am to 9:30 am

                            I dropped my eye glasses in bus by mistake, it was expensive.
                            Details: light blue full frame, inner thin white lining, cat eye shape.

                            Could you please check with the bus conductor or driver, if they got any such eye glasses.

                            Please find the numbers to reach me in case, if you have any information.
                            [protected]
                            [protected]

                            I would be very grateful to you, if you can help me with the same.
                            +1 photos
                            Nov 6, 2018
                            Complaint marked as Resolved 
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 04, 2018
                            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                            Dear Madam,

                            Till now we have not got any information on this if we get we will revert back to you.

                            Regard's
                            BMTC
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                              Akash Kumar D J
                              from Bengaluru, Karnataka
                              Oct 3, 2018
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560059

                              Hi sir... I was travelling from nayandahalli metro station to global villiage tech park... I gave 20 rs and the conductor gave me 3rs change with 10rs ticket... So this is not the first time i was facing this problem.. This is going on daily basis.. Please make sure conductors are not eating the money of government... Bus number : ka-57 f-2841
                              Nov 7, 2018
                              Complaint marked as Resolved 
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 03, 2018
                              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                              Dear Sir,

                              Pl provide the specific date/time of incident or photo copy of ticket to identify the crew and to take action .

                              Regard's
                              BMTC
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                                Tanusha Aggarwal
                                from Bengaluru, Karnataka
                                Oct 1, 2018
                                Resolved
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                                Address: 560100

                                Hello, i am tanusha working in bommansandara, bangalore and putup from neeladari nagar, electronic city, bangalore. This is very unfortunate that i need to write again as no action were taken against my complaint register earlier with complaint no. (Bmtcc[protected] in which i mentioned rude behavior conductor and ticket checker harassment. They fined me challan and damage my mobile camera glass as i tried to capture the scenario.
                                First of all ticket conductor was not issuing me ticket but when ticket checker came he pointed me for not having ticket then all three were forcing me to pay fine and one of ticket checker hold my hand to stop me for capturing them.

                                Now i received message state that vehicle not operated that day
                                +3 photos
                                Nov 6, 2018
                                Complaint marked as Resolved 
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 05, 2018
                                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                Dear Madam,
                                This is to inform you that in your previous complaint you have inform that the vehicle no is ka01-fa1269 but on that day vehicle no KA01-FA is not operated it is halted in depot only the checking people checked KA-57F 1269 hence as per your penalty receipt once again complaint has been registered and forwarded to concerned line checking authority to look into this matter and to take action against the crew this is your docket no for your further reference. BMTCC10220398.

                                Regard's
                                BMTC
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                                  kbm_r87
                                  from Chennai, Tamil Nadu
                                  Oct 1, 2018
                                  Resolved
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                                  Dear Sir,

                                  this is my 4th complaint regarding irregular service of route 287Q/1 plying from Depot 30 Yelahanka.

                                  The bus does not ply on Sundays and public holidays, reason ?????

                                  This is the only bus from Boopsandra via R T Nagar to Shivajinagar and irregular service is effecting office goers and also non availability on Sunday makes church goers uncomfortable.

                                  yesterday being sunday there was no bus, no bus on sunday means no bus on Monday also.

                                  There was no bus on 23rd Sept and 24th Sept also.

                                  why do you operate the service at all when you do not have a bus to ply from Depot 30.

                                  WE did not have any problem when route was operating from Depot 2

                                  kindly solve the problem once and for all without repeating the same.

                                  thanks

                                  mamatha
                                  Nov 7, 2018
                                  Complaint marked as Resolved 
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 05, 2018
                                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                  Dear Madam,
                                  BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to operate the schedule regularly this is your docket no for your further reference. BMTCC10220397.

                                  Regard's
                                  BMTC
                                  [protected]
                                  Mallikarjuna HK Malli's reply, Sep 30, 2018
                                  My bus pass was cancelled but the amount was not refunded to my account
                                  Mallikarjuna HK Malli's reply, Sep 30, 2018
                                  Iam mallkarjuna HK I applied the BMTC pass but it's cancelled due to enrollment number and I paid the amount from online and then the amount vwas not refunded to the account I want to now the status of refunding the amount into the account
                                  Pls change my medicine janumet 50 500 for tengi now 20 500 has doctor had told to start this so pls do me my request for changing the medicine thanking you your costumer haresh i have 2 strips 30 tablets so please Cheng it by tengi now or refund it
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                                    panjak
                                    from Bengaluru, Karnataka
                                    Sep 26, 2018
                                    Resolved
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                                    My request to bmtc is that please avoid renting normal bus services to mnc companies, because it affects a lot to the other commuters, it proffesionals hardly 10 to 20 people travel in the buses with full comforts & on the other side commuters like me have to even think to board a bus seeing the congestion moreover crowded buses are very often targeted by pick pocketers adding another headache for the citizens, if providing buses to companies are avoided this will increase the number of normal buses availability so that even normal commuters can travel with relaxation. Please take this issue on priority.
                                    Oct 30, 2018
                                    Complaint marked as Resolved 
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 27, 2018
                                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                    Dear Sir,

                                    BMTC operates around 6400 buses fully catering to the general public bmtc will examine your suggestion and take appropriate steps in coming days.

                                    Regard's
                                    BMTC
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